tow bar FIAT 500 ABARTH 2012 2.G Warranty Booklet

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TABLE OF CONTENTS
5. Emission Warranties Required by Law
5.1 Federal Emission Warranty . . . . . . . . . . . . . . . . . . 17
5.2 Emission Performance Warranty . . . . . . . . . . . . . . . 18
6. How to Get Warranty Service
6.1 Where to Take Your Abarth . . . . . . . . . . . . . . . 19
6.2 How to Get Towing Assistance
Service - U.S. or Canada Only. . . . . . . . . . . . 21
6.3 Emergency Warranty Repairs . . . . . . . . . . . . 22
6.4 Getting Service Under the Federal
Emission Performance Warranties . . . . . . . . 227. How to Deal with Warranty Problems
7.1 Steps to Take . . . . . . . . . . . . . . . . . . . . . . . . .24
7.2 Helpful Addresses and Telephone
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
8. Optional Service Contract . . . . . . . . . . . . . . . . . . 30
9. Maintenance
9.1 General Information . . . . . . . . . . . . . . 31
9.2 Where to Go For Maintenance . . . . . . . 32

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Be sure you get a copy of any warranty that applies
to these items from your dealer, or from the maker of
the product. You can find the tire warranty state-
ments in your Owner’s Literature Package.
D. Towing Costs Are Covered Under Certain
Circumstances
The Basic Limited Warranty covers the cost of towing
your Abarth to the nearest authorized FIAT repair
facility if your vehicle can’t be driven because a
covered part has failed. If you choose to go to
another dealership, you will be responsible for thecost if the extra distance exceeds 10 miles. See
Section 6.2 for information on how to get towing
service in the United States and Canada.
E. When It Begins
The Basic Limited Warranty begins on either of the
following dates, whichever is earlier:
• the date you take delivery of the Abarth; or
• the date when the Abarth was first put into
service — for example, as a dealer “demo” or as a
Chrysler company vehicle.
WHAT'S COVERED UNDER
CHRYSLER GROUP LLC'S WARRANTIES

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MAINTENANCE PROGRAM
warranty coverage of any kind. (Abarth vehicles
registered to United States government officials or
military personnel on assignment outside of the U.S.
will continue to be covered.)
6.2 How To Get Towing Assistance
Service - U.S. or Canada Only *
A. What To Do:
If your Abarth requires towing due to a defect
covered under the Basic Limited Warranty, dial toll-
free 1-888-242-6342. Provide your name, vehicle
identification number, license plate number, and your
location, including the telephone number from which
you are calling. Briefly describe the nature of the
problem and answer a few simple questions.
HOW TO GET WARRANTY SERVICE
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are in
an "unsafe situation", please let us know. With your
consent, we will contact local police or safety authorities.
B. If Unable to Contact 24-Hour Towing
Assistance:
If you are unable to contact 24-Hour Towing Assis-
tance and you obtain towing services on your own,
you may submit your original receipts from the
licensed towing or service facility, for services
rendered within 30 days of the occurrence. Be sure to
* Towing services provided through Cross Country Motor Club,
Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI, and
WY, where services are provided by Cross Country Motor Club of
California, Inc., Medford,, MA 02155.

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include your vehicle identification number, odometer
mileage at the time of service and current mailing
address. We will process the claim based on vehicle
and service eligibility. If eligible, we will reimburse
you for the reasonable amounts you actually paid,
based on the usual and customary charges for that
service in the area where they were provided.
Chrysler Group LLC's determination relating to
reimbursement are final. Correspondence should be
mailed to:
Chrysler Towing Assistance
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department6.3 Emergency Warranty Repairs
If you have an emergency and have to get a warranty
repair made by someone other than an authorized FIAT
repair facility, follow the reimbursement procedure in
6.1(C).
6.4 Getting Service Under the Federal
Emission Performance Warranties
A. What to Do
If your Abarth has failed an emissions test
described in 5.2:
• Take it to an authorized FIAT repair facility as soon
as possible.
HOW TO GET WARRANTY SERVICE