instrument panel FORD C MAX HYBRID 2016 2.G Owners Manual

Ordering Additional Owner's
Literature....................................................206
Reporting Safety Defects (U.S. Only).............................................................207
Reporting Safety Defects (Canada Only).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information
....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................219
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................221
Engine Oil Dipstick
.......................................222
Engine Oil Check
..........................................222
Engine Coolant Check
................................223
Automatic Transmission Fluid Check
............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check
.....................227
Washer Fluid Check
.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades
......................229
Changing the Wiper Blades
.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information
....................................241
Cleaning Products
........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242 Cleaning the Engine....................................243
Cleaning the Windows and Wiper
Blades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel and Instrument Cluster Lens.......................244
Cleaning Leather Seats
.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care
..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications
...........................274
Capacities and Specific- ations
Engine Specifications.................................276
Motorcraft Parts
............................................277
Vehicle Identification Number
................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information
...................................283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/ CD.................................................................288
Digital Radio
...................................................291
Satellite Radio
..............................................294
USB Port.........................................................296
Media Hub
......................................................296
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a
rear seating position. Failure to follow this
could seriously increase the risk of injury or
death. Sitting improperly out of position or
with the seatback reclined too far
can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your
seatback, with your feet on the floor.
Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system which could seriously
increase the risk of injury or death. This system works with sensors that are
part of the front passenger seat and safety
belt to detect the presence of a
properly
–seated occupant and determine
if the front passenger frontal airbag should
be enabled (may inflate) or not. The front passenger sensing system uses
a passenger airbag off indicator which will
illuminate and stay lit to remind you that
the front passenger frontal airbag is
disabled. The indicator lamp is located in
the center stack of the instrument panel.
Note:
When the ignition is first turned on,
the passenger airbag off light will illuminate
for a short period of time to confirm it is
functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger frontal airbag when the
front passenger seat is unoccupied, or a
rear facing infant seat, a forward-facing
child restraint, or a booster seat is
detected. Even with this technology,
parents are strongly encouraged to
always properly restrain children in the rear
seat. The sensor also turns off the
passenger front airbag and seat-mounted
side airbag when the passenger seat is
empty.
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WARNINGS
If the side airbag has deployed, the
airbag will not function again. The
side airbag system (including the
seat) must be inspected and serviced by
an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash. The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.
The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the driver
and front passenger seatbacks.
• Front passenger sensing system. •
Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
42
). Note:
The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty passenger
seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver ’s
knee airbag may deploy but the driver ’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury. Make sure the knee airbag is
operating properly. See
Crash
Sensors and Airbag Indicator
(page
42).
SAFETY CANOPY™ WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Supplementary Restraints SystemE152533

Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system does not work if
any of the following occur:
•
The ignition is on.
• The alarm system triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in P.
• The vehicle battery voltage is too low.
• The powertrain fault indicator was on
the last time your vehicle was driven.
Remote Starting the Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
remote start, the exterior lamps do not flash
twice, and the horn does not sound. The label on your transmitter details the
starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps flash twice. The horn sounds if the system fails to start,
unless quiet start is on. Quiet start runs the
blower fan at a slower speed to reduce
noise. You can switch it on or off in the
information display. See
General
Information (page 93).
Note: If you remote start your vehicle with
an integrated keyhead transmitter, you must
switch the ignition on before driving your
vehicle. If you remote start your vehicle with
an intelligent access transmitter, you must
press the
START/STOP button on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and the
vehicle runs for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If the duration is set
to last 10 minutes, the duration extends by
another 10 minutes. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
continues to run now for a total of 20
minutes. You can extend the remote start
up to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
Turning the Vehicle Off After Remote
Starting Press the button once. The
parking lamps turns off.
You may have to be closer to the
vehicle than when starting due to ground
reflection and the added noise of the
running vehicle.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138626 E138625

LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock
A
Lock
B
Door Lock Indicator
An LED on the instrument panel will light
when you lock the doors. It is not a
functional control.
Remote Control
Unlocking the Doors (Two-Stage
Unlock)
Type 1 Press the button to unlock the
driver door.
Type 2 Press the button to unlock the
driver door.
Press the button again within three
seconds to unlock all doors. The turn
signals will flash. Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The turn signals will
flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control and
intelligent access.
Intelligent access at the driver door will
unlock all doors when you disable
two-stage unlocking.
Locking the Doors
Type 1
Press the button to lock all the
doors. The turn signals will
illuminate.
Type 2 Press the button to lock all the
doors. The turn signals will
illuminate.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will flash if
all the doors and the luggage
compartment are closed.
Note: If locking was not successful or any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
Liftgate WARNINGS
Make sure all persons are clear of the
liftgate area before using the liftgate
control.
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A
B E138629 E138623

From the Instrument Panel
Press the button on the
instrument panel.
With the Remote Control Press the button twice within
three seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote control or power door unlock control.
If an intelligent access key is within 3 ft
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release
button. 2.
Press the control button located in the
top of the liftgate pull-cup handle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a gas strut failure. Closing the Liftgate WARNING
Keep clear of the liftgate when
activating the rear switch.
Press and release the liftgate control
button.
Stopping the Liftgate Movement
Note:
Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the
instrument panel.
• Activating the obstacle detection
feature.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion. *
* This method only works for vehicles with
the hands-free liftgate feature.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing LocksE138633 E138630 E138632 E138636

GENERAL INFORMATION
Condensation in Lamp Assemblies
Exterior lamps have vents to
accommodate normal changes in air
pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
•
The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer. LIGHTING CONTROL Off.A
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps.
B
Headlamps.
C
High Beams Push the lever away from you to switch
the high beam on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing LightingE142449 E162679

AUTOMATIC CLIMATE CONTROL
AUTO: Press to switch on automatic operation. Adjust to select the desired
temperature. Fan speed, air distribution, air conditioning operation, and outside
or recirculated air are automatically adjusted to heat or cool the vehicle to
maintain the desired temperature. You can also switch off dual zone mode by
pressing and holding for more than two seconds.
A
Fan speed control:
Adjust the volume of air circulated in the vehicle.
B
Power:
Press to switch the system on and off. When the system is off, it
prevents outside air from entering the vehicle.
C
MAX Defrost:
Press to switch on defrost. Outside air flows through the
windshield vents, air conditioning automatically turns on, and fan automatically
adjusts to the highest speed. You can also use this setting to defrost and clear
the windshield of a thin covering of ice. The heated rear window also
automatically turns on when you select maximum defrost.
D
Note:
To prevent window fogging, you cannot select recirculated air when
maximum defrost is on.
MAX A/C:
Press for maximum cooling. Recirculated air flows through the
instrument panel vents, air conditioning automatically turns on, and the fan
automatically adjusts to the highest speed.
E
Recirculated air:
Press to switch between outside air and recirculated air. The
air currently in the passenger compartment recirculates. This can reduce the
time needed to cool the interior and reduce unwanted odors from entering your
vehicle.
F
Note:
Recirculated air may also turn on and off automatically in instrument
panel or instrument panel and floor airflow modes during hot weather to improve
cooling efficiency.
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Air distribution control: Adjust to turn airflow from the windshield, instrument
panel, or footwell vents on or off. You can distribute air through the following
combinations: windshield, windshield/floor, panel, panel/floor, and floor.
G
A/C: Press to switch the air conditioning on or off. Air conditioning cools your
vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
H
Note: In certain conditions (for example, maximum defrost), the air conditioning
compressor may continue to operate even though the air conditioning is
switched off.
Temperature Control You can set the temperature between 61°F
(16°C)
and 86°F (30°C) in steps of 1°F
(0.5°C). In position LO, 59°F (15°C), the
system switches to permanent cooling. In
position
HI, 86°F (30°C), the system
switches to permanent heating.
Single Zone Temperature Control
In this mode, the climate control system
links the temperature settings for both the
driver's side and passenger's side. If you
adjust the setting using the rotary control
on the driver ’s side, the system adjusts the
temperature to the same setting on the
passenger ’s side. Dual Zone Temperature Control
Select a temperature for the passenger
’s
side using the rotary control on the
passenger ’s side. Single zone temperature
control automatically switches off. The
temperature on the driver ’s side remains
unchanged. You can now adjust the
driver's side and passenger's side
temperatures independently. The display
shows the temperature settings for each
side.
Switching Back to Single Zone
Temperature Control
Press and hold the
AUTO button. The
passenger side temperature is adjusted to
the driver side temperature setting.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints WARNING
Prolonged use of recirculated air may
cause the windows to fog up. If the
windows fog up, follow the settings
for demisting the windshield. Note:
You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Climate ControlE133115

Note:
To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
In mild weather, you can improve your fuel
economy when using the climate control
system by using outside air instead of air
conditioning:
• Turn the temperature control knob(s)
so the interior temperature is set to
59°F (15°C).
• Set the air distribution to panel or floor
(or both).
• Press
A/C to turn the air conditioning
off.
• Press the recirculated air button so
fresh air enters the vehicle.
• Press the fan button until the fan is at
its lowest setting.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is
not necessary. The system automatically
adjusts to heat or cool the interior to your
selected temperature as quickly as possible.
For the system to function efficiently, the
instrument panel and side air vents should
be fully open.
Note: If you select
AUTO during cold
outside temperatures, the system directs
airflow to the windshield and side window
vents. In addition, the fan may run at a
slower speed until the engine warms up. Note:
If you select AUTO during hot outside
temperatures, or when the inside of the
vehicle is hot, the system automatically uses
recirculated air to maximize interior cooling.
When the interior reaches the selected
temperature, the system automatically
switches to using outside air.
Heating the Interior Quickly
1. Press the
AUTO button.
2. Adjust the temperature control to the desired setting.
Recommended Settings for
Heating
1. Press the
AUTO button.
2. Adjust the temperature control to the desired setting. Use
72°F (22°C) as a
starting point, then adjust the setting
as necessary.
Cooling the Interior Quickly
Press the
MAX A/C button.
Recommended Settings for
Cooling
1. Press the
AUTO button.
2. Adjust the temperature control to the desired setting. Use
72°F (22°C) as a
starting point, then adjust the setting
as necessary.
Side Window Defogging in Cold
Weather
1. Press the defrost and panel buttons.
2. Select
A/C.
3. Adjust the temperature control to the desired setting. Use
72°F (22°C) as a
starting point, then adjust the setting
as necessary.
4. Adjust the fan speed to a high speed setting.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Climate Control