ECU FORD C MAX HYBRID 2014 2.G Owner's Guide

Settings (Energi Only)
This screen allows you to set up the
charging convenience features.
MyFord Mobile
You can also set up the charging
convenience features using MyFord Mobile
over the internet or smartphone
application. For more information on
MyFord Mobile, and to set up your MyFord
Mobile account, visit
www.myfordmobile.com.
Privacy Notice and GPS Mapping with
MyFord Mobile in the US and Canada
MyFord Mobile allows for GPS mapping
when you register your vehicle to a MyFord
Mobile account. To remove your vehicle
from the account, thereby removing GPS
mapping ability, you can perform a Master
Reset in your vehicle. See Settings (page
330).
Prior to transferring ownership of your
vehicle, owners may choose to execute a
Master Reset or Factory Reset (completed
via the MyFord Mobile website). Either
method will remove your vehicle from all
MyFord Mobile accounts.
We recommend you perform a Master
Reset upon taking possession of your
vehicle to remove it from any existing
MyFord Mobile accounts. The new owner
can activate a MyFord Mobile account by
going to www.myfordmobile.com and
following the registration process. Convenience Features
To improve the charging experience, your
vehicle has the following convenience
features:
•
Value Charge:
Your vehicle schedules
its charging time for when the utility
rates are lowest. Contact your utility
company to see what rates are
available.
• Charge Now:
Your vehicle starts
charging immediately after you
connect the charging plug.
• GO Time: Setting GO Times allows you
to control charging schedules and
cabin conditioning settings so your
vehicle is ready to drive when you are.
By setting a GO Time, your vehicle can
use your value charge settings to
minimize your electricity costs but still
prioritize getting a full charge before
your GO Time. A calendar view allows
you to program two GO Times per day
for each day of the week.
Note: Remember, you must plug in your
vehicle for My GO Time to work.
• Cabin Conditioning:
Get the most
miles out of every charge by
conditioning your vehicle while it is
plugged in. Set the cabin temperature
when you set your GO Time in order to
use energy from your home (or
charging station) instead of from your
vehicle ’s battery.
365
C-MAX (CCG) MyFord Touch
™
(If Equipped)

Press Alerts, and then choose from any
of the following services:
• View
the complete message.
• Delete
the message.
• Delete All
messages.
This screen displays any system messages
(such as an SD card fault).
Note: The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press
Calendar. You can view the current
calendar by day, week or month.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 34). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 187).
Important information regarding the fuel
pump shut-off is in this chapter.
381
C-MAX (CCG) MyFord Touch
™
(If Equipped)E142608

For a complete listing of the accessories
that are available for your vehicle, please
contact an authorized dealer or visit our
online store at Accessories.Ford.com
(United States only).
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Custom Accessories found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
vehicle's accessories through the warranty
that provides the greatest benefit:
• 12 months or 12000 miles (20000 km)
(whichever occurs first)
• The remainder of your new vehicle
limited warranty
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Hood deflector*
• Side window deflectors
• Splash guards
• Custom graphics*
Interior style
• Floor mats
• Accent lighting
• Cargo area protector
Lifestyle
• Ash cup or smoker's packages
• Soft cargo organizers
• Cargo net*
• Rear seat entertainment
• Roof racks and carriers* Peace of mind
•
Keyless entry keypad
• Remote start
• Vehicle security systems
• Wheel locks
• Bumper-mounted parking assist
system*
• Car covers
• Charge cord storage bag*
*The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
397
C-MAX (CCG) Accessories

Description of Other Rights and
Limitations
•
Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process.
• Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, or disassemble nor permit
others to reverse engineer, decompile
or disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation.
• Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works:
You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation.
• Single EULA:
The end user
documentation for the DEVICE and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE. •
SOFTWARE Transfer:
You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICE, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
or MS may terminate this EULA if you
fail to comply with the terms and
conditions of this EULA.
• Security Updates/Digital Rights
Management:
Content owners use
the WMDRM technology included in
your DEVICE to protect their
intellectual property, included
copyrighted content. Portions of the
SOFTWARE on your DEVICE use
WMDRM software to access
WMDRM-protected content. If the
WMDRM software fails to protect the
content, content owners may ask
Microsoft to revoke the SOFTWARE's
ability to use WMDRM to play or copy
protected content. This action does
not affect unprotected content. When
your DEVICE downloads licenses for
protected content, you agree that
Microsoft may include a revocation list
with the licenses. Content owners may
require you to upgrade the SOFTWARE
on your DEVICE to access their content.
If you decline an upgrade, you will not
be able to access content that requires
the upgrade.
400
C-MAX (CCG) Appendices

Potential Map Inaccuracy: Maps used
by this system may be inaccurate because
of changes in roads, traffic controls or
driving conditions. Always use good
judgment and common sense when
following the suggested routes.
Emergency Services:
Do not rely on any
navigation features included in the system
to route you to emergency services. Ask
local authorities or an emergency services
operator for these locations. Not all
emergency services such as police, fire
stations, hospitals and clinics are likely to
be contained in the map database for such
navigation features.
TeleNav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software: (a) observe
all traffic laws and otherwise drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver, places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions; (c)
do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked; (d)
do not use the TeleNav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
Subject to your compliance with the terms
of this Agreement, TeleNav hereby grants
to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
TeleNav Software license), without the
right to sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate upon
405
C-MAX (CCG) Appendices

WARNING
This Data may contain inaccurate or
incomplete information due to the
passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic Data, any of which may lead
to incorrect results. No Warranty: This Data is provided to you
"as is" , and you agree to use it at your own
risk. NT and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error free.
Disclaimer of Warranty:
NT AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability:
NT AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THIS DATA; OR FOR ANY
LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING
OUT OF YOUR USE OF OR INABILITY TO
USE THIS DATA, ANY DEFECT IN THIS
DATA, OR THE BREACH OF THESE TERMS
OR CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT OR
BASED ON A WARRANTY, EVEN IF NT OR
ITS LICENSORS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some States, Territories and Countries do
not allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control:
You agree not to export
from anywhere any part of the Data or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations,
including but not limited to the laws, rules
and regulations administered by the Office
of Foreign Assets Control of the U.S.
Department of Commerce and the Bureau
of Industry and Security of the U.S.
Department of Commerce. To the extent
that any such export laws, rules or
regulations prohibit NT from complying
with any of its obligations hereunder to
deliver or distribute Data, such failure shall
be excused and shall not constitute a
breach of this Agreement.
Entire Agreement:
These terms and
conditions constitute the entire agreement
between NT (and its licensors, including
their licensors and suppliers) and you
pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter.
410
C-MAX (CCG) Appendices

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and select items
that routinely wear out.
The coverage is prepaid, so you never have
to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of select items that require
periodic attention for normal wear:
•
Windshield Wiper Blades
• Spark Plugs (except in California)
• The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid Replenishment Contact your selling authorized Ford or
Lincoln dealership today so they can
customize a Ford Extended Service Plan
that fits your driving lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program.
To learn more, call our Ford ESP specialists
at 800-367-3377. Don
’t forget to ask about
our interest free payment program,
allowing you all the security and benefits
Ford ESP has to offer while paying over
time. You are pre-approved with no credit
checks, no hassles!
Complete the information below and mail
to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
E-MAIL
415
C-MAX (CCG) Ford Extended Service Plan (ESP)

Motorcraft Parts..........................................266
MyFord Touch
™...........................................322
General Information.......................................... 322
MyKey Troubleshooting
...............................52
MyKey ™.............................................................49
Principle of Operation........................................ 49
N
Navigation......................................................387 cityseekr................................................................ 389
Map Mode............................................................ 392
Navigation Map Updates................................ 394
Navigation Voice Commands....................... 394
Point of Interest (POI) Categories..............388
Quick-touch Buttons........................................ 393
Setting a Destination........................................ 387
Setting Your Navigation Preferences.........390
Normal Scheduled Maintenance...........421 Intelligent Oil-Life Monitor® (C-MAX Energi
Plug-in Hybrid Only)..................................... 421
Normal Maintenance Intervals..................... 422
O
Oil Check See: Engine Oil Check........................................ 212
Opening and Closing the Hood
.............209
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........198
Overhead Console
........................................123
P
Parking Aid
......................................................162
Front Sensing System....................................... 163
Rear Sensing System........................................ 162
Parking Aids....................................................162
Parking Brake
..................................................157
Passive Anti-Theft System.........................63
SecuriLock®........................................................... 63
PATS See: Passive Anti-Theft System..................... 63
Perchlorate.........................................................11
Personal Safety System ™
..........................33
How Does the Personal Safety System
Work?................................................................... 33Phone...............................................................359
Making Calls........................................................ 360
Pairing Subsequent Phones......................... 360
Pairing Your Phone for the First Time.................................................................. 360
Phone Menu Options........................................ 361
Phone Settings................................................... 362
Phone Voice Commands................................ 363
Receiving Calls..................................................... 361
Text Messaging.................................................... 361
Post-Crash Alert System
...........................193
Power Door Locks See: Locking and Unlocking............................. 55
Power Liftgate................................................60 Obstacle Detection............................................. 62
Opening and Closing the Liftgate.................. 60
Setting the Liftgate Open Height................... 62
Power Seats.....................................................113 Power Lumbar...................................................... 114
Power Steering Fluid Check......................217
Power Windows..............................................76 Accessory Delay..................................................... 77
Bounce-Back.......................................................... 76
One-Touch Down................................................. 76
One-Touch Up....................................................... 76
Window Lock.......................................................... 76
R
Rear Seat Armrest
.........................................116
Rear Seats........................................................115 Folding the Seatback (If Equipped).............115
Unfolding the Seatback.................................... 115
Rear Under Floor Storage..........................174
Rear View Camera.......................................168 Using the Rear View Camera System.........168
Rear View Camera See: Rear View Camera................................... 168
Rear Window Wiper and Washers...........70 Rear Window Washer......................................... 70
Rear Window Wiper............................................ 70
Refueling..........................................................138 Easy Fuel ™ Capless Fuel System
(Non-Energi Vehicles)................................. 138
Easy Fuel ™ Capless System (Energi
Vehicles Only)................................................. 139
440
C-MAX (CCG) Index

Remote Control..............................................43
Car Finder................................................................ 47
Integrated Keyhead Transmitters .................43
Intelligent Access Key........................................ 44
Remote Start (C-MAX Energi Only)..............47
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 47
Remote Start.................................................108
Automatic Settings........................................... 108
Heated and Cooled Devices........................... 109
Last Settings........................................................ 109
Removing a Headlamp
..............................222
Repairing Minor Paint Damage..............236
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)
..............................................................199
Reporting Safety Defects (U.S. Only)..............................................................198
Roadside Assistance...................................187 Vehicles Sold In Canada : Getting Roadside
Assistance........................................................ 187
Vehicles Sold In Canada : Using Roadside Assistance........................................................ 187
Vehicles Sold In The U.S.: Getting Roadside Assistance........................................................ 187
Vehicles Sold In The U.S. : Using Roadside Assistance........................................................ 187
Roadside Emergencies
...............................187
Running-In See: Breaking-In.................................................. 184
Running Out of Fuel.....................................137 Refilling With a Portable Fuel
Container........................................................... 137
S
Safety Belt Height Adjustment.................29
Safety Belt Minder.........................................30 Belt-Minder®......................................................... 30
Safety Belts......................................................26 Principle of Operation........................................ 26Safety Belt Warning Lamp and Indicator
Chime..............................................................30
Conditions of operation..................................... 30
Safety Canopy ™
............................................39
Safety Precautions.......................................135
Satellite Radio..............................................282 Satellite Radio Electronic Serial Number
(ESN)................................................................ 283
Satellite Radio Reception Factors...............283
SIRIUS® Satellite Radio Service.................. 283
Troubleshooting................................................. 284
Scheduled Maintenance Record
............427
Scheduled Maintenance............................417
Seats..................................................................110
Security..............................................................63
Settings...........................................................330 Clock........................................................................\
331
Display..................................................................... 331
Settings.................................................................. 333
Sound..................................................................... 332
Vehicle.................................................................... 332
Side Airbags
.....................................................38
Sitting in the Correct Position...................110
Snow Chains See: Using Snow Chains................................. 259
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................424
Exceptions............................................................ 426
Speed Control See: Cruise Control.............................................. 171
Stability Control...........................................160 Principle of Operation...................................... 160
Starter Switch See: Ignition Switch........................................... 124
441
C-MAX (CCG) Index