key battery FORD C MAX ENERGI 2017 Owner's Manual

This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle has a fuel pumpshut-off feature that stops the flow of fuelto the engine. Not every impact will causea shut-off.
Should your vehicle shut off after acollision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
For vehicles equipped with a push buttonstart system:
1. Press the push button start to switchoff the ignition.
2. Press the brake pedal and press thepush button start to switch on theignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
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Roadside Emergencies

Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible
•Move your car to a safe, nearbylocation and remain on the scene.
•Roll down the windows before shuttingyour vehicle off.
•Place your vehicle in Park, set theparking brake, turn off the vehicle,activate the hazard lights, and moveyour key(s) at least 16 feet (5 meters)away from the vehicle.
Always
•Call 911 if assistance is needed andadvise that an electric or hybrid-electricvehicle is involved.
•Do not touch exposed electricalcomponents or the enginecompartment, as a shock hazard mayexist.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately ifyou see sparks, smoke or flames comingfrom the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric orhybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Remain a safe distance from thevehicle and try to stay clear of thesmoke.
•Stay out of the roadway and stay outof the way of any oncoming trafficwhile awaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 50 feet (15meters) of any structure or vehicle.
•Make sure that passenger and cargocompartments remain ventilated (i.e.open window, door or trunk).
•For vehicles in the United States, notifyFord Motor Company 1-800-392-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•For vehicles in Canada, notify FordMotor Company 1-800-565-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•Call 911 if you observe leaking fluids,sparks, smoke or flames, or heargurgling or bubbling from thehigh-voltage battery.
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Roadside Emergencies

To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and Canadaonly). See Settings (page 412).
You can select any of the following duringan active phone call:
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SYNC™ 3

Door Keypad Code
Select this button to add or erase apersonal door keypad code. To add orerase a personal code, you first need to
enter the five-digit factory set code. Youcan find this code on the owner's walletcard in the glove box or from yourauthorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
You can enable or disable this option using the slider.Rear CameraDelay
You can find more information on the rear-view camera system in the parking aids chapterof your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menushows you the ESN number for yoursystem. You need this number for certainregistrations such as Satellite Radio.
Charge Port Light (If Equipped)
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Charge Port Light
You can then select:
Illuminates when plugging in, opening doors, pressing theunlock button on your remote and while charging.On
Does not illuminate.Off
Illuminates only when plugging in, opening doors, orpressing the unlock button on your remote.Limited
Note:Details on the charge port lightfunctions are in another chapter. See HighVoltage Battery (page 151).
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SYNC™ 3

A
A/CSee: Climate Control.........................................109About This Manual...........................................7ABSSee: Brakes............................................................162ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................163Accessories....................................................437Exterior style........................................................437Interior style..........................................................437Lifestyle..................................................................437Peace of mind.....................................................437AccessoriesSee: Replacement PartsRecommendation............................................12Active Park Assist.........................................170Automatic Steering into ParkingSpace...................................................................171Deactivating the Park Assist Feature...........172Troubleshooting the System..........................173Using Active Park Assist...................................170Adjusting the Headlamps.........................236Horizontal Aim Adjustment............................237Vertical Aim Adjustment.................................236Adjusting the Steering Wheel...................68Airbag Disposal..............................................46Air ConditioningSee: Climate Control.........................................109Air FilterSee: Changing the Engine Air Filter.............244AlarmSee: Anti-Theft Alarm.........................................67Ambient Lighting.............................................77Anti-Theft Alarm............................................67Arming the Alarm.................................................67Disarming the Alarm...........................................67Appendices....................................................459Apps.................................................................409.................................................................................409SiriusXM Traffic and Travel Link.....................411At a Glance........................................................16Audible Warnings and Indicators..............91Automatic Transmission WarningChime...................................................................91Engine On Warning Chime.................................91
Headlamps On Warning Chime.......................91Key in Ignition Warning Chime.........................91Keyless Warning Alert .........................................91Parking Brake On Warning Chime...................91Audio Control..................................................68Seek, Next or Previous.......................................69Audio System................................................289General Information.........................................289Audio Unit - Vehicles With: AM/FM/CD/Satellite Radio...........................................298Audio Unit - Vehicles With: AM/FM/CD..................................................................290Audio Unit - Vehicles With: PremiumAM/FM/CD..................................................293Audio Unit - Vehicles With: Sony AM/FM/CD...........................................................294Menu Structure..................................................296Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................75Automatic Climate Control......................109Dual Zone Temperature Control.....................111Single Zone Temperature Control.................110Smart Zone.............................................................111Temperature Control..........................................110Automatic Engine Shutdown...................133Automatic Transmission...........................159Brake-Shift Interlock.........................................160If Your Vehicle Gets Stuck In Mud orSnow...................................................................161Understanding the Shift Positions of yourAutomatic Transmission.............................159Automatic Transmission FluidCheck.............................................................232Autowipers.........................................................71Auxiliary Power Points................................126110 Volt AC Power Point...................................12612 Volt DC Power Point.....................................126Locations...............................................................126
B
BatterySee: Changing the 12V Battery......................233Blind Spot Information System...............179Switching the System Off and On................181System Errors......................................................180Using the System................................................179
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Index

Body Styling Kits..........................................254Bonnet LockSee: Opening and Closing the Hood...........222Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check........................................232Brakes...............................................................162General Information..........................................162Breaking-In.....................................................194Bulb Specification Chart...........................242
C
Cabin Air Filter.................................................113California Proposition 65..............................11Capacities and Specifications...............286Specifications.....................................................286Car WashSee: Cleaning the Exterior...............................247Center Console..............................................128Changing a Bulb...........................................238Replacing Fog, Park and Direction IndicatorBulbs..................................................................239Replacing Headlamp Bulbs...........................238Replacing License Plate Lamp Bulb............241Replacing Reverse Lamp and Tail LampBulbs...................................................................241Replacing Tail, Brake and DirectionIndicator Bulbs..............................................240Replacing the Center High Mounted BrakeLamp Bulbs.....................................................242Changing a Fuse..........................................220Fuses......................................................................220Changing the 12V Battery.........................233Changing the Engine Air Filter................244Air Cleaner Assembly Components...........244Installing the Engine Air FilterElement............................................................246Removing the Engine Air FilterElement............................................................245Changing the Wiper Blades.....................235Changing the Rear Window WiperBlade.................................................................236Changing the Windshield WiperBlades...............................................................235Service Position..................................................235Charging the High Voltage Battery........153Charge Port...........................................................156
Charging.................................................................156Charging Equipment..........................................153Disconnecting the Charging Coupler..........158Locking the Charging Coupler........................157Waiting to Charge...............................................157Checking MyKey System Status...............55MyKey Distance....................................................55Number of Admin Keys......................................55Number of MyKeys..............................................55Checking the Wiper Blades......................234Child Restraint and SeatbeltMaintenance.................................................36Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats.............................252Cleaning Products........................................247Materials................................................................247Cleaning the Engine....................................249Cleaning the Exterior...................................247Body Paintwork Preservation.......................248Cleaning Stripes or Graphics.........................248Cleaning the Chrome Trim.............................248Cleaning the Headlamps................................248Cleaning the Rear Window............................248Cleaning the Instrument Panel andInstrument Cluster Lens..........................251Cleaning the Interior...................................250Fabric, Carpets, Cloth Seats, Headlinersand Floor Mats...............................................250Instrument Cluster Screens, LCD Screensand Radio Screens........................................251Leather Interior...................................................250Rear Windows......................................................251Seatbelts..............................................................250Storage Compartments, Cup Holders andAshtrays.............................................................251Suede Micro Fiber Fabric................................250Cleaning the Wheels..................................252Cleaning the Windows and WiperBlades...........................................................249Clearing All MyKeys.......................................53Climate Control............................................109
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Index

Using Hill Start Assist.......................................164Hints on Controlling the InteriorClimate............................................................111Cooling the Interior Quickly..............................112Defrosting and Defogging the WindowsQuickly.................................................................112General Hints..........................................................111Heating the Interior Quickly.............................112Recommended Settings for Cooling ...........112Recommended Settings for Heating............112Side Window Defogging in ColdWeather..............................................................112Hints on Driving With Anti-LockBrakes............................................................163Home Screen.................................................357Hood LockSee: Opening and Closing the Hood...........222Hybrid Vehicle Frequently AskedQuestions.....................................................140Hybrid Vehicle Operation...........................135Battery:...................................................................136Braking:...................................................................136Driving:....................................................................135Driving to Optimize Fuel Economy..............136Engine:....................................................................136Starting:..................................................................135Stopping:................................................................135Transmission Operation:..................................135
I
Ignition Switch...............................................129In California (U.S. Only)............................205Information Display Control.......................70Multimedia Controls...........................................70Information Displays.....................................92General Information............................................92Information Messages.................................101AdvanceTrac®......................................................101Alarm........................................................................101Battery and Charging System (HighVoltage)............................................................102Blind Spot Information and Cross TrafficAlert System....................................................103Doors.......................................................................103Fuel..........................................................................103Hill Start Assist...................................................104Keys and Intelligent Access............................104
Maintenance........................................................105MyKey.....................................................................106Park Aid..................................................................106Park Brake..............................................................107Power Steering....................................................107Remote Start........................................................107Tire Pressure Monitoring System..................107Transmission........................................................108Installing Child Restraints............................19Child Seats...............................................................19Using Lap and Shoulder Belts.........................20Using Lower Anchors and Tethers forCHildren (LATCH)............................................22Using Tether Straps.............................................24Instrument Cluster........................................84Instrument Lighting Dimmer......................75Instrument Panel Overview........................16Interior Lamps.................................................76Front Interior Lamp..............................................76Front Interior Lamp - With PanoramaRoof.......................................................................77Rear Interior Lamp................................................77Interior Mirror....................................................81Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump Starting the Vehicle.........................199Connecting the Jumper Cables.....................199Jump Starting.....................................................200Preparing Your Vehicle.....................................199Removing the Jumper Cables......................200
K
Keyless Starting............................................129Ignition Modes.....................................................130Keys and Remote Controls.........................47
L
Lighting Control...............................................74Headlamp Flasher................................................74High Beams.............................................................74Lighting...............................................................74Load Carrying.................................................186
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Index

Load Limit........................................................187Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................191Vehicle Loading - with and without aTrailer..................................................................187Locking and Unlocking.................................57Activating Intelligent Access ..........................58Autolock..................................................................59Battery Saver.........................................................60Illuminated Entry.................................................60Illuminated Exit.....................................................60Mechanical Key.....................................................58Opening a Rear Door from Inside..................58Power Door Locks.................................................57Remote Control.....................................................57Smart Unlocks For Integrated KeyheadTransmitter........................................................59Smart Unlocks For Intelligent Access Keys................................................................................59Luggage Covers.............................................186Removing the Shade........................................186
M
Maintenance..................................................222General Information..........................................222Manual Liftgate................................................61Closing the Liftgate..............................................61Opening the Liftgate............................................61Manual Seats..................................................116Moving the Seat Backward andForward..............................................................116Recline Adjustment.............................................117Media Hub......................................................305Message CenterSee: Information Displays.................................92MirrorsSee: Heated Windows and Mirrors................112See: Windows and Mirrors................................78Mobile Communications Equipment.......13Motorcraft Parts...........................................283MyKey Troubleshooting...............................55MyKey™.............................................................52Principle of Operation.........................................52
N
Navigation......................................................380cityseeker.............................................................388Destination Mode..............................................383Map Mode............................................................380Navigation Map Updates...............................389Navigation Menu...............................................386SiriusXM Traffic and Travel Link..................389Waypoints.............................................................387Normal Scheduled Maintenance..........445Intelligent Oil-Life Monitor™........................445Normal Maintenance Intervals....................445
O
Oil Change Indicator Reset.......................227Resetting the Oil Life MonitoringSystem...............................................................227Oil CheckSee: Engine Oil Check......................................226Opening and Closing the Hood..............222Closing the Hood................................................223Opening the Hood.............................................222Ordering Additional Owner'sLiterature.....................................................208Obtaining a French Owner’s Manual.........209Overhead Console........................................128
P
Parking Aids...................................................168Principle of Operation......................................168Parking Brake.................................................163Passive Anti-Theft System........................66SecuriLock®...........................................................66PATSSee: Passive Anti-Theft System....................66Perchlorate.........................................................11Personal Safety System™..........................37How Does the Personal Safety SystemWork?...................................................................37Phone...............................................................375During a Phone Call..........................................378Making Calls.........................................................377Pairing Your Cell Phone for the FirstTime...................................................................375Phone Menu.........................................................376
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Index

Receiving Calls....................................................378Smartphone Connectivity..............................379Text Messaging...................................................379Plug-In Hybrid Vehicle Operation...........137ECO Cruise............................................................138EV Modes...............................................................137Fuel Freshness.....................................................139Low Engine Use...................................................139Plug-in Power Mode and HybridMode...................................................................137Post-Crash Alert System..........................203Power Door LocksSee: Locking and Unlocking..............................57Power Liftgate.................................................62Hands-Free Feature............................................64Obstacle Detection.............................................64Opening and Closing the Liftgate..................62Setting the Liftgate Open Height...................63Stopping the Liftgate Movement...................63Power Seats.....................................................117Power Lumbar......................................................119Power Steering Fluid Check.....................232Power Windows..............................................78Accessory Delay....................................................79Bounce-Back.........................................................78One-Touch Down.................................................78One-Touch Up.......................................................78Window Lock.........................................................78Protecting the Environment........................15
R
Rear Parking Aid...........................................168Rear Seat Armrest........................................120Rear Seats........................................................119Folding the Seatback ........................................119Unfolding the Seatback....................................119Rear Under Floor Storage.........................186Rear View Camera........................................174Using the Rear View Camera System..........174Rear View CameraSee: Rear View Camera....................................174Rear Window Wiper and Washers...........73Rear Window Washer.........................................73Rear Window Wiper.............................................73Refueling..........................................................145Easy Fuel™ Capless System..........................145
Remote Control...............................................47Car Finder................................................................49Integrated Keyhead Transmitters ..................47Intelligent Access Key........................................48Remote Start (If Equipped).............................50Replacing the Battery.........................................48Sounding a Panic Alarm....................................50Remote Start...................................................113Automatic Settings.............................................113Removing a Headlamp..............................238Repairing Minor Paint Damage...............252Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl..............................................................51Reporting Safety Defects (CanadaOnly).............................................................209Reporting Safety Defects (U.S.Only).............................................................209Roadside Assistance...................................197Vehicles Sold in Canada: Getting RoadsideAssistance........................................................197Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................198Vehicles Sold in Canada: Using RoadsideAssistance........................................................198Vehicles Sold in the United States: GettingRoadside Assistance....................................197Vehicles Sold in the United States: UsingRoadside Assistance....................................197Roadside Emergencies...............................197Running-InSee: Breaking-In..................................................194Running Out of Fuel....................................144Adding Fuel From a Portable FuelContainer..........................................................144Filling a Portable Fuel Container..................144
S
Safety Canopy™............................................43Safety Precautions.......................................142
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Index