maintenance FIAT DUCATO 2018 Owner handbook (in English)

This Owner Handbook is intended to show the vehicle's operating conditions.
For the enthusiast user who wants to have insights, curiosities and detailed information about the characteristics and functions
of the vehicle, Fiat Professional gives the opportunity to consult a dedicated section which is available in electronic format.
ONLINE VEHICLE OWNER HANDBOOK
The following symbol  is reported within the text of the Owner Handbook, next to the subjects for which details are provided.
Go to the www.mopar.eu/owner
website and access your personal area.
The “Maintenance and care” page includes all the information about your vehicle and the link to access eLUM, where you will find
all the details of the Owner Handbook.
Alternatively, to access this information, go to the Internet website at http://aftersales.fiat.com/elum/
.
The eLUMwebsite is free and will allow you, among many other things, to easily consult the on-board documents
of all the other vehicles of the Group.
Have a nice reading and happy motoring!

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as soon
as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols(safety of persons)(environmental protection)(vehicle integrity).

manualpressing the “immediate
heating” button on the timer again
(flame button 6).
The heating warning light and the
display light are switched off. The fluid
circulation pump keeps working for
approximately two minutes: the heater
can be switched back on again during
this time.
IMPORTANT The parking heater goes
off when battery voltage is low to allow
the vehicle to be started.
IMPORTANT Before turning on the
device, ensure that the fuel level is
above the reserve. Otherwise the
device could lock and require
the assistance of a Fiat Dealership.
Always turn off the heater when
refuelling and near service stations to
avoid the risk of explosion or fire
hazards.
Do not park the vehicle on
inflammable material such as paper,
grass or dry leaves: fire hazard!
The temperature near the heater
should not exceed 120°C (e.g. during
oven painting in a body shop). The
electronic control unit components may
be damaged at higher temperatures.
Whilst the heater is operating with
the engine switched off, it absorbs
energy from the battery; the engine
should therefore be left running for
a while to make sure that the battery is
properly recharged.
To check the coolant level, follow the
instructions in the "Vehicle
maintenance" chapter, "Engine coolant
system fluid" paragraph. The water in
the heating circuit must contain a
minimum percentage of 10% antifreeze.
For maintenance and repairs,
consult only a Fiat Dealership and use
only original parts.
MAINTENANCE
Have the additional heater checked
regularly at a Fiat Dealership (and
always at the start of every winter). This
will guarantee safe and economic
operation of the heater as well as a long
duration.
ADDITIONAL REAR
HEATING (Panorama and
Combinato)
(for versions/markets, where provided)
The Panorama and Combi versions
are equipped with a main heating
system plus an additional system
(available on request) with controls in
the roof panel trim above the second
row of seats fig. 77.For it to operate, it must be enabled
using the button F fig. 78 on the control
panel.
Turn the knob D to the maximum cold
position (knob at blue sector); air at
ambient temperature will come out of
the rear footwell vents (located under
the seats in the 2nd and 3rd row for
Panorama versions and the grille on the
left wheel arch side for Combi
versions);77F1A0062
MODEF
78F1A0305
43

ENGINE OIL LEVEL
GAUGE
(for versions/markets, where provided)
The gauge provides a graphic indication
of the level of oil in the engine.
When the ignition key is turned to the
MAR position, the display fig. 98 -
fig. 99 shows the oil level by turning
on/off five symbols.
The gradual switching off of the
symbols indicates a decreasing oil level.Four or five symbols light up to indicate
a sufficient level of oil in the sump. If
the fifth symbol is not lit, this does not
indicate a fault or that insufficient oil
is present in the sump.
If the oil level is lower than the minimum
required value, the display shows a
dedicated message indicating minimum
engine oil level and the need for a
top-up.
IMPORTANT To find out the correct oil
quantity, always check using the
dipstick (see paragraph “Checking
levels” in the section “Maintenance and
care”).
After a few seconds, the symbol display
indicating the amount of engine oil
disappears and:
When the next scheduled servicing
intervention is approaching, the time
to the next service is displayed and the
õ symbol lights up on the display.
When the service date is reached, the
display shows a dedicated message;
Later on, if the time for changing the
engine oil is getting close, the distance
until the next oil change will appear
on the display. When the service interval
has expired a dedicated warning will
be shown on the display.CONTROL BUTTONS
To scroll up through the
screen and the related options
or to increase the displayed
value.
MODEPress briefly to access the menu
and/or go to next screen or to
confirm the required menu
option. Hold down to go back to
the standard screen.
To scroll down through the
screen and the related options
or to decrease the displayed
value.
98 - Versions with multifunction displayF1A0354
Liv.olio
MAX MIN
99 - Versions with reconfigurable multifunction
displayF1A0355
MODE
100F1A0304
57

The TPMS continues to advise the
driver of the low tyre pressure condition
until this is corrected; the warning
continues until the pressure
corresponds or exceeds the pressure
prescribed for the cold tyres. When the
low tyre pressure check warning light
turns on continuously, the inflation
pressure must be adjusted until it
reaches the pressure prescribed for
cold tyres. After the automatic update
of the system, the tyre pressure control
warning light switches off. You may
need to drive the vehicle for about 20
minutes at a speed higher than 20
km/h to allow the TPMS to receive this
information.
NOTE
The TPMS does not replace the
normal tyre maintenance service and
does not indicate any fault in a tyre.
Therefore, the TPMS should not be
used as pressure switch while adjusting
the tyre inflation pressure.
Driving with insufficient tyre pressure
causes their overheating and can
result in tyre failure. The low inflation
pressure reduces fuel efficiency and
tyre tread life and may also affect
handling and braking performance of
the vehicle.
The TPMS does not replace the
correct tyre maintenance. It is up to the
driver to maintain the correct tyre
pressure level measuring it with
a suitable pressure switch. This is
necessary even if the decrease in the
inflation pressure value does not cause
the tyre pressure control warning light
to switch on.
The TPMS warns the driver of any
condition of insufficient tyre pressure. If
this drops below the insufficient
pressure limit for any reason including
low temperature and normal pressure
loss of the tyre.
The seasonal temperature changes
affect tyre pressure.
The TPMS uses wireless devices with
electronic sensors mounted on the
wheel rims to constantly monitor the
value of tyre pressure. The sensors
mounted on each wheel as part of the
valve stem transmit various information
of the tyres to the receiver module, in
order to calculate the pressure.
IMPORTANT Monitoring and
maintaining the correct pressure in all
four tyres are particularly important.Tyre pressure monitoring system
low pressure warnings
The system warns the driver if one or
more tyres are flat by turning on the
warning light on the instrument
panel (together with a warning message
and an acoustic signal).
In this case, stop the vehicle as soon as
possible, check the inflation pressure
of each tyre and inflate to the cold tyre
pressure value prescribed for the
vehicle. The system will automatically
update and after receiving the tyre
pressure update the tyre pressure
control warning light switches off. You
may need to drive the vehicle for about
20 minutes at a speed higher than 20
km/h to allow the system to receive this
information.
TPMS operation faults
The system fault is indicated by the
corresponding warning light
, which
first flashes for 75 seconds and then
stays on continuously. This can occur in
any of the following situations:
interference caused by electronic
devices or radio frequency emissions
similar to those of the TPMS sensors.
Application of tinted films which
interfere with the signals of the radio
waves.
91

Presence of snow or ice on the
wheels or the wheel arches.
Use of snow chains.
Use of wheels/tyres not equipped
with TPMS sensors.
The space-saver wheel is not
equipped with the tyre pressure control
sensor. Therefore, the tyre pressure is
not controlled by the system.
If the space-saver wheel replaces a
tyre with a pressure lower than the
insufficient pressure limit, an acoustic
signal will be emitted and the
warning light will turn on at the next
start-up.
When the original tyre is repaired or
replaced and it is mounted back on
the vehicle to replace the space-saver
wheel, the TPMS will update
automatically and the warning light will
switch off, provided that the pressure of
none of the four tyres is below the
insufficient pressure limit. You may need
to drive the vehicle for about 20
minutes at a speed higher than 20
km/h to allow the TPMS to receive this
information.
WARNING
69)The TPMS is optimised for the original
tyres and wheels provided. TPMS
pressures and alerts have been defined
according to the size of the tyres mounted
on the vehicle. Using equipment with
different size, type or kind may cause
irregular system operation or sensor
damage. Non-original spare wheels can
damage the sensor. Do not use tyre
sealant or balancing weights if the vehicle
is equipped with TPMS as these may
damage the sensors.
70)If the system signals a pressure
decrease on a specific tyre, it is
recommended to check the pressure on all
four tyres.
71)The TPMS does not relieve the driver
from the obligation to check the tyre
pressure every month; it is not even to be
considered a replacing system for
maintenance or a safety system.
72)Tyre pressure must be checked with
tyres cold. Should it become necessary for
whatever reason to check pressure with
warm tyres, do not reduce pressure even
though it is higher than the prescribed
value, but repeat the check when tyres are
cold.
73)The TPMS cannot indicate sudden tyre
pressure drops (for example when a tyre
bursts). In this case, stop the vehicle,
braking with caution and avoiding abrupt
steering.74)The system only warns that the tyre
pressure is low: it is not able to inflate
them.
75)Insufficient tyre inflation increases fuel
consumption, reduces the tread duration
and may affect your ability to drive the
vehicle safely.
76)Always refit the valve stem cap after
inspecting or adjusting tyre pressure. This
prevents dampness or dirt from entering
the valve stem and thus the pressure
control sensor from being damaged.
77)The tyre repair kit (Fix&Go) provided
with the vehicle (for versions/markets,
where provided) is compatible with the
TPMS sensors; using sealants not
equivalent with that in the original kit may
adversely affect its operation. If sealants
not equivalent with the original ones are
used, it is recommended to have the
TPMS sensor operation checked by a
qualified repair centre.
92
SAFETY

WARNING
81)Never press button C fig. 105when
travelling.
82)The height of the seat belts must be
adjusted with the vehicle stationary.
83)After adjustment, always check that the
cursor to which the ring is fastened is
locked in one of the preset positions.
Release the grip and push downwards to
enable the locking device to click if the grip
has not been released in one of the
possible positions.
SBR SYSTEM
IN BRIEF
The vehicle is provided with a system
called SBR (SeatBelt Reminder),
composed of a buzzer which, along
with the flashing
warning light
on the instrument panel, warns the
driver that their seat belt or (for
versions/markets, where provided)
the passenger's seat belt is not
correctly fastened.
For permanent deactivation, contact a
Fiat Dealership.
With multifunction display, the SBR
system can also be reactivated through
the set-up menu.
PRE-TENSIONERS
To increase the protective efficiency of
the front seat belts, the vehicle is fitted
with pretensioners. These devices, in
the event of a head-on crash or side
impact, rewind the seat belts a few
centimetres. In this way, they ensure
that the belts fit tightly to the wearer
before the restraining action begins.
It is evident that the pretensioners have
been activated when the belt withdraws
toward the retractor.
A slight discharge of smoke may be
produced during the activation of the
pretensioner which is not harmful and
does not involve any fire hazard.
The pretensioner does not require any
maintenance or lubrication. Any
changes to its original conditions will
invalidate its efficiency. If, due to
unusual natural events (floods, sea
storms, etc.), the device has been
affected by water or mud, contact a
Fiat Dealership to have it replaced.
84)
13)
IMPORTANT To obtain the highest
degree of protection from the action of
the pretensioner, wear the seat belt
tight to the chest and pelvis.
107F1A0147
98
SAFETY

SEAT BELTS
MAINTENANCE
For keeping the seat belts in efficient
conditions, carefully observe the
following warnings:
always use the seat belt well
stretched and never twisted; make sure
that it is free to run without
obstructions;
check seat belt operation as follows:
attach the seat belt and pull it hard;
replace the belt after an accident of
a certain severity even if it does not
appear to be damaged. Always replace
the belt if the pretensioners were
deployed;
prevent the retractors from getting
wet: their correct operation is only
guaranteed if water does not get inside;
replace the seat belt when it shows
wear or cuts.
WARNING
84)The pretensioner may be used only
once. After it is triggered, have it replaced
at a Fiat Dealership.
85)For maximum safety, keep the backrest
upright, lean back into it and make sure
the seat belt fits closely across your chest
and pelvis. Always fasten the seat belts
on both the front and the rear seats!
Travelling without wearing seat belts will
increase the risk of serious injury and even
death in the event of an accident.
86)Removing or tampering with seat belt
and pretensioner components is strictly
prohibited. Any intervention on these
components must be performed by
qualified and authorised technicians.
Always go to a Fiat Dealership.
87)If the belt has been sharply pulled, for
example as the result of an accident,
the seat belt, together with the anchoring
devices, the anchoring device fixing screws
and the pretensioner must be completely
replaced. Even if the belt does not present
any exterior signs of wear or damage, it
may have lost its restraining properties.
WARNING
13)Operations which lead to impacts,
vibrations or localised heating (over 100°C
for a maximum of six hours) in the area
around the pretensioners may damage or
deploy them. Contact a Fiat Dealership
should intervention be necessary on these
components.
100
SAFETY

SAVING FUEL
GENERAL INFORMATION
The general factors that affect fuel
consumption are listed below.
Vehicle maintenance
Tyres
Unnecessary loads
Roof rack/ski rack
Electric devices
Climate control system
Devices for aerodynamic control
DRIVING STYLE
The main driving styles that affect fuel
consumption are listed below.
Starting
Do not warm up the engine at low or
high revs when the vehicle is stationary;
this causes the engine to warm up
more slowly, thereby increasing fuel
consumption and emissions.
Unnecessary actions
Avoid accelerating when stopped at
traffic lights or before switching off the
engine.Gear selection
In the same way improper use of a high
gear increases consumption, emissions
and engine wear.
Max. speed
Fuel consumption increases
considerably with speed.
Acceleration
Accelerating violently will greatly affect
consumption and emissions:
acceleration should be gradual.
CONDITIONS OF USE
The main usage conditions that
negatively affect fuel consumption are
listed below.
Cold starting
Short journeys and frequent cold starts
do not allow the engine to reach
optimum operating temperature.
Traffic and road conditions
Heavy traffic causes high fuel
consumption. Winding mountain roads
and rough road surfaces also adversely
affect consumption.Stops in traffic
During prolonged hold-ups (e.g. level
crossings) the engine should be
switched off.
132
STARTING AND DRIVING

Fuel storage - Diesel Fuel
133)
In case of the storage of massive
amounts of fuel, good maintenance is
essential. The fuel contaminated with
water favours the proliferation of
"microbes". These microbes create a
"slime" that can clog the filter system
and fuel pipes. Remove water from the
supply tank and regularly replace the
filter pipe.
NOTE When a diesel engine runs out of
fuel, air is blown through the fuel
system.
AdBlue storage (UREA)
AdBlue (UREA) is considered a very
stable product with a long shelf life. If is
stored at temperatures between -12
°C and 32 °C, it can be stored at least
for a year.
Since UREA can freeze at temperatures
at or below -11 °C, the system was
designed to operate also in these cold
environments, thanks to an automatic
heating system which operates when
the engine is started.NOTE When you need to keep the
AdBlue (UREA), it is important to know
that:any container or part that comes in
contact with the UREA must be compatible
with it (plastic or stainless steel). Materials
such as copper, brass, aluminium, iron
or stainless steel is not as susceptible to
corrosion by UREA are to be avoided;
if UREA is spilled from a container,
completely clean the area.
METHANE ENGINES
(NATURAL POWER)
METHANE GAS FILLER
The methane filler is located near the
petrol filler.
To access the filler, unscrew the cap A
fig. 139.The profile of the filler is of the universal
type, compatible with Italian and NGV1
standards.
In some European countries adapters
are considered ILLEGAL (e.g. in
Germany).
For service stations with cubic metre
(m3) nozzles (pressure differential),
to measure the residual pressure in the
cylinder, the non-return valves must
be released by delivering a small
amount of methane.
The other plates (provided with the
vehicle documentation) contain the date
for the first inspection of the cylinders.
36) 37)
Fuel - Vehicle
compatibility
identification - Graphic
symbol for informing
consumers in
accordance with
EN16942
The symbols shown below aid
recognising the correct fuel type to be
used on your vehicle. Before
proceeding with refuelling, check the
symbols inside the fuel filler flap (where
provided) and compare them with the
symbols shown on the fuel pump
(where provided).
139F0N0436
136
STARTING AND DRIVING