fuel FORD C MAX 2016 Repair Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2016, Model line: C MAX, Model: FORD C MAX 2016Pages: 395, PDF Size: 5.78 MB
Page 320 of 395

•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
317
C-MAX (CCG) Canada/United States of America, enUSA, First Printing SYNC™
Page 349 of 395

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
346
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)
Page 358 of 395

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
* Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil
Check (page 222).
Exceptions
There are several exceptions to the Normal
Schedule:
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3100 miles (5000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
355
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Page 388 of 395

Driver and Passenger Airbags...................36
Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids......................................................181
Driving Hints...................................................192
Driving Through Water................................193
DRL See: Daytime Running Lamps.......................... 77
E
Economical Driving......................................192
EcoSelect.........................................................142
Emission Control System
..........................150
On-Board Diagnostics (OBD-II)..................... 151
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 152
End User License Agreement.................366 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 366
Engine Block Heater.....................................132 Using the Engine Block Heater...................... 133
Engine Coolant Check
................................223
Adding Coolant................................................... 224
Adding Engine Coolant.................................... 225
Adding Inverter System Controller Coolant............................................................. 225
Checking the Engine Coolant........................ 223
Checking the Inverter System Controller Coolant............................................................. 224
Engine Coolant and Inverter System Controller Coolant........................................ 223
Recycled Engine Coolant................................ 225
Severe Climates.................................................. 225
What You Should Know About Fail-Safe Cooling.............................................................. 226
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check
..........................................222
Adding Engine Oil............................................... 222
Low Engine Use.................................................. 223
Engine Oil Dipstick
.......................................222
Engine Specifications.................................276
Environment......................................................14
Event Data Recording See: Data Recording.............................................. 9Export Unique Options..................................13
Extended Service Plan (ESP).................346
EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 347
EXTENDED SERVICE PLAN (U.S. Only).................................................................. 346
Exterior Mirrors
.................................................81
Fold-Away Exterior Mirrors............................... 82
Heated Exterior Mirrors...................................... 82
Integrated Blind Spot Mirrors.......................... 82
Power Exterior Mirrors......................................... 81
Signal Indicator Mirrors...................................... 82
F
Fastening the Seatbelts..............................28 Safety Belt Extension Assembly.................... 30
Safety Belt Locking Modes............................... 29
Using Safety Belts During Pregnancy...........28
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................249
Floor Mats.......................................................194
Fog Lamps - Front See: Front Fog Lamps......................................... 77
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps.............................................77
Front Parking Aid............................................171
Front Passenger Sensing System.............37
Fuel and Refueling.......................................143
Fuel Consumption
.......................................150
Calculating Fuel Economy.............................. 150
Filling the Tank.................................................... 150
Fuel Filler Funnel Location........................145
Fuel Filter.........................................................227
Fuel Quality....................................................144 Choosing the Right Fuel................................... 144
Fuel Freshness Mode........................................ 144
Fuel Shutoff
...................................................196
Fuses................................................................209
Fuse Specification Chart
..........................209
Luggage Compartment Fuse Panel............214
Passenger Compartment Fuse Panel.........212
Power Distribution Box................................... 209
Pre-Fuse Box....................................................... 209
385
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G
Garage Door Opener
See: Universal Garage Door Opener.............121
Gauges...............................................................85 Left Information Display.................................... 85
Right Information Display................................. 87
General Information on Radio Frequencies...................................................44
Intelligent Access................................................. 44
General Maintenance Information.......348
Multi-point Inspection...................................... 351
Owner Checks and Services......................... 350
Protecting Your Investment.......................... 348
Why Maintain Your Vehicle?......................... 348
Why Maintain Your Vehicle at Your Dealership?..................................................... 348
Getting Assistance Outside the U.S. and Canada.........................................................205
Getting the Services You Need...............202 Away From Home.............................................. 202
Global Opening
................................................81
Opening the Windows........................................ 81
H
Handbrake See: Parking Brake............................................. 165
Hazard Warning Flashers..........................196
Headlamp Adjusting See: Adjusting the Headlamps...................... 231
Headlamp Exit Delay....................................76
Headlamp Removal See: Removing a Headlamp.......................... 232
Head Restraints..............................................113 Adjusting the Head Restraint.......................... 114
Heated Seats
.................................................120
Heated Windows and Mirrors....................111 Heated Exterior Mirrors....................................... 111
Heated Rear Window.......................................... 111
Heating See: Climate Control......................................... 108
High Voltage Battery Cut-Off Switch............................................................160
High Voltage Battery
...................................153
General Information.......................................... 153Hill Start Assist
..............................................165
Switching the System On and Off...............166
Using Hill Start Assist....................................... 166
Hints on Controlling the Interior Climate..........................................................109
Cooling the Interior Quickly............................. 110
General Hints....................................................... 109
Heating the Interior Quickly............................. 110
Recommended Settings for Cooling ..........110
Recommended Settings for Heating...........110
Side Window Defogging in Cold Weather.............................................................. 110
Hints on Driving With Anti-Lock Brakes............................................................165
Hood Lock See: Opening and Closing the Hood...........218
Hybrid Vehicle Frequently Asked Questions.....................................................140
Hybrid Vehicle Operation...........................135 Battery:................................................................... 136
Braking:................................................................... 136
Driving:.................................................................... 135
Driving to Optimize Fuel Economy..............136
Engine:.................................................................... 136
EV+ Mode............................................................... 137
Starting:.................................................................. 135
Stopping:................................................................ 135
Transmission Operation:.................................. 135
I
Ignition Switch...............................................129
In California (U.S. Only)
............................203
Information Display Control......................69
Multimedia Controls........................................... 69
Information Displays
.....................................93
General Information............................................ 93
386
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Information Messages.................................101
AdvanceTrac®..................................................... 102
Alarm....................................................................... 102
Battery and Charging System (High Voltage)............................................................ 102
Doors....................................................................... 103
Fuel........................................................................\
.. 103
Hill Start Assist.................................................... 103
Keys and Intelligent Access............................ 104
Maintenance........................................................ 105
MyKey..................................................................... 105
Park Aid.................................................................. 106
Park Brake............................................................. 106
Power Steering.................................................... 107
Remote Start........................................................ 107
Tire Pressure Monitoring System.................. 107
Transmission........................................................ 107
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................85
Instrument Lighting Dimmer......................76
Vehicles With Front Fog Lamps...................... 76
Vehicles Without Front Fog Lamps...............76
Interior Lamps
.................................................78
Front Interior Lamp.............................................. 78
Front Interior Lamp - With Panorama Roof...................................................................... 78
Rear Interior Lamp............................................... 79
Interior Mirror
...................................................83
Auto-Dimming Mirror.......................................... 83
Introduction.........................................................7
J
Jump Starting the Vehicle.........................197 Connecting the Jumper Cables..................... 197
Jump Starting...................................................... 198
Preparing Your Vehicle...................................... 197
Removing the Jumper Cables........................ 198
K
Keyless Starting
............................................129
Ignition Modes..................................................... 130Keys and Remote Controls.........................44
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 75
High Beams............................................................. 74
Lighting...............................................................74 General Information............................................ 74
Load Carrying.................................................182
Load Limit
.......................................................183
Vehicle Loading - with and without a
Trailer .................................................................. 183
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 59
Battery Saver......................................................... 60
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................182 Removing the Shade......................................... 182
M
Maintenance..................................................218 General Information.......................................... 218
Manual Liftgate..............................................60 Closing the Liftgate.............................................. 61
Opening the Liftgate.......................................... 60
Manual Seats
..................................................115
Adjusting the Height of the Driver's
Seat...................................................................... 116
Lumbar Adjustment (If Equipped)................117
Moving the Seat Backward and Forward.............................................................. 116
Recline Adjustment............................................ 116
Media Hub
......................................................296
Message Center See: Information Displays................................. 93
387
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Mirrors
See: Heated Windows and Mirrors.................111
See: Windows and Mirrors............................... 80
Mobile Communications Equipment.......12
Motorcraft Parts............................................277
MyKey Troubleshooting...............................54
MyKey ™..............................................................51
Principle of Operation.......................................... 51
N
Normal Scheduled Maintenance
...........352
Intelligent Oil-Life Monitor™......................... 352
Normal Maintenance Intervals..................... 352
O
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual..........207
Overhead Console
........................................128
P
Parking Aids....................................................170 Principle of Operation....................................... 170
Parking Brake
.................................................165
Passive Anti-Theft System.........................65
SecuriLock®........................................................... 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Plug-In Hybrid Vehicle Operation...........137 ECO Cruise............................................................ 139
EV Modes............................................................... 137
Fuel Freshness..................................................... 139
Low Engine Use................................................... 139
Plug-in Power Mode and Hybrid Mode................................................................... 137
Post-Crash Alert System
...........................201 Power Door Locks
See: Locking and Unlocking............................. 56
Power Liftgate..................................................61 Hands-Free Feature............................................ 63
Obstacle Detection............................................. 63
Opening and Closing the Liftgate................... 61
Setting the Liftgate Open Height................... 63
Stopping the Liftgate Movement................... 62
Power Seats.....................................................117 Power Lumbar...................................................... 119
Power Steering Fluid Check.....................227
Power Windows
.............................................80
Accessory Delay..................................................... 81
Bounce-Back......................................................... 80
One-Touch Down................................................ 80
One-Touch Up...................................................... 80
Window Lock......................................................... 80
Protecting the Environment........................14
R
Rear Parking Aid
............................................170
Rear Seat Armrest........................................120
Rear Seats
........................................................119
Folding the Seatback ........................................ 119
Unfolding the Seatback.................................... 119
Rear Under Floor Storage..........................182
Rear View Camera........................................176 Using the Rear View Camera System.........176
Rear View Camera See: Rear View Camera.................................... 176
Rear Window Wiper and Washers...........72 Rear Window Washer......................................... 73
Rear Window Wiper............................................. 72
Refueling..........................................................146 Easy Fuel ™ Capless Fuel System................146
Easy Fuel ™ Capless System - Energi
Vehicles Only................................................... 147
Remote Control..............................................44 Car Finder................................................................ 48
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start (If Equipped)............................. 48
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 48
Remote Start....................................................111 Automatic Settings............................................. 112
Removing a Headlamp..............................232
388
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Repairing Minor Paint Damage..............245
Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)..............................................................207
Reporting Safety Defects (U.S. Only)..............................................................207
Roadside Assistance...................................195 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 195
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................196
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 196
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 195
Vehicles Sold in the United States: Using Roadside Assistance.................................... 195
Roadside Emergencies...............................195
Running-In See: Breaking-In.................................................. 192
Running Out of Fuel.....................................145 Adding Fuel From a Portable Fuel
Container.......................................................... 145
Filling a Portable Fuel Container.................. 145
S
Safety Canopy ™
............................................40
Safety Precautions.......................................143
Satellite Radio..............................................294
Satellite Radio Electronic Serial Number
(ESN)................................................................ 295
Satellite Radio Reception Factors..............294
SIRIUS® Satellite Radio Service.................294
Troubleshooting................................................. 295
Scheduled Maintenance Record...........356
Scheduled Maintenance..........................348
Seatbelt Height Adjustment.....................30
Seatbelt Reminder
..........................................31
Belt-Minder™......................................................... 31Seatbelts............................................................27
Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime................................................................31
Conditions of operation...................................... 31
Seats...................................................................113
Security..............................................................65
Side Airbags.....................................................39
Sitting in the Correct Position...................113
Snow Chains See: Using Snow Chains................................. 270
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................354
Exceptions............................................................ 355
Speed Control See: Cruise Control............................................. 179
Stability Control
............................................168
Principle of Operation...................................... 168
Starter Switch See: Ignition Switch........................................... 129
Starting a Gasoline Engine.......................130 Guarding Against Exhaust Fumes................132
Important Ventilating Information...............132
Switching Off the Vehicle When It Is
Moving................................................................ 132
Switching Off the Vehicle When It Is Stationary.......................................................... 131
Vehicles with an Ignition Key......................... 130
Vehicles with Keyless Start............................ 130
Starting and Stopping the Engine..........129 General Information.......................................... 129
Steering
.............................................................181
Electric Power Steering..................................... 181
Steering Wheel
................................................67
Storage Compartments.............................128
Sun Shades
......................................................84
Bounce-Back......................................................... 84
Opening and Closing the Sun Shade...........84
Sun Shade Relearning....................................... 84
Sun Visors
.........................................................83
Illuminated Vanity Mirror................................... 83
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
389
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Using SYNC™ With Your Media
Player.............................................................325
Accessing Your Play Menu............................. 330
Connecting Your Digital Media Player to the USB Port........................................................... 325
Media Menu Features...................................... 328
Media Voice Commands................................. 327
System Settings................................................. 332
What's Playing?................................................. 326
Using SYNC™ With Your Phone............302
Accessing Features Through the Phone
Menu................................................................. 306
Accessing Your Phone Settings...................... 311
Making a Call...................................................... 305
Pairing a Cell Phone for the First Time................................................................... 302
Pairing Subsequent Cell Phones.................303
Phone Options during an Active Call.........305
Phone Voice Commands................................ 303
Receiving Calls................................................... 305
System Settings.................................................. 312
Text Messaging.................................................. 309
Using Traction Control
................................167
Switching the System Off................................ 167
System Indicator Lights and Messages.......................................................... 167
Using a Switch..................................................... 167
Using the Information Display Controls............................................................. 167
Using Voice Recognition
...........................299
Initiating a Voice Session................................ 299
System Interaction and Feedback.............300
Utilizing the Mediation/Arbitration Program (Canada Only)........................205
V
Vehicle Care
....................................................241
General Information.......................................... 241
Vehicle Certification Label
.......................279
Vehicle Identification Number................278 Vehicle Storage............................................246
12V Battery............................................................ 247
Body........................................................................\
246
Brakes..................................................................... 247
Cooling System................................................... 247
Engine.................................................................... 246
Fuel System.......................................................... 247
General.................................................................. 246
Miscellaneous...................................................... 247
Removing Vehicle From Storage.................. 247
Tires........................................................................\
. 247
Ventilation See: Climate Control......................................... 108
VIN See: Vehicle Identification Number............278
Voice Control
...................................................68
391
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W
Warning Lamps and Indicators................89
Anti-Lock Braking System................................ 89
Battery..................................................................... 89
Brake System........................................................ 89
Cruise Control....................................................... 89
Direction Indicator............................................... 89
Door Ajar................................................................. 89
EcoSelect................................................................ 89
Engine and Motor Coolant Temperature..................................................... 89
Engine Oil................................................................ 90
EV Later................................................................... 90
EV Now.................................................................... 90
Fasten Safety Belt............................................... 90
Front Airbag........................................................... 90
Front Fog Lamps.................................................. 90
High Beam.............................................................. 90
Liftgate Ajar........................................................... 90
Low Battery............................................................ 90
Low Fuel Level...................................................... 90
Low Tire Pressure Warning.............................. 90
Overdrive Cancel and Grade Assist..............90
Parking Lamps....................................................... 91
Powertrain Fault.................................................... 91
Ready to Drive........................................................ 91
Service Engine Soon............................................ 91
Stability Control..................................................... 91
Stability Control Off............................................ 92
Stop Safely............................................................. 92
Vehicle Plugged in................................................ 92
Washer Fluid Check.....................................227
Washers See: Cleaning the Exterior............................... 241
See: Wipers and Washers................................. 70
Waxing.............................................................242
Wheels and Tires
.........................................249
Technical Specifications................................. 274
Windows and Mirrors...................................80
Windshield Washers
......................................72
Windshield Wipers.........................................70
Intermittent Wipe................................................. 70
Speed Dependent Wipers................................ 70
Wiper Blades See: Checking the Wiper Blades.................. 229
Wipers and Washers.....................................70 Wrecker Towing
See: Transporting the Vehicle....................... 190
392
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index