service FORD CROWN VICTORIA 2000 2.G User Guide

All occupants of the vehicle, including the driver, should always
properly wear their safety belts, even when an air bag SRS is
provided.
Always transport children 12 years old and under in the back
seat and always properly use appropriate child restraints.
National Highway Traffic Safety Administration (NHTSA)
recommends a minimum distance of at least 25 cm (10 inches)
between an occupant’s chest and the driver air bag module.
Never place your arm over the air bag module as a deploying air
bag can result in serious arm fractures or other injuries.
Steps you can take to properly position yourself away from the air bag:
•Move your seat to the rear as far as you can while still reaching the
pedals comfortably.
•Recline the seat slightly (one or two degrees) from the upright
position.
Do not put anything on or over the air bag module. Placing
objects on or over the air bag inflation area may cause those
objects to be propelled by the air bag into your face and torso causing
serious injury.
Do not attempt to service, repair, or modify the Air Bag
Supplemental Restraint System or its fuses. See your Ford or
Lincoln-Mercury dealer.
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The diagnostic module monitors its own internal circuits and the
supplemental air bag electrical system warning (including the impact
sensors), the system wiring, the air bag system readiness light, the air
bag back up power and the air bag ignitors.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theAir bag readiness
section in theInstrumentationchapter. Routine maintenance of the air
bag is not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either
flash or stay lit.
•The readiness light will not
illuminate immediately after
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at your dealership or by a qualified technician immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Disposal of air bags and air bag equipped vehicles (including
pretensioners)
For disposal of air bags or air bag equipped vehicles, see your local
dealership or qualified technician. Air bags MUST BE disposed of by
qualified personnel.
SAFETY RESTRAINTS FOR CHILDREN
See the following sections for directions on how to properly use safety
restraints for children. Also seeAir Bag Supplemental Restraint
System (SRS)in this chapter for special instructions about using air
bags.
Important child restraint precautions
You are required by law to use safety restraints for children in the U.S.
and Canada. If small children ride in your vehicle (generally children who
are four years old or younger and who weigh 18 kg [40 lbs] or less), you
AIR
BAG
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Make sure the corresponding lights illuminate briefly. If a light fails to
illuminate, have the vehicle serviced.
•If the driver’s safety belt is fastened, the
light may not illuminate.
STARTING THE ENGINE
1. Turn the key to 5 (START)
without pressing the accelerator
pedal and release as soon as the
engine starts. The key will return to
4 (ON).
2. If the temperature is above –12°C
(10°F) and the engine does not
start within five seconds on the first
try, turn the key to OFF, wait 10
seconds and try again.
3. If the temperature is below -12° C (10° F) and the engine does not
start in 15 seconds on the first try, turn the key OFF and wait 10
seconds and try again. If the engine does not start in two attempts, Press
the accelerator pedal all the way to floor and hold. Turn the key to
START position.
4. When the engine starts, release the key, then release the accelerator
pedal gradually as the engine speeds up.
5. After idling for a few seconds, apply the brake and release the parking
brake.
Using the engine block heater (if equipped)
An engine block heater warms the engine coolant, which improves
starting, warms up the engine faster and allows the heater-defroster
system to respond quickly. Use of an engine block heater is strongly
recommended if you live in a region where temperatures reach -23°C
(-10°F) or below.
For best results, plug the heater in at least three hours before starting
the vehicle. Using the heater for longer than three hours will not harm
the engine, so the heater can be plugged in the night before starting the
vehicle.
3
2
1
5
4
Starting
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To prevent electrical shock, do not use your heater with
ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Although odorless and colorless, carbon monoxide is present in exhaust
fumes. Take precautions to avoid its dangerous effects.
If you ever smell exhaust fumes of any kind inside your vehicle,
have your dealer inspect and fix your vehicle immediately. Do
not drive if you smell exhaust fumes. These fumes are harmful and
could kill you.
Have the exhaust and body ventilation systems checked whenever:
•the vehicle is raised for service.
•the sound of the exhaust system changes.
•the vehicle has been damaged in a collision.
Engine exhaust, some of its constituents, and certain vehicle
components contain or emit chemicals known to the State of
California to cause cancer, and birth defects or other reproductive
harm.
Important ventilating information
If the engine is idling while the vehicle is stopped in an open area for
long periods of time, open the windows at least 2.5 cm (one inch).
Adjust the heating or air conditioning (if equipped) to bring in fresh air.
Improve vehicle ventilation by
keeping all air inlet vents clear of
snow, leaves and other debris.
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BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a “metal-to-metal,” “continuous grinding” or
“continuous squeal” sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
Anti-lock brake system (ABS) (if equipped)
On vehicles equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle’s
anti-lock brake system. The ABS performs a self-check after you start
the engine and begin to drive away. A brief mechanical noise may be
heard during this test. This is normal. If a malfunction is found, the ABS
warning light will come on. If the vehicle has continuous vibration or
shudder in the steering wheel while braking, the vehicle should be
inspected by a qualified service technician.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
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ABS warning lampABS
TheABSwarning lamp in the instrument cluster momentarily illuminates
when the ignition is turned to the ON position. If the light does not
illuminate momentarily at start up, remains on or continues to flash, the
ABS needs to be serviced.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake
released. (If your brake warning lamp illuminates, have your vehicle
serviced immediately.)
Using ABS
•In an emergency or when maximum efficiency from the ABS is
required, apply continuous force on the brake. The ABS will be
activated immediately, thus allowing you to retain full steering control
of your vehicle and, providing there is sufficient space, will enable you
to avoid obstacles and bring the vehicle to a controlled stop.
•The Anti-Lock system does not decrease the time necessary to apply
the brakes or always reduce stopping distance. Always leave enough
room between your vehicle and the vehicle in front of you to stop.
•We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
Parking brake with auto-release
Apply the parking brake whenever
the vehicle is parked.
To set the parking brake:
1. Move the gearshift to P (Park).
2. Push pedal downward.
!
BRAKE
HOOD
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If the traction control indicator comes on and stays lit, either:
•the Traction Controlsystem requires service, or
•the customer has disabled the system using the traction control switch
located on the left side of the glove compartment.
The Traction Controlsystem will be on every time you turn the ignition
key from OFF to ON until you deactivate the system using the traction
control switch in the glove compartment.
STEERING
Your vehicle is equipped with power steering. Power steering uses energy
from the engine to help steer the vehicle.
To prevent damage to the power steering pump:
•Never hold the steering wheel to the extreme right or the extreme left
for more than a few seconds when the engine is running.
•Do not operate the vehicle with a low power steering pump fluid level.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, the condition could be caused by any of
the following:
•underinflated tire(s) on any wheel(s)
•high crown in center of road
•high crosswinds
•wheels out of alignment
•loose or worn components in steering linkage
Speed sensitive steering (except police vehicles)
The steering in your vehicle is speed sensitive. At high speeds, steering
assist will decrease to improve steering feel. At lower speeds,
maneuverability will be increased.
If the amount of effort required to steer your vehicle changes at a
constant vehicle speed, have the power steering system checked by your
dealer or a qualified service technician.
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2. Insert the key and turn it to OFF. Apply the brake pedal and shift to N
(Neutral).
3. Start the vehicle.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
emergencieschapter.
Do not drive your vehicle until you verify that the brakelamps
are working.
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting from forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn off the ignition whenever you leave
your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with a 4–speed automatic transmission
Understanding gearshift positions
To put your vehicle in gear, start the engine, depress the brake pedal,
then move gearshift lever out of P (Park).
Hold the brake pedal down while you move the gearshift lever
from P (Park) to another position. If you do not hold the brake
pedal down, your vehicle may move unexpectedly and injure someone.
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Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving while you tow
When towing a trailer:
•Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•Use a lower gear when towing up or down steep hills. This will
eliminate excessive downshifting and upshifting for optimum fuel
economy and transmission cooling.
•Anticipate stops and brake gradually.
Exceeding the GCWR rating may cause internal transmission
damage and void your warranty coverage.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your Scheduled Maintenance guide
for more information.
Trailer towing tips
•Practice turning, stopping and backing up in an area before starting on
a trip to get the feel of the vehicle trailer combination. When turning,
make wider turns so the trailer wheels will clear curbs and other
obstacles.
•Allow more distance for stopping with a trailer attached.
•The trailer tongue weight should be 10% of the loaded trailer weight.
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•fuel delivery
•towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km
(35 miles). Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1–800–521–4140. In Canada call 1–800–665–2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1–800–521–4140.
Call 1–800–665–2006 in Canada.
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