service FIAT 500 ABARTH 2012 2.G Repair Manual

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
332 IF YOU NEED CONSUMER ASSISTANCE

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealer name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
FIAT Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (888) 242–6342
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 333

Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s NewVehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
334 IF YOU NEED CONSUMER ASSISTANCE

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing FIAT Group
Automobiles vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
336 IF YOU NEED CONSUMER ASSISTANCE

•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FIAT Group Automobiles
vehicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
9
IF YOU NEED CONSUMER ASSISTANCE 337

Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
338 IF YOU NEED CONSUMER ASSISTANCE

ConnectorUCI .............................. 176
Universal Consumer Interface (UCI) ....... 176
Contract, Service ........................ 334
Coolant (Antifreeze) ................... 314,315
Cooling System ......................... 292
Adding Coolant (Antifreeze) ............. 293
Coolant Level .................... 292,295
Disposal of Used Coolant ............... 295
Drain, Flush, and Refill ................ 292
Inspection .......................... 295
Points to Remember ................ 294,296
Pressure Cap ........................ 294
Selection of Coolant (Antifreeze) .......... 292
Corrosion Protection ..................... 300
Cruise Light ........................... 126
Cupholders ............................ 115
Customer Assistance ..................... 332 Data Recorder, Event
...................... 52
Daytime Running Lights ................... 92
Dealer Service .......................... 278
Defroster, Windshield ................66,182,188
Diagnostic System, Onboard ................ 276
Disposal Antifreeze (Engine Coolant) ............. 295
Engine Oil ......................... 282
Door Locks ............................. 19
Door Locks, Automatic .................... 21
Driving On Slippery Surfaces .................. 199
Through Flowing, Rising, or Shallow Standing
Water ............................. 200
Electric Remote Mirrors .................... 74
Electrical Power Outlets ................... 112
Electronic Brake Control System ............. 207
Anti-Lock Brake System ................ 207
344 INDEX

Lane Change Assist....................... 94
Lap/Shoulder Belts ....................... 27
Latches ................................ 68
Hood .............................. 89
Lead Free Gasoline ...................... 238
Leaks, Fluid ............................ 68
Life of Tires ............................ 229
Liftgate (Sedan) .......................... 23
Light Bulbs ............................. 68
Lights ............................. 68,91,92
Airbag ...................... 44,52,66,126
Anti-Lock .......................... 132
Brake Assist Warning .................. 212
Brake Warning ...................... 131
Engine Temperature Warning ............ 130
Exterior ............................ 68
Fog .............................. 125
High Beam .......................... 92
High Beam Indicator .................. 125 Low Fuel
.......................... 125
Malfunction Indicator (Check Engine) ...... 129
Oil Pressure ........................ 129
Park .............................. 92
Seat Belt Reminder ................... 126
Service Engine Soon (Malfunction
Indicator) .......................... 129
Tire Pressure Monitoring (TPMS) ......... 127
Traction Control ..................... 212
Turn Signal ..................... 68,93,125
Voltage ............................ 126
Wait to Start ........................ 124
Warning (Instrument Cluster Description) . . . 124
Loading Vehicle Tires .............................. 219
Locks Automatic Door ...................... 21
Door .............................. 19
Power Door ......................... 20
348 INDEX

Lubrication, Body....................... 286
Maintenance Free Battery .................. 283
Maintenance Procedures ................... 279
Maintenance Schedule .................... 318
Maintenance, General ..................... 279
Malfunction Indicator Light (Check Engine) . . 129,277
Manual Transmission ..................... 300
Fluid Level Check .................... 300
Frequency of Fluid Change ............. 300
Lubricant Selection ................... 300
Manual, Service ......................... 336
Master Cylinder (Brakes) .................. 297
Mirrors ................................ 72
Automatic Dimming ................... 72
Electric Powered ...................... 74
Modifications/Alterations, Vehicle ............. 7
Monitor, Tire Pressure System ............... 233
Multi-Function Control Lever ................ 92New Vehicle Break-In Period
................ 63
Occupant Restraints ..................... 43,49
Occupant Restraints (Sedan) .........24,40,41,43,46
Octane Rating, Gasoline (Fuel) .............. 238
Odometer ............................. 134
Trip .............................. 134
Oil Change Indicator ..................... 138
Oil Change Indicator, Reset ................. 138
Oil, Engine ......................... 280,314
Capacity ........................... 314
Change Interval ..................... 280
Checking .......................... 280
Disposal ........................... 282
Filter ............................. 282
Identification Logo ................... 281
Materials Added to ................... 282
Recommendation .................. 281,314
Viscosity ........................... 281
10
INDEX 349

Rotation, Tires.......................... 232
Safety Checks Inside Vehicle ................. 66
Safety Checks Outside Vehicle ............... 68
Safety Defects, Reporting .................. 335
Safety Information, Tire ................... 214
Safety Tips ............................. 64
Safety, Exhaust Gas ....................... 65
Schedule, Maintenance .................... 318
Seat Belt Maintenance .................... 305
Seat Belt Reminder ....................... 35
Seat Belts .............................. 66
And Pregnant Women .................. 37
Child Restraint ..................... 53,54
Front Seat .......................... 27
Inspection .......................... 66
Pretensioners ........................ 35
Rear Seat ........................... 27
Seat Belts (Sedan) ........................ 24 Seats
................................. 84
Adjustment ......................... 84
Heated ............................. 87
Selection of Oil ......................... 281
Sentry Key (Immobilizer) ................... 13
Service Assistance ....................... 332
Service Contract ......................... 334
Service Engine Soon Light (Malfunction
Indicator) ............................. 129
Service Manuals ........................ 336
Shoulder Belts ........................... 27
Side Airbag ............................. 46
Signals, Turn .......................... 68,93
Slippery Surfaces, Driving On ............... 199
Snow Chains (Tire Chains) ................. 232
Specifications Oil ............................... 281
Speed Control (Cruise Control) ...........100,126
Speedometer ........................... 135
10
INDEX 351