battery location FORD C MAX HYBRID 2016 2.G Owners Manual

Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption
.......................................150
Emission Control System
..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-Off Switch..........................................................160
Transmission
Automatic Transmission
.............................161
Brakes
General Information
....................................164
Hints on Driving With Anti-Lock Brakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control
...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid
............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176 Cruise Control
Principle of Operation.................................179
Using Cruise Control
....................................179
Driving Aids
Steering
.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit
.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving
......................................192
Driving Through Water................................193
Floor Mats
.......................................................194
Roadside Emergencies
Roadside Assistance
...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event
..............199
Post-Crash Alert System
...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)
............................203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).....................204
Utilizing the Mediation/Arbitration Program (Canada Only).......................205
Getting Assistance Outside the U.S. and Canada........................................................205
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so they may appear
different to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
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12 Volt DC Power Point
WARNINGS
Do not plug optional electrical
accessories into the cigar lighter
socket. Incorrect use of the cigar
lighter can cause damage not covered by
the vehicle warranty, and can result in fire
or serious injury. Do not use a power point for
operating a cigar lighter. Incorrect
use of the power points can cause
damage not covered by the vehicle
warranty, and can result in fire or serious
injury. Note:
When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition
on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
will damage the power point and blow the
fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods. Locations
Power points may be in the following
locations:
•
On the front of the center console.
• Inside the center console.
• Inside the luggage compartment.
110 Volt AC Power Point (If Equipped) WARNING
Do not keep electrical devices
plugged in the power point whenever
the device is not in use. Do not use
any extension cord with the 110 volt AC
power point, since it will defeat the safety
protection design. Doing so may cause the
power point to overload due to powering
multiple devices that can reach beyond
the 150 watt load limit and could result in
fire or serious injury. Note:
The power point will turn off when
the ignition is switched off or the battery
voltage drops below 11 volts.
Use the power point for powering electric
devices that require up to 150 watts. It is
on the rear of the center console. Note:
Depending on your vehicle, the power
point cover may open to the right or upward.
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•
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to
stay in electric mode. The EV indicator will
display EV+ when this mode is active. You
should see this approximately 1/8 mile
(200 meters) from a frequent destination.
See Information Displays (page 93).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
To add a destination immediately, perform
the following process: cycle the ignition on
for 2 seconds, but do not start your vehicle,
then off for 2 seconds. Repeat the process
10 times. This location is now programmed
for EV+. You can clear these destinations
with a Driving History reset through the
Settings menu. Note:
You can switch the EV+ feature on
or off through the Driver Assist section of
the Settings menu.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and Hybrid
Mode
You must plug in your Energi vehicle
regularly for optimal use of the high
voltage battery's extended range
capability. Charging your vehicle adds
electrical energy. This energy is used to
propel the vehicle in plug-in power mode.
Estimated electric range is shown in blue
next to gasoline range at the bottom of the
right information display. You can also
configure MyView to include detailed
vehicle range information. See
Gauges
(page 85).
The system maximizes the use of
electric-only operation in plug-in power
mode. System conditions may require
engine operation; however, the system
uses plug-in power whenever possible.
When your plug-in power is depleted, the
powertrain system will automatically
switch to hybrid mode. Your battery gauge
will transition to a simple battery graphic
upon entering hybrid mode. Hybrid mode
uses both the gasoline engine and electric
motor to power your vehicle and maximize
fuel economy.
EV Modes Your vehicle contains selectable
EV modes through the EV button
located on the center of the
instrument panel, below the climate
controls.
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Note:
The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.
The high-voltage service disconnect is
located behind the rear fold down seats.
Service disconnect location for non-Energi
vehicles. Service disconnect location for Energi
vehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats and remove
the cover panel.
2. Locate the access door and remove the plastic cover. 3. Pull the outer cover off to expose the
service disconnect lever. 4. Slide the handle on the service
disconnect outboard to the right. For
Energi vehicles, slide the handle
outboard and to the left. 154
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•
How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at 65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For the C-MAX Energi, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 153).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For the C-MAX Energi, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. For information on
enabling eco-cruise, See
Cruise
Control (page 179).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
276
).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
•
Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved. •
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance from the
vehicle and try to stay clear of the
smoke.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15
meters) of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.
open window, door or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
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Low Engine Use (If Equipped)
The low engine use mode is equipped on
Energi models only. The low engine use
mode keeps the engine oil quality in good
condition when you drive your vehicle with
limited engine use. If your vehicle is in low
engine use mode when you start the
vehicle, a message appears in the
information display. When your vehicle is
in low engine use mode, your vehicle runs
the engine as necessary.
Selecting EV Now mode when your vehicle
is in the low engine use mode suspends
the low engine use mode for as long as you
continue driving your vehicle. The low
engine use mode resumes the next time
you start your vehicle.
Changing the engine oil and resetting the
oil life monitoring system suspends the low
engine use mode.
ENGINE COOLANT CHECK WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, you can
be burned if you spill coolant on hot engine
parts. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure; steam and hot liquid can come
out forcefully when the cap is loosened
slightly. Do not add coolant further than the
MAX
mark. Engine Coolant and Inverter
System Controller Coolant
Your vehicle has two separate cooling
systems. One is for cooling the engine and
one is for cooling the inverter system
controller that is specific to the hybrid
operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance
(page 348).
Note: Make sure that the level is between
the MIN and MAX marks on the engine
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately. See
Adding Engine Coolant
in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Robinair® Coolant
and Battery Refractometer 75240. We do
not recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
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Checking the Inverter System
Controller Coolant
When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the intervals
listed in the scheduled maintenance
information. See Scheduled
Maintenance (page 348).
Note: Make sure that the level is between
the MIN and MAX marks on the inverter
system controller coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately. See
Adding Inverter System
Controller Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Robinair® Coolant
and Battery Refractometer 75240. We do
not recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Adding Coolant
Note: Do not use stop leak pellets, cooling
system sealants, or additives as they can
cause damage to the cooling or heating
systems. This damage would not be covered
under your vehicle ’s warranty. Note:
During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Note: It is very important to use coolant
meeting the Ford specification in order to
avoid plugging the small coolant
passageways. Use of concentrated coolant
and water may cause coolant passageway
plugging and void the warranty. See
Capacities and Specifications (page 276).
• Do not mix different colors or types of
coolant in your vehicle. Make sure the
correct coolant is used. Mixing of
coolants may harm your cooling
system. The use of an improper coolant
may harm the engine, inverter system
controller, and cooling system
components and may void the
warranty.
• In case of emergency, a large amount
of water without engine coolant may
be added to the engine cooling system
in order to reach a vehicle service
location. In this instance, the engine
cooling system must be drained,
chemically cleaned with Motorcraft
Premium Cooling System Flush, and
refilled with engine coolant as soon as
possible. Water alone (without engine
coolant) can cause engine damage
from corrosion, overheating, or freezing.
DO NOT use this method for the
inverter system controller cooling
system. The inverter system controller
cooling system operates close to
ambient temperature, and is
susceptible to freezing in any
subfreezing environment in the
absence of coolant.
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