service FIAT 500C 2019 Manual PDF

CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .310
▫ Prepare For The Appointment ..............310
▫ Prepare A List ........................ .310
▫ Be Reasonable With Requests ..............310
 IF YOU NEED ASSISTANCE ................310
▫ FCA US LLC Customer Center .............311
▫ FCA Canada Inc. Customer Center ...........311
▫ In Mexico Contact ......................311
▫ Puerto Rico And U.S. Virgin Islands ..........311▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................311
▫ Service Contract ...................... .312
 WARRANTY INFORMATION ...............313
 MOPARPARTS .........................313
 REPORTING SAFETY DEFECTS .............313
▫ In The 50 United States And Washington, D.C. . .313
▫ In Canada ........................... .314
 PUBLICATION ORDER FORMS .............314
11

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
310 CUSTOMER ASSISTANCE

to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
(Continued)
312 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
314 CUSTOMER ASSISTANCE

Climate Control............................44
Automatic ........................... .49, 54
Manual ................................45
Compact Disc (CD) Maintenance ................308
Compact Spare Tire ........................ .266
Contract, Service .......................... .312
Convertible Top Maintenace ...................275
Coolant (Antifreeze) .....................286, 287
Cooling Pressure Cap (Radiator Cap) ............245
Cooling System ........................... .242
Adding Coolant (Antifreeze) .................244
Coolant Level ....................... .242, 245
Cooling Capacity ........................ .287
Disposal Of Used Coolant ..................245
Drain, Flush, And Refill ....................243
Inspection ............................. .245
Points To Remember ..................... .246
Pressure Cap ........................... .245
Radiator Cap .......................... .245
Selection Of Coolant (Antifreeze) .............243
Corrosion Protection ....................... .273
Cruise Control (Speed Control) .................177
Cruise Light ........................... .95, 96
Cupholders ...............................68
Customer Assistance ....................... .310Customer Programmable Features
...............291
Cybersecurity ............................ .290
Daytime Running Lights ....................37, 38
Dealer Service ............................ .232
Defroster, Windshield ....................... .155
Diagnostic System, Onboard ....................96
Dimmer Switch Headlight ...............................37
Dipsticks Oil (Engine) ........................... .230
Disposal Antifreeze (Engine Coolant) .................245
Door Ajar ............................. .87,
89
Door Ajar Light ......................... .87, 89
Doors ....................................24
Driver ’s Seat Back Tilt ........................26
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .192
Electrical Power Outlets .......................69
Electric Brake Control System ..................101
Electric Remote Mirrors .......................36
Electronic Stability Control (ESC) ...............103
318 INDEX

Park............................... .39, 95
Passing ............................. .37, 38
Seat Belt Reminder ........................89
Security Alarm ...........................22
Service ............................... .196
Traction Control ........................ .105
Turn Signals .....................37, 40, 95, 157
Warning Instrument Cluster Descriptions ......88, 95
Loading Vehicle ........................... .188
Tires................................. .254
Locks Power Door .............................25
Lubrication, Body ......................... .238
Lug Nuts/Bolts ........................... .281
Maintenance Free Battery .....................231
Maintenance Schedule ...................... .225
Malfunction Indicator Light (Check Engine) ......91, 97
Manual Service ............................... .314
Manual Transmission ....................165, 248
Fluid Level Check ....................... .248
Frequency Of Fluid Change .................248
Lubricant Selection ....................248, 288
Memory Seat ..............................29 Methanol
............................... .283
Mirrors ..................................34
Automatic Dimming ....................34, 35
Electric Powered ..........................36
Heated ............................. .34, 37
Outside ................................34
Rearview ...............................34
Modifications/Alterations Vehicle .................................5
Monitor, Tire Pressure System ..................106
Mopar Parts ............................. .313
MP3 Control ............................. .302
Multi-Function Control Lever ................37, 38
New Vehicle Break-In Period ..................163
Occupant Restraints .........................113
Octane Rating, Gasoline (Fuel) .................282
Oil,

Engine ....................... .232, 286, 287
Capacity .......................... .286, 287
Change Interval ........................ .232
Checking ............................. .230
Dipstick .............................. .230
Disposal .............................. .234
Filter ................................ .234
322 INDEX

Remote Keyless EntryProgramming Additional Key Fobs ..........18, 21
Replacement Bulbs ........................ .196
Replacement Keys ...........................21
Replacement Tires ......................... .263
Reporting Safety Defects .....................313
Restraints, Child .......................... .138
Restraints, Head ............................31
Rotation, Tires ............................ .270
Safety Checks Inside Vehicle ...................155
Safety Checks Outside Vehicle .................157
Safety Defects, Reporting .....................313
Safety, Exhaust Gas ........................ .154
Safety Information, Tire ..................... .250
Safety Tips .............................. .154
Schedule, Maintenance ...................... .225
Seat Belt Reminder ..........................89
Seat Belts .............................114,155
Child Restraints ........................ .138
Energy Management Feature ................121
Extender ...............................119
Front Seat .......................114,116,117
Inspection ............................. .155
Lap/Shoulder Belt Operation ................117 Lap/Shoulder Belts
.......................116
Lap/Shoulder Belt Untwisting ...............119
Operating Instructions .....................117
Pregnant Women ........................ .120
Pretensioners .......................... .121
Rear Seat ..............................116
Reminder ..............................114
Seat Belt Extender ........................119
Seat Belt Pretensioner .....................121
Untwisting Procedure .....................119
Seat Belts Maintenance ...................... .276
Seats ....................................26
Adjustment .............................26
Heated .................................30
Rear Folding .............................26
Tilting .................................26
Security Alarm .............................22
Sentry Key Key
Programming .........................21
Sentry Key (Immobilizer) ......................21
Service Assistance ......................... .310
Service Contract .......................... .312
Service Manuals .......................... .314
Settings Personal .............................. .291
324 INDEX

Pressure Monitoring System (TPMS)........92, 106
Quality Grading ........................ .271
Radial ............................... .260
Replacement ........................... .263
Rotation .............................. .270
Safety ............................ .250, 258
Snow Tires ............................ .265
Spare Tires ......................... .265, 267
Spinning .............................. .261
Tread Wear Indicators .....................261
Wheel Nut Torque ....................... .281
Tire Safety Information ...................... .250
Tire Service Kit ............205, 206, 207, 209, 211, 212
To Open Hood .............................64
Towing ................................. .190
Disabled Vehicle ........................ .219
Recreational ........................... .190
Towing Behind A Motorhome ..................190
Traction ................................ .191
Traction Control .......................... .101
Trailer Towing ............................ .190
Transmission Automatic ......................... .167, 248
Manual ............................... .165Transporting Pets
......................... .153
Tread Wear Indicators ...................... .261
Turn Signals ......................... .37, 40, 95
Uconnect Uconnect Settings ....................... .291
Uniform Tire Quality Grades ..................271
Unleaded Gasoline ........................ .282
Untwisting Procedure, Seat Belt ................119
USB................................... .302
Vehicle Identification Number (VIN) .............280
Vehicle Loading ....................... .188, 255
Vehicle Modifications/Alterations .................5
Vehicle Security Alarm ........................22
V

ehicle Storage ......................... .56, 272
Voice Recognition System (VR) .................303
Warning Lights (Instrument Cluster Descriptions) ....90
Warnings And Cautions .......................5
Warranty Information ...................... .313
Washer Adding Fluid .......................... .230
Washers, Windshield ..................... .42, 43
Washing Vehicle .......................... .274
326 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.