key FORD C MAX 2016 Service Manual

Charge Port
The charge port is located between the
front left-hand side door and the front
left-hand side wheel well. Press the
indentation on the charge port door to
open and close it.
Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
You can modify the light ring illumination
settings. The light ring located around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
You can press the unlock button on your
key fob to view the charge status of your
vehicle. Based on which quadrants light,
you can determine the current state of
charge. If the charge is below 25 percent,
the light ring does not light. Do not forget
to press the lock button on your key fob to
re-lock your vehicle.
The light ring also displays the current
state of charge when opening the doors. The cord acknowledgment feature
activates when you initiate a charge cycle.
The four light quadrants each individually
flash in a clockwise motion, starting with
the top right-hand side light and ending
with the top left-hand side, two times
confirming that the system detects the
charging coupler.
Charging
Note:
Your vehicle must be in park (P) to
charge.
To charge your high voltage battery:
1. Put your vehicle in park (P) and switch
off your vehicle.
2. Press the indentation on the charge port door to open it.
3. Plug the charging coupler into the charge port on your vehicle. Make sure
the button clicks confirming you have
completely engaged the coupler. 4. Verify that the cord acknowledgment
feature activates. The cord
acknowledgment feature activates
when you initiate a charge cycle.
5. If using a 240 volt charging station, follow the instructions on the charge
station to begin the charging process.
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Disconnecting the Charging
Coupler
Note:
Do not pull the wall plug from the
wall while the vehicle is charging. Doing so
may damage the outlet and the cord.
1. Remove the lock from the charging coupler button.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle on your vehicle. 4.
Close the charge port door by pressing
the indentation on the charge port
door. Continue pressing the indentation
while the door rotates
counterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts
off power from the high-voltage battery
after a collision, or if your vehicle receives
a substantial physical jolt.
To reactivate your vehicle after either
event, perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on. 3.
If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to
two more times.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
turn ignition off.
2. Press the brake pedal and press the START/STOP
button.
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to
two more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the
START/STOP
button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
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AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fully
and make sure the gearshift is
latched in park (P). Turn the ignition
to the off position and remove the key
whenever you leave your vehicle. Do not apply the brake pedal and
accelerator pedal simultaneously.
Applying both pedals simultaneously
for more than three seconds will limit
engine rpm, which may result in difficulty
maintaining speed in traffic and could lead
to serious injury. Note:
Do not leave your vehicle with the
transmission in neutral (N). Leaving your
vehicle with the transmission in neutral (N)
will drain the battery and you may not be
able to start your vehicle.
Automatic Transmission
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Move the gearshift lever to the desired
gear.
3. Come to a complete stop.
4. Move the gearshift lever and securely latch it in park (P). Park (P)
This position locks the transmission and
prevents the front wheels from turning.
Come to a complete stop before putting
your vehicle into and out of park (P).
Reverse (R)
With the gearshift lever in reverse (R), your
vehicle will move backward. Always come
to a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the gearshift lever in neutral (N), your
vehicle can be started and is free to roll.
Hold the brake pedal down while in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy.
Low (L)
•
Provides maximum engine braking.
• The transmission may be shifted into
low (L) at any vehicle speed.
• Is not intended for use under extended
or normal driving conditions and results
in lower fuel economy.
Grade assist:
Press the transmission control switch on
the side of the gearshift lever to activate
grade assist.
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standard friction braking. When the battery
is almost fully charged, the amount of
regenerative braking is limited to avoid
overcharging, and the requested
deceleration is produced by standard
friction braking alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has
also been designed to interact with the
anti-lock brake system. Regenerative
braking is disabled when the anti-lock
brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note:
When the system is operating, the
brake pedal may pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
PARKING BRAKE WARNING
Always set the parking brake fully
and make sure you shift the gearshift
lever to park (P). Switch the ignition
off and remove the key whenever you leave
your vehicle. Note:
Do not press the release button while
pulling the lever up.
To apply the parking brake: 1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its
fullest extent.
Note: If you park your vehicle on a hill and
facing uphill, shift the gearshift lever to park
(P) and turn the steering wheel away from
the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift the gearshift lever to
park (P) and turn the steering wheel toward
the curb.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push the lever down.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake and shift the transmission into park
(P) (automatic transmission) or first gear
(1) (manual transmission). You must remain in your vehicle once
you have activated the system.
During all times, you are responsible
for controlling your vehicle,
supervising the system and
intervening, if required. If the engine is revved excessively, or
if a malfunction is detected, the
system will be deactivated.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
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PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, please
read and understand the limitations
of the system as contained in this
section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system; this may include
reduced performance or a false activation. To help avoid personal injury, always
use caution when in reverse (R) and
when using the sensing system.
This system is not designed to
prevent contact with small or moving
objects. The system is designed to
provide a warning to assist the driver in
detecting large stationary objects to avoid
damaging your vehicle. The system may
not detect smaller objects, particularly
those close to the ground. Certain add-on devices such as large
trailer hitches, bike or surfboard racks
and any device that may block the
normal detection zone of the system, may
create false beeps. Note:
Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system ’s accuracy can be
affected. Do not clean the sensors with
sharp objects.
Note: If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms. Note:
The sensing system cannot be turned
off when a MyKey is present. See Principle
of Operation (page 51).
Note: If you attach certain add-on devices
such as a trailer or bike rack, the rear sensing
system may detect that add-on device and
therefore provide warnings. It is suggested
that you disable the rear sensing system
when you attach an add-on device to your
vehicle to prevent these warnings.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on.
The system can be switched off through
the information display menu or from the
pop-up message that appears once you
shift the transmission into reverse (R). See
General Information
(page 93).
If a fault is present in the system, a warning
message appears in the information
display. See
Information Messages
(page 101).
REAR PARKING AID
The rear sensors are only active when the
transmission is in reverse (R). As your
vehicle moves closer to the obstacle, the
rate of the audible warning increases.
When the obstacle is less than
10 in
(25 cm) away, the warning sounds
continuously. If the system detects a
stationary or receding object farther than
10 in (25 cm)
from the corners of the
bumper, the tone sounds for only three
seconds. Once the system detects an
object approaching, the warning sounds
again.
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•
Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 108).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brake pedal, and then pressing the ENGINE
START/STOP button until the vehicle
starts.
2. Press the brake pedal and shift the transmission into position
N.
3. Turn the vehicle off by pressing the ENGINE START/STOP button once.
(Trip Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: You can remove the key fob from the
vehicle while towing. Vehicles with Ignition Key
1. Start the vehicle by pressing the brake
pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the transmission into position
N.
3. Turn the vehicle off by turning the ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch
(page 129). (Trip
Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: If your vehicle is equipped with an
ignition key, you cannot remove the key from
the ignition cylinder when the transmission
is in position
N and the vehicle is off.
All Vehicles
• Do not exceed 70 mph (113 km/h).
• Place the transmission in position
P,
start the vehicle, and allow the engine
to run for one minute at the beginning
of each day (you may need to press the
accelerator pedal in order to start the
engine). After allowing the vehicle to
run, place the transmission back into
position
N and the ignition in the off
position.
Note: A
SHIFT TO PARK or
TRANSMISSION NOT IN PARK message
may appear in the information display when
the transmission is in position
N and the
ignition is in the off position.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
you may contact your dealer, you can call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off. FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle has a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
For vehicles equipped with a push button
start system:
1. Press the push button start to switch off the ignition.
2. Press the brake pedal and press the push button start to switch on the
ignition.
3. Check the information display for the Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
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Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
•
Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved. •
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance from the
vehicle and try to stay clear of the
smoke.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15
meters) of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.
open window, door or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
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Protected components
Fuse amp rating
Fuse or relay number
Hands-free liftgate entry module.
5A
F1
Keyless vehicle module.
10A
F2
Keyless vehicle door handles.
5A
F3
Door control unit front left.
25A
F4
Door control unit front right.
25A
F5
Door control unit rear left.
25A
F6
Door control unit rear right.
25A
F7
Not used.
—
F8
Driver seat motor.
25A
F9
Heated rear window.
25A
F10
Ignition relay.
5A
F11
Battery electronics control module.
15A
F12
Not used.
—
F13
Charger (C-MAX Energi).
10A
F14
Not used.
—
F15
Not used.
—
F16
Battery electronics control module.
10A
F17
Battery electronics control module — fan.
15A
F18
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