check engine FORD C MAX HYBRID 2016 2.G Owners Manual

Ordering Additional Owner's
Literature....................................................206
Reporting Safety Defects (U.S. Only).............................................................207
Reporting Safety Defects (Canada Only).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information
....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................219
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................221
Engine Oil Dipstick
.......................................222
Engine Oil Check
..........................................222
Engine Coolant Check
................................223
Automatic Transmission Fluid Check
............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check
.....................227
Washer Fluid Check
.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades
......................229
Changing the Wiper Blades
.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information
....................................241
Cleaning Products
........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242 Cleaning the Engine....................................243
Cleaning the Windows and Wiper
Blades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel and Instrument Cluster Lens.......................244
Cleaning Leather Seats
.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care
..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications
...........................274
Capacities and Specific- ations
Engine Specifications.................................276
Motorcraft Parts
............................................277
Vehicle Identification Number
................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information
...................................283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/ CD.................................................................288
Digital Radio
...................................................291
Satellite Radio
..............................................294
USB Port.........................................................296
Media Hub
......................................................296
4
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Introduction E71340 E161353

WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will light when you start your vehicle
to make sure they work. If any lamps
remain on after starting your vehicle, refer
to the respective system warning lamp for
further information.
Note:
Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Anti-Lock Braking System If it lights when you are driving,
this indicates a malfunction. You
will continue to have normal
braking (without anti-lock braking system)
unless the brake system warning lamp also
lights. Have the system checked by an
authorized dealer.
Battery If it lights while driving, this
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by an authorized dealer immediately.
Brake System Lights when you engage the
parking brake with the ignition
on.
If it lights when you are driving, check that
you do not have the parking brake
engaged. If you do not have the parking
brake engaged, this indicates low brake
fluid level or a brake system malfunction.
Have the system checked immediately by
an authorized dealer. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have your vehicle checked by
your authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury. Cruise Control (If Equipped)
Lights when you switch on this
feature.
Direction Indicator Lights when you switch on the
left or right direction indicator or
hazard warning flasher. If the
indicators stay on or flash faster, check for
a burned out bulb. See
Changing a Bulb
(page 232).
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
EcoSelect Lights when you switch on this
feature. See
Hybrid Vehicle
Operation (page 135).
Engine and Motor Coolant
Temperature Lights when the engine or motor
coolant temperature is high.
Stop the vehicle as soon as
possible, switch off the engine and let cool.
89
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Instrument Cluster E144522 E71340 E194390

Engine Oil
If it lights with the engine running
or while you are driving, this
indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch off the engine. Check the engine
oil level. See Engine Oil Check (page 222).
Note: Do not resume your journey if it lights
despite the level being correct. Have the
system checked by an authorized dealer
immediately.
EV Now Lights when you select this
feature on. See Plug-In Hybrid
Vehicle Operation (page 137).
EV Later Lights when you select this
feature on.
See Plug-In Hybrid
Vehicle Operation (page 137).
Fasten Safety Belt It will light and a tone will sound
to remind you to fasten your
safety belt. See
Seatbelt
Reminder (page 31).
Front Airbag If it fails to light when you start
your vehicle, continues to flash
or remains on, this indicates a
malfunction. Have the system checked by
an authorized dealer.
Front Fog Lamps
(If Equipped) Lights when you switch the front
fog lamps on. High Beam Lights when you switch the high
beam headlamps on. It will flash
when you use the headlamp
flasher.
Liftgate Ajar Lights when the liftgate is not
completely closed.
Low Battery
(If Equipped) Lights when the battery level is
low. You may also see a
message suggesting you reduce
your usage of the climate system.
Low Fuel Level Lights when the fuel level is low
or the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
It also lights momentarily when you switch
on the ignition to confirm the lamp is
functional. If it does not light when you
switch on the ignition, or begins to flash at
any time, have the system checked by an
authorized dealer.
Overdrive Cancel and Grade Assist
(If Equipped) Lights when the overdrive
function in the transmission
turns off and the grade assist
turns on.
90
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Instrument Cluster E144814 E151263 E162453 E144691 E162456

Parking Lamps
Lights when you switch the
parking lamps on.
Powertrain Fault Lights when the system detects
a powertrain or high-voltage
charge system fault. If the
indicator stays on or continues to come on,
contact an authorized dealer as soon as
possible.
Note: If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on
a flat surface. If you apply the brake pedal
or move the transmission to neutral (N) you
can override your vehicle ’s acceleration.
Ready to Drive Lights after your switch your
vehicle on and it is ready to drive.
A corresponding message may
display stating ready to drive.
Service Engine Soon If the service engine soon
indicator light stays on after you
switch on the engine, this
indicates that the On-Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On-Board diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 150). If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately. WARNING
Under engine misfire conditions,
excessive exhaust temperatures
could damage the catalytic
converter, the fuel system, interior floor
coverings or other vehicle components,
possibly causing a fire. Have an authorized
dealer service your vehicle immediately. The service engine soon indicator lights
when you first switch on the ignition prior
to engine start to check the bulb and to
indicate whether the vehicle is ready for
Inspection and Maintenance testing.
Normally, the service engine soon light will
stay on until you switch on the engine, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
Inspection and Maintenance testing. See
Emission Control System
(page 150).
Stability Control Lights when the system is active.
If it remains on or does not light
when you switch the ignition on,
this indicates a malfunction. During a
malfunction, the system will turn off. Have
the system checked by an authorized
dealer immediately.
See Using Stability
Control (page 169).
91
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Instrument Cluster E144692 E138639

Stability Control Off
Lights when you switch the
system off. It will go out when
you switch the system back on
or when you switch the ignition off. See
Using Stability Control (page 169).
Stop Safely Indicates an electrical
component fault or failure that
will cause the vehicle to
shutdown or enter into a limited operating
mode. A message may also display.
Vehicle Plugged in
(If Equipped) Lights after you plug in your
vehicle. A corresponding
message may display after
attempting to start the vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any door
is opened if the vehicle exceeds a relatively
low speed.
Keyless Warning Alert
(If Equipped)
Sounds the horn twice when you exit the
vehicle and the keyless vehicle is in RUN,
indicating the vehicle is still on. Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
Automatic Transmission Warning
Chime
Sounds when you have not moved the
transmission selector lever to position
P.
A message will be shown in the display.
92
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Instrument Cluster E144693 E144694

Fuel Economy (Energi only)
This display is only available in Hybrid
Mode. In Plug-in Power Mode the display
changes to Miles (or km)/Full Charge.
An Instant Fuel Economy gauge is provided
along with Avg Fuel Economy. While
viewing this screen you can reset your
average fuel economy by pressing and
holding the OK button on the left hand
steering wheel controls. For more
information see Common Displays in this
chapter.
Trip 1 & 2
Provides trip odometer, trip average fuel
economy and trip timer.
Distance traveled on battery power only
with the engine off is shown in blue next
to total trip distance.
For Energi vehicles total plug-in electricity
used in kilowatt hours (kWh) is shown in
blue next to trip average fuel economy.
Info In this mode, you can view
different vehicle system
information and perform a
system check. Information
Displays a number of different system tutorials. Use the up/down
arrows to scroll through the tutorials. Then press OK to view.
Tutorial
MyKeys (Number of MyKeys programmed)
MyKey
MyKey Miles (km) (Distance traveled using a programmed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable. The system check
menu may appear different based upon equipment options and
current vehicle status. Use the up/down arrow buttons to scroll
through the list.
System Check
Settings In this mode, you can configure
different driver setting choices.
Note: Some items are optional and may not appear.
Note: Some MyKey items will only appear if a MyKey is set.
97
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Information DisplaysE144642 E100023

Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine.
Check the oil level. If the warning stays on or continues to
come on with your engine running, contact your authorized
dealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.
See Engine Oil Check (page 222).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See
Engine Oil
Check (page 222).
Oil Change Required
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See
Brake Fluid Check
(page 227).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the
vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively
high.
Engine Coolant Over
Temperature
Displays when the motor coolant temperature is excessively
high.
Motor Coolant Over
Temperature
Displayed when the kit needs service. See your authorized
dealer.
Service Tire Mobility Kit
Informs the driver that the powertrain needs service due to a
powertrain malfunction.
See Manual
Displays when EV functionality is disabled and the engine is
running to maintain oil quality. See
Plug-In Hybrid Vehicle
Operation (page 137).
Engine ON Due to Low
Use Normal Operation
MyKey Action
Message
Displayed during key programming when MyKey cannot be
programmed.
MyKey not Created
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
105
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Information Displays

Action
Message
Displays when a MyKey is in use and the MyKey speed limit is
reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt-Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and Traction control is
activated.
Traction Control On -
MyKey Setting
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
be Deactivated
Park Aid Action
Message
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See Prin-
ciple of Operation (page 170).
Check Park Aid
Displays the park aid status.
Rear Park Aid On Off
Displays when the system has detected a condition that
requires attention. See
Principle of Operation (page 170).
Check Rear Park Aid
Displays when the system has detected a condition that
requires attention. See
Principle of Operation (page 170).
Check Front Park Aid
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See
Prin-
ciple of Operation (page 170).
Park Aid Fault
Park Brake Action
Message
Displays when the parking brake is set, the engine is running
and the vehicle is driven more than 3 mph (5 km/h). If the
warning stays on after the parking brake is released, contact
your authorized dealer.
Park Brake Engaged
106
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Information Displays

GENERAL INFORMATION
WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of fire or
other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. Do not start the vehicle in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always
open the garage door before you start the
vehicle. If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles
(8 kilometers) after you reconnect it. This
is because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the vehicle, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
vehicle. IGNITION SWITCH
0 (off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
I
(accessory) - Allows the electrical
accessories, such as the radio, to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits are
operational and the warning lamps and
indicators illuminate.
III
(start) - starts the vehicle into Ready to
Drive mode (indicated by the green "Ready
to Drive" icon on the instrument cluster).
KEYLESS STARTING
(If Equipped)
Note: The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the vehicle.
129
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Starting and Stopping the EngineE72128