fuel FORD C MAX ENERGI 2016 Repair Manual

•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (IfEquipped, United States Only)
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
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SYNC™

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the extendedservice plan backed by Ford MotorCompany, and provides peace of mindprotection beyond the New Vehicle LimitedWarranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four core Extended Service Planswith different levels of coverage. Ask yourauthorized dealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S.,Canada and Mexico. It is the extendedservice plan authorized and backed by FordMotor Company.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation.
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
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Extended Service Plan (ESP)

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform multi-point inspection.
*Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine OilCheck (page 222).
Exceptions
There are several exceptions to the NormalSchedule:
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3100 miles (5000kilometers).
If the available API SM or SN oils are notavailable, then the oil change interval is1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
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Scheduled Maintenance

Driver and Passenger Airbags...................36Children and Airbags..........................................36Proper Driver and Front Passenger SeatingAdjustment........................................................36Driver Knee Airbag.........................................40Driving Aids......................................................181Driving Hints...................................................192Driving Through Water................................193DRLSee: Daytime Running Lamps..........................77
E
Economical Driving......................................192EcoSelect.........................................................142Emission Control System..........................150On-Board Diagnostics (OBD-II).....................151Readiness for Inspection and Maintenance(I/M) Testing....................................................152End User License Agreement.................366VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................366Engine Block Heater.....................................132Using the Engine Block Heater......................133Engine Coolant Check................................223Adding Coolant...................................................224Adding Engine Coolant....................................225Adding Inverter System ControllerCoolant.............................................................225Checking the Engine Coolant........................223Checking the Inverter System ControllerCoolant.............................................................224Engine Coolant and Inverter SystemController Coolant........................................223Recycled Engine Coolant................................225Severe Climates..................................................225What You Should Know About Fail-SafeCooling..............................................................226Engine ImmobilizerSee: Passive Anti-Theft System.....................65Engine Oil Check..........................................222Adding Engine Oil...............................................222Low Engine Use..................................................223Engine Oil Dipstick.......................................222Engine Specifications.................................276Environment......................................................14Event Data RecordingSee: Data Recording..............................................9
Export Unique Options..................................13Extended Service Plan (ESP).................346EXTENDED SERVICE PLAN (CANADAONLY)................................................................347EXTENDED SERVICE PLAN (U.S.Only)..................................................................346Exterior Mirrors.................................................81Fold-Away Exterior Mirrors...............................82Heated Exterior Mirrors......................................82Integrated Blind Spot Mirrors..........................82Power Exterior Mirrors.........................................81Signal Indicator Mirrors......................................82
F
Fastening the Seatbelts..............................28Safety Belt Extension Assembly....................30Safety Belt Locking Modes...............................29Using Safety Belts During Pregnancy...........28Flat Tire InflationSee: Tire Sealant and Inflator Kit.................249Floor Mats.......................................................194Fog Lamps - FrontSee: Front Fog Lamps.........................................77Ford Credit..........................................................11(U.S. Only).................................................................11Front Fog Lamps.............................................77Front Parking Aid............................................171Front Passenger Sensing System.............37Fuel and Refueling.......................................143Fuel Consumption.......................................150Calculating Fuel Economy..............................150Filling the Tank....................................................150Fuel Filler Funnel Location........................145Fuel Filter.........................................................227Fuel Quality....................................................144Choosing the Right Fuel...................................144Fuel Freshness Mode........................................144Fuel Shutoff...................................................196Fuses................................................................209Fuse Specification Chart..........................209Luggage Compartment Fuse Panel............214Passenger Compartment Fuse Panel.........212Power Distribution Box...................................209Pre-Fuse Box.......................................................209
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Index

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Garage Door OpenerSee: Universal Garage Door Opener.............121Gauges...............................................................85Left Information Display....................................85Right Information Display.................................87General Information on RadioFrequencies...................................................44Intelligent Access.................................................44General Maintenance Information.......348Multi-point Inspection......................................351Owner Checks and Services.........................350Protecting Your Investment..........................348Why Maintain Your Vehicle?.........................348Why Maintain Your Vehicle at YourDealership?.....................................................348Getting Assistance Outside the U.S. andCanada.........................................................205Getting the Services You Need...............202Away From Home..............................................202Global Opening................................................81Opening the Windows........................................81
H
HandbrakeSee: Parking Brake.............................................165Hazard Warning Flashers..........................196Headlamp AdjustingSee: Adjusting the Headlamps......................231Headlamp Exit Delay....................................76Headlamp RemovalSee: Removing a Headlamp..........................232Head Restraints..............................................113Adjusting the Head Restraint..........................114Heated Seats.................................................120Heated Windows and Mirrors....................111Heated Exterior Mirrors.......................................111Heated Rear Window..........................................111HeatingSee: Climate Control.........................................108High Voltage Battery Cut-OffSwitch............................................................160High Voltage Battery...................................153General Information..........................................153
Hill Start Assist..............................................165Switching the System On and Off...............166Using Hill Start Assist.......................................166Hints on Controlling the InteriorClimate..........................................................109Cooling the Interior Quickly.............................110General Hints.......................................................109Heating the Interior Quickly.............................110Recommended Settings for Cooling ..........110Recommended Settings for Heating...........110Side Window Defogging in ColdWeather..............................................................110Hints on Driving With Anti-LockBrakes............................................................165Hood LockSee: Opening and Closing the Hood...........218Hybrid Vehicle Frequently AskedQuestions.....................................................140Hybrid Vehicle Operation...........................135Battery:...................................................................136Braking:...................................................................136Driving:....................................................................135Driving to Optimize Fuel Economy..............136Engine:....................................................................136EV+ Mode...............................................................137Starting:..................................................................135Stopping:................................................................135Transmission Operation:..................................135
I
Ignition Switch...............................................129In California (U.S. Only)............................203Information Display Control......................69Multimedia Controls...........................................69Information Displays.....................................93General Information............................................93
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Index

Information Messages.................................101AdvanceTrac®.....................................................102Alarm.......................................................................102Battery and Charging System (HighVoltage)............................................................102Doors.......................................................................103Fuel..........................................................................103Hill Start Assist....................................................103Keys and Intelligent Access............................104Maintenance........................................................105MyKey.....................................................................105Park Aid..................................................................106Park Brake.............................................................106Power Steering....................................................107Remote Start........................................................107Tire Pressure Monitoring System..................107Transmission........................................................107Installing Child Restraints............................16Child Seats...............................................................16Using Lap and Shoulder Belts..........................17Using Lower Anchors and Tethers forCHildren (LATCH)............................................19Using Tether Straps..............................................21Instrument Cluster........................................85Instrument Lighting Dimmer......................76Vehicles With Front Fog Lamps......................76Vehicles Without Front Fog Lamps...............76Interior Lamps.................................................78Front Interior Lamp..............................................78Front Interior Lamp - With PanoramaRoof......................................................................78Rear Interior Lamp...............................................79Interior Mirror...................................................83Auto-Dimming Mirror..........................................83Introduction.........................................................7
J
Jump Starting the Vehicle.........................197Connecting the Jumper Cables.....................197Jump Starting......................................................198Preparing Your Vehicle......................................197Removing the Jumper Cables........................198
K
Keyless Starting............................................129Ignition Modes.....................................................130
Keys and Remote Controls.........................44
L
Lighting Control...............................................74Headlamp Flasher................................................75High Beams.............................................................74Lighting...............................................................74General Information............................................74Load Carrying.................................................182Load Limit.......................................................183Vehicle Loading - with and without aTrailer..................................................................183Locking and Unlocking.................................56Activating Intelligent Access ...........................57Autolock..................................................................59Battery Saver.........................................................60Illuminated Entry..................................................59Illuminated Exit.....................................................59Mechanical Key.....................................................57Opening a Rear Door from Inside...................57Power Door Locks................................................56Remote Control....................................................56Smart Unlocks For Integrated KeyheadTransmitter........................................................58Smart Unlocks For Intelligent Access Keys................................................................................58Locks...................................................................56Luggage Covers.............................................182Removing the Shade.........................................182
M
Maintenance..................................................218General Information..........................................218Manual Liftgate..............................................60Closing the Liftgate..............................................61Opening the Liftgate..........................................60Manual Seats..................................................115Adjusting the Height of the Driver'sSeat......................................................................116Lumbar Adjustment (If Equipped)................117Moving the Seat Backward andForward..............................................................116Recline Adjustment............................................116Media Hub......................................................296Message CenterSee: Information Displays.................................93
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Index

MirrorsSee: Heated Windows and Mirrors.................111See: Windows and Mirrors...............................80Mobile Communications Equipment.......12Motorcraft Parts............................................277MyKey Troubleshooting...............................54MyKey™..............................................................51Principle of Operation..........................................51
N
Normal Scheduled Maintenance...........352Intelligent Oil-Life Monitor™.........................352Normal Maintenance Intervals.....................352
O
Oil CheckSee: Engine Oil Check.......................................222Opening and Closing the Hood...............218Closing the Hood................................................219Opening the Hood..............................................218Ordering Additional Owner'sLiterature.....................................................206Obtaining a French Owner’s Manual..........207Overhead Console........................................128
P
Parking Aids....................................................170Principle of Operation.......................................170Parking Brake.................................................165Passive Anti-Theft System.........................65SecuriLock®...........................................................65PATSSee: Passive Anti-Theft System.....................65Perchlorate.........................................................11Personal Safety System™..........................34How Does the Personal Safety SystemWork?..................................................................34Plug-In Hybrid Vehicle Operation...........137ECO Cruise............................................................139EV Modes...............................................................137Fuel Freshness.....................................................139Low Engine Use...................................................139Plug-in Power Mode and HybridMode...................................................................137Post-Crash Alert System...........................201
Power Door LocksSee: Locking and Unlocking.............................56Power Liftgate..................................................61Hands-Free Feature............................................63Obstacle Detection.............................................63Opening and Closing the Liftgate...................61Setting the Liftgate Open Height...................63Stopping the Liftgate Movement...................62Power Seats.....................................................117Power Lumbar......................................................119Power Steering Fluid Check.....................227Power Windows.............................................80Accessory Delay.....................................................81Bounce-Back.........................................................80One-Touch Down................................................80One-Touch Up......................................................80Window Lock.........................................................80Protecting the Environment........................14
R
Rear Parking Aid............................................170Rear Seat Armrest........................................120Rear Seats........................................................119Folding the Seatback ........................................119Unfolding the Seatback....................................119Rear Under Floor Storage..........................182Rear View Camera........................................176Using the Rear View Camera System.........176Rear View CameraSee: Rear View Camera....................................176Rear Window Wiper and Washers...........72Rear Window Washer.........................................73Rear Window Wiper.............................................72Refueling..........................................................146Easy Fuel™ Capless Fuel System................146Easy Fuel™ Capless System - EnergiVehicles Only...................................................147Remote Control..............................................44Car Finder................................................................48Integrated Keyhead Transmitters .................44Intelligent Access Key.........................................45Remote Start (If Equipped).............................48Replacing the Battery.........................................46Sounding a Panic Alarm....................................48Remote Start....................................................111Automatic Settings.............................................112Removing a Headlamp..............................232
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Index

Repairing Minor Paint Damage..............245Replacement PartsRecommendation.........................................11Collision Repairs.....................................................11Scheduled Maintenance and MechanicalRepairs...................................................................11Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................207Reporting Safety Defects (U.S.Only)..............................................................207Roadside Assistance...................................195Vehicles Sold in Canada: Getting RoadsideAssistance........................................................195Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................196Vehicles Sold in Canada: Using RoadsideAssistance........................................................196Vehicles Sold in the United States: GettingRoadside Assistance....................................195Vehicles Sold in the United States: UsingRoadside Assistance....................................195Roadside Emergencies...............................195Running-InSee: Breaking-In..................................................192Running Out of Fuel.....................................145Adding Fuel From a Portable FuelContainer..........................................................145Filling a Portable Fuel Container..................145
S
Safety Canopy™............................................40Safety Precautions.......................................143Satellite Radio..............................................294Satellite Radio Electronic Serial Number(ESN)................................................................295Satellite Radio Reception Factors..............294SIRIUS® Satellite Radio Service.................294Troubleshooting.................................................295Scheduled Maintenance Record...........356Scheduled Maintenance..........................348Seatbelt Height Adjustment.....................30Seatbelt Reminder..........................................31Belt-Minder™.........................................................31
Seatbelts............................................................27Principle of Operation.........................................27Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation......................................31Seats...................................................................113Security..............................................................65Side Airbags.....................................................39Sitting in the Correct Position...................113Snow ChainsSee: Using Snow Chains.................................270Special Notices................................................12New Vehicle Limited Warranty.........................12On-board Diagnostics (OBD-II).......................12Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance..............................................354Exceptions............................................................355Speed ControlSee: Cruise Control.............................................179Stability Control............................................168Principle of Operation......................................168Starter SwitchSee: Ignition Switch...........................................129Starting a Gasoline Engine.......................130Guarding Against Exhaust Fumes................132Important Ventilating Information...............132Switching Off the Vehicle When It IsMoving................................................................132Switching Off the Vehicle When It IsStationary..........................................................131Vehicles with an Ignition Key.........................130Vehicles with Keyless Start............................130Starting and Stopping the Engine..........129General Information..........................................129Steering.............................................................181Electric Power Steering.....................................181Steering Wheel................................................67Storage Compartments.............................128Sun Shades......................................................84Bounce-Back.........................................................84Opening and Closing the Sun Shade...........84Sun Shade Relearning.......................................84Sun Visors.........................................................83Illuminated Vanity Mirror...................................83Supplementary Restraints System.........35Principle of Operation.........................................35Symbols Glossary.............................................7
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Index

Using SYNC™ With Your MediaPlayer.............................................................325Accessing Your Play Menu.............................330Connecting Your Digital Media Player to theUSB Port...........................................................325Media Menu Features......................................328Media Voice Commands.................................327System Settings.................................................332What's Playing?.................................................326Using SYNC™ With Your Phone............302Accessing Features Through the PhoneMenu.................................................................306Accessing Your Phone Settings......................311Making a Call......................................................305Pairing a Cell Phone for the FirstTime...................................................................302Pairing Subsequent Cell Phones.................303Phone Options during an Active Call.........305Phone Voice Commands................................303Receiving Calls...................................................305System Settings..................................................312Text Messaging..................................................309Using Traction Control................................167Switching the System Off................................167System Indicator Lights andMessages..........................................................167Using a Switch.....................................................167Using the Information DisplayControls.............................................................167Using Voice Recognition...........................299Initiating a Voice Session................................299System Interaction and Feedback.............300Utilizing the Mediation/ArbitrationProgram (Canada Only)........................205
V
Vehicle Care....................................................241General Information..........................................241Vehicle Certification Label.......................279Vehicle Identification Number................278
Vehicle Storage............................................24612V Battery............................................................247Body........................................................................246Brakes.....................................................................247Cooling System...................................................247Engine....................................................................246Fuel System..........................................................247General..................................................................246Miscellaneous......................................................247Removing Vehicle From Storage..................247Tires.........................................................................247VentilationSee: Climate Control.........................................108VINSee: Vehicle Identification Number............278Voice Control...................................................68
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Index

W
Warning Lamps and Indicators................89Anti-Lock Braking System................................89Battery.....................................................................89Brake System........................................................89Cruise Control.......................................................89Direction Indicator...............................................89Door Ajar.................................................................89EcoSelect................................................................89Engine and Motor CoolantTemperature.....................................................89Engine Oil................................................................90EV Later...................................................................90EV Now....................................................................90Fasten Safety Belt...............................................90Front Airbag...........................................................90Front Fog Lamps..................................................90High Beam..............................................................90Liftgate Ajar...........................................................90Low Battery............................................................90Low Fuel Level......................................................90Low Tire Pressure Warning..............................90Overdrive Cancel and Grade Assist..............90Parking Lamps.......................................................91Powertrain Fault....................................................91Ready to Drive........................................................91Service Engine Soon............................................91Stability Control.....................................................91Stability Control Off............................................92Stop Safely.............................................................92Vehicle Plugged in................................................92Washer Fluid Check.....................................227WashersSee: Cleaning the Exterior...............................241See: Wipers and Washers.................................70Waxing.............................................................242Wheels and Tires.........................................249Technical Specifications.................................274Windows and Mirrors...................................80Windshield Washers......................................72Windshield Wipers.........................................70Intermittent Wipe.................................................70Speed Dependent Wipers................................70Wiper BladesSee: Checking the Wiper Blades..................229Wipers and Washers.....................................70
Wrecker TowingSee: Transporting the Vehicle.......................190
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Index