service FIAT 500E 2014 2.G Service Manual

Cavity MaxiFuse Mini
FuseDescription
FPT13 10 Amp
Red
EAC (AC Compressor)
On Board Charging
Module (OBCM)
FPT16 5 Amp
Ta n Intelligent Battery
Sensor (IBS)
FPT17 10 Amp
Red
EAC (AC Compressor)
Radiator Fan
FPT20 10 Amp
Red
Electronic Vehicle
Control Unit (EVCU)
Cavity Cartridge Fuse Description
FPT3 25 Amp White Battery Coolant
Pump
FPT5 20 Amp Lt. Blue Inverter Coolant
Pump
VEHICLE STORAGE
The preferred way of storing your vehicle for a long
period of time is to leave it attached to a Level 1 or Level
2 charger. The vehicle has a wake-up feature that will
wake the system every 3 weeks and do a maintenance
charge on the 12 Volt battery and also top off the high
voltage battery if necessary.
Anytime you store your vehicle, or keep it out of service
(e.g., vacation) for two weeks or more, run the air
conditioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the possibility
of compressor damage when the air conditioning system
is started again.
326 MAINTAINING YOUR VEHICLE

REPLACEMENT BULBS
Interior Bulbs
Bulb Number
Overhead Lamp C5W
Courtesy Lamp W5W
Exterior Bulbs
Bulb Number
Front Low and High
Beam Headlamp HIR2
Front Parking/Daytime
Running Lamps W21/5W
Front Fog Lamps H11
Front Side Marker Lamps W3W
Front Turn Signal Lamps WY21W
Bulb Number
Side Direction Lamps W5W
Rear Turn Signal Lamps PY21W
Rear Side Marker Lamps W3W
Rear Tail and Stop
Lamps PY21W/5W
Rear Backup Lamps W16W
Center High Mounted
Stop Lamp LED (See Authorized
dealer)
License Plate Lamps LED (See Authorized dealer)
NOTE: Numbers refer to commercial bulb types that
can be purchased from your authorized dealer.
If a bulb needs to be replaced, visit your authorized
dealer or refer to the applicable Service Manual.
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MAINTAINING YOUR VEHICLE 327

MAINTENANCE SCHEDULE
Once A Month Or Before A Trip:
•Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
• Check the fluid levels of the coolant reservoirs and
brake master cylinder
• Check function of all interior and exterior lights
Required Maintenance Intervals
Refer to the maintenance schedules on the following
page for the required maintenance intervals.
At Every Service Interval:
• Rotate the tires. Rotate at the first sign of irregu-
lar wear.
• Inspect brake pads, shoes, rotors, drums, and
hoses.
• Inspect battery cooling system protection and
hoses.
• Check and adjust hand brake.
Maintenance Chart
Refer to the Maintenance Schedules on the following
pages for the required maintenance intervals.
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WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
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SMAINTENANCE SCHEDULES 337

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ...................341
▫ Prepare For The Appointment .............341
▫ Prepare A List ....................... .341
▫ Be Reasonable With Requests .............341
 IF YOU NEED ASSISTANCE ..............341
▫ FIAT CUSTOMER CENTER ..............342
▫ FIAT CANADA CUSTOMER CENTER ......342▫
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .............342
▫ Service Contract ..................... .343
 WARRANTY INFORMATION .............344
 REPORTING SAFETY DEFECTS ............344
▫ In The 50 United States And
Washington, D.C. ..................... .344
▫ In Canada .......................... .345
 PUBLICATION ORDER FORMS ............345
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
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IF YOU NEED CONSUMER ASSISTANCE 341

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FIAT CUSTOMER CENTER
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone:
1–800–423–6343
FIAT CANADA CUSTOMER CENTER
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–
465–2001 (English) Phone: 1–800–387–9983 (French)
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
342 IF YOU NEED CONSUMER ASSISTANCE

(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National CustomerHotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
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IF YOU NEED CONSUMER ASSISTANCE 343

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below. Visa,
Mastercard, American Express, and Discover orders are
accepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FIAT Group Automobiles
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
9
IF YOU NEED CONSUMER ASSISTANCE 345

Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FIAT Group Automobiles ve-
hicles. Included are starting, operating, emergency and
maintenance procedures as well as specifications, capa-
bilities and safety tips.•
Call toll free at:
1–800–890–4038 (U.S.)
1–800–387–1143 (Canada)
Or
• Visit us on the Worldwide Web at:
www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
346 IF YOU NEED CONSUMER ASSISTANCE