DODGE TOWN AND COUNTRY 2004 Service Manual

located on the vehicles interior body side B-pillar
trim. The overhead console switch, is an open and
close command switch located in the vehicle's over-
head console. More detailed information can be found
on these components later in this section.
Safety is of the utmost concern with the power
sliding door system. Software technology has enabled
the power sliding door control module to detect resis-
tance to door travel. This allows the power sliding
door to stop and reverse direction any time an
obstruction is felt or any of the command switches
are operated (while closing only). Battery voltage is
supplied to the power sliding door system through a
40 amp fuse, located in the Intelligent Power Module
(IPM) assembly (Fig. 3). The child lockout switch pre-
vents children from opening or actuating the power
sliding door system when desired. In the unlikely
event that the power sliding door system develops a
fault, the power sliding door can still be operated
manually from the interior or exterior door handle,
just like a standard manual sliding door.
The power sliding door control module communi-
cates on the J1850 PCI Data Bus Circuit. Therefore,
the power sliding door control module can generate
and store its own diagnostic trouble codes (DTC). A
diagnostic scan tool, such as the DRB IIItis used to
read and diagnose these trouble codes. Refer to the
Fig. 1 Power Sliding Door Introduction
Fig. 2 Key Fob
1 - Left Sliding Door Switch
2 - Right Sliding Door Switch
3 - Liftgate Switch
8N - 20 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)

Body Diagnostic Manual for a complete list of diag-
nostic routines.
NOTE: It may be possible to generate Sliding Door
Diagnostic Trouble Codes during normal power
sliding door operation. Refer to the Body Diagnos-
tic Manual for a complete list of diagnostic routines.
For additional information, (Refer to 8 - ELECTRI-
CAL/POWER DOORS - OPERATION). For a com-
plete power sliding door system wiring schematic,
refer to Wiring Diagrams. For power sliding door sys-
tem operation instructions, refer to the vehicle owner
manual.
WARNING: BE CERTAIN TO READ ALL WARNINGS
AND CAUTIONS IN POWER SLIDING DOOR OPER-
ATION BEFORE ATTEMPTING ANY SERVICE OF
POWER SLIDING DOOR SYSTEM OR COMPO-
NENTS.
OPERATION
With the push of a power sliding door open/close
command switch (key fob, overhead console or B-pil-
lar mounted) a signal is sent out to the Body Control
Module (BCM). The BCM then sends a signal out on
the PCI Data Bus circuit (J1850) to the power sliding
door module. The power sliding door module then
signals the power sliding door latch to release the
door to the unlatched and movable position. The
motor then starts an open cycle.
During the door open cycle, if the power sliding
door module detects sufficient resistance to doortravel, such as an obstruction in the door's path, the
power sliding door module will immediately stop door
movement and reverse door travel to the full open or
closed position. The ability for the power sliding door
module to detect resistance to door travel is accom-
plished by hall effect sensors and the door motor
speed.
The power sliding door control module has the abil-
ity to learn. Anytime a door is opened or closed using
the power sliding door system the module learns
from its cycle. If a replacement power sliding door
component is installed or a door adjustment is made,
the module must re-learn the effort required to open
or close the door. A learn cycle can be performed with
a Diagnostic Scan Tool, such as the DRB IIIt, or with
a complete cycle of the door, using any one of the
command switches. Refer to Standard Procedures in
this section for detailed instructions.
The power sliding door system is designed with a
number of system inhibitors. These inhibitors are
necessary for safety and/or feasibility of the power
sliding door system. See the power sliding door sys-
tem inhibitors noted below:
POWER SLIDING DOOR SYSTEM INHIBITORS
²The power sliding door must be in thefullopen
or closed position in order for the power sliding door
system to start a cycle. If the door is not in this posi-
tion (based on the input from the full open, pawl or
ratchet switches) the door control module will not
respond to command switch inputs.
²The vehicles transmission must be inpark or
neutralin order for the power sliding door system to
start a cycle.
²The vehicles child lockout switch must be in the
ªUNLOCKEDº position in order for the power sliding
door systems B-pillar switches to function.
²If multiple obstacles are detected during the
same power open or close cycle the power sliding
door may go into full manual mode.
²If severe Diagnostic Trouble Codes (DTC) are
stored in the power sliding door control module the
power sliding door may go into full manual mode.
²Due to the high pressure created in the passen-
ger compartment with the blower motor on high, the
power sliding door may not complete a power close
cycle unless a window is cracked, allowing the pres-
sure to escape. This situation will only be experi-
enced on some vehicles, or vehicles with brand new
side door weather seals installed. Refer to the Side
Door Adjustment procedure in the Standard Proce-
dures section of this group.
²The vehicles fuel tank filler door must be in the
closed position. Due to the sliding door interference
with the open fuel tank filler door, mechanical link-
age prevents the side door from opening and striking
Fig. 3 Power Side Door Fuse Location
RSPOWER SLIDING DOOR SYSTEM8N-21
POWER SLIDING DOOR SYSTEM (Continued)

the fuel door. Refer to the Body section of this man-
ual for detailed information on the fuel door lockout
feature.
POWER SLIDING DOOR SYSTEM WARNINGS
WARNING: ALWAYS DISCONNECT THE NEGATIVE
BATTERY CABLE BEFORE ATTEMPTING ANY
POWER SLIDING DOOR SYSTEM SERVICE.
WARNING: EXTREME CARE MUST BE TAKEN TO
PREVENT OBJECTS FROM ENTERING THE DOORS
PATH ONCE THE DOOR REACHES THE CINCH
MOTOR CONTACT (APPROXIMATELY 1 INCH
BEFORE FULLY CLOSED).
WARNING: NEVER ATTEMPT TO ENTER OR EXIT
THE VEHICLE WHILE THE POWER SLIDING DOOR
IS IN MOTION. YOU COULD DAMAGE THE POWER
SLIDING DOOR SYSTEM OR COMPONENTS
AND/OR CAUSE PERSONAL INJURY.
WARNING: NEVER ATTEMPT TO DRIVE AWAY WITH
THE POWER SLIDING DOOR IN MOTION. YOU
COULD DAMAGE THE POWER SLIDING DOOR SYS-
TEM OR COMPONENTS AND/OR CAUSE PER-
SONAL INJURY.
WARNING: NEVER PLACE OBJECTS IN THE
POWER SLIDING DOOR WHEN CINCHING CLOSED.
YOU COULD DAMAGE THE VEHICLE, POWER SLID-
ING DOOR SYSTEM OR COMPONENTS AND/OR
CAUSE PERSONAL INJURY.
DIAGNOSIS AND TESTING - POWER SLIDING
DOOR SYSTEM
The power opening and closing power sliding door
system is a complex system containing many compo-
nents and modules. In order to obtain conclusive
testing, the Programmable Communications Interface
(J1850) data bus network and all of the electronic
modules that provide inputs to, or receive outputs
from the power sliding door system must be checked.
The power sliding door system was designed to be
diagnosed with an appropriate diagnostic scan tool,
such as the DRB IIIt. The most reliable, efficient,
and accurate means to diagnose the power sliding
door system requires the use of a DRB IIItscan tool
and the proper Body Diagnostic Procedures manual.
The DRB IIItcan be used to observe various switch
statuses throughout the power sliding door system to
help the technician diagnose a defective switch or
component. The DRB IIItcan also be used to actuate
various components throughout the power sliding
door system to help the technician diagnose a defec-
tive component.
Before any testing of the power sliding door system
is attempted, the battery should be fully charged, all
built-in power sliding door system inhibitors read
and understood (Refer to 8 - ELECTRICAL/POWER
DOORS - OPERATION) and all wire harness and
ground connections inspected around the affected
areas on the vehicle.
The following are quick reference diagnostic tables
to help when diagnosing and testing the power slid-
ing door system.
8N - 22 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)

POWER SLIDING DOOR SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
Door opens unexpectedly Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, Refer to
the Body Diagnostic Manual for detailed
procedures
Failure of latch assembly Check wiring/cable connections and for
blown fuse
Check for trouble codes, replace latch if
necessary
Failure of open/close command
switchCheck for shorted or defective switch
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Door will not open manually
using inside handleFailure of inside handle assembly Check for broken inside handle assembly
Check cable connections at latch and handle
assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
Replace the handle if necessary
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch if necessary
Failure of inside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Door will not open manually
using outside handleFailure of outside handle assembly Check for broken outside handle assembly
Check cable connections at latch and handle
assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
Replace the handle if necessary
RSPOWER SLIDING DOOR SYSTEM8N-23
POWER SLIDING DOOR SYSTEM (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Failure of outside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Sliding door will not
open/close manuallyBinding or sticking of components Establish location of binding. Disconnect flex
drive and recheck. Replace necessary
components
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Sliding door will not
open/close under powerFailure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of motor assembly Troubleshoot using body diagnostic manual
Failure of full open switch
assemblyTroubleshoot using body diagnostic manual
Failure of flex drive assembly Disconnect flex drive and check for broken
condition
Failure of lower drive unit assembly Remove lower drive unit and check for
broken condition
Binding or sticking of components Establish location of binding and replace
necessary components
Wiring problems (system or
vehicle)Troubleshoot using electrical schematics.
Refer to wiring diagrams
8N - 24 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
Power loss during power
door operationWiring problems (system or
vehicle)Troubleshoot using electrical schematics.
Refer to wiring diagrams
Low battery voltage Charge battery
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of drive assembly Remove lower drive unit and check for no
drive condition
No latching in primary
and/or secondary positionsFailure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Door seal force too high Inspect seals for damage, mis-assembly,
foreign matter. Refer to Door adjustment in
the Body section of the service manual for
specifications
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Latch will not fully release
from primary positionFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of fuel filler door lockout
mechanismCheck operation of fuel filler door lockout
mechanism. Refer to the Body section for
information
RSPOWER SLIDING DOOR SYSTEM8N-25
POWER SLIDING DOOR SYSTEM (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Cables worn and stretched Replace cables as necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Key fob, B-pillar or
overhead console switch
does not power operate
doorBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or
vehicle)Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of body control module Check electrical connections
Refer to the body diagnostic manual for
additional checks
Replace BCM if necessary
Failure of key fob Replace key fob battery
Replace key fob if necessary
Failure of sliding door control
moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of door motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Gear motor clutch does not engage, replace
assembly
Full open switch inoperative, replace hold
open latch assembly
Replace motor assembly. if necessary
Door does not stay open Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of hold open latch striker Replace hold open latch striker, if necessary
8N - 26 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
High inside/outside opening
effortFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Binding or sticking of components Establish location of binding and replace
necessary components
Door continues to cinch
closed during power modeFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Wiring problems (system or
vehicle)Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door continues to open
during power mode
(runaway motor)Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Wiring problems (system or
vehicle)Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door opens very slowly Failure of door motor assembly Check wire/cable connections
Replace motor assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Squeaks, Noises and rattles Foreign material in door
compartmentRemove foreign material
Loose components Check and tighten loose components
Poor door track lubrication Lubricate the front portions of the side door
tracks with9Door EaseT9or equivalent
RSPOWER SLIDING DOOR SYSTEM8N-27
POWER SLIDING DOOR SYSTEM (Continued)

STANDARD PROCEDURE
STANDARD PROCEDURE - POWER DOOR
LEARN CYCLE
Any time a power side door component is removed,
replaced, door adjustment is performed or diagnostic
trouble codes are addressed and erased, a learn cycle
mustbe performed. This learn cycle enables the
power side door control module to learn or relearn its
critical information (travel limits, resistance to door
travel, etc.) which allows it to perform properly and
safely. It also tells the technician that the system is
performing properly and is able to be returned to ser-
vice. To perform a power door learn cycle do the fol-
lowing:
(1) Obtain a DRB IIItscan tool.
Connect the DRB IIItto the vehicle and check for
any power side door system stored diagnostic trouble
codes, erase any stored codes. Operate the system
and check to see if any trouble codes return. If any
diagnostic trouble codes return, diagnose, correct and
erase the codes before performing the learn cycle. If a
DRB IIItscan tool is not available, the learn cycle
can be performed by opening and closing the power
side door using any of the normal open/close com-
mand switches. Be certain to cycle the side door
through a complete openandclose cycle or the pro-
cedure will not be complete.
(2) Using the DRB IIIt, Go into Test Routine
Menu and select a power open command.
(3) Select a power close command.
(4) The power side door learn cycle is complete.
NOTE: If the power side door will not complete a
full cycle, a problem exists with the power side
door system. Refer to Power Side Door Diagnosis
and Testing.
STANDARD PROCEDURE - PUSH-PIN
GROMMET REPLACEMENT
Vehicles equipped with a power sliding door utilize
push-pin grommets. These push-pin grommets are
used to hold and isolate the power sliding door motor
to and from the door inner panel. This secures the
door motor assembly to the inner panel and keeps
the audible motor vibrations to a minimum. If a
push-pin grommet shows signs of wear, it must be
replaced. Follow the procedure below if replacement
is necessary.
(1) Remove the door motor from the door inner
panel. (Refer to 8 - ELECTRICAL/POWER DOORS/
MOTOR - REMOVAL).(2) Using a trim panel tool (special tool #C-4755)
or equivalent, remove the push-pin grommets from
the inner panel by pulling them straight out (Fig. 4).
(3) Install the replacement push-pin grommets in
the inner panel and install the door motor(Refer to 8
- ELECTRICAL/POWER DOORS/MOTOR - INSTAL-
LATION).
STANDARD PROCEDURE - SLIDING DOOR
ADJUSTMENT
In order for the power sliding door system to func-
tion properly the door must move freely and
smoothly. The power sliding door system can accom-
modate for some minor changes in the effort required
to move the door. However, in extreme conditions the
door may need to be mechanically adjusted for proper
fit. (Refer to 23 - BODY/DOORS - SLIDING/SLID-
ING DOOR - ADJUSTMENTS).
If a problem exists with the power sliding door and
it is suspected to be extreme effort, check for proper
door alignment and adjustment first, then check the
door tracks and drive unit for free manual operation.
Use a known good vehicle for side door comparison
data. Refer to the Side Door Adjustment procedure in
the Body section of the service manual for detailed
instructions.
Fig. 4 Side Door Motor push-pin grommets
1 - Push-Pin Grommets
2 - Side Door Inner Panel
8N - 28 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)

SPECIFICATIONS
SPECIFICATIONS TABLE
TORQUE SPECIFICATIONS
DESCRIPTION N´m In. Lbs.
Door Latch 12 100
Lower Drive Unit
Allen Head980
Lower Drive Unit
Screw328
Lower Track Nuts 8 70
LATCH
DESCRIPTION
Vehicles equipped with a power side door or doors
utilize a power latch. One power latch is used for
each power door. The latch is located on the trailing
edge of the side door assembly (Fig. 5). This power
latch assembly is comprised of many different compo-
nents which have the ability to perform the power
cinch, release, lock, unlock and safety related opera-
tions. These components are the door latch, lock/un-
lock actuator, cinch/release actuator and child
lockout, pawl, ratchet and handle switches. The pawl
and ratchet switches are used to indicate the primaryand secondary latched positions. The cinch latch also
provides a connection point for the interior handle,
exterior handle and hold open latch cables.
The power latch is a replaceable component. Con-
sult your Mopar parts catalog for specific part num-
bers.
OPERATION
The power latch performs the same operation as a
full manual door latch as well as power cinch,
release, lock and unlock operations. The power latch
mounted actuator cinches the door closed and latches
it in its primary latched position. During a power
close cycle, the power cinch actuator will not operate
until the side door has reached its secondary latch
position (determined by pawl and ratchet switches).
During a power open cycle, the power release actua-
tor will stop once the side door has moved from pri-
mary latch position.
The power latch uses inputs from the lock/unlock
actuator, power side door control module and child
lockout, pawl, ratchet and handle switches to provide
safe power cinch and release operations. Refer to
Power Side Door Operation for additional informa-
tion.
REMOVAL
(1) Disconnect and isolate the negative battery
cable.
(2) Remove the appropriate side door trim panel.
Refer to the Body section for the procedure.
(3) Remove the weather shield if necessary. Refer
to the Body section for the procedure.
(4) Open the side door all the way and remove the
door latch retaining bolts (Fig. 6).
(5) Partially close the door and pull the latch
assembly out of the side door inner panel.
(6) Disconnect all electrical connectors leading to
the latch assembly.
(7) Disconnect the inside and outside handle cables
from the latch assembly. Refer to the Body Section of
the service manual for the procedure.
(8) Disconnect the hold open latch cable from the
latch assembly. Refer to the Body Section of the ser-
vice manual for the procedure.
(9) Disconnect lock actuator link rod from the
latch assembly.
(10) Remove the latch assembly from the vehicle.
INSTALLATION
(1) Position the latch assembly in the vehicle. Be
certain all latch mounted components are installed
on the replacement latch assembly. If not, transfer
components from the old latch to the new latch
assembly.
Fig. 5 Removing/Installing Power Latch in Sliding
Door
1 - Power Latch Assembly
RSPOWER SLIDING DOOR SYSTEM8N-29
POWER SLIDING DOOR SYSTEM (Continued)