power steering FORD C MAX ENERGI 2016 Owners Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2016, Model line: C MAX ENERGI, Model: FORD C MAX ENERGI 2016Pages: 395, PDF Size: 6.78 MB
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Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement PartsRecommendation........................................11
Special Notices................................................12
Mobile CommunicationsEquipment.....................................................12
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information.......................................15
Installing Child Restraints............................16
Booster Seats..................................................22
Child Restraint Positioning.........................24
Child Safety Locks..........................................25
Seatbelts
Principle of Operation...................................27
Fastening the Seatbelts..............................28
Seatbelt Height Adjustment.....................30
Seatbelt Warning Lamp and IndicatorChime..............................................................31
Seatbelt Reminder..........................................31
Child Restraint and SeatbeltMaintenance................................................33
Personal Safety System™
Personal Safety System™..........................34
Supplementary RestraintsSystem
Principle of Operation..................................35
Driver and Passenger Airbags...................36
Front Passenger Sensing System.............37
Side Airbags.....................................................39
Driver Knee Airbag.........................................40
Safety Canopy™............................................40
Crash Sensors and Airbag Indicator........42
Airbag Disposal...............................................43
Keys and Remote Controls
General Information on RadioFrequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or RemoteControl...........................................................50
MyKey™
Principle of Operation...................................51
Creating a MyKey............................................52
Clearing All MyKeys.......................................52
Checking MyKey System Status...............54
Using MyKey With Remote StartSystems.........................................................54
MyKey Troubleshooting...............................54
Locks
Locking and Unlocking.................................56
Manual Liftgate..............................................60
Power Liftgate..................................................61
Security
Passive Anti-Theft System........................65
Anti-Theft Alarm............................................66
Steering Wheel
Adjusting the Steering Wheel....................67
Audio Control...................................................67
Voice Control...................................................68
Cruise Control.................................................68
Information Display Control......................69
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Table of Contents
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Ordering Additional Owner'sLiterature....................................................206
Reporting Safety Defects (U.S.Only).............................................................207
Reporting Safety Defects (CanadaOnly).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................219
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................221
Engine Oil Dipstick.......................................222
Engine Oil Check..........................................222
Engine Coolant Check................................223
Automatic Transmission FluidCheck............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check.....................227
Washer Fluid Check.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades......................229
Changing the Wiper Blades.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information....................................241
Cleaning Products........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242
Cleaning the Engine....................................243
Cleaning the Windows and WiperBlades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel andInstrument Cluster Lens.......................244
Cleaning Leather Seats.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications...........................274
Capacities and Specific-ations
Engine Specifications.................................276
Motorcraft Parts............................................277
Vehicle Identification Number................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information...................................283
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/CD.................................................................288
Digital Radio...................................................291
Satellite Radio..............................................294
USB Port.........................................................296
Media Hub......................................................296
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Table of Contents
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Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company,Ford of Canada, and service and repair
facilities may access or share among themvehicle diagnostic information receivedthrough a direct connection to your vehiclewhen diagnosing or servicing your vehicle.Additionally, when your vehicle is in forservice or repair, Ford Motor Company,Ford of Canada, and service and repairfacilities may access or share among themdata for vehicle improvement purposes.For U.S. only (if equipped), if you chooseto use the SYNC Vehicle Health Report,you consent that certain diagnosticinformation may also be accessedelectronically by Ford Motor Company andFord authorized service facilities, and thatthe diagnostic information may be usedfor any purpose. See SYNC™ (page 297).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
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IntroductionE139213 E167012 E138639
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Display/Trip
(avg miles(or km)/fullcharge + instantmiles(or km)/fullcharge gauge + batterygauge + fuel gauge)
HelpFuel Economy(Energi only)Shown in Hybrid Mode(avg fuel economy +instant fuel economygauge + battery gauge+ fuel gauge)
——HelpTrip 1: Trip Data +Battery Gauge + FuelGauge
Trip 2: Trip Data +Battery Gauge + FuelGauge
Engage
Engage provides separate gauges forengine power and high voltage batterypower in kilowatts (kW). The engine powergauge fill is white and the high voltagebattery power gauge fill is blue. You canalso see an instantaneous fuel economygauge. When your vehicle is operating onbattery power only, you will see EVdisplayed and the gauges will appear inblue.
Empower
Empower provides a power demand gaugein kilowatts (kW) which includes an engineon or off threshold.
•When your vehicle is operating withbattery power only (below thethreshold), you will see EV displayedand the gauge fill is blue.
•When your vehicle is operating withboth the engine and the high voltagebattery providing power the gauge fillis white.
•When power demand surpasses theamber indicator, this level of demandand associated fuel economy displaysin amber.
•When the engine is on, reducing powerdemand to less than the threshold willallow the engine to turn off.
You can also see an instantaneous fueleconomy gauge.
Note:You can reset your average fueleconomy by pressing and holding the OKbutton on the left hand steering wheelcontrols.
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Information Displays
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Fuel Economy (Energi only)
This display is only available in HybridMode. In Plug-in Power Mode the displaychanges to Miles (or km)/Full Charge.
An Instant Fuel Economy gauge is providedalong with Avg Fuel Economy. Whileviewing this screen you can reset youraverage fuel economy by pressing andholding the OK button on the left handsteering wheel controls. For moreinformation see Common Displays in thischapter.
Trip 1 & 2
Provides trip odometer, trip average fueleconomy and trip timer.
Distance traveled on battery power onlywith the engine off is shown in blue nextto total trip distance.
For Energi vehicles total plug-in electricityused in kilowatt hours (kWh) is shown inblue next to trip average fuel economy.
Info
In this mode, you can viewdifferent vehicle systeminformation and perform asystem check.
Information
Displays a number of different system tutorials. Use the up/downarrows to scroll through the tutorials. Then press OK to view.Tutorial
MyKeys (Number of MyKeys programmed)MyKey
MyKey Miles (km) (Distance traveled using a programmed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable. The system checkmenu may appear different based upon equipment options andcurrent vehicle status. Use the up/down arrow buttons to scrollthrough the list.
System Check
Settings
In this mode, you can configuredifferent driver setting choices.
Note:Some items are optional and may not appear.
Note:Some MyKey items will only appear if a MyKey is set.
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Note:Fuel Economy will be impacted byyour use of brakes, accelerator andaccessories, as well as environmentalconditions such as hills and weather.
Note:Fuel economy is not always ameasure of appropriate driving behavior. Forexample, when driving uphill andmaintaining an appropriate speed, yourinstant fuel economy may not be good(losing leaves) but the Coach may show ablue bar for Acceleration and Cruising.
Common Displays
Both Average fuel economy and aninstantaneous fuel economy gauge areincluded in Engage, Empower, MyView (ifselected) and Fuel Economy (shown inHybrid Mode) on the left informationdisplay. They are also included in FuelHistory on the right information display.
Average Fuel Economy
Average Fuel Economy is continuouslyaveraged since the last reset. You can resetyour average fuel economy by pressing andholding the OK button on thecorresponding steering wheel controls. ForEnergi vehicles both Hybrid and Plug-inPower mode operation will be included inthe calculation.
Note:Average fuel economy cannot bereset in MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy isgreater than the maximum valuedisplayed, a + sign will be shown next tothe maximum scale number. When yourvehicle is operating on battery power only,EV will display and the gauge fill will showin blue.
INFORMATION MESSAGES
Note:Depending on the vehicle optionsequipped with your vehicle, not all of themessages display or are available. Certainmessages may be abbreviated or shorteneddepending upon which cluster type youhave.
Press the OK button to acknowledge andremove some messages from theinformation display. Other messages arebe removed automatically after a shorttime.
Certain messages need to be confirmedbefore you can access the menus.
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Power Steering
ActionMessage
The power steering system has detected a condition thatrequires service. See your authorized dealer.Steering Fault ServiceNow
The power steering system is not working. Stop the vehicle asafe place. Contact your authorized dealer.Steering Loss StopSafely
Remote Start
ActionMessage
Displayed when the remote start system is active.Remote Start Active
Tire Pressure Monitoring System
ActionMessage
Displays when one or more tires on your vehicle have low tirepressure. See Tire Pressure Monitoring System (page 270).Tire Pressure Low
Displays when the tire pressure monitoring system ismalfunctioning. If the warning stays on or continues to comeon, contact your authorized dealer. See Tire PressureMonitoring System (page 270).
Tire Pressure MonitorFault
Displayed when a tire pressure sensor is malfunctioning, oryour spare tire is in use. See Tire Pressure MonitoringSystem (page 270). If the warning stays on or continues tocome on, contact your authorized dealer as soon as possible.
Tire Pressure SensorFault
Transmission
ActionMessage
Displays as a reminder to shift into park.Transmission Not in Park
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Information Displays
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Switching Off the Vehicle When ItIs Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
Vehicles with an Ignition Key
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P and turn the key to position0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P.
3. Press and hold the button for onesecond, or press it three times withintwo seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by your authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes. Carbonmonoxide is present in exhaust fumes.Take precautions to avoid its dangerouseffects.
Important Ventilating Information
If you stop your vehicle and leave it idlingfor long periods, we recommend that youdo one of the following:
•Open the windows at least 1 in(2.5 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Do not fully close the hood, or allowit to drop under its own weight whenusing the engine block heater. Thiscould damage the power cable and maycause an electrical short resulting in fire,injury and property damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
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Starting and Stopping the Engine
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These modes are available when yourvehicle can run under high voltage batterypower. With your vehicle in driving mode,you can change EV modes with each pressof the EV button. The current mode will bedisplayed in the left-hand instrumentcluster screen.
Auto EV
This mode provides anautomatic use of high voltagebattery power during the drive,staying in electric mode when possible andrunning the engine when needed. Thismode will be the only one available if theplug-in power has been depleted.
EV Now
This mode provides an electriconly driving experience. Theleft-hand information displaychanges to a screen displaying youraverage miles or kilometers per chargealong with EV specific tools and functions.
Your vehicle may accelerate more slowlyand the top speed may be lower in EV Nowmode than in Auto EV mode.
You can enable your engine at any time byusing one of the following methods:
1.Press the OK button on the left 5–waysteering wheel control while viewingthe miles or kilometers per chargescreen. Your vehicle will enable theengine as needed, and willautomatically return to EV Now aftereight seconds or when the engine is nolonger needed.
2.Press the accelerator pedal fully. A popup message will appear. Press OK onthe left-hand steering wheel button toactivate as needed. The message willdisappear if you release the acceleratorpedal.
3. Press the EV button. This will changethe mode to EV Later and permitengine operation.
Your vehicle may automatically enterEngine Enabled mode if system conditionsrequire it. A engine enabled message willdisplay if this occurs. This is normalfunction, and your vehicle will return to EVNow when possible.
Your vehicle may enter Enable Enginemode if the climate control is in a defrostmode and the outside temperature is cold.A engine enabled message will display ifthis occurs. If defrost is not needed, selecta different climate control mode to permitEV Now.
When you enable EV Now, a blue EV icondisplays in the left-hand informationdisplay. If your vehicle is in the EngineEnabled mode, the EV icon will be yellow.
EV Now will automatically exit when thePlug in power has been depleted.
EV Later
This mode saves most of thehigh voltage battery plug inpower for future use (forexample, your initial drive is at high speedson open roads, but later your drive will beat low speeds in an urban area whereplug-in power usage is most efficient).Your vehicle will run the engine as neededand keep most of the high voltage batteryplug in power for later use in Auto Mode orEV Now mode.
When you enable EV Later, a white EVLater icon appears on the left-handinformation display.
The EV Later mode will automatically resetto EV Auto mode when you power yourvehicle off. You may press the EV buttontwice during the next drive to return to EVLater mode, if desired.
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GENERAL INFORMATION
Note:Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the AlloyWheels (page 245).
See Warning Lamps andIndicators (page 89).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Move the transmission to park (P),switch the engine off and apply the parkingbrake. Inspect the accelerator pedal forany interference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you brakeheavily by measuring the rate at which youpress the brake pedal. It providesmaximum braking efficiency as long as youpress the pedal. Brake assist can reducestopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarilyilluminates when you turn theignition on. If the light does notilluminate during start up, remains on orflashes, the system may be disabled. Havethe system checked by an authorizeddealer. If the anti-lock brake system isdisabled, normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have the systemchecked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the enginebraking of an internal combustion engineand assist the standard brake system whilerecovering some of the energy of motionand storing it in the battery to improve therange of your vehicle. The standard brakesystem is designed to fully stop the car ifregenerative braking is not available.During regenerative braking, the motor isspun as a generator to create electricalcurrent. This recharges the battery andslows the vehicle. In effect, once theaccelerator pedal is released, the motorchanges from an energy user to an energyproducer.
When the accelerator pedal is released orthe brake pedal is applied, the brakecontroller automatically detects theamount of deceleration requested andoptimizes how much of the decelerationwill be produced by regenerative braking.The remaining portion is generated by
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