brakes FIAT DUCATO 2018 Owner handbook (in English)

Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.

ASR (AntiSlip
Regulation) SYSTEM
It is an integral part of the ESC system.
It automatically operates in the event
of one or both drive wheels slipping,
loss of grip on wet roads (aquaplaning)
and acceleration on slippery, snowy
or icy roads, etc.
Depending on the slipping conditions,
two different control systems are
activated:
if the slipping involves both drive
wheels, the ASR intervenes reducing
the power transmitted by the engine;
if the slipping only involves one
of the drive wheels, it intervenes
automatically braking the wheel that is
slipping.
61)
Engagement/ disengagement of the
ASR system
The ASR is switched on automatically
each time the engine is started.
While driving, the ASR can be switched
off and subsequently switched on
again by pressing the ASR OFF button
(A fig. 101).
62)
On some versions, the intervention of
the system is indicated by a message
shown on the display.When the system is not active, the LED
on the button ASR OFF turns on and,
on some versions, a message appears
on the display.
If the ASR is disengaged during driving,
it is automatically reactivated when
the vehicle is next started.
When travelling on snowy roads with
snow chains, it may be helpful to turn
the ASR off: in fact, in these conditions,
the driving wheels skidding when
moving off gives you better traction.
HBA SYSTEM
(Hydraulic Brake Assist)
The HBA system is designed to
improve the vehicle’s braking capacity
during emergency braking. The system
detects an emergency braking by
monitoring the speed and strength with
which the brake pedal is pressed,
thereby applying the optimal brake
pressure.This can reduce the braking distance:
the HBA system therefore completes
the ABS.
Maximum assistance from the HBA
system is obtained pressing the brake
pedal very quickly. In addition, the
brake pedal must be pressed
continuously during braking, avoiding
intermittent presses, to benefit from the
system.
Do not reduce pressure on the brake
pedal until braking is no longer
necessary.
The HBA system is deactivated when
the brake pedal is released.
63) 64) 65)
ERM ELECTRONIC ROLLOVER
MITIGATION SYSTEM
(Electronic Rollover Mitigation)
The system monitors the tendency of
the wheels to rise from the ground if the
driver performs extreme manoeuvres
like quick steering to avoid an obstacle,
especially in poor road conditions.
If these conditions occur, the system
intervenes on the brakes and engine
power to reduce the possibility that the
wheels are raised from the ground.
It is not possible to avoid the tendency
to roll over if this is due to reasons
such as driving on high side gradients,
collision with objects or other vehicles.
101F1A0324
87

66)
HILL DESCENT CONTROL
(HDC) SYSTEM
It is an integral part of the ESC and is
aimed at keeping the vehicle at a
constant speed during a descent,
operating autonomously on the brakes
in various ways at the same time. In this
way the vehicle stability and completely
safe driving are guaranteed, above all
in poor grip conditions and/or steep
descents.
To activate the system, reach a speed
slower than 25 km/h and press the
corresponding button A fig. 102; the
LED on the button turns on and the
display shows a dedicated message.After reaching the desired speed,
release the accelerator and brake
pedals completely (the LED on the
button flashes). If you want to
increase/decrease the speed, press the
accelerator/brake pedals again.
IMPORTANT Do not use the device
with the gearbox in neutral position.
IMPORTANT It is important to engage a
gear suitable for the set speed, to
prevent the engine from stalling.
When this function is active the brake
lights turn on automatically.
While the HDC system is operating it is
also possible to take control of the
vehicle again by pressing the brake and
accelerator pedals.
If the function is not made available
when the button is pressed, this could
be due to brake overheating. In this
case, wait a few minutes before using
the function again.
IMPORTANT The system is available for
speeds below 25 km/h.IMPORTANT On exceeding 25 km/h,
the HDC system is disabled and
remains ready to operate again (the
LED on the button remains on) when
the vehicle returns below 25 km/h.
If the vehicle speed exceeds 50 km/h,
the HDC system turns off completely
(the LED on the button turns off) and
any autonomous action on the brakes
is disabled. To reactivate it, press the
dedicated button again when the speed
is again below 25 km/h.
12)
WARNING
58)The ESC system can’t overrule the
natural laws of physics, and can’t increase
the grip available according to the
condition of the road.
59)The ESC system cannot prevent
accidents, including those due to excessive
speed on corners, driving on low-grip
surfaces or aquaplaning.
60)The capability of the ESC system must
never be tested irresponsibly and
dangerously, in such a way as to
compromise personal safety and the safety
of others.
61)For the correct operation of the ESC
and ASR system it is vital that the tyres are
the same make and the same type on all
the wheels, in perfect condition and, above
all, the recommended type and size.
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88
SAFETY

62)The performance of the ESC and ASR
systems must not encourage the driver
to take unnecessary risks. Driving style
must always be suitable for road
conditions, visibility and traffic. The driver
is, in any case, responsible for safe driving.
63)The HBA system cannot increase
tyre grip on the road over the limits
imposed by laws of physics: always drive
carefully according to the conditions of the
road surface.
64)The HBA system cannot prevent
accidents, including those due to excessive
speed on bends, travelling on low-grip
surfaces or aquaplaning.
65)The HBA system is an aid for the driver,
who must always pay full attention while
driving. The responsibility always rests with
the driver. The features of the HBA system
must never be tested in imprudent or
dangerous ways, with the possibility of
putting the safety of the driver, occupants
or other road users at risk.
66)The performance of a vehicle with
ERM must never be tested in imprudent or
dangerous ways, with the possibility of
putting the safety of the driver or other
people at risk.
WARNING
12)Prolonged use of the system may
overheat the braking system. If the brakes
overheat, the HDC system, when active,
will be gradually deactivated after suitably
informing the driver (the LED on the button
turns off): it can be reactivated only when
the brakes have cooled sufficiently. The
distance you can travel depends on the
brake temperature and thus on the slope,
the load and the vehicle speed.
TRACTION PLUS
SYSTEM
(for versions/markets, where provided)
Traction Plus is a driving aid, useful
for setting off in poor grip conditions on
non-homogeneous road surfaces
(snow/asphalt, ice/asphalt, mud/
asphalt, etc.), which allows the drive
force to be distributed adequately
on the engine axle when one of the two
drive wheels slips.
Traction Plus acts by braking the wheel
with poor grip (or slipping more than
the others), thereby transferring the
drive force to that which has greater
grip on the ground.
This function can be activated manually
by pressing button A on the dashboard
fig. 103 and operates under 50 km/h.
When this speed is exceeded, it is
automatically deactivated (the LED on
the button is still on) and it is
reactivated again when the speed falls
below 30 km/h.
67) 68)
Traction Plus operation
The system is deactivated when
starting. To activate the Traction Plus
system, press button A fig. 103: the
LED on the button switches on.
89

The sensors are automatically
reactivated when the trailer's cable plug
is removed.
123)
26)
IMPORTANT If you wish to leave the
tow hook fitted without towing a trailer,
it is advisable to contact a Fiat
Dealership for the relevant system
update operations because the tow
hook could be detected as an obstacle
by the central sensors.
When using special washing equipment
such as high pressure jets or steam
cleaning, clean the sensors very quickly
keeping the jet more than 10 cm away.
IMPORTANT NOTES
Do not apply stickers to the sensors.
When parking, take the utmost
care over obstacles that may be above
or under the sensor.
Objects close to the vehicle, in
certain circumstances are not detected
and could therefore cause damage to
the vehicle or be damaged.
The following conditions may influence
the performance of the parking
assistance system:
Reduced sensor sensitivity and a
reduction in the parking assistance
system performance could be due to
the presence on the surface of the
sensor of: ice, snow, mud, thick paint.
The sensor may detect a non-
existent obstacle (echo noise) due to
mechanical noises, for example when
washing the vehicle, in case of rain,
strong wind, hail.
The warnings sent by the sensor
can also be altered by the presence of
ultrasonic systems (e.g. pneumatic
brakes of trucks or pneumatic drills)
near the car.
The performance of the parking
assistance system may also be affected
by the position of the sensors. For
example by a change in the ride setting
(caused by the wear of the shock
absorbers, suspension), changing the
tyres, overloading the vehicle and
carrying out specific tuning operations
that require the vehicle to be lowered.
Detection of obstacles in the upper
part of the vehicle (particularly in the
case of vans or chassis cabs) may not
be guaranteed because the system
detects obstacles that could strike the
lower part of the vehicle.
WARNING
123)The driver is always responsible for
parking and other dangerous manoeuvres.
While carrying out these manoeuvres,
always make sure that no people
(especially children) or animals are in the
area concerned. The parking sensors
are used to assist the driver, who must
never allow his attention to lapse during
potentially dangerous manoeuvres, even
those executed at low speeds.
WARNING
26)For correct operation of the system,
sensors must always be clean from mud,
dirt, snow or ice. Be careful not to scratch
or damage the sensors while cleaning
them. Avoid using dry, rough or hard
cloths. The sensors must be washed using
clean water, with the addition of vehicle
shampoo if necessary.
129

TOWING TRAILERS
IMPORTANT NOTES
The vehicle must be provided with a
type-approved tow hook and adequate
electrical system to tow caravans or
trailers. Installation should be carried
out by specialised personnel who
will issue the required papers for
travelling on roads.
Install any specific and/or additional
door mirrors as specified by the
Highway Code.
Remember that when towing a trailer,
steep hills are harder to climb, the
braking spaces increase and overtaking
takes longer depending on the overall
weight.
Engage a low gear when driving
downhill, rather than constantly using
the brake.
The weight of the trailer on the vehicle
tow hook will reduce the loading
capacity of the vehicle by the same
amount. Consider the weight of the
trailer fully laden, including accessories
and luggage, to make sure you do
not exceed the maximum towable
weight (shown on the vehicle
registration document).Do not exceed the speed limits specific
to each country you are driving in, in
the case of vehicles towing trailers.
In any case, the top speed must not
exceed 100 km/h.
You are advised to fit a suitable
stabiliser to the trailer drawbar.
In the vehicles equipped with parking
sensors, after fitting the tow hook
malfunctioning warnings may be
displayed, as some parts (tow bar, ball
tow hook) may be within the sensor
detection range. In this case the
detection range must be adjusted or
the parking assistance function must be
deactivated.
In vehicles equipped with "Comfort-
matic" transmission, make sure that the
gearbox is in neutral (N) (checking that
the vehicle moves when pushed) and
proceed in the same way as for towing
a normal vehicle with manual
transmission. If the gearbox cannot be
put in neutral, do not tow the vehicle
and contact a Fiat Dealership.
137) 138)
INSTALLING THE TOW
HOOK
The towing device should be fastened
to the body by specialised technicians
according to any additional and/or
integrative information supplied by the
Manufacturer of the device.
The towing device must meet current
regulations with reference to Directive
94/20/EC and subsequent
amendments.
For any version the towing device used
must match the towable weight of the
vehicle on which it is to be installed.
For the electric connection a standard
connector should be used which is
generally placed on a special bracket
normally fastened to the towing device,
and a special ECU for external trailer
light control must be installed on the
vehicle. For the electrical connection, 7
or 13 pin 12 V DC connections are to
be used (CUNA/UNI and ISO/DIN
Standards). Follow the instructions
provided by the vehicle manufacturer
and/or the tow hitch manufacturer.
Any electric brake (or electric winch,
etc.) should be supplied directly by the
battery through a cable with a section
of at least 2.5 mm
2.
IMPORTANT Electric brakes or other
devices must be used with engine
running.
141

WARNING
142)Never replace a fuse with another with a higher amp rating; DANGER OF FIRE. If a general protection fuse (MEGA-FUSE, MIDI-FUSE) is
activated, contact a Fiat Dealership.
143)Before replacing a fuse, make sure that the ignition key has been removed and that all the other services are switched off and/or
disengaged.
144)If the replaced fuse blows again, contact a Fiat Dealership.
145)Contact Fiat Dealership if a safety system (airbags, brakes), engine system (engine, gearbox) or steering system general protection fuse
blows.
WARNING
48)Never replace a faulty fuse with metal wires or anything else.
170
IN AN EMERGENCY

In the absence of the tool box the
vehicle front tow hook is housed in the
on-board documentation container,
together with the Owner Handbook.
To use it, proceed as follows:
Open the flap A and remove it as
shown fig. 203;
turn the lock knob B fig. 203
anticlockwise and remove it to allow the
compartment fig. 204 to be removed;
take the screwdriver provided from
the box and prise up at the point
shown to raise the cap C fig. 206;
take the tow ring D from the box and
screw onto the threaded pin fig. 206.
The rear ring B fig. 207 is located at the
point shown in the figure.
VERSIONS WITH COMFORT-MATIC
TRANSMISSION
Make sure that the gearbox is in neutral
(N) (checking that the vehicle moves
when pushed) and proceed in the same
way as for towing a normal vehicle
with a manual transmission.
If the gearbox cannot be put in neutral,
do not tow the vehicle and contact a
Fiat Dealership.
WARNING
176)Screw on the tow ring and check that
it stops at the end of travel position.
177)Before towing, switch off the steering
lock (see "Starting device" paragraph
under the "Dashboard and controls"
section).
178)The power brakes and power steering
will not operate while the vehicle is being
towed. More effort on the brake pedal and
steering wheel will therefore be required.
179)Do not use flexible cables when
towing and avoid jerky movements. During
towing operations, make sure that the
fastened joint does not damage adjoining
components.
180)When towing the vehicle, it is
necessary to obey specific road regulations
which relate both to the towing device as
well as to the behaviour to adopt on the
road.
181)Do not start the engine whilst the
vehicle is being towed.
182)Towing must be made exclusively on
roads/streets; the device must not be used
to recover the vehicle if it got off the road.
183)Towing must not be made for getting
past significant obstacles on the road
(e.g. heaps of snow or material on the road
surface).
205F1A0344
206F1A0223
207F1A0224
187

DEMANDING
VEHICLE USE
If the vehicle is mostly used in one of
the following conditions:
towing a trailer or caravan;
dusty roads;
short, repeated journeys (less than
7-8 km) at sub-zero outside
temperatures;
engine often idling or driving long
distances at low speeds or long periods
of inactivity;
the following checks must be carried
out more often than indicated in the
Scheduled Servicing Plan:
check front disc brake pad
conditions and wear;
check cleanliness of bonnet and
boot locks, cleanliness and lubrication
of linkage;
visually inspect conditions of:
engine, gearbox, transmission, pipes
and hoses (exhaust - fuel system -
brakes) and rubber elements (boots -
sleeves - bushes - etc.);
check battery charge and battery
fluid level (electrolyte);
visually inspect condition of the
accessory drive belts;
check and, if necessary, change
engine oil and replace oil filter;
Restore additive level for AdBlue
Diesel emissions (UREA) (for versions /
markets where applicable), at the
ignition of the lamp or the message on
the instrument panel;
check and, if necessary, replace
pollen filter.
191

SERVICE SCHEDULE
The checks listed in the Service Schedule, after reaching 144,000 km/6 years (130 - 150 - 180 Multijet 2 versions) 192,000
km/8 years (115 Multijet 2 versions), must be cyclically repeated starting from the first interval, thus following the same intervals
as before.
The checks listed in the Service Schedule, after reaching 90,000 mi/6 years (130 - 150 - 180 Multijet 2 versions) 120,000 mi/8
years (115 Multijet 2 versions), must be cyclically repeated starting from the first interval, thus following the same intervals as
before.
Thousands of miles 30 60 90 120 150
Thousands of kilometres 48 96 144 192 240
Years 2 4 6 8 10
Check battery charge status and possibly recharge●●●●●
Check tyre condition/wear and adjust pressure, if necessary; check the
expiry date of the “Fix & Go Automatic” repair kit (for versions/markets,
where provided)●●●●●
Check operation of lighting system (headlights, direction indicators, hazard
warning lights, boot, passenger compartment, glove compartment,
instrument panel warning lights, etc.)●●●●●
Check operation of the windscreen wiper/washer system and adjust jets, if
necessary●●●●●
Check windscreen/rearscreen wiper blade position/wear (for markets/
versions, where provided)●●●●●
Check cleanliness of bonnet and luggage compartment locks, cleanliness
and lubrication of linkage●●●●●
Visually inspect conditions of: exterior bodywork, underbody protection,
pipes and hoses (exhaust, fuel system, brakes), rubber elements (gaiters,
sleeves, bushes, etc.)●●●●●
192
SERVICING AND CARE