service FIAT 500E 2013 2.G Owners Manual

INTRODUCTION
Congratulations on selecting your new FIAT 500e. Be
assured that your 500e represents an elegant marriage of
technology and Italian styling that is as good for the
environment as is fun to drive!
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation, understanding and maintenance
of your 500e. It is supplemented by Warranty Informa-
tion, and various customer-oriented documents. Please
take the time to read these publications carefully. Follow-
ing the instructions and recommendations in this manual
will help assure safe and enjoyable operation of your
vehicle.
The enclosed Warranty Information lists the services that
FIAT Group Automobiles offers to its customers:•
the Warranty Certificate with terms and conditions for
maintaining its validity
• the range of additional services available to FIAT
Group Automobiles customers
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
studio knows your vehicle best, has factory-trained tech-
nicians and genuine parts, and cares about your satisfac-
tion.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
4 INTRODUCTION

Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other
types of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires service see your authorized studio.WARNING!
Never try to remove the high voltage service discon-
nect. The high voltage service disconnect is used
when your vehicle requires service by a trained
technician at an authorized studio. Failure to follow
this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized studio for
information on the disposal of the battery if it should
require replacement.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

NOTE:The engagement of the E-Park can be heard when
there is no noise in the interior of the vehicle, this is a
normal condition.
Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system utilizes
a humidity sensor, cabin sensor, and ambient tempera-
ture sensor to choose operation mode and control cabin
comfort. These components allow the controller to oper-
ate the HVAC system in a very efficient manner to
maximize driving range.
Your 500e also uses an electric air heater to provide heat
to the cabin.
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor.
The air conditioning compressor is powered by the high
voltage battery system and is used to cool the vehicle occupants and the high voltage battery while the vehicle
is being driven or when it is being charged.
The high voltage battery may require cooling to keep the
vehicle running. The air conditioning compressor will
activate without any input from the occupant.
NOTE:
The AC system helps cool the high voltage
battery. If the air conditioning system should require
service see your authorized studio as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steering
(EPS) system. The power steering system requires no
maintenance and operates without the use of power
steering fluid.
Smartphone Features
With the “FIAT Access” smartphone app, you can moni-
tor the state of charge of the high voltage battery or
initiate charging from your phone. You can also turn on
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Need help with registration?
Please call the 500e Call Center Toll Free number below:
(855) 261-5364
ELECTRIC SYSTEM OPERATIONLevel 1 Charging
(120V — Requires NEMA 5–15 Outlet)
Level 1 charging is done by using a conventional 120 Volt
AC grounded receptacle along with the NEMA 5–15
Electric Vehicle Supply Equipment (EVSE) that comes
standard with your vehicle. Refer to “Vehicle Charging
Cord” for further information.
Level 2 Charging
(240V — Requires A 40 Amp Circuit Breaker Or
Greater)
Level 2 charging is accomplished by using 240V perma-
nently mounted EVSEs and is the preferred method for
charging your vehicle. A Level 2 charging station can be installed at your
residence. The Level 2 unit and installation service is
available for purchase at your authorized studio.Charge Times
The following factors determine how long a battery
recharge will take:
Level 2 Charging Station
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Replacement Keys
NOTE:Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key® has been programmed to a vehicle, it
cannot be programmed to any other vehicle.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
This PIN is required for authorized studio replacement of
keys. Duplication of keys may be performed at an
authorized studio. This procedure consists of program-
ming a blank key to the vehicle electronics. A blank key
is one which has never been programmed.
NOTE: When having the Sentry Key® Immobilizer
System serviced, bring all vehicle keys with you to an
authorized studio.
General Information
The Sentry Key® system complies with FCC rules part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference that may be
received, including interference that may cause unde-
sired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 35

WARNING!
•The belt and retractor assembly must be replaced if
the seat belt assembly Automatic Locking Retractor
(ALR) feature or any other seat belt function is not
working properly when checked according to the
procedures in the Service Manual.
• Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
Energy Management Feature
This vehicle has a safety belt system with an Energy
Management feature in the front seating positions to help
further reduce the risk of injury in the event of a head-on
collision.
This safety belt system has a retractor assembly that is
designed to release webbing in a controlled manner. This
feature is designed to help reduce the belt force acting on
the occupant’s chest.
Seat Belt Pretensioners
The seat belts for both front seating positions are
equipped with pretensioning devices that are designed to
remove slack from the seat belt in the event of a collision.
These devices may improve the performance of the seat
belt by assuring that the belt is tight about the occupant
early in a collision. Pretensioners work for all size occu-
pants, including those in child restraints.
NOTE: These devices are not a substitute for proper seat
belt placement by the occupant. The seat belt still must be
worn snugly and positioned properly.
The pretensioners are triggered by the Occupant Re-
straint Controller (ORC). Like the air bags, the preten-
sioners are single use items. A deployed pretensioner or
a deployed air bag must be replaced immediately.
54 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.
WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized studio service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
When the ORC detects a collision requiring the Ad-
vanced Front Air Bags, it signals the inflator units. A largequantity of non-toxic gas is generated to inflate the
Advanced Front Air Bags. Different air bag inflation rates
are possible, based on several factors, including the
collision type and severity. The steering wheel hub trim
cover and the upper right side of the instrument panel
separate and fold out of the way as the air bags inflate to
their full size. The air bags fully inflate in about 50 to 70
milliseconds. This is about half of the time it takes to
blink your eyes. The air bags then quickly deflate while
helping to restrain the driver and front passenger.
The Advanced Front Air Bag gas is vented through the
vent holes in the sides of the air bag. In this way, the air
bags do not interfere with your control of the vehicle.
Supplemental Driver Side Knee Air Bag Inflator
Unit
The Supplemental Driver Side Knee Air Bag unit is
located in the instrument panel trim beneath the steering
column. When the ORC detects a collision requiring the
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 65

•As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye
irritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning.
Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the front seat belt retrac-
tor assemblies replaced by an authorized studio
immediately. Also, have the Occupant Restraint Con-
troller (ORC) system serviced as well.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 69

Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
• It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
(Continued)
WARNING! (Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized studio for any
air bag system service. If your seat, including your
trim cover and cushion, needs to be serviced in any
way (including removal or loosening/tightening of
seat attachment bolts), take the vehicle to your
authorized studio. Only manufacturer approved
seat accessories may be used. If it is necessary to
modify the air bag system for persons with dis-
abilities, contact your authorized studio.
70 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Air Bag Warning Light
You will want to have the air bags ready to
inflate for your protection in a collision. The
Air Bag Warning Light monitors the internal
circuits and interconnecting wiring associated
with air bag system electrical components. While the air
bag system is designed to be maintenance free, if any of
the following occurs, have an authorized studio service
the air bag system immediately.
• The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition switch is
first turned to the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving. NOTE:
If the speedometer, or any electric vehicle related
gauges are not working, the Occupant Restraint Control-
ler (ORC) may also be disabled. The air bags may not be
ready to inflate for your protection. Promptly check the
Body Control Module (BCM) fuse block inside the ve-
hicle for blown fuses. Refer to the label located on the
inside of the fuse block cover for the proper air bag fuses.
See your authorized studio if the fuse is good.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in
certain crash or near crash-like situations, such as an air
bag deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems per-
formed. The EDR is designed to record data related to
vehicle dynamics and safety systems for a short period of
time, typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 71