refuelling FIAT DUCATO 2017 Owner handbook (in English)

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as soon
as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols
(safety of persons)(environmental protection)(vehicle integrity).

In both cases, the heating warning light,
the display lighting and the passenger
compartment heater fan go off and
burning stops.
The fluid circulation pump continues to
work for around two minutes to
dissipate as much heat as possible; the
heater can be turned back on during
this stage.
IMPORTANT The parking heater goes
off when battery voltage is low to allow
the vehicle to be started.
IMPORTANT Before turning on the
device, ensure that the fuel level is
above the reserve. Otherwise the
device could lock and require
the assistance of a Fiat Dealership.
Always turn off the heater when
refuelling and near service stations to
avoid the risk of explosion or fire
hazards.
Do not park the vehicle on
inflammable material such as paper,
grass or dry leaves: fire hazard!
The temperature near the heater
should not exceed 120°C (e.g. during
oven painting in a body shop). The
electronic control unit components may
be damaged at higher temperatures.
Whilst the heater is operating with
the engine switched off, it absorbs
energy from the battery; the engine
should therefore be left running for
a while to make sure that the battery is
properly recharged.
To check the coolant level, follow the
instructions in the "Vehicle
maintenance" chapter, "Engine coolant
system fluid" paragraph. The water in
the heating circuit must contain a
minimum percentage of 10% antifreeze.
For maintenance and repairs,
consult only a Fiat Dealership and use
only original parts.
MAINTENANCE
Have the additional heater checked
regularly at a Fiat Dealership (and
always at the start of every winter). This
will guarantee safe and economic
operation of the heater as well as a long
duration.
ADDITIONAL REAR
HEATING (Panorama and
Combinato)
(for versions/markets, where provided)
The Panorama and Combi versions
are equipped with a main heating
system plus an additional system
(available on request) with controls in
the roof panel trim above the second
row of seats fig. 64.For it to operate, it must be enabled
using the button F fig. 65 on the control
panel.
Turn the knob D to the maximum cold
position (knob at blue sector); air at
ambient temperature will come out of
the rear footwell vents (located under
the seats in the 2nd and 3rd row for
Panorama versions and the grille on the
left wheel arch side for Combi
versions);64F1A0062
MODEF
65F1A0305
40
KNOWING YOUR VEHICLE

What it means What to do
“COMFORT-MATIC"
GEARBOXFor versions equipped with the "Comfort-matic"
gearbox, the following messages can be displayed:
REDUCE GEAR CHANGES
MANUAL MODE UNAVAILABLE
AUTOMATIC MODE NOT AVAILABLE
CLUTCH OVERHEATING
PRESS BRAKE PEDAL -DELAYED START-UP
GEAR NOT AVAILABLE
MANOEUVRE NOT PERMITTED
PRESS THE BRAKE PEDAL AND REPEAT THE
OPERATION
PLACE GEAR LEVER IN N (neutral)If the message continues to be shown in the
multifunctional display, contact a Fiat Dealership.
NATURAL POWER SYSTEM FAILURE
(for Natural Power versions only)
The symbol on the display turns on together with a
dedicated message and the four methane levels turn
off.In this case, contact a Fiat Dealership as soon as
possible
WARNING
48)When the urea tank is empty and the vehicle is stopped it is no longer possible to restart it until the urea tank is topped up with at least 3
litres of Urea.
WARNING
11)The presence of water in the fuel supply circuit may cause severe damage to the injection system and irregular engine operation. If thesymbol appears (on some versions together with the dedicated message on the display), contact a Fiat Dealership as soon as possible to
have the system bled. If the warning appears immediately after refuelling, water may have entered the tank: turn the engine off immediately
and contact a Fiat Dealership.
79

STARTING AND DRIVING
Let’s get to the "heart" of the vehicle:
seeing how you can exploit all of its
potential to the full.
We’ll look at how to drive it safely in any
situation, so that it can be a welcome
companion, with our comfort and
our wallets in mind.STARTING THE ENGINE .................115
WHEN PARKED ..............................116
MANUAL TRANSMISSION ..............117
COMFORT-MATIC GEARBOX .........117
START&STOP SYSTEM ..................119
CRUISE CONTROL (CONSTANT
SPEED REGULATOR) .....................119
SPEED BLOCK ...............................121
PARKING SENSORS.......................122
REAR CAMERA (PARKVIEW®
REAR BACK UP CAMERA) .............123
TRAFFIC SIGN RECOGNITION .......124
REFUELLING THE VEHICLE ...........125
ADDITIVE FOR DIESEL EMISSIONS
ADBLUE (UREA)..............................130
VERSION WITH METHANE
SYSTEM (NATURAL POWER) .........131
LOADING ADVICE...........................133
SAVING FUEL .................................134
TOWING TRAILERS ........................135
PROLONGED VEHICLE
INACTIVITY .....................................141
114
STARTING AND DRIVING

STARTING THE
ENGINE
The vehicle is fitted with an electronic
engine lock device: if the engine fails to
start, see the paragraph “The Fiat
CODE system” in section “Know your
vehicle”.
Before starting the vehicle, adjust the
seat, the interior rear view mirrors,
the door mirrors and fasten the seat
belts correctly. Never press the
accelerator pedal for starting the
engine.
115)
14) 15)
PROCEDURE FOR
VERSIONS WITH MANUAL
TRANSMISSION
Proceed as follows:
engage the handbrake;
put the gear lever into neutral;
turn the ignition key to theMAR
position: the warning lights
and
on the instrument panel will turn on;
wait for the warning lightsand
to turn off, which will happen faster
the warmer the engine is;
fully depress the clutch pedal
without touching the accelerator;
turn the ignition key to the AVV
position as soon as the warning light
turns off. Waiting too long will waste
the heating work carried out by the
plugs.
Release the key as soon as the engine
starts.
PROCEDURE FOR
VERSIONS WITH
COMFORT MATIC
TRANSMISSION
The system allows the engine to be
started both with a gear engaged and
with the gearbox in neutral (N);
however, the brake pedal must be
pressed first with a gear engaged.
It is advisable to place the gear lever in
neutral (N) before starting the engine.
16)
PROCEDURE FOR
NATURAL POWER
VERSIONS
(For versions/markets, where provided)
The various engine cranking methods
are described below:
METHANE tank not on reserve –
petrol tank not empty:
the engine is always started in methane
mode;
METHANE tank empty – petrol tank
not empty:the engine is forced to start on petrol
and it will not switch to methane until
the methane tank has been filled. At the
same time, the reserve warning light
will turn on and the "REFUELLING
REQUIRED" message will be shown on
the instrument panel display;
METHANE tank not on reserve –
petrol tank empty:
the engine is always started in methane
mode.
17) 18) 19) 20) 21)
WARNING
115)It is dangerous to run the engine in
enclosed areas. The engine takes in
oxygen and releases carbon dioxide,
carbon monoxide and other toxic gases.
WARNING
14)It is advisable not to demand maximum
performance from your vehicle (e.g.
excessive acceleration, long distances at
high speeds, excessive intense braking,
etc.) during the initial period of use.
15)When the engine is switched off never
leave the key turned to MAR-ON to prevent
useless current absorption from draining
the battery.
115

START&STOP
SYSTEM
IN BRIEF
The Start&Stop device automatically
stops the engine each time the
vehicle is stationary and all the
conditions for automatic switch-off
have been met, and starts it again
when the driver wants to move off.
This improves the efficiency of the
vehicle by reducing fuel consumption,
the emission of harmful gases and
noise pollution.
OPERATING MODE
Stopping the engine
Versions with mechanical gearbox
With the vehicle stationary, the engine
stops with the gearbox in neutral and
the clutch pedal released.
Restarting the engine
Versions with mechanical gearbox
Depress the clutch pedal to restart
the engine.MANUAL ACTIVATION
AND DEACTIVATION OF
THE SYSTEM
To activate/deactivate the system
manually, press the
button on the
dashboard control panel.
24)
118) 119)
WARNING
24)If the vehicle is equipped with manual
climate control, if you want to favour
climate comfort, the Start&Stop system
can be deactivated for continuous climate
control system operation.
WARNING
118)The vehicle should always be
evacuated after the key has been removed
or turned to the STOP position. When
refuelling, make sure that the car is
switched off with the key in the STOP
position.
119)If the battery needs to be replaced,
always contact a Fiat Dealership. The
replacement battery should be of the same
type (L6 105Ah/850A) and should have
the same characteristics.
CRUISE CONTROL
(constant speed
regulator)
(for versions/markets, where provided)
IN BRIEF
This is an electronic driving aid that
allows you to drive at a speed of
above 30 km/h on long and straight
dry roads with few driving changes
(e.g. motorways) at a preset speed
without having to press the
accelerator pedal. It is therefore not
recommended to use this device
on extra-urban roads with traffic. Do
not use the device in town.
Turning the device on
Turn the ring A fig. 110 - fig. 111 to the
ON position or
(depending on the
version).
The Cruise Control cannot be engaged
in 1st or reverse gear. It is advisable
to engage it in 4th or higher gears.
When travelling downhill with the device
engaged, the vehicle speed may
slightly exceed the stored one.
119

WARNING
124)If the camera loses its position due to
a load variation, the system may not work
temporarily to allow the camera to perform
an auto-calibration.
125)The system only detects the preset
traffic signs. If the minimum visibility
conditions and distance from the sign are
met it can detect all traffic signs.
126)The system is a driving assistance
system but it does not relieve the driver of
the responsibility of driving with due
attention and diligence in compliance with
the laws in force.
127)When the system is active, the driver
is responsible for controlling the vehicle
and monitoring the system, and must
intervene as appropriate if necessary.
WARNING
27)In the event of errors the system may
not work.
28)At low temperatures and in particularly
adverse weather conditions, the system
may not work.
29)Rain, snow, splashes and strong light
contrast may influence the sensor.
30)Do not repair the area of the
windscreen directly surrounding the sensor.
31)If the vehicle is equipped with a
non-genuine suspension kit, the system
may not work correctly.
32)Always use genuine spare parts when
replacing the bulbs of the headlights. Other
bulbs may reduce the system
performance.
33)Clean the windscreen from foreign
matters such as bird droppings, insects,
snow or ice.
REFUELLING THE
VEHICLE
IN BRIEF
Stop the engine before refuelling.
PETROL ENGINES
Only use petrol with an octane number
(RON) no lower than 95 (EN228
specification).
DIESEL ENGINES
Refuel the vehicle exclusively with diesel
for motor vehicles in compliance with
European specification EN590.
OPERATION AT LOW
TEMPERATURES
When using or parking the vehicle for a
long time in the mountains or cold
areas, it is advisable to refuel using
locally available diesel fuel. In this case,
it is also advisable to keep the tank
over 50% full.
34)
100
115F1A0373
125

TANK CAPACITY
To ensure that you fill the tank
completely, top up twice after the first
click of the fuel supply gun. Further
top-ups could cause faults in the fuel
feeding system.
FUEL TANK CAP
To refuel, open the flap A fig. 116
located on the left side of the vehicle
and then unscrew the cap B fig. 116 by
turning it anticlockwise.
For versions / markets where provided,
insert the ignition key in the lock of
the cap. Turn the key counter-clockwise
and remove the cap by gripping the
key. Do not remove the key from the
cap during refuelling. While refuelling,
the cap can be hung on the flap A (fig.
116).The sealing may cause a slight pressure
increase in the tank. A little breathing
off, while slackening the cap is
absolutely normal.
In case of loss or damage to the fuel
tank cap, make sure that the
replacement cap is for the appropriate
vehicle.
Tighten the cap of the fuel tank filler
until you hear a "click". This sound
shows that the cap of the fuel tank filler
is properly tightened.
For versions / markets where provided,
turn the key clockwise until it stops. It
is not necessary to apply an additional
load on the key to complete the
tightening of the cap. Only in the case
where the cap has been tightened
properly, it will be possible to remove
the ignition key from the cap.
After each refuelling, make sure the fuel
filler cap is securely tightened.
IMPORTANT
When the gun distributor fuel "snaps" or
interrupts the supply, the tank is nearly full
and you can run two additional top-ups
after shooting automatic.
128) 129) 130)
Topping for additive Diesel
Emissions AdBlue (UREA)
When refuelling the additive for Diesel
Emissions AdBlue (UREA) with
dispensing gun:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 116 and
then unscrew and remove the cap C
fig. 116 from the UREA filler;
insert the dispensing gun for topping
up UREA in the filler neck;
immediately stop filling the tank
UREA if it shows one of the cases listed
below:
- if AdBlue is spilled out of the filler
neck, clean up well the area and
proceed to filling up again;
- if during filling the dispensing gun
clicks, it indicates that the UREA tank is
full. Do not proceed with the
replacement, to prevent spillage of
AdBlue (UREA).
When you have finished topping up,
refit the cap C fig. 116 on the UREA
filler by turning it clockwise until it is fully
tightened;
turn the key in the pawl starter in the
ON position (no need to start the
engine);116F1A5004
126
STARTING AND DRIVING

wait for the warning on the
instrument panel to switch off before
moving the vehicle, the warning light
may stay on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the warning
light will remain on for a longer period of
time, but there are no problems on the
engine functionality. If topping up is
done with the UREA tank empty, you
have to wait two minutes before
starting the vehicle.
When refuelling the additive for
Diesel Emissions AdBlue (UREA)
with bottle:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 116 and
then unscrew and remove the cap C
fig. 116 from the UREA filler;
screw the bottle of AdBlue (UREA)
into the filler until it is fully tightened (fig.
117, ref. 1);
press the bottom of the bottle
towards the filler to release the bottle's
safety valve and start topping up (fig.
117 ref. 2);
if the level of AdBlue in the bottle
does not drop while topping up, it
means that you have filled the reservoir,
so pull the bottle towards you to
re-close the bottle's safety valve and
unscrew the bottle from the filler (fig.
117, ref. 3);
after removing the bottle, refit the
cap C fig. 116 on the UREA filler by
turning it clockwise until it is fully
tightened;
turn the key in the pawl starter in the
ON position (no need to start the
engine);
wait for the warning on the
instrument panel to switch off before
moving the vehicle, the warning light
may stay on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the warning
light will remain on for a longer period of
time, but there are no problems on the
engine functionality;
if topping up is done with the UREA
tank empty, you have to wait two
minutes before starting the vehicle;
NoteThe driving conditions (altitude,
vehicle speed, load, etc.) determine the
quantity of UREA used by the vehicle.
In order to use the additive for Diesel
Emissions (UREA) correctly, see "Fluids
and lubricants" in the "Technical data".
131)
IMPORTANT
Exceeding the maximum filling level
of the tank UREA, it can cause damage
to the tank and spilling UREA. Please
avoid topping up after filling the tank.
117F1A5005
127

any container or part that comes in
contact with the UREA must be compatible
with it (plastic or stainless steel). Materials
such as copper, brass, aluminium, iron
or stainless steel is not as susceptible to
corrosion by UREA are to be avoided;
if UREA is spilled from a container,
completely clean the area.
METHANE ENGINES
(NATURAL POWER)
METHANE GAS FILLER
The methane filler is located near the
petrol filler. It is equipped with a
"non-return" valve: the non-return valve
is inserted in the filler itself and prevents
the methane from flowing back
towards the filler.
To access the filler, unscrew the cap A
fig. 118.
The profile of the filler is of the universal
type, compatible with Italian and NGV1
standards.
In some European countries adapters
are considered ILLEGAL (e.g. in
Germany).
For service stations with cubic metre
(m3) nozzles (pressure differential),
to measure the residual pressure in the
cylinder, the non-return valves must
be released by delivering a small
amount of methane.The other plates (provided with the
vehicle documentation) contain the date
for the first inspection of the cylinders.
35) 36)
Fuel - Vehicle
compatibility
identification - Graphic
symbol for informing
consumers in
accordance with
EN16942
The symbols shown below aid
recognising the correct fuel type to be
used on your vehicle. Before
proceeding with refuelling, check the
symbols inside the fuel filler flap (where
provided) and compare them with the
symbols shown on the fuel pump
(where provided).Symbols for petrol/methane bi-fuel
cars
E5: Unleaded petrol containing up to
2.7% (m/m) oxygen and with maximum
5.0% (V/V) ethanol compliant with
EN228
E10: Unleaded petrol containing up to
3.7% (m/m) oxygen and with maximum
10.0% (V/V) ethanol compliant with
EN228
CNG: Automotive methane and
bio-methane compliant withEN16723
Symbols for diesel powered cars
B7: Diesel containing up to 7% (V/V) of
FAME (Fatty Acid Methyl Esters)
compliant with theEN590specification
B10: Diesel containing up to 10%
(V/V) of FAME (Fatty Acid Methyl Esters)
compliant with theEN16734
specification
118F0N0436
129