FORD C MAX HYBRID 2014 2.G Owners Manual

1. Put the vehicle in park (P) and switch
the ignition off.
2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the
nozzle fully inserted to open both doors
until pumping is complete. Hold the
handle higher during insertion for easier
access. 4. Once pumping is complete, slowly
remove the fuel filler nozzle. Allow
approximately five to ten seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel
to drain back into the fuel tank and not
spill onto the vehicle. Note:
A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear in the information display.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel provided with the vehicle several
times to dislodge any debris and allow
the inlet to close properly.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Easy Fuel ™ Capless System
(Energi Vehicles Only) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. 139
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Note:
Your vehicle features a locking fuel
door and an auto-sealing feature that locks
the fuel tank refueling valve. Before you can
refuel your vehicle, you must first press the
button located on the center console.
Pressing this button will unlock the fuel tank
refueling valve allowing the fuel filler door
to open so that you can insert the fuel filler
nozzle into the fuel inlet. This could take up
to fifteen seconds before the fuel filler door
pops open allowing the insertion of the fuel
filler nozzle.
When fueling your vehicle:
1. Put the vehicle in park (P) and switch the ignition off.
2. Press the fuel button located on the center console. 3. Wait up to fifteen seconds before
opening the fuel filler door. During this
time, a Fuel Door Opening message
will appear in the information display
screen.
4. When the door is open, a
Fuel Door
Open message will appear in the
information display en indicating that
your vehicle is ready to refuel. The
vehicle will remain ready to refuel for
approximately 20 minutes. If more than
20 minutes is required, you will need to
press the refueling button again. You
may experience the fuel pump turn off
if you do not press the refuel button
again. 5. Open the fuel filler door.
6. Slowly insert the fuel filler nozzle fully
into the fuel system and leave the
nozzle fully inserted to open both doors
until pumping is complete. Hold the
handle higher while inserting for easier
access. 7. After pumping fuel, slowly remove the
fuel filler nozzle. Allow approximately
five to ten seconds after pumping fuel
before removing the fuel filler nozzle.
This allows residual fuel to drain back
into the fuel tank and not spill onto the
vehicle.
Note: A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
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If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear on the information display. At
the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel, provided with the vehicle,
several times to dislodge any debris
and allow the inlet to close properly.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Using the manual override lever WARNING
The fuel system may be under
pressure. Insert the fuel nozzle
slowly. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. Note:
The vehicle must be in park (P) when
using the manual override feature.
The manual override lever is located inside
of the luggage compartment on the right
rear side panel.
When using the fuel door manual override
to access the fuel fill inlet: 1.
Switch the ignition on prior to using the
manual override.
2. Remove the panel located in luggage compartment on the right rear area of
the vehicle hatch. 3. Locate the manual override
mechanism. 4. Pull the manual override mechanism.
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5. Key off and complete refueling within
20 minutes. If more than 20 minutes is
required, close fuel door and repeat the
procedure.
This will enable you to refuel without any
issue.
Note: A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear in the information display. At
the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and turn the
ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city and highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well. FUEL CONSUMPTION
Note:
The amount of usable fuel in the
empty reserve varies and should not be
relied upon to increase driving range. When
refueling your vehicle after the fuel gauge
indicates empty, you might not be able to
refuel the full amount of the advertised
capacity of the fuel tank due to the empty
reserve still present in the tank.
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel
tank is the amount of fuel that can be put
into the tank after the gauge indicates
empty. The advertised capacity is the total
fuel tank size – it is the combined usable
capacity plus the empty reserve.
Filling the Tank
For consistent results when filling the fuel
tank:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of
driving (this is your engine ’s break-in
period); a more accurate measurement is
obtained after 2000 miles - 3000 miles
(3200 kilometers - 4800 kilometers). Also,
fuel expense, frequency of fill ups or fuel
gauge readings are not accurate ways to
measure fuel economy.
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1.
Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Calculate fuel economy by dividing miles traveled by gallons used (For
Metric: Multiply liters used by 100, then
divide by kilometers traveled).
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle ’s fuel economy under current
driving conditions. Additionally, keeping
records during summer and winter show
how temperature impacts fuel economy.
In general, lower temperatures mean lower
fuel economy.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you
smell exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards. To make sure that the
catalytic converter and other emission
control components continue to work
properly:
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system
If other than Ford, Motorcraft or
Ford-authorized parts are used for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
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C-MAX (CCG) Fuel and Refueling

Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with a computer
that monitors the engine ’s emission control
system. This system is commonly known
as the on-board diagnostics system
(OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle
continues to meet government emission
standards. The OBD-II system also assists
your authorized dealer in properly servicing
your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. The vehicle has run out of fuel —the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. See Refueling (page
138).
4. Driving through deep water —the
electrical system may be wet. These temporary malfunctions can be
corrected by filling the fuel tank with good
quality fuel, properly closing the fuel fill
inlet or letting the electrical system dry out.
After three driving cycles without these or
any other temporary malfunctions present,
the service engine soon indicator should
stay off the next time the engine is started.
A driving cycle consists of a cold engine
startup followed by mixed city/highway
driving. No additional vehicle service is
required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness, and
lead to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, the vehicle may need
to be serviced. See On-Board Diagnostics.
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is considered not ready
for I/M testing.
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C-MAX (CCG) Fuel and Refueling

If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that the vehicle is ready for
I/M testing.
The OBD-II system is designed to check
the emission control system during normal
driving. A complete check may take several
days. If the vehicle is not ready for I/M
testing, the following driving cycle
consisting of mixed city and highway
driving may be performed:
15 minutes of steady driving on an
expressway/highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
Allow the vehicle to sit for at least eight
hours with the ignition Off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing, the
above driving cycle will have to be
repeated.
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C-MAX (CCG) Fuel and Refueling

GENERAL INFORMATION
WARNING
Have the battery pack serviced only
by an authorized electric vehicle
technician. Improper handling can
result in personal injury or death. Note:
The high-voltage battery does not
require regular service maintenance. Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
orange striped tape or both. Do not come
in contact with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located in the rear cargo area.
The high-voltage battery system uses an
air cooled system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life.Note:
The high-voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important
to keep these openings free of obstructions.
Do not block the flow of cabin air to this
area.
HIGH-VOLTAGE SERVICE
DISCONNECT
The high-voltage service disconnect turns
off power from the high-voltage battery. Note:
There is a disconnect circuit in your
vehicle. Disconnecting the circuit will
automatically disable the high-voltage
battery.
To disable the battery and stop all
high-voltage electric activity in the vehicle
you can access high-voltage disconnect
circuit. To do this, you must unplug the
circuit from the circuit port connected to
the battery.
146
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Note:
The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.
The high-voltage service disconnect is
located behind the rear fold down seats.
Service disconnect location for non-Energi
vehicles. Service disconnect location for Energi
vehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats and remove
the cover panel.
2. Locate the access door and remove the plastic cover. 3. If equipped, pull the end of the outer
lever toward the front of the vehicle
and remove the outer lever from the
service disconnect. 4. Slide the handle on the service
disconnect outboard to the right. For
Energi vehicles, slide the handle
outboard and to the left. 147
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5.
Pull the handle toward you and remove
the service disconnect from the vehicle
to disable the high-voltage battery.
Reactivating the High-Voltage Battery
Note: If you have manually disconnected
your high-voltage shut off circuit, you will
need to reconnect the circuit before you can
reactivate it. The system will detect if the
electrical system is safe and turn on
automatically.
CHARGING THE HIGH
VOLTAGE BATTERY (IF EQUIPPED)
CHARGING THE HIGH-VOLTAGE
BATTERY (ENERGI VEHICLES) WARNINGS
Do not use the 120-volt convenience
cord with an extension cord or
adapter.
In Canada, do not use the 120-volt
convenience cord in commercial
garages.
This equipment has arcing or
sparking parts, do not expose to
flammable vapors. Position this
equipment at least 18 inches (80
millimeters) above the floor. Charging Equipment
Your vehicle is equipped with a standard
120-volt convenience cord located in the
floor compartment behind the driver seat.
Note:
The 120-volt convenience cord allows
you to charge the high-voltage battery using
a standard 120-volt household outlet. Using
the standard 120-volt convenience cord
takes approximately 7 hours to completely
charge from an empty battery. Ford recommends upgrading to the
optional 240-volt charging station for
faster more efficient charging. Using a
240-volt charging station will take
approximately 2 ½ hours to fully charge an
empty battery.
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