audio FORD C MAX HYBRID 2017 2.G Manual PDF
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Page 439 of 497

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
436
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing SYNC™ 3
Page 464 of 497

•
Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE. INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
461
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Appendices
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1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d)
467
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Appendices
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A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 162
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories....................................................437 Exterior style........................................................ 437
Interior style.......................................................... 437
Lifestyle.................................................................. 437
Peace of mind..................................................... 437
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist.........................................170 Automatic Steering into Parking
Space................................................................... 171
Deactivating the Park Assist Feature...........172
Troubleshooting the System.......................... 173
Using Active Park Assist................................... 170
Adjusting the Headlamps.........................236 Horizontal Aim Adjustment............................ 237
Vertical Aim Adjustment................................. 236
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............244
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting.............................................77
Anti-Theft Alarm
............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................459
Apps.................................................................409 ........................................................................\
......... 409
SiriusXM Traffic and Travel Link..................... 411
At a Glance........................................................16
Audible Warnings and Indicators..............91 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime................................. 91Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime......................... 91
Keyless Warning Alert ......................................... 91
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System................................................289 General Information......................................... 289
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................298
Audio Unit - Vehicles With: AM/FM/ CD
..................................................................290
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................293
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................294
Menu Structure.................................................. 296
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................109 Dual Zone Temperature Control..................... 111
Single Zone Temperature Control.................110
Smart Zone............................................................. 111
Temperature Control.......................................... 110
Automatic Engine Shutdown...................133
Automatic Transmission
...........................159
Brake-Shift Interlock......................................... 160
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 161
Understanding the Shift Positions of your Automatic Transmission............................. 159
Automatic Transmission Fluid Check.............................................................232
Autowipers.........................................................71
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery...................... 233
Blind Spot Information System...............179 Switching the System Off and On................181
System Errors...................................................... 180
Using the System................................................ 179
485
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index
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The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)......................206
Tire Care...........................................................261
Glossary of Tire Terminology......................... 263
Information About Uniform Tire Quality Grading.............................................................. 261
Information Contained on the Tire Sidewall........................................................... 264
Temperature A B C............................................ 262
Traction AA A B C............................................... 262
Treadwear............................................................. 262
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................255
Tire Pressure Monitoring System...........276 Changing Tires With a Tire Pressure
Monitoring System........................................ 277
Understanding Your Tire Pressure Monitoring System ....................................... 277
Tire Repair Kit See: Tire Sealant and Inflator Kit.................255
Tire Sealant and Inflator Kit....................255 First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 257
General Information......................................... 256
Second Stage: Checking Tire Pressure............................................................ 259
Tips for Use of the Kit...................................... 256
What to Do After the Tire has Been Sealed............................................................... 259
What to Do When a Tire Is Punctured......................................................... 257
Tires See: Wheels and Tires..................................... 255
Towing a Trailer.............................................192
Towing the Vehicle on Four Wheels...........................................................192
Emergency Towing............................................. 192
Recreational Towing.......................................... 192
Towing..............................................................192
Traction Control
............................................165
Principle of Operation....................................... 165
Transmission Code Designation
............285
Transmission..................................................159
Transmission See: Transmission.............................................. 159
Transporting the Vehicle...........................203 U
Under Hood Overview - Hybrid Electric
Vehicle (HEV)
.............................................223
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)
..........................225
Unique Driving Characteristics................135
Universal Garage Door Opener.................121 HomeLink Wireless Control System.............121
USB Port
.........................................................305
Using Cruise Control.....................................177 Switching Cruise Control Off.......................... 178
Switching Cruise Control On........................... 177
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains
.....................................276
Using Stability Control................................167
Using Summer Tires....................................275
Using SYNC™ With Your Media Player.............................................................327
Accessing Your USB Song Library................331
Bluetooth Devices and System Settings............................................................. 333
Connecting Your Digital Media Player to the USB Port........................................................... 327
Media Menu Features...................................... 330
Media Voice Commands................................. 328
USB 2...................................................................... 333
Voice Commands for Audio Sources.........334
Using SYNC™ With Your Phone.............310 Accessing Features through the Phone
Menu................................................................... 315
Accessing Your Phone Settings.................... 318
Bluetooth Devices.............................................. 319
Making Calls......................................................... 314
Pairing a Phone for the First Time.................311
Pairing Subsequent Phones........................... 312
Phone Options during an Active Call..........314
Phone Voice Commands................................. 312
Receiving Calls..................................................... 314
System Settings................................................. 320
Text Messaging.................................................... 316
Using Traction Control
................................165
Switching the System Off............................... 165
System Indicator Lights and Messages.......................................................... 165
Using a Switch..................................................... 165
493
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Using the Information Display
Controls............................................................. 165
Using Voice Recognition...........................308 Audio Voice Commands................................. 359
Initiating a Voice Session............................... 308
Mobile App Voice Commands...................... 362
Navigation Voice Commands........................ 361
Phone Voice Commands............................... 360
SiriusXM Traffic and Travel Link Voice Commands..................................................... 363
System Interaction and Feedback.............309
Voice Settings Commands............................ 363
Utilizing the Mediation/Arbitration Program (Canada Only).........................207
V
Vehicle Care
...................................................247
General Information.......................................... 247
Vehicle Certification Label
.......................285
Vehicle Identification Number................284
Vehicle Storage
.............................................253
12V Battery........................................................... 254
Body........................................................................\
253
Brakes.................................................................... 254
Cooling System.................................................. 254
Engine..................................................................... 253
Fuel System......................................................... 253
General.................................................................. 253
Miscellaneous..................................................... 254
Removing Vehicle From Storage.................254
Tires........................................................................\
254
Ventilation See: Climate Control......................................... 109
VIN See: Vehicle Identification Number............284
Voice Control...................................................69
W
Warning Lamps and Indicators.................87 Anti-Lock Braking System................................ 88
Battery..................................................................... 88
Blind Spot Monitor.............................................. 88
Brake System........................................................ 88
Cruise Control....................................................... 88
Direction Indicator............................................... 88
Door Ajar................................................................. 88EcoSelect................................................................
88
Engine and Motor Coolant Temperature..................................................... 88
Engine Oil................................................................ 89
EV Later................................................................... 89
EV Now.................................................................... 89
Fasten Seatbelt.................................................... 89
Front Airbag........................................................... 89
Front Fog Lamps.................................................. 89
Grade Assist........................................................... 89
High Beam.............................................................. 89
Liftgate Ajar............................................................ 89
Low Battery............................................................ 89
Low Fuel Level...................................................... 89
Low Tire Pressure Warning.............................. 89
Parking Lamps...................................................... 90
Powertrain Fault................................................... 90
Ready to Drive....................................................... 90
Service Engine Soon........................................... 90
Stability Control................................................... 90
Stability Control Off............................................. 91
Stop Safely.............................................................. 91
Vehicle Plugged in................................................. 91
Washer Fluid Check....................................232
Washers See: Cleaning the Exterior............................... 247
See: Wipers and Washers................................... 71
Waxing.............................................................248
Wheels and Tires
.........................................255
Technical Specifications................................ 280
Windows and Mirrors
....................................78
Windshield Washers......................................72
Windshield Wipers..........................................71
Intermittent Wipe.................................................. 71
Speed Dependent Wipers.................................. 71
Wiper Blades See: Checking the Wiper Blades.................. 234
Wipers and Washers......................................71
494
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index