transmission FORD C MAX ENERGI 2016 Owners Manual

Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption.......................................150
Emission Control System..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-OffSwitch..........................................................160
Transmission
Automatic Transmission.............................161
Brakes
General Information....................................164
Hints on Driving With Anti-LockBrakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176
Cruise Control
Principle of Operation.................................179
Using Cruise Control....................................179
Driving Aids
Steering.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving......................................192
Driving Through Water................................193
Floor Mats.......................................................194
Roadside Emergencies
Roadside Assistance...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event..............199
Post-Crash Alert System...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)............................203
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................204
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................205
Getting Assistance Outside the U.S. andCanada........................................................205
3
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

Ordering Additional Owner'sLiterature....................................................206
Reporting Safety Defects (U.S.Only).............................................................207
Reporting Safety Defects (CanadaOnly).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................219
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................221
Engine Oil Dipstick.......................................222
Engine Oil Check..........................................222
Engine Coolant Check................................223
Automatic Transmission FluidCheck............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check.....................227
Washer Fluid Check.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades......................229
Changing the Wiper Blades.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information....................................241
Cleaning Products........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242
Cleaning the Engine....................................243
Cleaning the Windows and WiperBlades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel andInstrument Cluster Lens.......................244
Cleaning Leather Seats.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications...........................274
Capacities and Specific-ations
Engine Specifications.................................276
Motorcraft Parts............................................277
Vehicle Identification Number................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information...................................283
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/CD.................................................................288
Digital Radio...................................................291
Satellite Radio..............................................294
USB Port.........................................................296
Media Hub......................................................296
4
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

Then...If...
The Belt-Minder feature will not activate.You and the front seat passenger buckleyour safety belts before you switch theignition on or less than 1-2 minutes elapseafter you switch the ignition on...
The Belt-Minder feature activates, thesafety belt warning light illuminates and awarning tone sounds for 6 seconds every25 seconds, repeating for about 5 minutesor until you and the front seat passengerbuckle your safety belts.
You or the front seat passenger do notbuckle your safety belts before your vehiclereaches at least 6 mph (9.7 km/h) and 1-2minutes elapse after you switch the ignitionon...
The Belt-Minder feature activates, thesafety belt warning light illuminates and awarning tone sounds for 6 seconds every25 seconds, repeating for about 5 minutesor until you and the front seat passengerbuckle your safety belts.
The safety belt for the driver or frontpassenger is unbuckled for about 1 minutewhile the vehicle is traveling at least 6 mph(9.7 km/h) and more than 1-2 minuteselapse after you switch the ignition on...
Deactivating and Activating theBelt-Minder Feature
WARNING
While the system allows you todeactivate it, this system is designedto improve your chances of beingsafely belted and surviving an accident.We recommend you leave the systemactivated for yourself and others who mayuse the vehicle.
Note:The driver and front passengerwarnings switch on and off independently.When you perform this procedure for oneseating position, do not buckle the otherposition as this will terminate the process.
Read Steps 1 - 4 thoroughly beforeproceeding with the programmingprocedure.
Before following the procedure, make surethat:
•The parking brake is set.
•The transmission is in park (P).
•The ignition is off.
•The driver and front passenger safetybelts are unbuckled.
1.Switch the ignition on. Do not start thevehicle.
2. Wait until the safety belt warning lightturns off (about one minute). AfterStep 2, wait an additional five secondsbefore proceeding with Step 3. Onceyou start Step 3, you must completethe procedure within 60 seconds.
3.For the seating position being disabled,buckle then unbuckle the safety beltthree times at a moderate speed,ending in the unbuckled state. AfterStep 3, the safety belt warning lightturns on.
32
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Seatbelts

Many states and provinces haverestrictions for the use of remote start.Check your local and state or provinciallaws for specific requirements regardingremote start systems.
The remote start system does not work ifany of the following occur:
•The ignition is on.
•The alarm system triggers.
•You disable the feature.
•The hood is open.
•The transmission is not in P.
•The vehicle battery voltage is too low.
•The powertrain fault indicator was onthe last time your vehicle was driven.
Remote Starting the Vehicle
Note:You must press each button withinthree seconds of each other. If you do notfollow this sequence, your vehicle does notremote start, the exterior lamps do not flashtwice, and the horn does not sound.
The label on your transmitter details thestarting procedure.
To remote start your vehicle:
1. Press the lock button to lock all thedoors.
2. Press the remote start button twice.The exterior lamps flash twice.
The horn sounds if the system fails to start,unless quiet start is on. Quiet start runs theblower fan at a slower speed to reducenoise. You can switch it on or off in theinformation display. See GeneralInformation (page 93).
Note:If you remote start your vehicle withan integrated keyhead transmitter, you mustswitch the ignition on before driving yourvehicle. If you remote start your vehicle withan intelligent access transmitter, you mustpress the START/STOP button on theinstrument panel once while applying thebrake pedal before driving your vehicle.
The power windows do not work duringremote start and the radio does not turnon automatically.
The parking lamps remain on and thevehicle runs for 5, 10, or 15 minutes,depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle stillrunning to extend the run time for anotherremote start duration. If the duration is setto last 10 minutes, the duration extends byanother 10 minutes. For example, if thevehicle had been running from the firstremote start for five minutes, the vehiclecontinues to run now for a total of 20minutes. You can extend the remote startup to a maximum of 30 minutes.
Wait at least five seconds before remotestarting after a vehicle shutdown.
Turning the Vehicle Off After RemoteStarting
Press the button once. Theparking lamps turns off.
You may have to be closer to thevehicle than when starting due to groundreflection and the added noise of therunning vehicle.
49
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE138626 E138625

Closing the Liftgate
A handle is located inside the liftgate tohelp with closing.
POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a crash, people riding inthese areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats and seatbelts. Makesure everyone in your vehicle is in a seatand properly using a seatbelt. Failure tofollow this warning could result in seriouspersonal injury or death.
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Keep keys out of reach of children.Do not allow children to operate orplay near an open or moving powerliftgate. You should supervise theoperation of the power liftgate at all times.
Note:Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Do not hang anything, for examplea bike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
The liftgate only operates with thetransmission in park (P).
If there is a problem with the open or closerequest, a tone will sound for one of thefollowing reasons:
•The ignition is on and the transmissionis not in park (P).
•The battery voltage is below theminimum operating voltage.
•The liftgate is not fully closed and yourvehicle speed is at or above 3 mph(5 km/h).
If the liftgate starts to close after it hasfully opened, this indicates there may beexcessive weight on the liftgate or apossible gas strut failure. A repetitive tonesounds and the liftgate closes undercontrol. Remove any excessive weight fromthe liftgate. If the liftgate continues toclose after opening, have the systemchecked by an authorized dealer.
Opening and Closing the Liftgate
WARNING
Make sure all persons are clear of thepower liftgate area before using thepower liftgate control.
Note: Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note: Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
61
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
LocksE155976

DAYTIME RUNNING LAMPS
WARNING
The daytime running lamps systemdoes not activate the rear lamps andmay not provide adequate lightingduring low visibility driving conditions. Also,the autolamps switch position may notactivate the headlamps in all low visibilityconditions, such as daytime fog. Make surethe headlamps are switched to auto or on,as appropriate, during all low visibilityconditions. Failure to do so may result in acrash.
Type 1 - Conventional (Non-Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the onposition.
2. The transmission is not in park (P) forvehicles with automatic transmissionsor the parking brake is released forvehicles with manual transmissions.
3.The lighting control is in the off, parkinglamp or autolamps positions.
4. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on oroff using the information display controls.See Information Displays (page 93).
The daytime running lamps turn on when:
1.They are switched on in the informationdisplay. See Information Displays(page 93).
2. The ignition is switched to the onposition.
3. The transmission is not in park (P) forvehicles with automatic transmissionsor the parking brake is released forvehicles with manual transmissions.
4.The lighting control is in the autolampsposition.
5. The headlamps are off.
The other lighting control switch positionsdo not activate the daytime running lamps,and you can use them to temporarilyoverride autolamp control.
When switched off in the informationdisplay, the daytime running lamps are offin all lighting control switch positions.
FRONT FOG LAMPS (If Equipped)
Press the control to switch the fog lampson or off.
You can switch the fog lamps on when thelighting control is in any position exceptOff and the high beams are not on.
77
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
LightingE142453

Engine Oil
If it lights with the engine runningor while you are driving, thisindicates a malfunction. Stopyour vehicle as soon as it is safe to do soand switch off the engine. Check the engineoil level. See Engine Oil Check (page 222).
Note:Do not resume your journey if it lightsdespite the level being correct. Have thesystem checked by an authorized dealerimmediately.
EV Now
Lights when you select thisfeature on. See Plug-In HybridVehicle Operation (page 137).
EV Later
Lights when you select thisfeature on. See Plug-In HybridVehicle Operation (page 137).
Fasten Safety Belt
It will light and a tone will soundto remind you to fasten yoursafety belt. See SeatbeltReminder (page 31).
Front Airbag
If it fails to light when you startyour vehicle, continues to flashor remains on, this indicates amalfunction. Have the system checked byan authorized dealer.
Front Fog Lamps (If Equipped)
Lights when you switch the frontfog lamps on.
High Beam
Lights when you switch the highbeam headlamps on. It will flashwhen you use the headlampflasher.
Liftgate Ajar
Lights when the liftgate is notcompletely closed.
Low Battery (If Equipped)
Lights when the battery level islow. You may also see amessage suggesting you reduceyour usage of the climate system.
Low Fuel Level
Lights when the fuel level is lowor the fuel tank is nearly empty.Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure islow. If the lamp remains on withthe engine running or whendriving, check your tire pressure as soon aspossible.
It also lights momentarily when you switchon the ignition to confirm the lamp isfunctional. If it does not light when youswitch on the ignition, or begins to flash atany time, have the system checked by anauthorized dealer.
Overdrive Cancel and Grade Assist
(If Equipped)
Lights when the overdrivefunction in the transmissionturns off and the grade assistturns on.
90
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144814 E151263 E162453 E144691 E162456

Parking Lamps
Lights when you switch theparking lamps on.
Powertrain Fault
Lights when the system detectsa powertrain or high-voltagecharge system fault. If theindicator stays on or continues to come on,contact an authorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights after your switch yourvehicle on and it is ready to drive.A corresponding message maydisplay stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays on after youswitch on the engine, thisindicates that the On-Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On-Board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced. See Emission Control System(page 150).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have an authorizeddealer service your vehicle immediately.
The service engine soon indicator lightswhen you first switch on the ignition priorto engine start to check the bulb and toindicate whether the vehicle is ready forInspection and Maintenance testing.
Normally, the service engine soon light willstay on until you switch on the engine, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forInspection and Maintenance testing. SeeEmission Control System (page 150).
Stability Control
Lights when the system is active.If it remains on or does not lightwhen you switch the ignition on,this indicates a malfunction. During amalfunction, the system will turn off. Havethe system checked by an authorizeddealer immediately. See Using StabilityControl (page 169).
91
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144692 E138639

Stability Control Off
Lights when you switch thesystem off. It will go out whenyou switch the system back onor when you switch the ignition off. SeeUsing Stability Control (page 169).
Stop Safely
Indicates an electricalcomponent fault or failure thatwill cause the vehicle toshutdown or enter into a limited operatingmode. A message may also display.
Vehicle Plugged in (If Equipped)
Lights after you plug in yourvehicle. A correspondingmessage may display afterattempting to start the vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's doorand you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any dooris opened if the vehicle exceeds a relativelylow speed.
Keyless Warning Alert (If Equipped)
Sounds the horn twice when you exit thevehicle and the keyless vehicle is in RUN,indicating the vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from theignition and open the driver's door and youhave left the headlamps or parking lampson.
Parking Brake On Warning Chime
Sounds when you have left the parkingbrake on and drive your vehicle. If thewarning chime remains on after you havereleased the parking brake, have thesystem checked by your authorized dealerimmediately.
Automatic Transmission WarningChime
Sounds when you have not moved thetransmission selector lever to position P.A message will be shown in the display.
92
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144693 E144694

Power Steering
ActionMessage
The power steering system has detected a condition thatrequires service. See your authorized dealer.Steering Fault ServiceNow
The power steering system is not working. Stop the vehicle asafe place. Contact your authorized dealer.Steering Loss StopSafely
Remote Start
ActionMessage
Displayed when the remote start system is active.Remote Start Active
Tire Pressure Monitoring System
ActionMessage
Displays when one or more tires on your vehicle have low tirepressure. See Tire Pressure Monitoring System (page 270).Tire Pressure Low
Displays when the tire pressure monitoring system ismalfunctioning. If the warning stays on or continues to comeon, contact your authorized dealer. See Tire PressureMonitoring System (page 270).
Tire Pressure MonitorFault
Displayed when a tire pressure sensor is malfunctioning, oryour spare tire is in use. See Tire Pressure MonitoringSystem (page 270). If the warning stays on or continues tocome on, contact your authorized dealer as soon as possible.
Tire Pressure SensorFault
Transmission
ActionMessage
Displays as a reminder to shift into park.Transmission Not in Park
107
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Information Displays