refuelling FIAT DUCATO 2018 Owner handbook (in English)

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as soon
as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols(safety of persons)(environmental protection)(vehicle integrity).

manualpressing the “immediate
heating” button on the timer again
(flame button 6).
The heating warning light and the
display light are switched off. The fluid
circulation pump keeps working for
approximately two minutes: the heater
can be switched back on again during
this time.
IMPORTANT The parking heater goes
off when battery voltage is low to allow
the vehicle to be started.
IMPORTANT Before turning on the
device, ensure that the fuel level is
above the reserve. Otherwise the
device could lock and require
the assistance of a Fiat Dealership.
Always turn off the heater when
refuelling and near service stations to
avoid the risk of explosion or fire
hazards.
Do not park the vehicle on
inflammable material such as paper,
grass or dry leaves: fire hazard!
The temperature near the heater
should not exceed 120°C (e.g. during
oven painting in a body shop). The
electronic control unit components may
be damaged at higher temperatures.
Whilst the heater is operating with
the engine switched off, it absorbs
energy from the battery; the engine
should therefore be left running for
a while to make sure that the battery is
properly recharged.
To check the coolant level, follow the
instructions in the "Vehicle
maintenance" chapter, "Engine coolant
system fluid" paragraph. The water in
the heating circuit must contain a
minimum percentage of 10% antifreeze.
For maintenance and repairs,
consult only a Fiat Dealership and use
only original parts.
MAINTENANCE
Have the additional heater checked
regularly at a Fiat Dealership (and
always at the start of every winter). This
will guarantee safe and economic
operation of the heater as well as a long
duration.
ADDITIONAL REAR
HEATING (Panorama and
Combinato)
(for versions/markets, where provided)
The Panorama and Combi versions
are equipped with a main heating
system plus an additional system
(available on request) with controls in
the roof panel trim above the second
row of seats fig. 77.For it to operate, it must be enabled
using the button F fig. 78 on the control
panel.
Turn the knob D to the maximum cold
position (knob at blue sector); air at
ambient temperature will come out of
the rear footwell vents (located under
the seats in the 2nd and 3rd row for
Panorama versions and the grille on the
left wheel arch side for Combi
versions);77F1A0062
MODEF
78F1A0305
43

What it means What to do
“COMFORT-MATIC"
GEARBOXFor versions equipped with the "Comfort-matic"
gearbox, the following messages can be displayed:
REDUCE GEAR CHANGES
MANUAL MODE UNAVAILABLE
AUTOMATIC MODE NOT AVAILABLE
CLUTCH OVERHEATING
PRESS BRAKE PEDAL -DELAYED START-UP
GEAR NOT AVAILABLE
MANOEUVRE NOT PERMITTED
PRESS THE BRAKE PEDAL AND REPEAT THE
OPERATION
PLACE GEAR LEVER IN N (neutral)If the message continues to be shown in the
multifunctional display, contact a Fiat Dealership.
NATURAL POWER SYSTEM FAILURE
(for Natural Power versions only)
The symbol on the display turns on together with a
dedicated message and the four methane levels turn
off.In this case, contact a Fiat Dealership as soon as
possible
WARNING
49)When the urea tank is empty and the vehicle is stopped it is no longer possible to restart it until the urea tank is topped up with at least 3
litres of Urea.
WARNING
11)The presence of water in the fuel supply circuit may cause severe damage to the injection system and irregular engine operation. If thesymbol appears (on some versions together with the dedicated message on the display), contact a Fiat Dealership as soon as possible to
have the system bled. If the above indication occurs immediately after refuelling, water may have entered the tank: turn the engine off
immediately and contact a Fiat Dealership.
83

STARTING AND DRIVING
Let’s get to the "heart" of the vehicle:
seeing how you can exploit all of its
potential to the full.
We’ll look at how to drive it safely in any
situation, so that it can be a welcome
companion, with our comfort and
our wallets in mind.STARTING THE ENGINE .................119
PARKING THE VEHICLE .................121
MANUAL TRANSMISSION ..............122
COMFORT-MATIC GEARBOX .........123
START&STOP SYSTEM ..................125
CRUISE CONTROL (CONSTANT
SPEED REGULATOR) .....................126
SPEED BLOCK ...............................128
PARKING SENSORS.......................128
REAR CAMERA (PARKVIEW®
REAR BACK UP CAMERA) .............130
TRAFFIC SIGN RECOGNITION .......131
SAVING FUEL .................................132
REFUELLING THE VEHICLE ...........133
ADDITIVE FOR DIESEL EMISSIONS
ADBLUE (UREA)..............................138
VERSION WITH METHANE
SYSTEM (NATURAL POWER) .........138
LOADING ADVICE...........................140
TOWING TRAILERS ........................141
PROLONGED VEHICLE
INACTIVITY .....................................147
118
STARTING AND DRIVING

PROCEDURE FOR
NATURAL POWER
VERSIONS
(For versions/markets, where provided)
The various engine cranking methods
are described below:
METHANE tank not on reserve –
petrol tank not empty:
the engine is always started in methane
mode;
METHANE tank empty – petrol tank
not empty:
the engine is forced to start on petrol
and it will not switch to methane until
the methane tank has been filled. At the
same time, the reserve warning light
will turn on and the "REFUELLING
REQUIRED" message will be shown on
the instrument panel display;
METHANE tank not on reserve –
petrol tank empty:
the engine is always started in methane
mode.
17) 18) 19) 20) 21)
WARNING
116)It is dangerous to run the engine in
enclosed areas. The engine consumes
oxygen and engine exhaust contains
carbon dioxide, carbon monoxide and
other toxic gasses.
WARNING
14)It is advisable not to demand maximum
performance from your vehicle (e.g.
excessive acceleration, long distances at
high speeds, excessive intense braking,
etc.) during the initial period of use.
15)When the engine is switched off never
leave the key turned to MAR-ON to prevent
useless current absorption from draining
the battery.
16)If the engine fails to start with a gear
engaged, the potentially dangerous
situation due to the fact that the
transmission is automatically placed in
neutral will be signalled by a buzzer.
17)
If the warning light
flashes for 60
seconds after starting or during an
extended towing period, this indicates a
problem in the glow plug pre­heating
system. Use the vehicle normally if the
engine starts, but contact a Fiat Dealership
as soon as possible. 18)
Remember that the brake servo and
power steering are not operational until the
engine has been started, so you need to
apply much more force than usual to
the brake pedal and steering wheel. 19)
Never bump start the engine by
pushing, towing or coasting downhill. This
could cause fuel to flow into the catalytic
converter and damage it beyond repair. 20)A quick burst on the accelerator before
stopping the engine serves no practical
purpose; it wastes fuel and is especially
damaging to turbocharged engines. 21)
In some cases, when the engine
switches off, the fan could activate for max.
120 seconds.
120
STARTING AND DRIVING

START&STOP
SYSTEM
IN BRIEF
The Start&Stop device automatically
stops the engineeach time the
vehicle is stationary and all the
conditions for automatic switch-off
have been met, and starts it again
when the driver wants to move off.
This improves the efficiency of the
vehicle by reducing fuel consumption,
the emission of harmful gases and
noise pollution.
OPERATING MODE
Stopping the engine
Versions with manual transmission
With the vehicle stationary, the engine
stops with the gearbox in neutral and
the clutch pedal released.
Versions with Comfort-matic
transmission
With car at a standstill and brake pedal
pressed, the engine switches off if the
gear lever is in a position other thanR.In the event of stops uphill, engine
switching off is disabled to make the
"Hill Holder" function available (works
only with the engine running).
The warning light on the instrument
panel switches on to signal that the
engine has stopped.
Restarting the engine
Versions with manual transmission
Depress the clutch pedal to restart
the engine.
Versions with Comfort-matic
transmission
Releasing the brake pedal the engine
restarts automatically; the icon
switches off on the display.
If the engine is restarted with the “Hill
Holder” function off, move the lever
towards (+), (-)orRand the engine
restarts.
MANUAL ACTIVATION
AND DEACTIVATION OF
THE SYSTEM
To activate/deactivate the system
manually, press the
button on the
dashboard control panel.
25)
SAFETY FUNCTIONS
In engine cut-out conditions through
the Start&Stop system, if the driver
unfastens his/her seat belt and opens
the driver's door or the passenger door,
the engine can be restarted only by
using the key. The driver is notified of
this condition by a buzzer, through the
instrument panel warning light
flashing and, where provided, by a
message in the display.
119) 120)
WARNING
25)If the vehicle is equipped with manual
climate control, if you want to favour
climate comfort, the Start&Stop system
can be deactivated for continuous climate
control system operation.
WARNING
119)The vehicle should always be
evacuated after the key has been removed
or turned to the STOP position. When
refuelling, make sure that the car is
switched off with the key in the STOP
position.
120)If the battery needs to be replaced,
always contact a Fiat Dealership. The
replacement battery should be of the same
type (L6 105Ah/850A) and should have
the same characteristics.
125

REFUELLING THE
VEHICLE
IN BRIEF
Stop the engine before refuelling.
PETROL ENGINES
Only usepetrol with an octane number
(RON) no lower than 95 (EN228
specification).
DIESEL ENGINES
Refuel the vehicle exclusively with diesel
for motor vehicles in compliance with
European specification EN590.
OPERATION AT LOW
TEMPERATURES
When using or parking the vehicle for a
long time in the mountains or cold
areas, it is advisable to refuel using
locally available diesel fuel. In this case,
it is also advisable to keep the tank
over 50% full.
35)
TANK CAPACITY
To ensure that you fill the tank
completely, top up twice after the first
click of the fuel supply gun. Further
top-ups could cause faults in the fuel
feeding system.
FUEL TANK CAP
To refuel, open the flap A fig. 137
located on the left side of the vehicle
and then unscrew the cap B fig. 137 by
turning it anticlockwise.
For versions / markets where provided,
insert the ignition key in the lock of
the cap. Turn the key counter-clockwise
and remove the cap by gripping the
key. Do not remove the key from the
cap during refuelling. While refuelling,
the cap can be hung on the flap A (fig.
137).The sealing may cause a slight pressure
increase in the tank. A little breathing
off, while slackening the cap is
absolutely normal.
In case of loss or damage to the fuel
tank cap, make sure that the
replacement cap is for the appropriate
vehicle.
Tighten the cap of the fuel tank filler
until you hear a "click". This sound
shows that the cap of the fuel tank filler
is properly tightened.
For versions / markets where provided,
turn the key clockwise until it stops. It
is not necessary to apply an additional
load on the key to complete the
tightening of the cap. Only in the case
where the cap has been tightened
properly, it will be possible to remove
the ignition key from the cap.
After each refuelling, make sure the fuel
filler cap is securely tightened.
IMPORTANT
When the gun distributor fuel "snaps" or
interrupts the supply, the tank is nearly full
and you can run two additional top-ups
after shooting automatic.
129) 130) 131)
137F1A5004
133

Topping for additive Diesel
Emissions AdBlue (UREA)
When refuelling the additive for Diesel
Emissions AdBlue (UREA) with
dispensing gun:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 137 and
then unscrew and remove the cap C
fig. 137 from the UREA filler;
insert the dispensing gun for topping
up UREA in the filler neck;
immediately stop filling the tank
UREA if it shows one of the cases listed
below:
- if AdBlue is spilled out of the filler
neck, clean up well the area and
proceed to filling up again;
- if during filling the dispensing gun
clicks, it indicates that the UREA tank is
full. Do not proceed with the
replacement, to prevent spillage of
AdBlue (UREA).
When you have finished topping up,
refit the cap C fig. 137 on the UREA
filler by turning it clockwise until it is fully
tightened;
turn the key in the pawl starter in the
ON position (no need to start the
engine);
wait for the warning on the
instrument panel to switch off before
moving the vehicle, the warning light
may stay on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the warning
light will remain on for a longer period of
time, but there are no problems on the
engine functionality. If topping up is
done with the UREA tank empty, you
have to wait two minutes before
starting the vehicle.
When refuelling the additive for
Diesel Emissions AdBlue (UREA)
with bottle:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 137 and
then unscrew and remove the cap C
fig. 137 from the UREA filler;
screw the bottle of AdBlue (UREA)
into the filler until it is fully tightened (fig.
138, ref. 1);
press the bottom of the bottle
towards the filler to release the bottle's
safety valve and start topping up (fig.
138 ref. 2);
if the level of AdBlue in the bottle
does not drop while topping up, it
means that you have filled the reservoir,
so pull the bottle towards you to
re-close the bottle's safety valve and
unscrew the bottle from the filler (fig.
138, ref. 3);
after removing the bottle, refit the
cap C fig. 137 on the UREA filler by
turning it clockwise until it is fully
tightened;
138F1A5005
134
STARTING AND DRIVING

Fuel storage - Diesel Fuel
133)
In case of the storage of massive
amounts of fuel, good maintenance is
essential. The fuel contaminated with
water favours the proliferation of
"microbes". These microbes create a
"slime" that can clog the filter system
and fuel pipes. Remove water from the
supply tank and regularly replace the
filter pipe.
NOTE When a diesel engine runs out of
fuel, air is blown through the fuel
system.
AdBlue storage (UREA)
AdBlue (UREA) is considered a very
stable product with a long shelf life. If is
stored at temperatures between -12
°C and 32 °C, it can be stored at least
for a year.
Since UREA can freeze at temperatures
at or below -11 °C, the system was
designed to operate also in these cold
environments, thanks to an automatic
heating system which operates when
the engine is started.NOTE When you need to keep the
AdBlue (UREA), it is important to know
that:any container or part that comes in
contact with the UREA must be compatible
with it (plastic or stainless steel). Materials
such as copper, brass, aluminium, iron
or stainless steel is not as susceptible to
corrosion by UREA are to be avoided;
if UREA is spilled from a container,
completely clean the area.
METHANE ENGINES
(NATURAL POWER)
METHANE GAS FILLER
The methane filler is located near the
petrol filler.
To access the filler, unscrew the cap A
fig. 139.The profile of the filler is of the universal
type, compatible with Italian and NGV1
standards.
In some European countries adapters
are considered ILLEGAL (e.g. in
Germany).
For service stations with cubic metre
(m3) nozzles (pressure differential),
to measure the residual pressure in the
cylinder, the non-return valves must
be released by delivering a small
amount of methane.
The other plates (provided with the
vehicle documentation) contain the date
for the first inspection of the cylinders.
36) 37)
Fuel - Vehicle
compatibility
identification - Graphic
symbol for informing
consumers in
accordance with
EN16942
The symbols shown below aid
recognising the correct fuel type to be
used on your vehicle. Before
proceeding with refuelling, check the
symbols inside the fuel filler flap (where
provided) and compare them with the
symbols shown on the fuel pump
(where provided).
139F0N0436
136
STARTING AND DRIVING

Symbols for petrol/methane bi-fuel
cars
E5: Unleaded petrol containing up to
2.7% (m/m) oxygen and with maximum
5.0% (V/V) ethanol compliant with
EN228
E10: Unleaded petrol containing up to
3.7% (m/m) oxygen and with maximum
10.0% (V/V) ethanol compliant with
EN228
CNG: Automotive methane and
bio-methane compliant withEN16723
Symbols for diesel powered cars
B7: Diesel containing up to 7% (V/V) of
FAME (Fatty Acid Methyl Esters)
compliant with theEN590specification
B10: Diesel containing up to 10%
(V/V) of FAME (Fatty Acid Methyl Esters)
compliant with theEN16734
specification
WARNING
129)Do not approach naked flames or lit
cigarettes to the fuel tank filler: fire risk.
Keep your face away from the fuel filler to
prevent breathing in harmful vapours.
130)To avoid fuel spillage and the
exceeding of the maximum level, avoid
topping up after filling the tank.
131)Any fuel pumping in portable
containers located on a floor can cause a
fire. Danger of burns. Always put the fuel
container on the ground during filling. Avoid
using contaminated fuel: a fuel
contaminated with water or earth can
cause serious damage to the motor supply.
Proper maintenance of the fuel filter, of
the engine and the fuel tank is essential.
132)If AdBlue overheats for a prolonged
period inside the tank to over 50 ° C (for
example due to direct solar irradiation),
AdBlue can decompose ammonia vapours.
Ammonia vapours have a pungent odour
when the cap of the AdBlue tank is
unscrewed, therefore be careful not to
inhale any ammonia vapours in the tank
outlet. In this concentration, however, the
ammonia vapors are not harmful or
dangerous to health.
133)Do not open the fuel system at high
pressure with the engine running. The
operation of the engine creates a high fuel
pressure. A jet of high-pressure fuel can
cause serious injury or death.
WARNING
35)Only refuel with automotive diesel
complying with the European specification
EN 590. The use of other products or
mixtures may damage the engine beyond
repair and consequently invalidate the
warranty, due to the damage caused. If
you accidentally introduce other types of
fuel into the tank, do not start the engine.
Empty the tank. If the engine has been run
for even an extremely limited amount of
time, you must not only drain the fuel tank,
but the rest of the supply circuit as well.
36)Methane refuelling stations are not
authorised to refill the cylinders when the
inspection date has expired. The check
valve prevents the methane from flowing
back to the fuel filler.
37)If the vehicle has been registered in a
country other than Italy, the certification
data, identification and inspection
procedures for the methane cylinders
should conform to the legislation in that
country. In any case, it should be
remembered that the life of the cylinders is
20 years from the production date as set
out in ECE Regulation no. 110.
137