service DODGE VIPER 2013 VX / 3.G Manual PDF

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (855) SRT–TEAM
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
346 IF YOU NEED CONSUMER ASSISTANCE

In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 347

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
348 IF YOU NEED CONSUMER ASSISTANCE

MOPARPARTS
MOPAR fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 349

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
350 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
9
IF YOU NEED CONSUMER ASSISTANCE 351

Clean Air Gasoline....................... .248
Cleaning Wheels ............................. .304
Windshield Wiper Blades .................289
Climate Control ......................... .191
Clutch Fluid ............................ .301
Contract, Service ......................... .347
Coolant Pressure Cap (Radiator Cap) ...........295
Cooling System .......................... .292
Adding Coolant (Antifreeze) ...............294
Coolant Capacity ...................... .321
Coolant Level ........................ .292
Disposal of Used Coolant .................296
Drain, Flush, and Refill ..................293
Inspection ........................... .296
Points to Remember .....................297
Pressure Cap ......................... .295
Radiator Cap ......................... .295
Selection of Coolant (Antifreeze) ............293Corrosion Protection
...................... .302
Cruise Light ............................ .159
Cupholders ............................ .144
Customer Assistance ...................... .345
Daytime Brightness, Interior Lights .............121
Daytime Running Lights ....................117
Dealer Service ........................... .280
Defroster, Rear Window .....................148
Defroster, Windshield .......................62
Delay (Intermittent) Wipers ..................122
Diagnostic System, Onboard .................278
Dimmer Switch, Headlight ...................119
Dipsticks Power Steering ....................... .215
Disposal Antifreeze (Engine Coolant) ...............296
Door Locks ..............................21
Door Locks, Automatic ......................23
356 INDEX

Bulb Replacement..................... .318
Cruise .............................. .159
Daytime Running .......................117
Dimmer Switch, Headlight ................118
Exterior ..............................63
Hazard Warning Flasher ..................258
Headlights ...........................115
Headlights On Reminder .................117
Headlights On With Wipers ...............116
Headlight Switch .......................115
High Beam ...........................119
High Beam Indicator ....................154
High Beam/Low Beam Select ..............119
Illuminated Entry .......................16
Instrument Cluster ......................115
Intensity Control .......................119
Interior ..............................119
Lights On Reminder .....................117
Malfunction Indicator (Check Engine) ........158Oil Pressure
......................... .156
Parade Mode (Daytime Brightness) ..........121
Passing ..............................119
Seat Belt Reminder ..................... .153
Security Alarm (Theft Alarm) ..............156
Service ............................. .318
Service Engine Soon (Malfunction Indicator) . . . .158
Theft Alarm (Security Alarm) ..............156
Tire Pressure Monitoring (TPMS) ............157
Turn Signal ............................63
Vanity Mirror ..........................70
Warning (Instrument Cluster Description) .....153
Loading Vehicle Tires ............................... .232
Locks ..................................21
Automatic Door ........................23
Auto Unlock ...........................23
Door ................................21
Power Door ...........................22
10
INDEX 361

Low Tire Indicator....................... .245
Low Tire Pressure System ...................245
Lubrication, Body ........................ .288
Maintenance Free Battery ....................284
Maintenance Procedures ....................281
Maintenance Schedule ..................... .326
Malfunction Indicator Light (Check Engine) .......158
Manual, Service ......................... .350
Manual Transmission ..................... .205
Fluid Level Check ..................... .301
Lubricant Selection ..................... .323
Shift Speeds ......................... .207
Methanol .............................. .249
Mirrors .................................68
Electric Remote .........................70
Outside ..............................69
Rearview .............................68
Vanity ...............................70 Modifications/Alterations, Vehicle
...............7
Monitor, Tire Pressure System ................245
Mopar Parts ............................ .280
MTBE/ETBE ........................... .249
Multi-Function Control Lever .................118
Navigation System (Uconnect™ gps) ...........131
New Vehicle Break-In Period ..................59
Occupant Restraints ........................29
Octane Rating, Gasoline (Fuel) ................248
Oil, Engine ............................. .281
Capacity ............................ .321
Change Interval ....................... .282
Checking ........................... .281
Dipstick ............................ .281
Disposal ............................ .283
Filter .............................. .283
Filter Disposal ........................ .283
362 INDEX

Seats................................. .107
Adjustment .......................... .107
Reclining ............................ .109
Security Alarm (Theft Alarm) ..................14
Selection of Coolant (Antifreeze) ...............322
Selection of Oil .......................... .282
Service Assistance ........................ .345
Service Contract ......................... .347
Service Engine Soon Light (Malfunction Indicator) . .158
Service Manuals ......................... .350
Shift Indicator Light ...................... .208
Shift Speeds ............................ .205
Shoulder Belts ............................30
Signals, Turn .............................63
Snow Tires ............................. .244
Speed Control (Cruise Control) ................127
Speedometer ............................ .153
Sport Mode ............................ .163Starting
............................... .202
Emergency (Jump Starting) ................269
Engine Fails to Start .....................204
Starting and Operating .....................202
Starting Procedures ....................... .202
Steering Column Controls .......................118
Power .............................. .214
Tilt Column .......................... .124
Steering Wheel Audio Controls ...............190
Steering Wheel Mounted Sound System Controls . . .190
Storage ............................... .315
Storage, Vehicle .......................... .197
Stuck, Freeing ........................... .273
Supplemental Restraint System - Airbag ..........39
Tachometer ............................. .156
Theft Alarm (Security Alarm) ..................14
Theft System (Security Alarm) .................14
10
INDEX 365