service FIAT 500L 2017 2.G Repair Manual

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder.
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let
the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental,
it is advisable to make these arrangements when you
call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high
quality service. The manufacturer’s authorized dealer
have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to
the general manager or owner of the authorized
dealer. They want to know if you need assistance.
• If an authorized dealer is unable to resolve the
concern, you may contact the manufacturer’s cus-
tomer center.
350 IF YOU NEED CONSUMER ASSISTANCE

Any communication to the manufacturer’s customer
center should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FIAT Customer Center
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone:
1-888-242-6342
FIAT Canada Customer Center
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1-800-
465-2001 (English) Phone: 1-800-387-9983 (French)
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 351

Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the
mail within three weeks of the vehicle delivery date. If
you have any questions about the service contract, call
the manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract.
It is not responsible for any service contract other than
the manufacturer’s service contract. If you purchased a
service contract that is not a manufacturer’s service
contract, and you require service after the manufactur-
er’s New Vehicle Limited Warranty expires, please refer
to the contract documents, and contact the person listed
in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealerhas also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with
their sincere efforts to resolve any warranty issues or
related concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of com-
ponent wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of FCA USA LLC
warranties applicable to this vehicle and market.
352 IF YOU NEED CONSUMER ASSISTANCE

REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notify-
ing FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department im-
mediately. Canadian customers who wish to report a
safety defect to the Canadian government should con-
tact Transport Canada, Motor Vehicle Defect Investiga-
tions and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are
accepted. If you prefer mailing your payment, please
call for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 353

Service Manuals
These comprehensive Service Manuals provide the in-
formation that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing FCA US LLC
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightfor-
ward language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manu-
als make it easy for students and technicians to find and
fix problems on computer-controlled vehicle systems
and features. They show exactly how to find and correct
problems the first time, using step-by-step trouble-
shooting and drivability procedures, proven diagnostic
tests and a complete list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA US LLC vehicles. In-
cluded are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
•
Call toll free at:
1-800-890-4038 (U.S.)
1-800-387-1143 (Canada)
Or
• Visit us on the Worldwide Web at:
www.techauthority.com
354 IF YOU NEED CONSUMER ASSISTANCE

ConnectorUCI............................... .192
Universal Consumer Interface (UCI) .........192
Contract, Service ........................ .352
Coolant (Antifreeze) ...................339, 340
Cooling System ..........................314
Adding Coolant (Antifreeze) ..............315
Coolant Level .....................314, 317
Disposal Of Used Coolant ................317
Drain, Flush, And Refill ..................314
Inspection .......................... .317
Points To Remember .................316, 317
Pressure Cap ........................ .316
Selection Of Coolant (Antifreeze) ...........315
Corrosion Protection ..................... .321
Cruise Light ............................151
Cupholders ............................120
Customer Assistance ..................... .350
Daytime Running Lights ....................91
Dealer Service .......................... .301
Deck Lid, Emergency Release ................24
Defroster, Windshield ......................68
Diagnostic System, Onboard ................300 Dipsticks
Automatic Transmission .................320
Disposal Antifreeze (Engine Coolant) ...............317
Door Locks .............................19
Door Opener, Garage ......................110
Driving Through Flowing, Rising, Or Shallow Standing
Water ...............................229
Electrical Outlet, Auxiliary (Power Outlet) .......119
Electrical Power Outlets ....................119
Electric Remote Mirrors .....................76
Electronic Brake Control System ..............232
Brake Assist System ....................233
Electronic Roll Mitigation (ERM) .............238
Electronic Speed Control (Cruise Control) .......100
Electronic Stability Control (ESC) .............235
Electronic Throttle Control Warning Light .......141
Electr onic

Vehicle Information Center (EVIC) .....108
Emergency Deck Lid Release .................24
Emergency, In Case Of Hazard Warning Flasher .................274
Jacking ............................ .280
Jump Starting ........................ .286
358 INDEX

Keyless Enter-N-GoLock The Vehicle’s Doors .................183
Passive Entry Programming ...............183
Unlock Liftgate ........................183
Key, Replacement .........................14
Keys ..................................11
Key, Sentry (Immobilizer) ...................13
Lane Change Assist .......................92
Lap/Shoulder Belts ........................29
Latches ................................70
Lead Free Gasoline .......................266
Leaks, Fluid .............................70
Life Of Tires ............................257
Liftgate (Sedan) ..........................24
Light Bulbs ..........................70, 334
Lighter, Cigar ...........................119
Lights ............................70, 90, 91
AirBag...........................68, 140
Brake Assist Warning ...................236
Brake Warning ........................137
Bulb Replacement ..................... .336
Center Mounted Stop ...................339
Cruise ............................. .151
Engine Temperature Warning ..............139Exterior
..............................70
Low Fuel ............................145
Malfunction Indicator (Check Engine) ........146
Park ............................ .92, 150
Passing ..............................91
Seat Belt Reminder .....................139
Security Alarm .........................14
Service ............................. .336
Tire Pressure Monitoring (TPMS) ...........147
Traction Control .......................236
Turn Signal ........................70, 150
Warning (Instrument Cluster Description) . .139, 150
Loading Vehicle Tires ...............................245
Locks Child Protection ........................21
Door ................................19
Lubrication, Body ....................... .309
Lug Nuts ............................. .275
Maintenance

Free Battery ...................305
Maintenance, General .....................302
Maintenance Procedures ...................302
Maintenance Schedule .....................344
Malfunction Indicator Light (Check Engine) .....146
10
INDEX 361

Manual, Service........................ .353
Master Cylinder (Brakes) ...................318
Methanol ............................. .267
Mirrors ................................74
Automatic Dimming .....................74
Electric Powered .......................76
Electric Remote ........................76
Heated ..............................77
Rearview .............................74
Modifications/Alterations, Vehicle ..............7
Monitor, Tire Pressure System ...............262
MTBE/ETBE .......................... .267
Multi-Function Control Lever ................91
New Vehicle Break-In Period .................65
Occupant Restraints .......................26
Octane Rating, Gasoline (Fuel) ...............266
Oil Change Indicator ..................... .154
Oil Change Indicator, Reset .................154
Oil, Engine ..................... .302, 339, 340
Capacity ............................339
Change Interval .......................303
Checking ............................302
Disposal ............................ .304Filter
...............................304
Filter Disposal ........................304
Materials Added To ....................304
Pressure Warning Light ..................140
Recommendation ...................303, 339
Viscosity ............................303
Oil Filter, Change ........................304
Oil Filter, Selection .......................304
Oil Pressure Light ........................140
Onboard Diagnostic System .................300
Opener, Garage Door (HomeLink) ............110
Operating Precautions .....................300
Operator Manual (Owner’s Manual) ............4
Overheating, Engine ..................... .274
Owner’s Manual (Operator Manual) .........4,353
Paint Care ............................ .321
Parking Brake.......................... .230
ParkSense

System, Rear ....................103
Passing Light ............................91
Placard, Tire And Loading Information ......245, 246
Power Mirrors ..............................76
Sunroof .............................117
Windows .............................22
362 INDEX

Inspection............................67
Operating Instructions ...................31
Pregnant Women .......................33
Pretensioners ..........................33
Rear Seat .............................29
Reminder ............................139
Untwisting Procedure ....................32
Seats Fold And Tumble Rear ...................83
Reclining .............................79
Security Alarm ...........................14
Sentry Key (Immobilizer) ...................13
Service Assistance ........................350
Service Contract ........................ .352
Service Manuals ........................ .353
Shift Lever Override ..................... .290
Shoulder Belts ...........................29
Signals, Turn ........................ .70, 150
Snow Chains (Tire Chains) ..................259
Snow Tires ............................ .253
Spare Tire ....................253, 254, 255, 256
Spark Plugs ............................340
Speed Control Accel/Decel ..........................103
Speed Control (Cruise Control) ...............100Starting
...............................218
Automatic Transmission .................218
Cold Weather ........................ .218
Engine Fails To Start ....................219
Steering Tilt Column ...........................99
Wheel, Tilt ............................99
Steering Wheel Audio Controls ..............192
Steering Wheel Mounted Sound System Controls . .192
Storage ...............................334
Storage, Vehicle ........................ .205
Stuck, Freeing .......................... .289
Sun Roof ..............................117
Sun Visor Extension .......................77
Telescoping Steering Column .................99
Temperature Control, Automatic (ATC) .........204
Tilt Steering Column .......................99
Tire And Loading Information Placard ......245,246
T

ire Markings .......................... .239
Tires.................... .69, 249, 253, 254, 261
Aging (Life Of Tires) ....................257
Air Pressure .......................245, 249
Chains ............................. .259
Changing ............................280
364 INDEX