navigation FORD C MAX 2013 User Guide

Helpful Hints
•Make sure the interior of your vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
Listening appears before saying a command. Any command spoken
prior to this does not register with the system.
•Speak naturally, without long pauses between words.
•At any time, you can interrupt the system while it is speaking by
pressing the voice icon.
Accessing a List of Available Commands
•If you use the touchscreen, press the Settings icon >Help>Voice
Command List.
•If you use the steering wheel control, press the voice icon. After the
tone, speak your command clearly.
Voice command list
“Audio list of commands”
“Bluetooth audio list of commands”
“Browse list of commands”
“CD list of commands”
“Climate control list of commands”
“List of commands”
“Navigation list of commands”
*
“Phone list of commands”
“Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
**
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands”
“Voice settings list of commands”
“Help”
*These commands are only available when your vehicle is equipped with the
navigation system, and the navigation system SD card is in the card slot.
**This command is only available when you have an active SIRIUS
satellite radio subscription.
MyFord Touch® (If Equipped)439
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
most often available when using navigation.
Buttons outlined in blue indicate selections that are part of the dual
mode feature. For example, if while you are in a voice session rather
than saying the command “Enter Street Name” to change the field, you
can press Street and the voice session does not end. Instead, the voice
system changes to the Street field and asks you to say the street name.
You cannot use the buttons not outlined in blue as voice commands.
If they are touched during a voice session, the voice session ends.
For example, you can choose from the following on the Navigation home
screen:
•My Home
•Favorites
•Previous Destinations
•Point of Interest (POI)
•Emergency
•Street Address
•Intersection
•Cancel Route.
Some of the voice commands that are available while viewing this screen
are:
“DESTINATION”
“Destination my home”
“Destination street address”
“Destination favorites”
“Destination previous destinations”
“Destination POI”
“Destination intersection”
“Destination emergency”
If you choose Street Address from the navigation screen, you can choose
from the following:
•Number
•City
•Street Name
•State/Prov.
MyFord Touch® (If Equipped)441
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Some of the voice commands that are available while viewing this screen
are:
“STREET ADDRESS”
“Enter house number”
“Change house number”
“Enter street name”
“Change street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
If you choose Points of Interest from the navigation screen, you can
choose from the following:
•Search Area
•Search By Name
•Fuel Station
•AT M
•All Restaurants
•Accommodations
•Parking.
442MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Some of the voice commands that are available while viewing this screen
are:
“POINTS OF INTEREST” or “POI”
“Destination ”
“Search by name”
“Search by category”
“Change search area”
Note:These are just a sample of the voice commands available within
the Points of Interest section; the categories themselves are also
technically voice commands.
If you choose Intersection from the navigation screen, you can choose
from the following:
•1st Street
•2nd Street
•City
•State/Prov.
Some of the voice commands that are available while viewing this screen
are:
“INTERSECTION”
“Enter first street name”
“Change first street name”
“Enter second street name”
“Change second street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
The dual mode feature is also available when the voice system displays a
list of items to pick from during a voice session, where you would be
able to touch the line item or say “Line 2”. If the system does not
understand a voice command, or there are multiple options, the system
displays a voice command list for you.
MyFord Touch® (If Equipped)443
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SD Card Slot and USB Port
SD Card Slot
Note:Your SD card slot is spring-loaded. To remove the SD card, press
the card in and the system ejects it. Do not attempt to pull the card to
remove it as this could cause damage.
Note:The navigation system also uses this card slot. SeeNavigation
systemlater in this chapter for more information.
The slot is located either in the center console
or behind a small access door in the instrument
panel. To access and play music from your card,
press the lower left corner of the touchscreen,
and then select theSD Cardtab.
SD logo is a trademark of SD-3C, LLC.
USB Port
The ports are located either in the center
console or behind a small access door in the
instrument panel. To access and play music
from your device, press the lower left corner of
the touchscreen, and then select theUSBtab.
This feature allows you to plug in media playing devices, memory sticks,
flash drives or thumb drives, and charge devices if they support this
feature.
In order to playback video from your iPod® or iPhone®, if compatible,
you must have a special combination USB/RCA composite video cable,
which you can buy from Apple®. When the cable is connected to your
iPod® or iPhone®, plug the other end into both the RCA jacks and the
USB port.
MyFord Touch® (If Equipped)459
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

INFORMATION
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Under the Information menu, you can access features, such as:
A. SYNC® Services
B. SIRIUS® Travel Link™
C. Alerts
D. Calendar
E. SYNC Applications.
SYNC Services (If Equipped, U.S. Only)
Note:SYNC Services requires activation before use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. (SeePhone
earlier in this chapter for pairing instructions.)
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
A
B
C
D
E
MyFord Touch® (If Equipped)485
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because
of errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect your vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request, for continuous improvement, the service may collect and record
call details and voice communications. For more information, see SYNC
Services Terms and Conditions at www.SYNCMyRide.com. If you do not
want Ford or its service providers to collect your vehicle travel information
or other information identified in the Terms and Conditions, do not
subscribe or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
Press the voice button on the steering wheel controls.
1. When prompted, say “Services”. This initiates an outgoing
call to SYNC Services using your paired and connected
Bluetooth-enabled cellular phone.
2. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also
say, “What are my choices?” to receive a list of available services
from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
486MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressServices.
1.
SelectConnect to Servicesto initiate an outgoing call to SYNC Services
using your paired and connected Bluetooth-enabled cellular phone.
2.
Once you connect to the service, follow the voice prompts to request the
desired service, such as “Traffic” or “Directions”. You can also say, “What are
my choices?” to receive a list of available services from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say, “Help”.
Receiving Turn-by-Turn Directions
1.
When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location, just say “Business Search” and then “Search Near Me”.
If you need further assistance in finding a location, you can say
“Operator” at any time within a Directions or Business search to speak
with a live operator. The system may prompt you to speak with an
operator when it has difficulty matching your voice request. The live
operator can assist you by searching for businesses by name or by
category, residential addresses by street address or by name or specific
street intersections. Operator Assist is a feature of your SYNC Services
subscription. For more information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone call automatically ends.
If your vehicle is not equipped with Navigation:
•Turn-by-turn directions appear in the information display, in the
status bar of your touchscreen system and on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•
When on an active route, you can selectRoute SummaryorRoute
Statususing the touchscreen controls or voice commands to view the
Route Summary Turn Listor theRoute Status ETA.You can also
turn voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route updated.
Just say, “Yes” when prompted and the system delivers a new route to your
vehicle.
If your vehicle is equipped with Navigation, SYNC Services downloads
your requested destination to the navigation system. The navigation
system then calculates the route and provides driving instructions.
See theNavigation systemsection for more information.
MyFord Touch® (If Equipped)487
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to provide
quicker access to your most used or favorite
information. You can save address points, such as
work or home. You can also save favorite information
like sports teams, such as Detroit Lions, or a news
category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Push to
interruptPress the voice button at any time (while connected
to SYNC TDI Services) to interrupt a voice prompt
or an audio clip (such as a sports report) and say
your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not your
VIN (Vehicle Identification Number). You can pair
and connect your phone to any vehicle equipped
with Traffic, Directions and Information and continue
enjoying your personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
488MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SIRIUS Travel Link (If Equipped and If Activated)
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
Note:Visit www.siriusxm.com/traffic# and click on Coverage map and
details for a complete listing of all traffic areas covered by SIRIUS Travel
Link.
Note:Neither SIRIUS nor Ford is responsible for any errors or
inaccuracies in the SIRIUS Travel Link services or its use in vehicles.
When you subscribe to SIRIUS Travel Link, it can help you locate the
best gas prices, find movie listings, get current traffic alerts, view the
current weather map, get accurate ski conditions and see scores to
current sports games.
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Traffic On Route and Traffic Nearby
Touch these buttons to identify traffic incidents on your route, nearby
your vehicle’s current location or near any of your favorite places, if
programmed.
Fuel Prices
Touch this button to view fuel prices at stations close to your vehicle’s
location or on an active navigation route.
Movie Listings
Touch this button to view nearby movie theaters and their show times, if
available.
MyFord Touch® (If Equipped)489
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)