service FIAT DUCATO 2018 Owner handbook (in English)

Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.

manualpressing the “immediate
heating” button on the timer again
(flame button 6).
The heating warning light and the
display light are switched off. The fluid
circulation pump keeps working for
approximately two minutes: the heater
can be switched back on again during
this time.
IMPORTANT The parking heater goes
off when battery voltage is low to allow
the vehicle to be started.
IMPORTANT Before turning on the
device, ensure that the fuel level is
above the reserve. Otherwise the
device could lock and require
the assistance of a Fiat Dealership.
Always turn off the heater when
refuelling and near service stations to
avoid the risk of explosion or fire
hazards.
Do not park the vehicle on
inflammable material such as paper,
grass or dry leaves: fire hazard!
The temperature near the heater
should not exceed 120°C (e.g. during
oven painting in a body shop). The
electronic control unit components may
be damaged at higher temperatures.
Whilst the heater is operating with
the engine switched off, it absorbs
energy from the battery; the engine
should therefore be left running for
a while to make sure that the battery is
properly recharged.
To check the coolant level, follow the
instructions in the "Vehicle
maintenance" chapter, "Engine coolant
system fluid" paragraph. The water in
the heating circuit must contain a
minimum percentage of 10% antifreeze.
For maintenance and repairs,
consult only a Fiat Dealership and use
only original parts.
MAINTENANCE
Have the additional heater checked
regularly at a Fiat Dealership (and
always at the start of every winter). This
will guarantee safe and economic
operation of the heater as well as a long
duration.
ADDITIONAL REAR
HEATING (Panorama and
Combinato)
(for versions/markets, where provided)
The Panorama and Combi versions
are equipped with a main heating
system plus an additional system
(available on request) with controls in
the roof panel trim above the second
row of seats fig. 77.For it to operate, it must be enabled
using the button F fig. 78 on the control
panel.
Turn the knob D to the maximum cold
position (knob at blue sector); air at
ambient temperature will come out of
the rear footwell vents (located under
the seats in the 2nd and 3rd row for
Panorama versions and the grille on the
left wheel arch side for Combi
versions);77F1A0062
MODEF
78F1A0305
43

ENGINE OIL LEVEL
GAUGE
(for versions/markets, where provided)
The gauge provides a graphic indication
of the level of oil in the engine.
When the ignition key is turned to the
MAR position, the display fig. 98 -
fig. 99 shows the oil level by turning
on/off five symbols.
The gradual switching off of the
symbols indicates a decreasing oil level.Four or five symbols light up to indicate
a sufficient level of oil in the sump. If
the fifth symbol is not lit, this does not
indicate a fault or that insufficient oil
is present in the sump.
If the oil level is lower than the minimum
required value, the display shows a
dedicated message indicating minimum
engine oil level and the need for a
top-up.
IMPORTANT To find out the correct oil
quantity, always check using the
dipstick (see paragraph “Checking
levels” in the section “Maintenance and
care”).
After a few seconds, the symbol display
indicating the amount of engine oil
disappears and:
When the next scheduled servicing
intervention is approaching, the time
to the next service is displayed and the
õ symbol lights up on the display.
When the service date is reached, the
display shows a dedicated message;
Later on, if the time for changing the
engine oil is getting close, the distance
until the next oil change will appear
on the display. When the service interval
has expired a dedicated warning will
be shown on the display.CONTROL BUTTONS
To scroll up through the
screen and the related options
or to increase the displayed
value.
MODEPress briefly to access the menu
and/or go to next screen or to
confirm the required menu
option. Hold down to go back to
the standard screen.
To scroll down through the
screen and the related options
or to decrease the displayed
value.
98 - Versions with multifunction displayF1A0354
Liv.olio
MAX MIN
99 - Versions with reconfigurable multifunction
displayF1A0355
MODE
100F1A0304
57

NOTE Theandbuttons
turn on various functions depending on
the situation, as follows:
Adjusting the vehicle interior
lighting
- with the side lights on and standard
screen active, it is possible to adjust the
brightness inside the vehicle.
Setup menu
- within the menu, they allow you to
scroll up and down;
- during setting operations they allow
an increase or decrease.
SETUP MENU
Setup menu functions
The setup menu can be activated by
pressing the MODE button briefly.
The menu comprises the following
functions:
Menu
On
Headlight alignment corrector
Speed warning
Headlight sensor
Cornering lights
Rain sensor
Trip B activation
Traffic sign
Set time
Set date
Autoclose
Units
Language
Warning volume
Service
Passenger's airbag
Daytime running lights
Automatic main beam headlights
Exit menu
Press the
orbuttons to
navigate within the menu
buttons
once to scroll through the setup menu
list.
Operating modes are different
according to the characteristics of the
option selected.
TRIP COMPUTER
IN BRIEF
The Trip computer is used to display
information on vehicleoperation
when the ignition key is turned to
MAR. This function allows you to
define two separate trips, called "Trip
A" and "Trip B", for monitoring the
"complete mission" (journey) of
the vehicle in a reciprocally
independent manner. Both functions
can be reset (reset means start of
a new journey).
"Trip A" can be used to display the
values relating to:
Outside Temperature
Range
Distance travelled A
Average consumption A
Instant consumption
Average speed A
Trip time A (driving time)
Reset Trip A
"Trip B", available on multifunction
display only, is used to display
the values relating to:
58
KNOWING THE INSTRUMENT PANEL

What it means What to do
POSSIBLE ICE ON ROAD
When the outside temperature reaches or falls below
3°C the outside temperature indication flashes to warn
the driver about the possible presence of ice on the
road.
The display will show the dedicated message (only for
versions with a multifunction display).
SPEED LIMIT EXCEEDED
The symbol switches on together with a dedicated
message when the vehicle exceeds the set speed limit
(see “Multifunction Display” in section “Knowing your
vehicle”).
SCHEDULED SERVICING
(for versions/markets, where provided)
The symbol switches on together with a dedicated
message next to the scheduled servicing warning and
stays on until the service deadline is reached. It
switches off after the service has been carried out at a
Fiat Dealership or once 1000 km have been covered
from the service deadline.
FUEL CUT-OFF DEVICE INERTIA SWITCH TRIPPED
(Versions with reconfigurable multifunction display)
This symbol on the display switches on when the fuel
cut-off device inertia switch has tripped.For the fuel cut-off inertia switch reactivation
procedure, refer to the "Electrical power supply and
fuel cut-off switch" section in the "Knowing your
vehicle" chapter. If it is still not possible to restore the
fuel supply, contact a Fiat Dealership.
79

The TPMS continues to advise the
driver of the low tyre pressure condition
until this is corrected; the warning
continues until the pressure
corresponds or exceeds the pressure
prescribed for the cold tyres. When the
low tyre pressure check warning light
turns on continuously, the inflation
pressure must be adjusted until it
reaches the pressure prescribed for
cold tyres. After the automatic update
of the system, the tyre pressure control
warning light switches off. You may
need to drive the vehicle for about 20
minutes at a speed higher than 20
km/h to allow the TPMS to receive this
information.
NOTE
The TPMS does not replace the
normal tyre maintenance service and
does not indicate any fault in a tyre.
Therefore, the TPMS should not be
used as pressure switch while adjusting
the tyre inflation pressure.
Driving with insufficient tyre pressure
causes their overheating and can
result in tyre failure. The low inflation
pressure reduces fuel efficiency and
tyre tread life and may also affect
handling and braking performance of
the vehicle.
The TPMS does not replace the
correct tyre maintenance. It is up to the
driver to maintain the correct tyre
pressure level measuring it with
a suitable pressure switch. This is
necessary even if the decrease in the
inflation pressure value does not cause
the tyre pressure control warning light
to switch on.
The TPMS warns the driver of any
condition of insufficient tyre pressure. If
this drops below the insufficient
pressure limit for any reason including
low temperature and normal pressure
loss of the tyre.
The seasonal temperature changes
affect tyre pressure.
The TPMS uses wireless devices with
electronic sensors mounted on the
wheel rims to constantly monitor the
value of tyre pressure. The sensors
mounted on each wheel as part of the
valve stem transmit various information
of the tyres to the receiver module, in
order to calculate the pressure.
IMPORTANT Monitoring and
maintaining the correct pressure in all
four tyres are particularly important.Tyre pressure monitoring system
low pressure warnings
The system warns the driver if one or
more tyres are flat by turning on the
warning light on the instrument
panel (together with a warning message
and an acoustic signal).
In this case, stop the vehicle as soon as
possible, check the inflation pressure
of each tyre and inflate to the cold tyre
pressure value prescribed for the
vehicle. The system will automatically
update and after receiving the tyre
pressure update the tyre pressure
control warning light switches off. You
may need to drive the vehicle for about
20 minutes at a speed higher than 20
km/h to allow the system to receive this
information.
TPMS operation faults
The system fault is indicated by the
corresponding warning light
, which
first flashes for 75 seconds and then
stays on continuously. This can occur in
any of the following situations:
interference caused by electronic
devices or radio frequency emissions
similar to those of the TPMS sensors.
Application of tinted films which
interfere with the signals of the radio
waves.
91

Fuel storage - Diesel Fuel
133)
In case of the storage of massive
amounts of fuel, good maintenance is
essential. The fuel contaminated with
water favours the proliferation of
"microbes". These microbes create a
"slime" that can clog the filter system
and fuel pipes. Remove water from the
supply tank and regularly replace the
filter pipe.
NOTE When a diesel engine runs out of
fuel, air is blown through the fuel
system.
AdBlue storage (UREA)
AdBlue (UREA) is considered a very
stable product with a long shelf life. If is
stored at temperatures between -12
°C and 32 °C, it can be stored at least
for a year.
Since UREA can freeze at temperatures
at or below -11 °C, the system was
designed to operate also in these cold
environments, thanks to an automatic
heating system which operates when
the engine is started.NOTE When you need to keep the
AdBlue (UREA), it is important to know
that:any container or part that comes in
contact with the UREA must be compatible
with it (plastic or stainless steel). Materials
such as copper, brass, aluminium, iron
or stainless steel is not as susceptible to
corrosion by UREA are to be avoided;
if UREA is spilled from a container,
completely clean the area.
METHANE ENGINES
(NATURAL POWER)
METHANE GAS FILLER
The methane filler is located near the
petrol filler.
To access the filler, unscrew the cap A
fig. 139.The profile of the filler is of the universal
type, compatible with Italian and NGV1
standards.
In some European countries adapters
are considered ILLEGAL (e.g. in
Germany).
For service stations with cubic metre
(m3) nozzles (pressure differential),
to measure the residual pressure in the
cylinder, the non-return valves must
be released by delivering a small
amount of methane.
The other plates (provided with the
vehicle documentation) contain the date
for the first inspection of the cylinders.
36) 37)
Fuel - Vehicle
compatibility
identification - Graphic
symbol for informing
consumers in
accordance with
EN16942
The symbols shown below aid
recognising the correct fuel type to be
used on your vehicle. Before
proceeding with refuelling, check the
symbols inside the fuel filler flap (where
provided) and compare them with the
symbols shown on the fuel pump
(where provided).
139F0N0436
136
STARTING AND DRIVING

Please note that the tow bar can be
installed only when in these conditions.
If the locking mechanism of the tow
bar is disengaged before the
installation, or at any other time, and is
in the locked position, it must be
pre-loaded. The locked position can be
identified by the green mark of the
flywheel coinciding with the green mark
of the tow bar and by the flywheel in
the stop position on the tow bar,
namely without slot (see figure).
The locking mechanism is pre-loaded
as follows: with the key inserted and
the lock open, extract the flywheel
following the direction of the arrow and,
to pre-load, rotate according to the
direction of the arrow b until the stop.
The release lever is engaged and the
locking mechanism remains in the
pre-loading position even when the
flywheel is released. The tow bar must
be inserted in the housing pipe with the
coupling pin for the installation. Insert
from the bottom and push upwards.
The mechanism then locks
automatically. Keep your hands far from
the flywheel, as it rotates during the
locking procedure.2. The tow bar must be inserted in the
housing pipe with the coupling pin
for the installation. Insert from the
bottom and push upwards. The
mechanism then locks automatically.
Keep your hands far from the flywheel,
as it rotates during the locking
procedure.
3. Close the lock and always remove
the key. The key cannot be removed
when the lock is released. Apply the
protection cap on the lock.
Removing the tow bar
1. Remove the protection cap from the
lock and press it on the key grip. Open
the lock with the key.
2. Hold the tow bar firmly, remove the
flywheel following the direction of the
arrow and rotate according to the
direction of the arrow b until stopping,
so as to remove till the extracted
position. Then remove the tow bar from
the housing pipe. The flywheel can
then be released; it autonomously
stops in the released position.
3. Arrange the tow bar in the luggage
compartment so that it cannot be
dirtied or damaged by other
transported objects.
4. Insert the suitable plug in the
mounting pipe.
WARNING
41)The removable ball head bar must be
repaired and taken apart by the
manufacturer only.
42)The accompanying plate must be in a
highly visible point of the vehicle, near
the mounting pipe or inside the luggage
compartment.
43)To ensure correct operation of the
system, periodically remove all dirt deposits
from the ball head bar and from the
mounting pipe. The mechanical
components must be serviced at the
specified intervals. The lock must only be
treated with graphite.
44)Periodically lubricate the joints, the
sliding surfaces and the balls with grease
without resin or oil. Lubrication is also a
further corrosion protection.
45)If the vehicle is washed with high-
pressure jets, the ball head bar must be
removed and the dedicated cap fitted. The
ball head bar must never be treated with
steam jets.
46)Two keys are supplied together with
the removable ball tow bar. Note down the
key number on the pawl for any following
order and keep it.
146
STARTING AND DRIVING

IN AN EMERGENCY
REPLACING A BULB ......................149
REPLACING AN EXTERIOR
BULB ..............................................152
REPLACING INTERIOR BULBS ......157
REPLACING FUSES........................158
GATEWAY FMS MODULE ...............171
CHANGING A WHEEL ....................176
FIX & GO AUTOMATIC QUICK
TYRE REPAIR KIT ...........................180
JUMP STARTING ............................183
BATTERY RECHARGING ................184
FUEL CUT-OFF SWITCH ................185
TOWING THE VEHICLE ..................186
148
IN AN EMERGENCY
A punctured tyre or a burnt-out bulb?
At times, a problem may interfere
with our journey.
The pages on emergencies can help
you to deal with critical situations
independently and with calm.
In an emergency we recommend that
you call the freephone number found in
the Warranty Booklet.
The www.fiatprofessional.com website,
or www.fiatcamper.com for motorhome
owners, provides information about
the nearest Fiat Service Network
together with a great deal of other
useful information.

WARNING
142)Never replace a fuse with another with a higher amp rating; DANGER OF FIRE. If a general protection fuse (MEGA-FUSE, MIDI-FUSE) is
activated, contact a Fiat Dealership.
143)Before replacing a fuse, make sure that the ignition key has been removed and that all the other services are switched off and/or
disengaged.
144)If the replaced fuse blows again, contact a Fiat Dealership.
145)Contact Fiat Dealership if a safety system (airbags, brakes), engine system (engine, gearbox) or steering system general protection fuse
blows.
WARNING
48)Never replace a faulty fuse with metal wires or anything else.
170
IN AN EMERGENCY