transmission FIAT DUCATO 2018 Owner handbook (in English)

Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.

TABLET HOLDER
(for versions/markets, where provided)
It is located in the centre of the
dashboard and is designed to anchor a
tablet.
To use it, proceed as follows fig. 88:
lower the lever A to open the locking
devices B;
fit the tablet between the locking
devices B;
lift the lever A to ensure that the
device is locked.
41) 42) 43)
WARNING
41)The cigar lighter becomes very hot.
Handle it carefully and make sure that
children don't touch it: risk of fire and/or
burning.
42)Do not use the desk in vertical position
with the vehicle in motion.
43)To prevent dangerous situations,
moving the tablet holder and using the
device are prohibited while driving.
TACHOGRAPH
For tachograph operation and use,
consult the owner handbook supplied
by the device manufacturer. The
tachograph must be installed on the
vehicle when the vehicle weight (with or
without trailer) exceeds 3.5 tons.
IMPORTANT Anyone making changes
to the monitoring device or signal
transmission system that affects
recording by the monitoring instrument,
particularly if this is done for purposes
of fraud, may be in breach of criminal or
administrative state regulations.
IMPORTANT If a tachograph is fitted, if
the vehicle is parked for more than 5
days, it is advisable to disconnect
the negative battery terminal to
maintain its charge.
IMPORTANT INFORMATION
Do not use abrasive detergents or
solvents to clean the device. To clean
the outside of the device, use a damp
cloth or special products for the care of
synthetic materials.
88F1A0342
48
KNOWING YOUR VEHICLE

What it means What to do
redSEAT BELTS REMINDER
(for versions/markets, where provided)
The warning light switches on constantly with the
vehicle stationary and the driver’s seat belt not
fastened.
The warning light flashes and a buzzer will sound if the
vehicle is in motion and the driver’s seat belt is not
correctly fastened.For permanent deactivation of the acoustic signal
(buzzer) of the S.B.R. (Seat Belt Reminder) system
contact a Fiat Dealership. With the multifunction
display, you can also reactivate the system through the
Setup menu.
“COMFORT-MATIC" GEARBOX FAILURE
When the key is turned to MAR, the warning light
switches on but it should switch off after a few
seconds.
The warning light in the panel comes on flashing
(together with a message in the reconfigurable
multifunction display and a buzzer) to indicate that the
gearbox is faulty.If the transmission is faulty, contact a Fiat Dealership
as soon as possible to have the system checked.
62
KNOWING THE INSTRUMENT PANEL

STARTING AND DRIVING
Let’s get to the "heart" of the vehicle:
seeing how you can exploit all of its
potential to the full.
We’ll look at how to drive it safely in any
situation, so that it can be a welcome
companion, with our comfort and
our wallets in mind.STARTING THE ENGINE .................119
PARKING THE VEHICLE .................121
MANUAL TRANSMISSION ..............122
COMFORT-MATIC GEARBOX .........123
START&STOP SYSTEM ..................125
CRUISE CONTROL (CONSTANT
SPEED REGULATOR) .....................126
SPEED BLOCK ...............................128
PARKING SENSORS.......................128
REAR CAMERA (PARKVIEW®
REAR BACK UP CAMERA) .............130
TRAFFIC SIGN RECOGNITION .......131
SAVING FUEL .................................132
REFUELLING THE VEHICLE ...........133
ADDITIVE FOR DIESEL EMISSIONS
ADBLUE (UREA)..............................138
VERSION WITH METHANE
SYSTEM (NATURAL POWER) .........138
LOADING ADVICE...........................140
TOWING TRAILERS ........................141
PROLONGED VEHICLE
INACTIVITY .....................................147
118
STARTING AND DRIVING

STARTING THE
ENGINE
The vehicle is fitted with an electronic
engine lock device: if the engine fails to
start, see the paragraph “The Fiat
CODE system” in section “Know your
vehicle”.
Before starting the vehicle, adjust the
seat, the interior rear view mirrors,
the door mirrors and fasten the seat
belts correctly. Never press the
accelerator pedal for starting the
engine.
116)
14) 15) 17)
PROCEDURE FOR
VERSIONS WITH MANUAL
TRANSMISSION
Proceed as follows:
engage the handbrake;
put the gear lever into neutral;
turn the ignition key to theMAR
position: the warning lights
and
on the instrument panel will turn on;
wait for the warning lightsand
to turn off, which will happen faster
the warmer the engine is;
fully depress the clutch pedal
without touching the accelerator;
turn the ignition key to the AVV
position as soon as the warning light
turns off. Waiting too long will waste
the heating work carried out by the
plugs.
Release the key as soon as the engine
starts.
PROCEDURE FOR
VERSIONS WITH
COMFORT MATIC
TRANSMISSION
The system allows the engine to be
started both with a gear engaged and
with the transmission in neutral (N
fig. 128); however, the brake pedal
must be pressed first with a gear
engaged.
It is advisable to place the gear lever in
neutral (Nfig. 128) before starting the
engine.
DRIVING OFF IN THE
VEHICLE
Driving off in the car is permitted in both
1
stgear and 2ndgear (advisable on
road surfaces with poor grip) and also
in reverse gear (R).
To engage 1
stgear
press the brake pedal;
with the lever in (N)or(R), move the
lever to the middle position;
with the lever already in the middle,
move the lever towards+(higher gear)
fig. 127;
release the brake pedal and press
the accelerator pedal.
To engage 2
stgear
press the brake pedal;
with the lever in (N)or(R) fig. 128,
move the lever to the middle position
and then towards+(higher gear) fig.
127;
with the lever already in the middle,
move the lever twice towards+(higher
gear) fig. 127;
release the brake pedal and press
the accelerator pedal.
To engage reverse (R):
press the brake pedal;
IMPORTANT With the vehicle running,
the request is accepted and executed if
the vehicle speed drops below 3 km/h
within 1.5 seconds from the request:
if the request is not executed, the
system will keep the gear engaged or, if
the speed of the car drops below 10
km/h, will put the transmission in
neutral (N) and the manoeuvre will have
to be repeated.
Put the lever in (R) fig. 128;
release the brake pedal and press
the accelerator pedal.
16)
119

PROCEDURE FOR
NATURAL POWER
VERSIONS
(For versions/markets, where provided)
The various engine cranking methods
are described below:
METHANE tank not on reserve –
petrol tank not empty:
the engine is always started in methane
mode;
METHANE tank empty – petrol tank
not empty:
the engine is forced to start on petrol
and it will not switch to methane until
the methane tank has been filled. At the
same time, the reserve warning light
will turn on and the "REFUELLING
REQUIRED" message will be shown on
the instrument panel display;
METHANE tank not on reserve –
petrol tank empty:
the engine is always started in methane
mode.
17) 18) 19) 20) 21)
WARNING
116)It is dangerous to run the engine in
enclosed areas. The engine consumes
oxygen and engine exhaust contains
carbon dioxide, carbon monoxide and
other toxic gasses.
WARNING
14)It is advisable not to demand maximum
performance from your vehicle (e.g.
excessive acceleration, long distances at
high speeds, excessive intense braking,
etc.) during the initial period of use.
15)When the engine is switched off never
leave the key turned to MAR-ON to prevent
useless current absorption from draining
the battery.
16)If the engine fails to start with a gear
engaged, the potentially dangerous
situation due to the fact that the
transmission is automatically placed in
neutral will be signalled by a buzzer.
17)
If the warning light
flashes for 60
seconds after starting or during an
extended towing period, this indicates a
problem in the glow plug pre­heating
system. Use the vehicle normally if the
engine starts, but contact a Fiat Dealership
as soon as possible. 18)
Remember that the brake servo and
power steering are not operational until the
engine has been started, so you need to
apply much more force than usual to
the brake pedal and steering wheel. 19)
Never bump start the engine by
pushing, towing or coasting downhill. This
could cause fuel to flow into the catalytic
converter and damage it beyond repair. 20)A quick burst on the accelerator before
stopping the engine serves no practical
purpose; it wastes fuel and is especially
damaging to turbocharged engines. 21)
In some cases, when the engine
switches off, the fan could activate for max.
120 seconds.
120
STARTING AND DRIVING

PARKING THE
VEHICLE
117)
22)
Proceed as follows when parking and
leaving the vehicle:
engage the gear (on a slope, engage
first gear if the vehicle is facing uphill
or reverse if it is facing downhill) and
leave the wheels steered;
stop the engine and engage the
handbrake;
always remove the ignition key.
If the vehicle is parked on a steep
slope, it is advisable to block the
wheels with a wedge or stone.
On versions equipped with automatic
transmission (Comfort matic), wait
for the letterPto appear on the display
before releasing the brake pedal.
IMPORTANTNEVERleave the vehicle
with the gearbox in neutral (or, on
versions equipped with automatic
(Comfort matic) transmission, before
putting the shift lever in thePposition).VERSIONS WITH MANUAL
TRANSMISSION
Proceed as follows:
engage a gear (on a slope, engage
first gear if the car is facing uphill or
reverse if it is facing downhill) and leave
the wheels steered.
stop the engine and engage the
handbrake;
If the vehicle is parked on a steep
slope, it is advisable to block the
wheels with a wedge or stone.
Do not leave the key in the ignition as
this drains the battery. Always remove
the key when you leave the car.
VERSIONS WITH COMFORT MATIC
TRANSMISSION
To park safely, it is essential to engage
1st gear or reverse (R), with your foot
on the brake pedal and, if the road
is sloping, to operate the handbrake; it
is also essential to wait for the engaged
gear to disappear from the
reconfigurable multifunction display
before releasing the brake pedal.
IMPORTANT NEVER leave the car with
the gearbox in neutral (N).
IMPORTANT NOTES
With the vehicle stationary and a
gear engaged, always keep the brake
pedal pressed until you decide to
set off, then release the brake and
accelerate gently;
during prolonged stops with the
engine running, it is advisable to keep
the gearbox in neutral (N);
to keep the clutch in good condition,
do not use the accelerator to keep the
car stationary (e.g. when stopped
facing uphill); the clutch could be
damaged by overheating. Use the
brake pedal instead and operate the
accelerator only when you are ready to
set off;
only use second gear when you
need greater control for starting
manoeuvres on surfaces with poor grip;
if, with reverse gear (R) engaged,
you have to engage first gear or vice
versa, only do this when the vehicle is
completely stationary and with the
brake pedal pressed;
although it is strongly inadvisable, if
you are driving downhill and, for
unexpected reasons, you let the vehicle
move forward with the transmission in
neutral (N), when you engage a gear,
the system will automatically engage
the best gear to transmit the correct
drive torque to the wheels depending
on the vehicle's speed;
121

When necessary, you can engage
1st ,RorNwith the engine off, the key
in the MAR-ON position and the brake
pressed. In this case, gear shifts must
be made allowing at least 5 minutes
to elapse between one gear shift and
the next to safeguard the operation
of the hydraulic system and the pump
in particular;
for hill starts, accelerating gradually
but fully straight after having released
the handbrake or the brake pedal
allows the engine to greatly increase the
number of revs and tackle steeper
slopes with more torque at the wheels.
on gradients > 5% it is prohibited
to engage the 2ndgear with vehicle
stationary.
HANDBRAKE
Handbrake engagement:The
handbrake lever is located to the left of
the driver's seat. Pull the lever upwards
to engage the handbrake and ensure
that the vehicle does not move.
Handbrake disengagement:slightly
raise the lever, hold the button A
pressed and check that the
warning light switches off on the
instrument panel.
Press the brake pedal when carrying
out this operation to prevent the vehicle
from moving accidentally.IMPORTANT Make sure that the
handbrake is engaged in such a way as
to ensure the stationing of the vehicle,
especially in the case of steep slopes
and full load.
IMPORTANT Apply the handbrake only
when the vehicle is at a standstill or
with the vehicle in motion only in the
event of a failure in the hydraulic
system. If exceptional use is made of
the handbrake with the vehicle in
motion, moderate traction is advisable
in order not to cause locking of the
rear end with consequent swerving of
the vehicle.
WARNING
117)Never leave children unattended in
the vehicle. Always remove the ignition key
when leaving the vehicle and take it out
with you.
WARNING
22)If the vehicle is equipped with
self-levelling air suspension, always check
that there is sufficient space above the roof
and around the vehicle when parking.
Indeed, the vehicle could raise (or lower)
automatically depending on load or
temperature changes.
MANUAL
TRANSMISSION
To engage the gears, press the clutch
pedal fully and put the shift lever into
the required position (the diagram
is shown on the knob A fig. 126).
To engage 6th gear (where provided),
operate the lever by pressing it towards
the right in order to avoid engaging
4th gear by mistake. The action is
similar for shifting from 6th gear to 5th
gear.
IMPORTANT Reverse may only be
engaged when the vehicle is at a
standstill. With the engine running, wait
for at least 2 seconds with the clutch
pedal fully pressed before engaging
reverse to prevent damage to the gears
and grating.
126F1A0163
122
STARTING AND DRIVING

To engage reverse R from neutral,
proceed as follows: raise sliding ring A
under the knob and at the same time
move the gear lever to the left and then
forwards.
118)
23)
WARNING
118)Press the clutch pedal fully to shift
gears correctly. It is therefore essential that
there is nothing under the pedals: make
sure the mats are lying flat and do not get
in the way of the pedals.
WARNING
23)Do not drive with your hand resting on
the gear lever as the force exerted, even
if slight, could lead over time to premature
wear of the gearbox internal components.
The clutch pedal should be used only
for gear changes. Do not drive with your
foot resting on the clutch pedal, however
lightly. For versions/markets where
provided, the electronic clutch control
could cut in, interpreting the incorrect
driving style as a fault.
COMFORT-MATIC
GEARBOX
(For versions/markets, where provided)
The vehicle is equipped with an
electronically controlled manual
gearbox known as COMFORT-MATIC
that has two operating modes:
MANUALandAUTO.
The gearbox consists of a traditional
manual transmission with a leverA fig.
127, to which an electronically
controlled electro-hydraulic device has
been added to automatically control the
clutch and gear the engagement.
CONTROL LEVER
The control leverAfig. 127 on the
central tunnel is of the multi-stable
floating type, in other words it has three
stable and three unstable positions.
The three stable positions correspond
to neutralN, reverseRand the central
position between the unstable(–)
and(+)fig. 127 and fig. 128 positions.
The unstable positions, in other words
those that are left as soon as the lever
is released, are the positions for
requesting a higher gear(+), requesting
a lower gear(–)and requesting
automatic operating mode(A/M).You can return to manual mode by
moving the lever back to the(A/M)
position fig. 129.
MANUAL MODE
IMPORTANT To use the system
correctly, it is advisable to only use your
right foot to operate the pedals.
Press the brake pedal;
start the engine;
127F0N0349M
128F0N0344M
123

START&STOP
SYSTEM
IN BRIEF
The Start&Stop device automatically
stops the engineeach time the
vehicle is stationary and all the
conditions for automatic switch-off
have been met, and starts it again
when the driver wants to move off.
This improves the efficiency of the
vehicle by reducing fuel consumption,
the emission of harmful gases and
noise pollution.
OPERATING MODE
Stopping the engine
Versions with manual transmission
With the vehicle stationary, the engine
stops with the gearbox in neutral and
the clutch pedal released.
Versions with Comfort-matic
transmission
With car at a standstill and brake pedal
pressed, the engine switches off if the
gear lever is in a position other thanR.In the event of stops uphill, engine
switching off is disabled to make the
"Hill Holder" function available (works
only with the engine running).
The warning light on the instrument
panel switches on to signal that the
engine has stopped.
Restarting the engine
Versions with manual transmission
Depress the clutch pedal to restart
the engine.
Versions with Comfort-matic
transmission
Releasing the brake pedal the engine
restarts automatically; the icon
switches off on the display.
If the engine is restarted with the “Hill
Holder” function off, move the lever
towards (+), (-)orRand the engine
restarts.
MANUAL ACTIVATION
AND DEACTIVATION OF
THE SYSTEM
To activate/deactivate the system
manually, press the
button on the
dashboard control panel.
25)
SAFETY FUNCTIONS
In engine cut-out conditions through
the Start&Stop system, if the driver
unfastens his/her seat belt and opens
the driver's door or the passenger door,
the engine can be restarted only by
using the key. The driver is notified of
this condition by a buzzer, through the
instrument panel warning light
flashing and, where provided, by a
message in the display.
119) 120)
WARNING
25)If the vehicle is equipped with manual
climate control, if you want to favour
climate comfort, the Start&Stop system
can be deactivated for continuous climate
control system operation.
WARNING
119)The vehicle should always be
evacuated after the key has been removed
or turned to the STOP position. When
refuelling, make sure that the car is
switched off with the key in the STOP
position.
120)If the battery needs to be replaced,
always contact a Fiat Dealership. The
replacement battery should be of the same
type (L6 105Ah/850A) and should have
the same characteristics.
125