comfort FIAT DUCATO 2016 3.G Owners Manual

We really know your car because we invented, designed and built it: we really know every single detail.
At Fiat Service authorised workshopsyou can find technicians directly trained by us,
offering quality and professionalism for all service operations.
Fiat workshops are always close to you for the regular servicing operations, season checks
and practical recommendations by our experts.
With Original Parts distributed by MOPAR
®, you maintain the reliability, comfort
and performance features that you bought your new car for over time.
Always ask for Genuine Parts for the components used on our cars; we recommend them because
they come from our steady commitment in research and development of highly innovative technologies.
For all these reasons: rely on Genuine Parts, because they are the only ones designed
by FCA for your car.
SAFETY:
BRAKING SYSTEMENVIRONMENT: PARTICULATE FILTERS,
CLIMATE CONTROL MAINTENANCECOMFORT: SUSPENSION
AND WINDSCREEN WIPERS PERFORMANCE: SPARK PLUGS,
INJECTORS AND BATTERIESLINEACCESSORI
ROOF RACK BARS, WHEEL RIMS
WHY CHOOSING
GENUINE PARTS
This Owner Handbook is intended to show the vehicle's operating conditions.
For the enthusiast user who wants to have insights, curiosities and detailed information about the characteristics and functions
of the vehicle, Fiat gives the opportunity to consult a dedicated section which is available in electronic format.
ONLINE VEHICLE OWNER HANDBOOK
The following symbol  is reported within the text of the Owner Handbook, next to the subjects for which details are provided.
Go to the www.mopar.eu/owner
website and access your personal area.
The “Maintenance and care” page includes all the information about your vehicle and the link to access eLUM, where you will find
all the details of the Owner Handbook.
Alternatively, to access this information, go to the Internet website at http://aftersales.fiat.com/elum/
.
The eLUMwebsite is free and will allow you, among many other things, to easily consult the on-board documents
of all the other vehicles of the Group.
Have a nice reading and happy motoring!
COP DUCATO LUM GB.qxp 21/12/16 16:55 Pagina 2

KNOWING YOUR VEHICLE
In-depth knowledge of your new vehicle
starts here.
The booklet that you are reading simply
and directly explains how it is made
and how it works.
That’s why we advise you to read it
seated comfortably on board, so that
you can see what is described here for
yourself.SYMBOLS ...................................... 8
THE FIAT CODE SYSTEM ............... 8
THE KEYS....................................... 9
IGNITION SWITCH .......................... 10
ELECTRONIC ALARM..................... 11
DOORS ........................................... 12
SEATS ............................................ 16
STEERING WHEEL ......................... 21
REAR VIEW MIRRORS .................... 22
EXTERNAL LIGHTS......................... 24
HEADLIGHTS.................................. 27
ROOF LIGHTS ................................ 28
CONTROLS .................................... 29
WINDOW WASHING ....................... 32
HEATING AND VENTILATION.......... 34
HEATING AND VENTILATION
CONTROLS .................................... 35
MANUAL CLIMATE CONTROL
SYSTEM ......................................... 35
AUTOMATIC CLIMATE CONTROL
SYSTEM ......................................... 36
ADDITIONAL HEATER ..................... 37
INDEPENDENT ADDITIONAL
HEATER .......................................... 38
ELECTRIC WINDOWS .................... 41
BONNET ......................................... 42
HEAD RESTRAINTS ........................ 43
INTERIOR FITTINGS ...................... 44TACHOGRAPH ............................... 45
SELF-LEVELLING AIR
SUSPENSION ................................. 45
7

9)Before setting off after parking or before
moving the vehicle in any way, ensure
the footboard is fully stowed away.
Because the movement of the footboard is
controlled by that of the sliding side door,
incomplete stowing of the footboard or
non-closure of the rear doors is indicated
by the lighting of a warning light
on
the instrument panel.
10)This spring loaded system has
activation forces that were designed for
optimum comfort. Accidental knocks or a
strong gust of wind may release the
springs and let the doors close
spontaneously.
11)With the doors opened to 180 degrees,
no locking system is effective. Do not use
this opening with the vehicle parked on
a gradient or when it is windy.
12)It is forbidden to drive the vehicle with
the footboard open.
13)Do not use the retracted footboard for
getting up or down the load compartment.
14)Make sure that the footboard is suitably
locked by the provided retaining systems
before, after and during its use. An
incomplete opening or closing might cause
an improper movement of the footboard
with risks arising for the operator and
external users.
15)The footboard lightly projects from the
vehicle even if retracted; therefore, when
rear parking sensors are provided, their
operating range is lightly reduced.
WARNING
2)The footboard presence may reduce the
ramp approach angles; it is therefore
recommended, in case of a very steep
ramp, to be very careful in order not to
damage the footboard.
SEATS
16)
3)
Longitudinal adjustment
Lift lever A fig. 15 and push the seat
forwards or backwards: in the driving
position your arms should rest on
the steering wheel rim.
17)
Height adjustment
To raise the seat: while seated, move
the lever B fig. 15 (front part of the
seat) or the lever C fig. 15 (rear part of
the seat) upwards and lift your body
weight off the part of the seat that must
be raised.
15F1A0021
16
KNOWING YOUR VEHICLE

To lower the seat: whilst sitting, move
the lever B (front part of the seat) or
the lever C (rear part of the seat)
upwards and position your body weight
on the part of the seat to be lowered.
Backrest angle adjustment
Turn the knob D fig. 15.
18)
Lumbar adjustment
Operate the knob E fig. 16 to adjust.
SPRUNG SEAT
The seat is equipped with a mechanical
spring system and hydraulic shock
absorber to ensure maximum comfort
and safety. The system of springs
also effectively absorbs impact from
uneven road surfaces.See the description in the "Seats"
section for the lengthwise adjustments,
height adjustments, backrest
adjustment, lumbar adjustment and
armrest adjustment.
Ballast weight adjustment
Use the knob A fig. 17 to set the
desired adjustment according to your
body weight, in the range 40 kg to 130
kg.
19) 20) 21) 22) 23)
SEAT WITH REVOLVING
BASE
(for versions/markets, where provided)
It may be turned through 180° toward
the seat on the opposite side. Operate
the control A fig. 18 to turn the seat.
Before turning the seat, it must be
moved forward and only then adjusted
longitudinally fig. 19.CARGO SPACE
(For versions/markets, where provided)
Depending on the version, you can
request an additional load compartment
fig. 20 located behind the cab.
16F1A002217F1A0023
18F1A0025
12
19F1A0026
17

Activation
Turn the ring to the
position fig. 44:
this turns the side lights and the dipped
beam headlights on simultaneously
and automatically depending on the
exterior brightness.
Deactivation
The main beam headlights will go out
followed by the side lights after
approximately 10 seconds, when the
sensor is deactivated.
The sensor is not capable of detecting
the presence of fog. Therefore, in
these circumstances, the lights have to
be turned on manually.WARNING
30)The daytime running lights are an
alternative to the dipped beam headlights
for driving during the daytime in countries
where it is compulsory to have lights on
during the day, and they are also permitted
in those countries where this is not
obligatory. Daytime running lights cannot
replace dipped beam headlights when
driving at night or through tunnels. The use
of daytime running lights is governed by
the highway code of the country in which
you are driving. Comply with legal
requirements.
31)The system is based on recognition via
a camera. Particular environmental
conditions may affect the correct
recognition of traffic conditions. Therefore,
the driver is always responsible for the
correct use of the main beam headlights in
compliance with the laws in force. Rotate
the ring to the
position fig. 39to
disable the automatic function.
32)If the camera loses its position due to a
load variation, the system may not work
temporarily to allow the camera to perform
an auto-calibration.
HEADLIGHTS
LIGHT BEAM ALIGNMENT
The correct alignment of the headlights
is essential for the comfort and safety
of the driver and other road users.
To ensure the best visibility when
travelling with the headlights on, the
headlight alignment must be correct.
Contact a Fiat Dealership to have
the headlights checked and adjusted.
HEADLIGHT ALIGNMENT
CORRECTOR
This device works with the ignition key
in the MAR-ON position and the dipped
beam headlights on.
The vehicle tilts backwards when it is
laden, raising the beam.
The beams must therefore be realigned
in this case.
Headlight alignment adjustment
Press
oron the control panel fig.
45.
The instrument panel display shows the
position in relation to the adjustment
set.
IMPORTANT Check the alignment of
the light beams each time the weight of
the load transported changes.
44F1A0070
27

TACHOGRAPH
For tachograph operation and use,
consult the owner handbook supplied
by the device manufacturer. The
tachograph must be installed on the
vehicle when the vehicle weight (with or
without trailer) exceeds 3.5 tons.
IMPORTANT Anyone making changes
to the monitoring device or signal
transmission system that affects
recording by the monitoring instrument,
particularly if this is done for purposes
of fraud, may be in breach of criminal or
administrative state regulations.
IMPORTANT If a tachograph is fitted, if
the vehicle is parked for more than 5
days, it is advisable to disconnect
the negative battery terminal to
maintain its charge.
IMPORTANT INFORMATION
Do not use abrasive detergents or
solvents to clean the device. To clean
the outside of the device, use a damp
cloth or special products for the care of
synthetic materials.The tachograph is installed and sealed
by authorised personnel: do not try
and access the device or the supply
and recording leads in any way. It is the
responsibility of the owner of the vehicle
on which the tachograph is installed to
check the device regularly.
The check must be carried out at least
every two years and a test must be
carried out to ensure that it is working
properly. Ensure that the data label
is renewed after every check and that
the label contains the specified data.
SELF-LEVELLING AIR
SUSPENSION
GENERAL INFORMATION
The system only acts on the rear
wheels.
The system maintains the rear ride
setting for the vehicle constant in any
loading condition, while ensuring a
greater driving comfort.
HEIGHT ADJUSTMENT
There are 7 pre-defined levels for the
free height from the ground: from “ride
-3” to “ride 0” till “ride +3”.
Automatic adjustment
When moving, the system automatically
shows that the vehicle is in 'ride setting
0' and keeps it constant.
While adjusting, the LED located on the
button (A or B fig. 74) corresponding
to the direction of travel, flashes.
Manual adjustment
5)
With the vehicle stationary and the
engine on or off, the desired height level
can be set.
45

KNOWING THE INSTRUMENT PANEL
This section of the booklet gives you all
the information you need to
understand, interpret and use the
instrument panel correctly.EOBD SYSTEM............................... 49
CONTROL PANEL AND
ON-BOARD INSTRUMENTS ........... 50
DISPLAY ........................................ 52
TRIP COMPUTER ........................... 54
WARNING LIGHTS AND
MESSAGES .................................... 56
- LOW BRAKE FLUID/HANDBRAKE
APPLIED ............................................ 56
- EBD FAILURE .................................. 57
- AIR BAG FAILURE ............................ 57
- SEAT BELTS REMINDER .................. 57
- ENGINE COOLANT TEMPERATURE
TOO HIGH .......................................... 58
- LOW BATTERY CHARGE ................. 59
- LOW ENGINE OIL PRESSURE ......... 60
-ENGINE OIL DETERIORATED ........... 60
-INCOMPLETE DOOR/LOAD
COMPARTMENT CLOSURE ............... 61
-POWER STEERING FAILURE ............ 61
- SELF-LEVELLING SUSPENSION
FAILURE ............................................. 61
- EOBD/INJECTION SYSTEM
FAILURE ............................................. 63
-UREA INJECTION SYSTEM FAILURE
............................................................ 64
-ABS FAILURE .................................... 64
- FUEL RESERVE ............................... 64
-GLOW PLUG PREHEATING / GLOW
PLUG PREHEATING FAILURE ............ 65
-LOW DIESEL EMISSIONS ADDITIVE
(UREA) LEVEL WARNING ................... 65
-VEHICLE PROTECTION SYSTEM
FAILURE - FIAT CODE ........................ 66
-REAR FOG LIGHTS ........................... 66
- GENERAL FAILURE WARNING ........ 67-DPF (PARTICULATE FILTER)
CLEANING UNDERWAY ..................... 68
- BRAKE PAD WEAR .......................... 68
-DRIVING ADVISOR ........................... 69
- TPMS ............................................... 70
-DIPPED BEAM HEADLIGHTS ........... 71
-FOLLOW ME HOME ......................... 71
- LEFT DIRECTION INDICATOR .......... 71
- RIGHT DIRECTION INDICATOR ....... 71
- FOG LIGHTS .................................... 72
- CRUISE CONTROL .......................... 72
- SPEED LIMITER ............................... 72
- AUTOMATIC MAIN BEAM
HEADLIGHTS ..................................... 72
- MAIN BEAM HEADLIGHTS .............. 72
-"UP" FUNCTION ............................... 73
-EXTERIOR LIGHTS FAILURE ............. 74
-LOW ENGINE OIL PRESSURE
WARNING LIGHT FAILURE ................. 74
-BRAKE LIGHTS FAILURE .................. 74
-MAIN BEAM AUTOMATISM FAULT ... 74
-POSSIBLE ICE ON ROAD ................. 75
-SPEED LIMIT EXCEEDED ................. 75
-SCHEDULED SERVICING ................. 75
-FUEL CUT-OFF DEVICE INERTIA
SWITCH TRIPPED .............................. 76
-COMFORT-MATIC SYSTEM FAILURE
INDICATION ........................................ 76
-PARKING SENSOR FAILURE ............ 76
-DRIVING ADVISOR SYSTEM
FAILURE ............................................. 76
-TRAFFIC SIGN RECOGNITION
FAILURE ............................................. 76
-LIMITED RANGE ............................... 76
-START&STOP SYSTEM
ACTIVATION/DEACTIVATION .............. 77
-START&STOP FAILURE .................... 77
47

What it means What to do
“COMFORT-MATIC" GEARBOX FAILURE
The warning light comes on when the ignition key is
turned to MAR, but should go off after a few seconds.
The warning light in the panel comes on flashing
(together with a message in the reconfigurable
multifunction display and a buzzer) to indicate that the
gearbox is faulty.If the transmission is faulty, contact a Fiat Dealership
as soon as possible to have the system checked.
ENGINE COOLANT TEMPERATURE TOO HIGH
The warning light comes on when the ignition key is
turned to MAR, but should go off after a few seconds.
The warning light turns on when the engine is
overheated.
The display shows the dedicated message.In normal driving conditions: stop the car, switch off
the engine and check that the water level in the
reservoir is not below the MIN mark. In this case, wait
for the engine to cool down, then slowly and carefully
open the cap, top up with coolant and check that the
level is between the MIN and MAX marks on the
reservoir itself. Also check visually for any fluid leaks. If,
when restarting, the warning light switches on again,
contact a Fiat Dealership.
If the vehicle is used under demanding conditions (e.g.
in high-performance driving): slow down and, if the
warning light stays on, stop the vehicle. Wait for 2 or 3
minutes with the engine running and slightly
accelerated to further favour the coolant circulation.
Then stop the engine. Check that the coolant level is
correct as described above.
IMPORTANT Over demanding routes, it is advisable to
keep the engine on and slightly accelerated for a few
minutes before switching it off.
58
KNOWING THE INSTRUMENT PANEL

What it means What to do
green"UP" FUNCTION
(only with COMFORT-MATIC transmission, for
versions/markets, where provided)
The UP function can be activated only with automatic
logic enabled on the COMFORT-MATIC gearbox.
The UP function can be turned on by pressing the UP
button located amongst the controls in the dashboard.
After turning this function on, the
warning light on
the instrument panel turns on, together with a
confirmation message on the reconfigurable
multifunction display.
73

What it means What to do
COMFORT-MATIC SYSTEM FAILURE INDICATION
(For versions/markets, where provided)
The symbol turns on together with a dedicated
message to indicate a failure in the Comfort-matic
system.Contact a Fiat Dealership as soon as possible.
PARKING SENSOR FAILURE
(Versions with reconfigurable multifunction display)
The symbol switches on together with a dedicated
message to indicate a failure of the park sensors.
DRIVING ADVISOR SYSTEM FAILURE
(Versions with reconfigurable multifunction display)
The symbol on the display turns on together with the
two direction indicator lights
and, a buzzer and
a dedicated message.
TRAFFIC SIGN RECOGNITION FAILURE
The symbol switches on in the display together with a
dedicated message to indicate a failure of the Traffic
Sign Recognition.
LIMITED RANGE
The display shows a dedicated message to warn the
driver that the vehicle's range is less than 50 km.
ECOTURNING ON THE ECO FUNCTION
ECOis shown on the display with the "ECO" function
is turned on by pressing the corresponding button on
the dashboard. If the button is pressed again, the
wordECOturns off. On some versions, a dedicated
screen is displayed instead of the word "ECO".
76
KNOWING THE INSTRUMENT PANEL