stop start FORD C MAX HYBRID 2014 2.G Owner's Manual

The vehicle may enter Enable Engine mode
if the climate control is in a defrost mode
and the outside temperature is cold. A
message Engine Enabled Due to Defrost
will display if this occurs. If defrost is not
needed, select a different climate control
mode to permit EV Now.
When you enable EV Now, a blue EV icon
displays in the left-hand information
display. If the vehicle is in the Engine
Enabled mode, the EV icon will be yellow.
EV Now will automatically exit when the
Plug in power has been depleted.
EV Later
This mode saves most of the
high voltage battery plug in
power for future use (for
example, your initial drive is at high speeds
on open roads, but later your drive will be
at low speeds in an urban area where
plug-in power usage is most efficient).
Your vehicle will run the engine as needed
and keep most of the high voltage battery
plug in power for later use in Auto Mode or
EV Now mode.
When you enable EV Later, a white EV
Later icon appears on the left-hand
information display.
The EV Later mode will automatically reset
to EV Auto mode when you power the
vehicle off. You may press the EV button
twice during the next drive to return to EV
Later mode, if desired.
Hybrid Vehicle Operation (C-MAX
Hybrid and C-MAX Energi)
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency. Familiarizing yourself with these
unique characteristics will provide an
optimal driving experience from your new
vehicle. Note:
You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions. Starting: When you start your
vehicle, a green ready indicator
light will appear in the lower right
portion of the instrument cluster and a
ready to drive message will appear in the
middle of the left cluster screen, letting
you know that the vehicle is ready for
driving.
The engine may not start because this
vehicle is equipped with silent key start.
This fuel saving feature allows your vehicle
to be ready –to–drive without requiring the
gas engine to be running. This indicator will
remain on while the vehicle is on, whether
the engine is running or not to indicate the
vehicle is capable of movement (using its
electric motor, engine, or both). Typically,
the engine will not start unless the vehicle
is cold, a climate control change is
requested, or the accelerator is pressed.
Driving:
The gas engine automatically
starts and stops to provide power when
needed and to save fuel when not needed.
While coasting at low speeds, coming to
a stop, or standing, the gas engine normally
shuts down and the vehicle operates in
electric-only mode. Conditions that may
cause the engine to start up or remain
running include:
• Considerable vehicle acceleration
• Vehicle speed above 85 mph (137
km/h) However, the maximum speed
for electric-only operation may be
lower while driving in hot temperatures
or on hilly terrain.
• Ascending a hill
• Charge level of high voltage battery is
low
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•
Very high or low outside temperature
(to provide system cooling or heating)
For C-MAX Energi vehicles, climate
control demands by passengers may
not directly cause the engine to run.
This only occurs when the high voltage
battery charge is low, or if the outside
temperature is cold enough to require
the engine to provide additional heat
for the cabin.
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping: The gas engine may shut off
to conserve fuel as you come to a stop.
Restarting the vehicle is not required.
Simply step on the accelerator when you
are ready to drive.
Transmission Operation:
Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the
vehicle in position N for an extended period
of time because this will discharge your
high voltage battery and decrease fuel
economy. The engine will not start or stop,
and cannot provide power to the hybrid
system in position
N.
Low Gear:
Low gear (position L) is
designed to mimic the enhanced engine
braking available in non-hybrid vehicles.
Low gear will produce high engine speeds
to provide necessary engine braking. This
is normal and will not damage your vehicle.
In low gear, the gas engine will remain on
more often than in position
D.
Reverse:
In position R, vehicle speed is
limited to 22 mph (35 km/h). Unique Hybrid Operating
Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of the
major differences:
Battery:
Your hybrid is equipped with a
high voltage battery. A cool battery ensures
battery life and provides the best possible
performance. Your hybrid high voltage
battery may periodically re-condition itself
to ensure maximum efficiency. You may
notice slight changes in driveability during
this process, but it is an important part of
your hybrid's high voltage battery
optimization features.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery.
Engine:
The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine tachometer changing
without your input. This is intentional and
maintains the battery charge level. You
may also notice during extended downhill
driving that your engine continues to run
instead of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system.
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C-MAX (CCG) Unique Driving Characteristics

1. Put the vehicle in park (P) and switch
the ignition off.
2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the
nozzle fully inserted to open both doors
until pumping is complete. Hold the
handle higher during insertion for easier
access. 4. Once pumping is complete, slowly
remove the fuel filler nozzle. Allow
approximately five to ten seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel
to drain back into the fuel tank and not
spill onto the vehicle. Note:
A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear in the information display.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel provided with the vehicle several
times to dislodge any debris and allow
the inlet to close properly.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Easy Fuel ™ Capless System
(Energi Vehicles Only) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. 139
C-MAX (CCG) Fuel and RefuelingE156032 E154765

If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear on the information display. At
the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel, provided with the vehicle,
several times to dislodge any debris
and allow the inlet to close properly.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Using the manual override lever WARNING
The fuel system may be under
pressure. Insert the fuel nozzle
slowly. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. Note:
The vehicle must be in park (P) when
using the manual override feature.
The manual override lever is located inside
of the luggage compartment on the right
rear side panel.
When using the fuel door manual override
to access the fuel fill inlet: 1.
Switch the ignition on prior to using the
manual override.
2. Remove the panel located in luggage compartment on the right rear area of
the vehicle hatch. 3. Locate the manual override
mechanism. 4. Pull the manual override mechanism.
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If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that the vehicle is ready for
I/M testing.
The OBD-II system is designed to check
the emission control system during normal
driving. A complete check may take several
days. If the vehicle is not ready for I/M
testing, the following driving cycle
consisting of mixed city and highway
driving may be performed:
15 minutes of steady driving on an
expressway/highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
Allow the vehicle to sit for at least eight
hours with the ignition Off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing, the
above driving cycle will have to be
repeated.
145
C-MAX (CCG) Fuel and Refueling

When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
•
When the top right quadrant light is off,
the charge is between 0– 25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50– 75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75– 100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When the vehicle is waiting to charge,
the light ring will turn off one minute after
displaying the present state of charge. When
the vehicle automatically begins charging,
the light ring will turn on and display how
far along the charge is per the section above.
Note: If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact your authorized dealer.
You can modify the light ring lighting
conditions. See Charge Port Light Ring
Settings in the MyFord Touch section. See
MyFord Touch ™ (page 322).
Disconnecting the Charging Coupler
Note: Do not pull the wall plug from the
wall while the vehicle is charging. Doing so
may damage the outlet and the cord.
1. Remove the lock from the charging coupler button. 2. Press the button on the charging
coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle on your vehicle. 4.
Close the charge port door by pressing
the indentation on the charge port
door. Continue pressing the indentation
while the door rotates
counterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts
off power from the high-voltage battery
after a collision, or if your vehicle receives
a substantial physical jolt.
To reactivate the vehicle after either event
perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3. If the vehicle is not powered after this sequence, repeat steps 1 and 2.
For vehicles equipped with a push button
start system:
1. Press the
START/STOP button to
turn ignition off.
2. Press the brake pedal and press the START/STOP
button.
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C-MAX (CCG) High Voltage BatteryE144781

3.
Remove your foot from the brake pedal
and press the START/STOP button
(ignition off).
4. Press the
START/STOP button again
to re-enable the vehicle.
Note: After completing this process the
vehicle will detect if the electrical system is
safe and reactivate. Once your vehicle
determines the electrical system safe you
can start your vehicle as you would normally
by pressing the brake in combination with
the
START/STOP button.
Note: In the event the vehicle does not
reactivate after the second key cycle,
contact an authorized dealer.
152
C-MAX (CCG) High Voltage Battery

4. Remove the tool and reinstall the
panel.
5. Start the vehicle and release the parking brake.
If Your Vehicle Gets Stuck In Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
155
C-MAX (CCG) Transmission

GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 236). See
Warning Lamps and
Indicators (page 83).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission selector lever
to position
P, switch the engine off and
apply the parking brake. Inspect the
accelerator pedal for any interference. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer. If the system is disabled, normal
braking is still effective. If the
brake warning lamp illuminates
when you release the parking brake, have
the system checked by an authorized
dealer.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve fuel
economy. The standard brake system is
designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
156
C-MAX (CCG) BrakesE144522 E144522

STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation. When a system
error is detected a steering message will
appear in the information display. The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation of the electronic
system. When an electronic error is
detected, a message will be displayed in
the information display. If this happens,
stop the vehicle in a safe place, and turn
off the engine. After at least 10 seconds,
reset the system by restarting the engine,
and watch the information display for a
steering message. If a steering message
returns, or returns while driving, take the
vehicle to your dealer to have it checked. Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your
steering, but a serious condition may exist.
Failure to do so may result in loss of
steering control. Your vehicle is equipped with an electric
power-assisted steering system. There is
no fluid reservoir to check or fill.
If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the effort
it takes for you to steer. This occurs to
prevent internal overheating and
permanent damage to your steering system. If this should occur, you will neither
lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
and steering assist will return to normal.
Steering Tips
If the steering wanders or pulls, check for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
Adaptive Learning
The EPS system adaptive learning helps
correct for road irregularities and improves
overall handling and steering feel. It
communicates with the vehicle's brake
system to help operate advanced stability
control and accident avoidance systems.
Additionally, whenever the battery is
disconnected or a new battery installed,
the vehicle must be driven a short distance
before the strategy is relearned and all
systems are reactivated.
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C-MAX (CCG) Driving Aids