fuel pump FORD C MAX HYBRID 2014 2.G Owners Manual

Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
8
C-MAX (CCG) Introduction E71340 E91392 E161353

The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 287).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the
10
C-MAX (CCG) Introduction

•
Electric Range (Energi Plug-in Power
Mode) - The electric range estimate is
personalized to the driver's key. The
estimate is based on the amount of
energy presently available in the high
voltage battery and your typical energy
usage while driving. This includes your
drive habits as well as your use of
accessories such as Climate Control.
The available battery energy refers to
the energy gained from charging the
battery while plugged in.
• Charge Assist - The up and down
arrows provide information about the
energy going into and out of the high
voltage battery. The up arrow above
the battery indicates battery charging
such as from regenerative braking. The
down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.
• Regen Display - When stepping on the
brake pedal, a circular arrow symbol
appears in the center of the Battery
Gauge when energy is being recaptured
through the regenerative braking
system.
Fuel Gauge:
The fuel gauge will indicate approximately
how much fuel is left in the fuel tank. The
fuel gauge may vary slightly when your
vehicle is moving or on a gradient. The
arrow adjacent to the fuel pump symbol
indicates on which side of the vehicle the
fuel filler door is located. Brake Coach Display:
The Brake Coach appears after your
vehicle has come to a stop. It coaches you
to brake in a manner which maximizes the
amount of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery.
Trip Summary:
Trip Summary is displayed upon shutting
off your vehicle. The data is calculated over
the last on and off cycle.
•
Distance - The total distance traveled,
distance traveled on battery power
only (EV distance) and Regen distance
are displayed. Regen distance is the
estimated range gained from energy
recaptured through regenerative
braking.
• Fuel Use - The average fuel economy
and total fuel used are displayed. In
addition for Energi, the total electrical
energy used while in Plug-in Power
Mode is displayed in kilowatt hours
(kWh).
• Brake Score - The average percentage
of braking energy recaptured and
returned to the high voltage battery
through regenerative braking.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will light when you start your vehicle
to make sure they work. If any lamps
remain on after starting your vehicle, refer
to the respective system warning lamp for
further information.
83
C-MAX (CCG) Instrument Cluster

SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door (Easy Fuel
capless fuel system), do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. Automotive fuels can cause serious
injury or death if misused or
mishandled.
The flow of fuel through a fuel pump
nozzle can produce static electricity,
which can cause a fire if fuel is
pumped into an ungrounded fuel container. Fuel ethanol and gasoline may
contain benzene, which is a
cancer-causing agent.
When refueling always shut the
engine off and never allow sparks or
open flames near the filler neck.
Never smoke or use a cell phone while
refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling. •
Automotive fuels can be harmful or
fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If fuel is swallowed,
call a physician immediately, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead
to eye and respiratory tract irritation.
In severe cases, excessive or prolonged
breathing of fuel vapor can cause
serious illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention. Failure to seek proper
medical attention could lead to
permanent injury.
• Fuels can also be harmful if absorbed
through the skin. If fuel is splashed on
the skin, clothing or both, promptly
remove contaminated clothing and
wash skin thoroughly with soap and
water. Repeated or prolonged skin
contact with fuel liquid or vapor causes
skin irritation.
• Be particularly careful if you are taking
“Antabuse ” or other forms of disulfiram
for the treatment of alcoholism.
Breathing gasoline vapors, or skin
contact could cause an adverse
reaction. In sensitive individuals, serious
personal injury or sickness may result.
If fuel is splashed on the skin, promptly
wash skin thoroughly with soap and
water. Consult a physician immediately
if you experience an adverse reaction.
135
C-MAX (CCG) Fuel and Refueling

FUEL QUALITY
Note:
Use of any fuel other than those
recommended may cause powertrain
damage, a loss of vehicle performance and
repairs may not be covered under warranty.
Choosing the Right Fuel
Use only UNLEADED gasoline or
UNLEADED gasoline blended with a
maximum of 15% ethanol in your gasoline
vehicle. If your vehicle is a Flex Fuel Vehicle
(FFV), it will have a yellow bezel placed
over the fuel fill inlet.
Do not use:
• fuels containing more than 15%
ethanol or E-85 fuel
• fuels containing methanol
• fuels containing metallic based
additives, including manganese-based
compounds
• fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT)
• leaded-fuel (The use of leaded fuel is
prohibited by law)
Note: Use of any fuel other than the
recommended fuel can cause powertrain
damage, impair the emission control system
or cause loss of vehicle performance. Any
damage to the vehicle that is caused by the
use of fuel not recommended will not be
covered under warranty.
Octane Recommendations
Regular unleaded gasoline with a pump
(R+M)/2 octane rating of 87 is
recommended. Some fuel stations offer
fuels posted as regular with an octane
rating below 87, particularly in high altitude
areas. Fuels with octane levels below 87
are not recommended. Do not be concerned if your engine
sometimes knocks lightly. However, if it
knocks heavily while you are using fuel with
the recommended octane rating, see your
authorized dealer to prevent any engine
damage.
Fuel Freshness Mode (Energi
Vehicles Only)
This feature helps keeps the fuel system
functional and the fuel fresh.
If you operate your vehicle mainly in plug-in
power mode using electricity from plugging
in without refueling, the gasoline in your
tank eventually becomes old. Old fuel can
damage the engine and fuel system.
To prevent the fuel from becoming old,
your vehicle will automatically enter fuel
freshness mode. In fuel freshness mode
operates, your vehicle will operate in hybrid
mode causing the gasoline engine to run
in order to consume the fuel in the fuel
tank.
Note:
If new fuel is not added during an 18
month period, fuel freshness mode will
consume fuel until about 1 gallon (3.8 liters)
is left in the tank.
During fuel freshness mode:
• The information display screen will
indicate that fuel freshness mode is
active.
• The vehicle will only run in hybrid mode.
EV Now will not be available.
• Most of the plug-in power will be
stored until fuel freshness mode is
completed.
Note: EV Now can resume if less than 1
gallon (3.8 liters) of fuel is left in the tank.
Note: In most cases, when the fuel level is
below 1/4 tank, refueling the vehicle will end
fuel freshness mode and EV Now will now
become available. Refueling after
consuming a full tank in fuel freshness mode
will end the mode.
136
C-MAX (CCG) Fuel and Refueling

Note:
It is recommended to use a fuel
stabilizer if you consume less than a full
tank of fuel during an 18 month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
powertrain components.
If you have run out of fuel:
• You may need to cycle the ignition from
off to on several times after refueling
to allow the fuel system to pump the
fuel from the tank to the engine. On
restarting, cranking time will take a few
seconds longer than normal. With
keyless ignition, just start the engine.
Crank time will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the engine. If
the vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters)
may be required.
• The service engine soon indicator may
come on. For more information on the
service engine soon indicator, See
Symbols Glossary (page 7).
Refilling With a Portable Fuel
Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket
funnels into the capless fuel system.
This could damage the fuel system and its
seal, and may cause fuel to run onto the
ground instead of filling the tank, which
could result in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel
system and its seal and cause injury to you
or others. Note:
Do not use aftermarket funnels; they
will not work with the capless fuel system
and can damage it. The included funnel has
been specially designed to work safely with
your vehicle.
When filling the vehicle ’s fuel tank from a
portable fuel container, use the funnel
included with the vehicle. In C-MAX vehicles, the funnel is located in
the rear of the vehicle inside the load
compartment.
In C-MAX Energi vehicles the funnel is
located in the rear of the vehicle, inside
storage compartment
1.
Locate the portable funnel that comes
with your vehicle.
137
C-MAX (CCG) Fuel and RefuelingE162448 E162449

2. Slowly insert the funnel into the
capless fuel system. 3. Fill the vehicle with fuel from the
portable fuel container.
Note: For C-MAX Energi vehicles, press the
fuel button located on the instrument panel
before performing step 3.
4. When done, clean the funnel or properly dispose of it. Extra funnels can
be purchased from your authorized
dealer if you choose to dispose of the
funnel.
REFUELING WARNINGS
Fuel vapor burns violently and a fuel
fire can cause severe injuries.
Read and follow all the instructions
on the pump island. WARNINGS
Switch off your vehicle when you are
refueling.
Do not smoke if you are near fuel or
refueling your vehicle.
Keep sparks, flames and smoking
materials away from fuel.
Stay outside your vehicle and do not
leave the fuel pump unattended
when refueling your vehicle. This is
against the law in some places. Keep children away from the fuel
pump and never let children pump
fuel.
Do not use personal electronic
devices while refueling.
Use the following guidelines to avoid
electrostatic charge build-up when filling
an ungrounded fuel container:
•
Place an approved fuel container on
the ground.
• Do not fill a fuel container while it is in
the vehicle (including the cargo area).
• Keep the fuel pump nozzle in contact
with the fuel container while filling.
• Do not use a device that would hold
the fuel pump handle in the fill position.
Easy Fuel ™ Capless Fuel System
(Non-Energi Vehicles) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. When fueling your vehicle:
138
C-MAX (CCG) Fuel and RefuelingE142668 E145428

1. Put the vehicle in park (P) and switch
the ignition off.
2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the
nozzle fully inserted to open both doors
until pumping is complete. Hold the
handle higher during insertion for easier
access. 4. Once pumping is complete, slowly
remove the fuel filler nozzle. Allow
approximately five to ten seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel
to drain back into the fuel tank and not
spill onto the vehicle. Note:
A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear in the information display.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel provided with the vehicle several
times to dislodge any debris and allow
the inlet to close properly.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Easy Fuel ™ Capless System
(Energi Vehicles Only) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. 139
C-MAX (CCG) Fuel and RefuelingE156032 E154765

Note:
Your vehicle features a locking fuel
door and an auto-sealing feature that locks
the fuel tank refueling valve. Before you can
refuel your vehicle, you must first press the
button located on the center console.
Pressing this button will unlock the fuel tank
refueling valve allowing the fuel filler door
to open so that you can insert the fuel filler
nozzle into the fuel inlet. This could take up
to fifteen seconds before the fuel filler door
pops open allowing the insertion of the fuel
filler nozzle.
When fueling your vehicle:
1. Put the vehicle in park (P) and switch the ignition off.
2. Press the fuel button located on the center console. 3. Wait up to fifteen seconds before
opening the fuel filler door. During this
time, a Fuel Door Opening message
will appear in the information display
screen.
4. When the door is open, a
Fuel Door
Open message will appear in the
information display en indicating that
your vehicle is ready to refuel. The
vehicle will remain ready to refuel for
approximately 20 minutes. If more than
20 minutes is required, you will need to
press the refueling button again. You
may experience the fuel pump turn off
if you do not press the refuel button
again. 5. Open the fuel filler door.
6. Slowly insert the fuel filler nozzle fully
into the fuel system and leave the
nozzle fully inserted to open both doors
until pumping is complete. Hold the
handle higher while inserting for easier
access. 7. After pumping fuel, slowly remove the
fuel filler nozzle. Allow approximately
five to ten seconds after pumping fuel
before removing the fuel filler nozzle.
This allows residual fuel to drain back
into the fuel tank and not spill onto the
vehicle.
Note: A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
140
C-MAX (CCG) Fuel and RefuelingE145428 E156032 E154765

HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle is equipped with a
fuel pump shut-off feature that stops the
flow of fuel to the engine. Not every impact
will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle by
doing the following:
1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition off.
4.
Turn the ignition on again to re-enable
the fuel pump.
For vehicles equipped with a push button
start system: 1. Press the START/STOP button to
turn the ignition off.
2. Press the brake pedal and press the START/STOP
button (crank
attempt).
3. Remove your foot from the brake pedal
and press the
START/STOP button
(ignition off).
4. Press the
START/STOP button again
to re-enable the fuel system.
JUMP-STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks
or lit cigarettes. An explosion could
result in injury or vehicle damage. Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted.
Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission
may cause transmission damage.
Preparing Your Vehicle
Note:
Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle making
sure the two vehicles do not touch. Set
the parking brake on both vehicles and
stay clear of the engine cooling fan and
other moving parts.
188
C-MAX (CCG) Roadside Emergencies