maintenance FIAT 500 ABARTH 2012 2.G Warranty Booklet

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TABLE OF CONTENTS
5. Emission Warranties Required by Law
5.1 Federal Emission Warranty . . . . . . . . . . . . . . . . . . 17
5.2 Emission Performance Warranty . . . . . . . . . . . . . . . 18
6. How to Get Warranty Service
6.1 Where to Take Your Abarth . . . . . . . . . . . . . . . 19
6.2 How to Get Towing Assistance
Service - U.S. or Canada Only. . . . . . . . . . . . 21
6.3 Emergency Warranty Repairs . . . . . . . . . . . . 22
6.4 Getting Service Under the Federal
Emission Performance Warranties . . . . . . . . 227. How to Deal with Warranty Problems
7.1 Steps to Take . . . . . . . . . . . . . . . . . . . . . . . . .24
7.2 Helpful Addresses and Telephone
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
8. Optional Service Contract . . . . . . . . . . . . . . . . . . 30
9. Maintenance
9.1 General Information . . . . . . . . . . . . . . 31
9.2 Where to Go For Maintenance . . . . . . . 32

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D. If You Move:
If you move to another country, be sure to contact the
FIAT Customer Assistance Center (section 7.2) and
the customs department of the destination country
before you move. Abarth importation rules vary
considerably from country to country. You may be
required to present documentation of your move to
Chrysler in order to continue your warranty coverage.
You may also be required to obtain documentation from
Chrysler in order to register your Abarth in your new
country.
E. Notice:
If your Abarth is registered outside of the United
States, and you have not followed the procedure set
out above, your vehicle will no longer be eligible for • If the authorized dealership charges you for repairs
which you feel should be covered under your
warranty, please get a detailed receipt for the work
done. Make sure that this receipt lists all warranty
repairs and parts that were involved. (This receipt
will be similar to the one used by the authorized FIAT
repair facility who normally services your vehicle.)
• When your Abarth returns to the United States,
contact the FIAT Customer Assistance Center
(section 7.2) for reimbursement consideration. You
will normally need to provide a copy of the receipt,
your Abarth registration and any other relevant
documents.
• Reimbursement will not be considered if the Abarth
does not return to the United States.
MAINTENANCE PROGRAM
HOW TO GET WARRANTY SERVICE

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MAINTENANCE PROGRAM
warranty coverage of any kind. (Abarth vehicles
registered to United States government officials or
military personnel on assignment outside of the U.S.
will continue to be covered.)
6.2 How To Get Towing Assistance
Service - U.S. or Canada Only *
A. What To Do:
If your Abarth requires towing due to a defect
covered under the Basic Limited Warranty, dial toll-
free 1-888-242-6342. Provide your name, vehicle
identification number, license plate number, and your
location, including the telephone number from which
you are calling. Briefly describe the nature of the
problem and answer a few simple questions.
HOW TO GET WARRANTY SERVICE
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are in
an "unsafe situation", please let us know. With your
consent, we will contact local police or safety authorities.
B. If Unable to Contact 24-Hour Towing
Assistance:
If you are unable to contact 24-Hour Towing Assis-
tance and you obtain towing services on your own,
you may submit your original receipts from the
licensed towing or service facility, for services
rendered within 30 days of the occurrence. Be sure to
* Towing services provided through Cross Country Motor Club,
Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI, and
WY, where services are provided by Cross Country Motor Club of
California, Inc., Medford,, MA 02155.

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• Give the service representative the printout
showing that your Abarth failed the test.
• If possible, bring all service receipts, maintenance
logs, and records proving that your Abarth has
been properly maintained, since you may be
required to show them.
B. Further Steps You Can Take, and How to
Get More Information
If you think your authorized FIAT repair facility has
wrongly denied you emission-warranty coverage,
follow the steps described in 7.1. Chrysler will reply
to you in writing within 30 days after receiving your
complaint (or within the time limit required by local or
state law). If the owner is not notified within 30 days
that a performance warranty claim is denied, the
manufacturer must repair the Abarth free of charge.If you want more information about getting service
under the Federal Emission Warranty or the Performance
Warranty, or if you want to report what you think is a
violation of these warranties, you can contact:
Manager, Certification and Compliance
Division Warranty Claims
Environmental Protection Agency
1200 Pennsylvania Avenue, NW
Mail Code 6403J
Washington, D. C. 20460
HOW TO GET WARRANTY SERVICE

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9. Maintenance
9.1 General Information
It’s your responsibility to properly maintain and
operate your new Abarth vehicle. Follow the instruc-
tionscontained in the General and Scheduled Mainte-
nance Service guidelines in your Owner’s Manual.
Regular, scheduled maintenance is essential to trouble-
free operation. If there is a dispute between you and
Chrysler Group LLC ("Chrysler") concerning your
maintenance of Abarth vehicle, Chrysler will require
you to provide proof that your vehicle was properly
maintained.For your convenience, Chrysler has prepared
a Maintenance Log which is included in your Owner's
Manual. You should use this Maintenance Log to keep
track of scheduled maintenance, either by routinely
having the repairs entered in your Maintenance Log, or
by keeping receipts or other documentation of work
you’ve had done on your Abarth in your Maintenance
Log.
MAINTENANCE

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MAINTENANCE
9.2 Where To Go For Maintenance
Chrysler recommends that you return to the dealer
from whom you bought your Abarth for all mainte-
nance service both during and after the warranty
periods. Although you can get warranty service from
any dealer who sells your particular make, returning
to your selling dealer will help ensure that all your
service needs are met and that you're completely
satisfied. Authorized FIAT repair facility technicians
are specifically trained to proficiently perform
maintenance and repair procedures on your Abarth
vehicle.
Authorized FIAT repair facilities will help ensure
that all your service needs are met and that you’re
completely satisfied. Chrysler stronglyrecommends
you use genuine Chrysler / MOPAR parts to maintain
your vehicle.