suspension FIAT DUCATO 2015 3.G Owners Manual

We really know your vehicle because we invented,
designed and built it: we really know every single detail. At Fiat Professional Service authorised workshops
you can find technicians directly trained by us, offering quality and professionalism for all service operations.
Fiat Professional workshops are always close to you for the regular servicing operations, season checks and practical recommendations by our experts.
With Fiat Professional Genuine Parts you keep the reliability, comfort and performance features of your new vehicle unchanged in time: that's why you bought it for.
Always ask for Genuine Parts for the components used on our vehicles; we recommend them because they come from our steady commitment in research and development of highly innovative technologies. For all these reasons: rely on Genuine Parts,
because they are the only ones designed by Fiat Professional for your vehicle.
SAFETY: BRAKING SYSTEMENVIRONMENT: PARTICULATE FILTERS,
CLIMATE CONTROL SYSTEM MAINTENANCECOMFORT:
SUSPENSION AND WINDSCREEN WIPERSPERFORMANCE:
SPARK PLUGS, INJECTORS AND BATTERIESLINEACCESSORI:
ROOF RACK BARS, WHEEL RIMS
WHY CHOOSING GENUINE PARTS
COP DUCATO LUM GB 10/06/15 09:29 Pagina 2

KNOW YOUR VEHICLE
In-depth knowledge of your new vehicle
starts here.
The booklet that you are reading simply
and directly explains how it is made
and how it works.
That’s why we advise you to read it
seated comfortably on board, so that
you can see what is described here for
yourself.SYMBOLS ...................................... 11
THE FIAT CODE SYSTEM ............... 11
THE KEYS....................................... 12
ELECTRONIC ALARM..................... 14
IGNITION SWITCH .......................... 15
SEATS ............................................ 16
HEAD RESTRAINTS ........................ 24
STEERING WHEEL ......................... 25
REAR VIEW MIRRORS .................... 25
HEATING AND VENTILATION.......... 28
DIFFUSERS..................................... 29
HEATING AND VENTILATION
CONTROLS .................................... 29
MANUAL CLIMATE CONTROL
SYSTEM ......................................... 32
AUTOMATIC CLIMATE CONTROL
SYSTEM ......................................... 35
ADDITIONAL HEATER ..................... 41
INDEPENDENT ADDITIONAL
HEATER .......................................... 41
EXTERNAL LIGHTS......................... 47
WINDOW CLEANING ...................... 51
CRUISE CONTROL ......................... 54
ROOF LIGHTS ................................ 57
CONTROLS .................................... 59
FUEL CUT-OFF SWITCH ................ 62INTERIOR FITTINGS ...................... 63
TACHOGRAPH ............................... 68
SPEED BLOCK ............................... 69
SELF-LEVELLING AIR
SUSPENSION ................................. 69
DOORS ........................................... 70
ELECTRIC WINDOWS .................... 76
BONNET ......................................... 77
ROOF RACK/SKI RACK .................. 79
HEADLIGHTS.................................. 79
ABS ................................................ 80
ESC (ELECTRONIC STABILITY
CONTROL) SYSTEM ....................... 82
TRACTION PLUS SYSTEM ............. 86
TPMS (TYRE PRESSURE
MONITORING SYSTEM) ................. 87
DRIVING ADVISOR ......................... 90
REAR CAMERA (PARKVIEW®
REAR BACK UP CAMERA) ............. 95
TRAFFIC SIGN RECOGNITION ....... 97
EOBD SYSTEM............................... 98
PARKING SENSORS....................... 99
START&STOP SYSTEM ..................101
ADDITIVE FOR DIESEL EMISSIONS
ADBLUE (UREA)..............................104
9

The tachograph is installed and sealed
by authorised personnel: do not try
and access the device or the supply
and recording leads in any way. It is the
responsibility of the owner of the vehicle
on which the tachograph is installed to
check the device regularly.
The check must be carried out at least
every two years and a test must be
carried out to ensure that it is working
properly. Ensure that the data label
is renewed after every check and that
the label contains the specified data.SPEED BLOCK
(for versions/markets, where provided)
The vehicle is equipped with a speed
limitation function that can be set at the
user's request to one of 4 predefined
values: 90, 100, 110, 130 km/h.
To activate/deactivate this function,
contact a Fiat Dealership.
Following the operation, a sticker will be
applied to the windscreen showing the
maximum speed setting.
IMPORTANT The speedometer could
indicate a higher maximum speed than
the effective one, set by the Dealership,
in accordance with the regulations in
force.
SELF-LEVELLING AIR
SUSPENSION
GENERAL INFORMATION
The system only acts on the rear
wheels.
The system maintains the rear ride
setting for the vehicle constant in any
loading condition, while ensuring a
greater driving comfort. In addition, the
system allows the height of the vehicle
to be adjusted with the vehicle
stationary, by selecting from 7 different
positions to facilitate access to the
rear compartment.
HEIGHT ADJUSTMENT
There are 7 pre-defined levels for the
free height from the ground: from “ride
-3” to “ride 0” till “ride +3”.
The multifunction display, located in the
middle of the instrument panel, can
show the ride position.
69

83) The system only detects the
preset traffic signs. If the
minimum visibility conditions and
distance from the sign are met
it can detect all traffic signs.
84) The system is a driving
assistance system but it does not
relieve the driver of the
responsibility of driving with due
attention and diligence in
compliance with the laws in force.
85) When the system is active, the
driver is responsible for
controlling the vehicle and
monitoring the system, and must
intervene as appropriate if
necessary.
IMPORTANT
10) If the sensor is blocked, the
system may not work.
11) In the case of low temperatures
or harsh weather conditions, the
system may not work.
12) Rain, snow, splashes and strong
light contrast may influence the
sensor.13) Do not repair the area of the
windscreen directly surrounding
the sensor.
14) If the vehicle is equipped with a
non-genuine suspension kit, the
system may not work correctly.
15) Always use genuine spare parts
when replacing the bulbs of the
headlights. Other bulbs may
reduce the system performance.
16) Clean the windscreen from
foreign matters such as bird
droppings, insects, snow or ice.
EOBD SYSTEM
The EOBD system (European On Board
Diagnosis) allows continuous diagnosis
of emission-related components on
the vehicle to be made.
It also alerts the driver, by turning on
the
warning light in the instrument
panel (together with relevant message
in the multifunction display, for
versions/markets where provided) when
these components are no longer in
peak condition (see “Warning lights and
messages” paragraph).
The aim of the system is to:
❒monitor system efficiency;
❒indicate an increase in emissions due
to vehicle malfunction;
❒indicate the need to replace
components which have
deteriorated.
The system also has a connector that
can be interfaced with appropriate
equipment, which makes it possible to
read the error codes stored in the
control unit together with a series of
specific parameters for engine
operation and diagnosis. This check
can also be carried out by traffic control
authorities.
99

OPERATION WITH
TRAILER
Parking sensor operation is
automatically deactivated when the
electric cable plug of the trailer is
inserted into the vehicle tow hook
socket.
The sensors are automatically
reactivated when the trailer's cable plug
is removed.
17)
86)
IMPORTANT If you wish to leave the
tow hook fitted without towing a trailer,
it is advisable to contact a Fiat
Dealership for the relevant system
update operations because the tow
hook could be detected as an obstacle
by the central sensors.
When using special washing equipment
such as high pressure jets or steam
cleaning, clean the sensors very quickly
keeping the jet more than 10 cm away.IMPORTANT
INFORMATION
❒Do not apply stickers to the sensors.
❒When parking, take the utmost
care over obstacles that may be
above or under the sensor.
❒Objects close to the vehicle, in
certain circumstances are not
detected and could therefore cause
damage to the vehicle or be
damaged.
The following conditions may influence
the performance of the parking
assistance system:
❒Reduced sensor sensitivity and a
reduction in the parking assistance
system performance could be due to
the presence on the surface of the
sensor of: ice, snow, mud, thick
paint.
❒The sensor may detect a non-
existent obstacle (echo noise) due to
mechanical noises, for example
when washing the vehicle, in case of
rain, strong wind, hail.
❒The signals sent by the sensors can
also be altered by the presence of
ultrasonic systems (e.g. pneumatic
brake systems or pneumatic drills)
near the vehicle.❒The performance of the parking
assistance system may also be
affected by the position of the
sensors. For example by a change in
the ride setting (caused by the wear
of the shock absorbers, suspension),
changing the tyres, overloading the
vehicle and carrying out specific
tuning operations that require the
vehicle to be lowered.
❒Detection of obstacles in the upper
part of the vehicle (particularly in the
case of vans or chassis cabs) may
not be guaranteed because the
system detects obstacles that could
strike the lower part of the vehicle.
IMPORTANT
17) The sensor must be clean of
mud, dirt, snow or ice in order for
the system to operate correctly.
Be careful not to scratch or
damage the sensors while
cleaning them. Avoid using dry,
rough or hard cloths. The sensors
must be washed using clean
water, with the addition of car
shampoo if necessary.
101

KNOWING THE INSTRUMENT PANEL
This section of the booklet gives you all
the information you need to
understand, interpret and use the
instrument panel correctly.CONTROL PANEL AND
INSTRUMENTS ...............................116
DISPLAY ........................................122
TRIP COMPUTER ...........................131
WARNING LIGHTS AND
MESSAGES ....................................134
- LOW BRAKE FLUID/HANDBRAKE
ENGAGED .......................................... 134
- EBD FAILURE .................................. 135
- AIRBAG FAILURE ............................. 135
- SEAT BELTS NOT FASTENED .......... 136
- ENGINE COOLANT TEMPERATURE
TOO HIGH .......................................... 137
- LOW BATTERY CHARGE ................. 137
- LOW ENGINE OIL PRESSURE ......... 138
-ENGINE OIL DETERIORATED ........... 138
-INCOMPLETE DOOR/LOAD
COMPARTMENT CLOSURE ............... 139
- POWER STEERING FAILURE ........... 139
-SELF-LEVELLING SUSPENSION
FAILURE ............................................. 139
- INJECTION/EOBD SYSTEM
FAILURE ............................................. 141
-UREA INJECTION SYSTEM FAILURE
............................................................ 142
- ABS FAILURE ................................... 142
-FUEL RESERVE ................................ 143
-GLOW PLUG PREHEATING / GLOW
PLUG PREHEATING FAILURE ............ 143
-INDICATION OF DIESEL EMISSIONS
ADDITIVE LOW LEVEL (UREA) ........... 144
-VEHICLE PROTECTION SYSTEM
FAILURE - FIAT CODE ........................ 144
- REAR FOG LIGHTS .......................... 144
- GENERAL FAILURE INDICATION ..... 145
-DPF (PARTICULATE FILTER)
CLEANING UNDERWAY ..................... 146
-WORN BRAKE PADS ........................ 147-DRIVING ADVISOR ........................... 147
- TPMS ............................................... 148
- DIPPED HEADLIGHTS ..................... 149
- FOLLOW ME HOME ........................ 149
- LEFT-HAND DIRECTION INDICATOR
............................................................ 149
- RIGHT-HAND DIRECTION
INDICATOR ........................................ 150
-FOG LIGHTS ..................................... 150
- CRUISE CONTROL .......................... 150
-SPEED LIMITER ................................ 150
- AUTOMATIC MAIN BEAM
HEADLIGHTS ..................................... 151
- MAIN BEAM HEADLIGHTS .............. 151
-"UP" FUNCTION ............................... 151
-EXTERIOR LIGHTS FAULT ................ 152
-BRAKE LIGHT FAILURE .................... 152
-MAIN BEAM AUTOMATISM FAULT ... 153
-POSSIBLE ICE ON ROAD ................. 153
-SPEED LIMIT EXCEEDED ................. 153
-SCHEDULED SERVICING ................. 153
-FUEL CUT-OFF DEVICE INERTIA
SWITCH TRIPPED .............................. 154
-PARKING SENSOR FAILURE ............ 154
-DRIVING ADVISOR SYSTEM
FAILURE ............................................. 154
-TRAFFIC SIGN RECOGNITION
FAILURE ............................................. 154
-LIMITED RANGE ............................... 154
-START&STOP SYSTEM
ACTIVATION/DEACTIVATION .............. 155
-START&STOP FAILURE .................... 155
-INDICATION OF DIESEL EMISSIONS
ADDITIVE LOW LEVEL (UREA) ........... 156
-WATER IN DIESEL FILTER (diesel
versions) ............................................. 156
115

Warning lights on
displayWhat it means What to do
redINCOMPLETE DOOR/LOAD COMPARTMENT CLOSURE
On certain versions the warning light switches on when one or more
doors or the load compartment are not completely shut.
On some versions, the display shows a dedicated message that indicates
left/right front door or rear/load compartment door opening.
A buzzer will sound when doors/tailgate are open and the vehicle is
moving.
Warning lights on
panelWhat it means What to do
redPOWER STEERING FAILURE
When the ignition key is turned to MAR-ON the
warning light on the dial turns on, but it should
turn off after a few seconds.
If the warning light stays on together with the
message shown on the display and a buzzer, the
power steering is ineffective and the effort on the
steering wheel increases significantly even though
the vehicle can be steered.Contact a Fiat Dealership.
redSELF-LEVELLING SUSPENSION FAILURE
(for versions/markets, where provided)
The warning light comes on when the ignition key
is turned to MAR-ON, but it should switch off
after a few seconds.
The warning light switches on when a fault is
present in the self-levelling suspension system.
139

34)
IMPORTANT Apply the handbrake only
when the vehicle is at a standstill or
with the vehicle in motion only in the
event of a failure in the hydraulic
system. If exceptional use is made of
the handbrake with the vehicle in
motion, moderate traction is advisable
in order not to cause locking of the
rear end with consequent swerving of
the vehicle.
WARNING
135) Never leave children
unattended in the vehicle. Always
remove the ignition key when
leaving the vehicle and take it out
with you.
IMPORTANT
34) If the vehicle is equipped with
self-levelling air suspension,
always check that there is
sufficient space above the roof
and around the vehicle when
parking. Indeed, the vehicle could
raise (or lower) automatically
depending on load or temperature
changes.
USING THE
GEARBOX
To engage the gears, press the clutch
pedal fully and put the gear lever into
the required position (the diagram
for gear engagement is shown on the
knob fig. 173).
To engage 6th gear (where provided),
operate the lever by pressing it towards
the right in order to avoid engaging
4th gear by mistake. The action is
similar for shifting from 6th gear to 5th
gear.
IMPORTANT Reverse may only be
engaged when the vehicle is at a
standstill. With the engine running, wait
for at least 2 seconds with the clutch
pedal fully pressed before engaging
reverse to prevent damage to the gears
and grating.
173F1A0163
186
STARTING AND DRIVING

E - extension for spanner
F - screwdriver grip
G - screwdriver bit
❒if the tool container is not provided,
for special trim versions, a bag
containing the above tools may be
provided;
❒for versions with alloy rims, remove
the press-fitted hub cap;
❒take the extension for spanner, the
bolt spanner and the rod for spanner
from the tool container;
❒with the tools assembled correctly,
loosen the fixing bolts for the wheel
to be changed by one turn;
❒turn the ring nut to partly extend the
jack;❒arrange the jack near the lift support
closest to the wheel to be replaced
at the points shown in fig. 181.
For short wheelbase versions with
retractable footboard, the jack must
be positioned at the lift point shown
in fig. 183 aligned (45°) so that it
does not interfere with the retractable
footboard;
❒warn all bystanders that the vehicle is
about to be lifted. They must stay
clear and not touch the vehicle until it
is back on the ground.❒for versions equipped with
self-levelling air suspension, before
raising the vehicle with the jack,
press buttons A and B fig. 184
simultaneously for at least 5 seconds.
The operating mode for raising the
vehicle is activated: the LEDs on the
buttons come on constantly. To
exit this mode, press buttons A and
B simultaneously for another 5
seconds; both LEDs on the buttons
will go out and full system operation
will be restored. This mode
deactivates automatically when the
speed of approx. 5 km/h is
exceeded.
152)
❒lift the vehicle.
182F1A0420
183F1A0169
184F1A0170
204
IN AN EMERGENCY

151) No tools other than the crank
provided should be used with
the spare wheel lifting device; it
should be operated by hand only.
152) On versions equipped with
self-levelling air suspension, never
introduce the head or hands in
the wheel arch: the vehicle could
raise or lower automatically
depending on possible load or
temperature changes.
153) The device should only be
operated by hand, without using
any type of tool other than the
crank provided, like pneumatic or
electrical screwers.
154) The moving components of the
jack (screw and joints) can also
cause injuries: do not touch them.
If you come into contact with
lubricating grease, clean yourself
thoroughly.155) At the end of the operation of
raising/locking the spare wheel,
after having checked the correct
positioning of the wheel under the
platform (yellow notch inside the
window on the device), the
spanner must be extracted, taking
care not to turn it in the wrong
direction (as in fig. 190) to
facilitate the extraction of the
spanner itself, to prevent the
attachment device from being
released and the wheel assembly
not being securely retained.
156) Each time the spare wheel is
moved, check that it is correctly
positioned in its housing under
the platform. If it is not correctly
positioned, this could adversely
affect safety.
157) The spare wheel lifting device
is equipped with a clutch safety
system for its own protection; this
could activated if an excessive
load is applied on the
maneuvering screw.FIX&GO
AUTOMATIC QUICK
TYRE REPAIR KIT
(for versions/markets, where provided)
The Fix & Go automatic quick tyre
repair kit is positioned at the front of the
vehicle passenger compartment and
includes fig. 195:
❒bottle A containing sealer and fitted
with:
– a transparent filler pipe B;
– a black pressure restoring pipe E;
– sticker C bearing the notice “max. 80
km/h”, to be placed in a position visible
to the driver (on the instrument panel)
after fixing the tyre;
195F1A0180
208
IN AN EMERGENCY