servicing FIAT DUCATO 2018 Owner handbook (in English)

Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.

READ THIS CAREFULLY
REFUELLING
Only refuel with automotive diesel conforming to the European specification EN590. The use of other products or mixtures may damage the
engine beyond repair and consequently invalidate the warranty, due to the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged; set the gear lever to neutral; fully depress the clutch pedal without pressing the accelerator, then
turn the ignition key to MAR-ON and wait for the warning lightsandto switch off; turn the ignition key to AVV and release it as soon
as the engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high temperatures during operation. Do not park on grass, dry leaves, pine needles or other flammable
material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the emission-related components in order to help protect the
environment.
ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add electrical accessories (with the risk of gradually draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement and check that the vehicle's electrical system can support the required load.
SCHEDULED SERVICING
Correct maintenance enables the vehicle to perfectly maintain performance and safety characteristics, its environmental friendliness and low
running costs over time.
THE OWNER HANDBOOK CONTAINS
... important information, advice and warnings for correct use, driving safety and maintenance of your vehicle over time. Special attention
must be paid to the symbols(safety of persons)(environmental protection)(vehicle integrity).

KNOWING YOUR VEHICLE
KNOWING THE INSTRUMENT PANEL
SAFETY
STARTING AND DRIVING
IN AN EMERGENCY
SERVICING AND CARE
TECHNICAL DATA
MULTIMEDIA
INDEX
5

KNOWING THE INSTRUMENT PANEL
This section of the booklet gives you all
the information you need to
understand, interpret and use the
instrument panel correctly.CONTROL PANEL AND
ON-BOARD INSTRUMENTS ........... 52
DISPLAY ........................................ 56
TRIP COMPUTER ........................... 58
WARNING LIGHTS AND
MESSAGES .................................... 60
-LOW BRAKE FLUID/HANDBRAKE
ENGAGED........................................... 60
-EBD FAILURE .................................... 61
-AIR BAG FAILURE .............................. 61
-SEAT BELTS REMINDER.................... 62
-ENGINE COOLANT TEMPERATURE
TOO HIGH........................................... 63
-LOW BATTERY CHARGE ................... 63
-LOW ENGINE OIL PRESSURE ........... 64
-ENGINE OIL DETERIORATED ............ 64
-INCOMPLETE DOOR/LOAD
COMPARTMENT CLOSURE................ 65
-POWER STEERING FAILURE ............. 65
-SELF-LEVELLING SUSPENSION
FAILURE .............................................. 65
-INJECTION/EOBD SYSTEM
FAILURE .............................................. 67
-UREA INJECTION SYSTEM FAILURE. 68
-ABS FAILURE..................................... 68
-FUEL RESERVE ................................. 68
-GLOW PLUG PREHEATING / GLOW
PLUG PREHEATING FAILURE ............. 69
-LOW DIESEL EMISSIONS ADDITIVE
(UREA) LEVEL WARNING .................... 69
-VEHICLE PROTECTION SYSTEM
FAILURE - FIAT CODE ......................... 70
-REAR FOG LIGHTS............................ 70
-GENERAL FAILURE INDICATION ....... 71
-DPF (PARTICULATE FILTER)
CLEANING UNDERWAY ...................... 72
-BRAKE PAD WEAR ............................ 72
-DRIVING ADVISOR ............................ 73-TPMS SYSTEM .................................. 74
-DIPPED BEAM HEADLIGHTS ............ 75
-FOLLOW ME HOME .......................... 75
-LEFT DIRECTION INDICATOR ............ 75
-RIGHT DIRECTION INDICATOR ......... 75
-FOG LIGHTS ...................................... 75
-CRUISE CONTROL ............................ 76
-SPEED LIMITER ................................. 76
-AUTOMATIC MAIN BEAM
HEADLIGHTS ...................................... 76
-MAIN BEAM HEADLIGHTS ................ 76
-"UP" FUNCTION ................................ 77
-EXTERIOR LIGHTS FAILURE .............. 78
-LOW ENGINE OIL PRESSURE
WARNING LIGHT FAILURE ................. 78
-BRAKE LIGHT FAILURE ..................... 78
-MAIN BEAM AUTOMATISM FAULT .... 78
-POSSIBLE ICE ON ROAD .................. 79
-SPEED LIMIT EXCEEDED .................. 79
-SCHEDULED SERVICING .................. 79
-FUEL CUT-OFF DEVICE INERTIA
SWITCH TRIPPED ............................... 80
-COMFORT-MATIC SYSTEM FAILURE
INDICATION ........................................ 80
-PARKING SENSOR FAILURE ............. 80
-DRIVING ADVISOR SYSTEM
FAILURE .............................................. 80
-TRAFFIC SIGN RECOGNITION
FAILURE .............................................. 80
-LIMITED RANGE ................................ 80
-START&STOP SYSTEM
ACTIVATION/DEACTIVATION............... 81
-START&STOP FAILURE ..................... 81
-LOW DIESEL EMISSIONS ADDITIVE
(UREA) LEVEL WARNING .................... 82
-WATER IN DIESEL FILTER (Diesel
versions) .............................................. 82
51

ENGINE OIL LEVEL
GAUGE
(for versions/markets, where provided)
The gauge provides a graphic indication
of the level of oil in the engine.
When the ignition key is turned to the
MAR position, the display fig. 98 -
fig. 99 shows the oil level by turning
on/off five symbols.
The gradual switching off of the
symbols indicates a decreasing oil level.Four or five symbols light up to indicate
a sufficient level of oil in the sump. If
the fifth symbol is not lit, this does not
indicate a fault or that insufficient oil
is present in the sump.
If the oil level is lower than the minimum
required value, the display shows a
dedicated message indicating minimum
engine oil level and the need for a
top-up.
IMPORTANT To find out the correct oil
quantity, always check using the
dipstick (see paragraph “Checking
levels” in the section “Maintenance and
care”).
After a few seconds, the symbol display
indicating the amount of engine oil
disappears and:
When the next scheduled servicing
intervention is approaching, the time
to the next service is displayed and the
õ symbol lights up on the display.
When the service date is reached, the
display shows a dedicated message;
Later on, if the time for changing the
engine oil is getting close, the distance
until the next oil change will appear
on the display. When the service interval
has expired a dedicated warning will
be shown on the display.CONTROL BUTTONS
To scroll up through the
screen and the related options
or to increase the displayed
value.
MODEPress briefly to access the menu
and/or go to next screen or to
confirm the required menu
option. Hold down to go back to
the standard screen.
To scroll down through the
screen and the related options
or to decrease the displayed
value.
98 - Versions with multifunction displayF1A0354
Liv.olio
MAX MIN
99 - Versions with reconfigurable multifunction
displayF1A0355
MODE
100F1A0304
57

What it means What to do
POSSIBLE ICE ON ROAD
When the outside temperature reaches or falls below
3°C the outside temperature indication flashes to warn
the driver about the possible presence of ice on the
road.
The display will show the dedicated message (only for
versions with a multifunction display).
SPEED LIMIT EXCEEDED
The symbol switches on together with a dedicated
message when the vehicle exceeds the set speed limit
(see “Multifunction Display” in section “Knowing your
vehicle”).
SCHEDULED SERVICING
(for versions/markets, where provided)
The symbol switches on together with a dedicated
message next to the scheduled servicing warning and
stays on until the service deadline is reached. It
switches off after the service has been carried out at a
Fiat Dealership or once 1000 km have been covered
from the service deadline.
FUEL CUT-OFF DEVICE INERTIA SWITCH TRIPPED
(Versions with reconfigurable multifunction display)
This symbol on the display switches on when the fuel
cut-off device inertia switch has tripped.For the fuel cut-off inertia switch reactivation
procedure, refer to the "Electrical power supply and
fuel cut-off switch" section in the "Knowing your
vehicle" chapter. If it is still not possible to restore the
fuel supply, contact a Fiat Dealership.
79

turn the key in the pawl starter in the
ON position (no need to start the
engine);
wait for the warning on the
instrument panel to switch off before
moving the vehicle, the warning light
may stay on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the warning
light will remain on for a longer period of
time, but there are no problems on the
engine functionality;
if topping up is done with the UREA
tank empty, you have to wait two
minutes before starting the vehicle;
NOTE The driving conditions (altitude,
vehicle speed, load, etc.) determine the
quantity of UREA used by the vehicle.
In order to use the additive for Diesel
Emissions (UREA) correctly, see "Fluids
and lubricants" in the "Technical data".
132)
IMPORTANT
Exceeding the maximum filling level
of the tank UREA, it can cause damage
to the tank and spilling UREA. Please
avoid topping up after filling the tank.
DO NOT EXCEED THE MAXIMUM
LEVEL. The UREA freezes at under -11
° C. Although the system is designed
to operate below the freezing point
of the UREA, it is advisable not to fill the
tank beyond the maximum level
because if the UREA freezes the
system can be damaged.
If the UREA is spilled on painted
surfaces or aluminium, immediately
clean the area with water and use
absorbent material to collect the fluid
that has been spilled on the ground.
Do not try to start the engine if
UREA was accidentally added to the
Diesel fuel tank, this can result in
serious engine damage, contact
Dealership.
Use AdBlue only according to DIN
70 070 and ISO 22241-1. Other fluids
may cause damage to the system: also
exhaust emissions would no longer
comply with the law. The distribution
companies are responsible for the
compliance of their product. Observe
the precautions of storage and
servicing, in order to preserve the initial
qualities. The manufacturer of the
vehicle does not recognise any
guarantee in case of malfunctions and
damage caused to the vehicle due
to the use of urea (AdBlue) not in
accordance with regulations.
Any introduction of diesel fuel inside
the tank AdBlue, causes irreversible
damage to the pumping unit circuit
AdBlue.
Do not add additives to AdBlue. Do
not dilute AdBlue with tap water as
this may damage the system of
purification of exhaust gases.
In case of damage to the sewage
system of exhaust gas resulting from
the use of additives / tap water, the
introduction of diesel fuel, or at least by
not fulfilling the requirements, the
warranty expires.
AdBlue tank topping (UREA) in cold
environments
Since AdBlue (UREA) starts to freeze
around the -11 °C, the vehicle is
equipped with an automatic system of
heating UREA that allows the system to
function properly at temperatures
below -11 °C.
If the vehicle remains idle for a long
period at temperatures below the -11
°C, the UREA in the tank might freeze.
If the tank UREA was filled beyond
the maximum level and freezes, it can
be damaged; for this reason it is
advisable not to exceed the maximum
level of the tank.
Pay extra attention to avoid exceeding
the maximum level when you use
portable containers for topping up.
135

Message Signal Description
CCVSParking Brake Switch Indicates parking brake engaged
Wheel based speed Indicates vehicle speed
Clutch switch Indicates clutch pedal pressed
Brake switch Indicates brake pedal pressed
Cruise control active Indicates Cruise Control active
EEC2Accelerator pedal position 1 Indicates accelerator pedal position
Engine Percent Load At Current SpeedIndicates percentage ratio between engine torque and
maximum indicated torque at current engine speed
LFC Engine total fuel used Indicates total fuel used during vehicle operation
DD Fuel Level Indicates ratio of fuel volume to total tank volume
EEC1 Engine speed Indicates engine speed
VDHR High resolution total vehicle distance Indicates total vehicle distance travelled
ET1 Engine coolant temperature Indicates temperature of engine coolant
AMB Ambient Air Temperature Indicates temperature outside of vehicle
LFEFuel Rate Indicates quantity of fuel used by engine per time unit
Instantaneous Fuel EconomyIndicates ratio between quantity of fuel used and
current vehicle speed
SERV Service distanceIndicates distance that can be travelled by vehicle
before scheduled servicing
HOURS Total engine hours Indicates total engine operating time
DC1 Position of doors Indicates current door status
AS Alternator Status 1 Indicates current alternator status
172
IN AN EMERGENCY

SERVICING AND CARE
Correct maintenance permits the
performance of the car to be
maintained over time, as well as limited
running costs and safeguarding the
efficiency of the safety systems.
This chapter explains how.SCHEDULED SERVICING ...............190
PERIODIC CHECKS ........................190
DEMANDING VEHICLE USE ...........191
SERVICE SCHEDULE .....................192
CHECKING LEVELS........................199
AIR CLEANER/POLLEN FILTER ......206
BATTERY ........................................206
WINDSCREEN WIPER ....................208
LIFTING THE VEHICLE....................209
WHEELS AND TYRES.....................210
SNOW TYRES ................................211
SNOW CHAINS...............................211
BODYWORK ...................................212
INTERIOR .......................................213
RUBBER HOSES ............................213
189

SCHEDULED
SERVICING
Correct servicing is crucial for
guaranteeing a long life for the vehicle
under the best conditions.
This is why Fiat has planned a series of
checks and maintenance operations
every 48,000 km depending on the
engine version.
It is, however, important to remember
that scheduled servicing does not
completely cover all the requirements of
the car: even in the initial period before
48,000 km, and then subsequently
between one service and another,
ordinary care is always required such as
routine checks involving topping up
fluid level, checking tyre pressures etc.
IMPORTANT Scheduled Servicing
interventions are set out by the
Manufacturer. Failure to have them
carried out may invalidate the warranty.
Scheduled Servicing can be carried
out by any Fiat Dealership, at
pre-established times.
If during each operation, in addition to
the ones scheduled, the need arises for
further replacements or repairs, these
may only be carried out with the
express agreement of the Customer.IMPORTANT It is advisable to inform a
Fiat Dealership of any small operating
irregularities without waiting for the next
service.
If your vehicle is used frequently for
towing, the interval between service
coupons must be reduced.
PERIODIC CHECKS
Before long journeys, check and, if
necessary, restore:
engine coolant level;
brake fluid level;
control and recovery of additive level
for AdBlue Diesel emissions (UREA)
(for versions/markets, where provided);
windscreen washer fluid level;
tyre inflation pressure and condition;
operation of lighting system
(headlamps, direction indicators, hazard
warning lights, etc.);
operation of screen washer/wiper
system and positioning/wear of
windscreen/rear window wiper blades.
To ensure that the vehicle is always
efficient and well maintained, it is
advisable to make sure that you carry
out the above operations regularly
(approximately every 1000 km and
every 3000 km for checking and
topping up engine oil is advisable).
190
SERVICING AND CARE