maintenance FIAT DUCATO 2015 3.G Owners Manual

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you can find technicians directly trained by us, offering quality and professionalism for all service operations.
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SAFETY: BRAKING SYSTEMENVIRONMENT: PARTICULATE FILTERS,
CLIMATE CONTROL SYSTEM MAINTENANCECOMFORT:
SUSPENSION AND WINDSCREEN WIPERSPERFORMANCE:
SPARK PLUGS, INJECTORS AND BATTERIESLINEACCESSORI:
ROOF RACK BARS, WHEEL RIMS
WHY CHOOSING GENUINE PARTS
COP DUCATO LUM GB 10/06/15 09:29 Pagina 2

Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato. We have written this handbook to help you get to know all the
features of your vehicle and use it in the best possible way. You should read it right through before taking to the road for the first time.
You will find information, tips and important warnings regarding the use of your vehicle to help you get the most from the technological features
of your Fiat Ducato. It also provides a description of special features and essential information for the care and maintenance of your vehicle
over time as well as for safe driving.
We urge you to read the warnings and indications found throughout the text with care, marked with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
NOTE These symbols, when necessary, are reported at the end of each paragraph and are followed by a number. That number recalls the
corresponding warning at the end of the relevant section.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty Certificate and
the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at Fiat.
Enjoy reading. Happy motoring!
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
which is related to the trim level, engine and version that you have purchased. All data contained in this publication are
purely indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any
time, for technical or marketing purposes. For further information, contact a Fiat Dealership.

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as
soon as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols(safety of persons)(environmental protection)(vehicle integrity).

❒To check the coolant level, follow the
instructions in the "Vehicle
maintenance" chapter, "Engine
coolant system fluid" paragraph. The
water in the heating circuit must
contain a minimum percentage of
10% antifreeze.
❒For maintenance and repairs, consult
only a Fiat Dealership and use only
original parts.
MAINTENANCE
Have the additional heater checked
regularly at a Fiat Dealership (and
always at the start of every winter). This
will guarantee safe and economic
operation of the heater as well as a long
duration.ADDITIONAL REAR
HEATING (Panorama and
Combi)
(for versions/markets, where provided)
The Panorama and Combi versions
are equipped with a main heating
system plus an additional system
(available on request) with controls in
the roof lining above the second row of
seats fig. 55.
In order to work the system must be
enabled through the button F fig. 56 on
the control panel.
Turn the knob D to the maximum cold
position (knob at blue sector); air at
ambient temperature will come out of
the rear footwell vents (located under
the seats in the 2nd and 3rd row for
Panorama versions and the grille on the
left wheel arch side for Combi
versions);Turn the knob D to the maximum
heating position (knob at red
sector);warm air will emerge (with the
engine warmed up), from the rear
footwell outlets (located under the seats
in the 2nd and 3rd row for Panorama
versions and the grille on the left wheel
arch side for Combi versions).
55F1A0062
MODEF
56F1A0305
46
KNOW YOUR VEHICLE

WINDOW CLEANING
IN BRIEF
The right lever fig. 64 controls
activationof the windscreen
wiper/washer and, where provided,
activation of headlight washers and
rain sensor.
This operates only with the ignition
key turned to MAR-ON.
WINDSCREEN
WIPER/WASHER
The right hand lever can take up five
different positions:
Awindscreen wiper off.
Bintermittent operation.
With the stalk in position B, turn ring
nut F to select one of four different
speeds for the intermittent operation
mode:
very slow intermittent operation.
--slow intermittent operation.
---medium intermittent operation.
----fast intermittent operation.
Ccontinuous slow operation.
Dcontinuous fast operation.
Etemporary fast operation (unstable
position).Temporary fast operation in position E
is limited to the time that the lever is
manually held in this position. The lever
returns to position A when it is
released, automatically stopping the
windscreen wipers.
3)
IMPORTANT Replace the wiper blades
as specified in the “Maintenance and
care” section.“Smart washing” function
Pull the stalk towards the steering
wheel (unstable position) to operate the
windscreen washer fig. 65.
Keeping the lever pulled for more than
half a second, with just one movement
it is possible to operate the washer
jet and the wiper at the same time.
The wiper stops working three strokes
after the stalk is released.
A further stroke after approximately 6
seconds completes the cycle.
64F1A0071
65F1A0072
52
KNOW YOUR VEHICLE

The tyre pressure also increases while
driving the vehicle: this is a normal
condition and does not require any
adjustment of the pressure.
The TPMS continues to advise the
driver of the low tyre pressure condition
until this is corrected; the warning
continues until the pressure
corresponds or exceeds the pressure
prescribed for the cold tyres. When the
tyre low pressure control warning
light
switches on constantly, the
inflation pressure must be adjusted until
it reaches the pressure prescribed for
cold tyres. After the automatic update
of the system, the tyre pressure control
warning light switches off. You may
need to drive the vehicle for about 20
minutes at a speed higher than 20
km/h to allow the TPMS to receive this
information.
NOTE
❒The TPMS does not replace the
normal tyre maintenance service and
does not indicate any fault in a tyre.
❒Therefore, the TPMS should not be
used as pressure switch while
adjusting the tyre inflation pressure.❒Driving with insufficient tyre pressure
causes their overheating and can
result in tyre failure. The low inflation
pressure reduces fuel efficiency
and tyre tread life and may also affect
handling and braking performance
of the vehicle.
❒The TPMS does not replace the
correct tyre maintenance. It is up to
the driver to maintain the correct tyre
pressure level measuring it with a
suitable pressure switch. This is
necessary even if the decrease in the
inflation pressure value does not
cause the tyre pressure control
warning light to switch on.
❒The TPMS warns the driver of any
condition of insufficient tyre pressure
If this drops below the insufficient
pressure limit for any reason including
low temperature and normal
pressure loss of the tyre.
❒The seasonal temperature changes
affect tyre pressure.
The TPMS uses wireless devices with
electronic sensors mounted on the
wheel rims to constantly monitor the
value of tyre pressure. The sensors
mounted on each wheel as part of the
valve stem transmit various information
of the tyres to the receiver module, in
order to calculate the pressure.WARNING Monitoring and maintaining
the correct pressure in all four tyres
are particularly important.
Tyre pressure
monitoring system low
pressure warnings
The system warns the driver if one or
more tyres are flat by switching on
the warning light
on the instrument
panel (together with a warning message
and an acoustic signal).
In this case, stop the vehicle as soon as
possible, check the inflation pressure
of each tyre and inflate to the cold tyre
pressure value prescribed for the
vehicle. The system will automatically
update and after receiving the tyre
pressure update the tyre pressure
control warning light switches off. You
may need to drive the vehicle for about
20 minutes at a speed higher than 20
km/h to allow the system to receive this
information.
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KNOW YOUR VEHICLE

TPMS operation faults
The system fault is indicated by
warning light
which first flashes for
75 seconds and then stays on steadily.
This can occur in any of the following
situations:
❒interference caused by electronic
devices or radio frequency emissions
similar to those of the TPM sensors.
❒Application of tinted films which
interfere with the signals of the radio
waves.
❒Presence of snow or ice on the
wheels or the wheel arches.
❒Use of snow chains.
❒Use of wheels/tyres not equipped
with TPM sensors.
❒The space-saver wheel is not
equipped with the tyre pressure
control sensor. Therefore, the tyre
pressure is not controlled by the
system.
❒If the space-saver wheel replaces a
tyre with a pressure lower than the
insufficient pressure limit, an acoustic
signal will be emitted and the warning
light
will switch on at the next
ignition cycle.❒When the original tyre is repaired or
replaced and it is mounted back on
the vehicle to replace the space-
saver wheel, the TPMS will update
automatically and the warning light
will switch off, provided that the
pressure of none of the four tyres is
below the insufficient pressure limit.
You may need to drive the vehicle for
about 20 minutes at a speed higher
than 20 km/h to allow the TPMS
to receive this information.IMPORTANT
INFORMATION
WARNING
69) The TPMS is optimised for the
original tyres and wheels
provided. TPMS pressures and
alerts have been defined
according to the size of the tyres
mounted on the vehicle. Using
equipment with different size,
type or kind may cause irregular
system operation or sensor
damage. Non-original spare
wheels can damage the sensor.
Do not use tyre sealant or
balancing weights if the vehicle is
equipped with TPMS as these
may damage the sensors.
70) If the system signals a pressure
decrease on a specific tyre, it is
recommended to check the
pressure on all four tyres.
71) TPMS does not relieve the driver
from the obligation to check the
tyre pressure every month; it is
not even to be considered a
replacing system for maintenance
or a safety system.
89

❒if during the topping up, the level of
AdBlue in the bottle does not drop,
it means that you have reached
the full tank, therefore proceed pulling
the bottle towards you in order to
re-lock the safety valve of the bottle
and unscrew the bottle from the
filler (fig. 142, ref. 3);
❒after removing the bottle remount
cap C fig. 141 on the filler neck
UREA, turning it clockwise until it
stops;
❒turn the key in the pawl starter in the
ON position (no need to start the
engine);
❒wait for the signal on the instrument
panel to power off before moving the
vehicle, the warning light may stay
on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the
warning sign will remain on for a
longer period of time, but there are
no problems on the engine
functionality;
❒If topping up is done with the UREA
tank empty, you have to wait two
minutes before starting the vehicle;NoteThe driving conditions (altitude,
vehicle speed, load, etc.) determine the
quantity of UREA used by the vehicle.
In order to use the additive for Diesel
Emissions (UREA) correctly, see "Fluids
and lubricants" in the "Technical data".
IMPORTANT
❒Exceeding the maximum filling
level of the tank UREA, it can
cause damage to the tank and
spilling UREA. Please avoid
topping up after filling the tank.
❒DO NOT EXCEED THE MAXIMUM
LEVEL. The UREA freezes at
under -11 ° C. Although the
system is designed to operate
below the freezing point of the
UREA, it is advisable not to fill the
tank beyond the maximum level
because if the UREA freezes
the system can be damaged.
❒If the UREA is spilled on painted
surfaces or aluminium,
immediately clean the area with
water and use absorbent material
to collect the fluid that has been
spilled on the ground.
❒Do not try to start the engine if
UREA was accidentally added
to the diesel fuel tank, this can
result in serious engine damage,
contact Dealership.❒Use AdBlue only according to DIN
70 070 and ISO 22241-1. Other
fluids may cause damage to the
system: also exhaust emissions
would no longer comply with
the law. The distribution
companies are responsible for
the compliance of their product.
Observe the precautions of
storage and maintenance, in
order to preserve the initial
qualities. The manufacturer of the
vehicle does not recognize any
guarantee in case of
malfunctions and damage caused
to the vehicle due to the use of
urea (AdBlue) not in accordance
with regulations.
❒Any introduction of diesel fuel
inside the tank AdBlue, causes
irreversible damage to the
pumping unit circuit AdBlue.
❒Do not add additives to AdBlue.
Do not dilute AdBlue with tap
water as this may damage the
system of purification of exhaust
gases.
111

❒In case of damage to the sewage
system of exhaust gas resulting
from the use of additives / tap
water, the introduction of diesel
fuel, or at least by not fulfilling the
requirements, the warranty
expires.
AdBlue tank topping
(UREA) in cold
environments
Since AdBlue (UREA) starts to freeze
around the -11 ° C, the vehicle is
equipped with an automatic system of
heating UREA that allows the system to
function properly at temperatures
below -11 ° C.
If the vehicle remains idle for a long
period at temperatures below the -11 °
C, the UREA in the tank might freeze.
If the tank UREA was filled beyond
the maximum level and freezes, it can
be damaged; for this reason it is
advisable not to exceed the maximum
level of the tank.
Pay extra attention to avoid exceeding
the maximum level when you use
portable containers for topping up.Fuel storage - Diesel
Fuel
95)
In case of the storage of massive
amounts of fuel, good maintenance is
essential. The fuel contaminated with
water favours the proliferation of
"microbes". These microbes create a
"slime" that can clog the filter system
and fuel pipes. Remove water from the
supply tank and regularly replace the
filter pipe.
NoteWhen a diesel engine runs out of
fuel, air is blown through the fuel
system.
AdBlue storage (UREA)
AdBlue (UREA) is considered a very
stable product with a long shelf life. If is
stored at temperatures between -12 °
and 32 ° C, it can be stored at least for
a year.
Since UREA can freeze at temperatures
at or below -11 ° C, the system was
designed to operate also in these cold
environments, thanks to an automatic
heating system which operates when
the engine is started.
NoteWhen you need to keep the
AdBlue (UREA), it is important to know
that:❒any container or part that comes in
contact with the UREA must be
compatible with it (plastic or stainless
steel). Materials such as copper,
brass, aluminium, iron or stainless
steel is not as susceptible to
corrosion by UREA are to be
avoided;
❒if UREA is spilled from a container,
completely clean the area.
IMPORTANT
19) Only refuel with automotive
diesel complying with the
European specification EN 590.
The use of other products or
mixtures may damage the engine
beyond repair and consequently
invalidate the warranty, due to the
damage caused. If you
accidentally introduce other types
of fuel into the tank, do not start
the engine. Empty the tank. If the
engine has been run for even an
extremely limited amount of time,
you must not only drain the fuel
tank, but the rest of the supply
circuit as well.
112
KNOW YOUR VEHICLE

WARNING
92) Do not bring naked flames or lit
cigarettes near to the fuel tank
opening: fire risk. Keep your face
away from the fuel filler to prevent
breathing in harmful vapours.
93) To avoid fuel spillage and the
exceeding of the maximum level,
avoid topping up after filling the
tank.
94) Any fuel pumping in portable
containers located on a floor
can cause a fire. Danger of burns.
Always put the fuel container on
the ground during filling. Avoid
using contaminated fuel: a fuel
contaminated with water or earth
can cause serious damage to
the motor supply. Proper
maintenance of the fuel filter, of
the engine and the fuel tank is
essential.
95) Do not open the fuel system at
high pressure with the engine
running. The operation of the
engine creates a high fuel
pressure. A jet of high-pressure
fuel can cause serious injury or
death.
WARNING
96) If AdBlue overheats for a
prolonged period inside the tank
to over 50 ° C (for example due
to direct solar irradiation), AdBlue
can decompose ammonia
vapours. Ammonia vapours have a
pungent odour when the cap of
the AdBlue tank is unscrewed,
therefore be careful not to inhale
any ammonia vapours in the tank
outlet. In this concentration,
however, the ammonia vapors are
not harmful or dangerous to
health.
PROTECTING THE
ENVIRONMENT
The following devices are used for
reducing diesel fuel engine emissions:
❒oxidising catalytic converter;
❒exhaust gas recirculation system
(EGR);
❒particulate filter (DPF) (for versions/
markets, where provided).
97)
DIESEL PARTICULATE
FILTER (DPF)
The Diesel Particulate Filter is a
mechanical filter, integral to the exhaust
system, that physically traps carbon
particles present in the exhaust gases
of diesel engines.
The diesel particulate filter has been
adopted to eliminate almost all
particulates in compliance with current /
future legal regulations.
During normal use of the vehicle, the
Powertrain Control Module records
a set of data (travel time, type of route,
temperatures reached etc.) and
calculates how much particulate has
been trapped by the filter.
113