VIN FORD CROWN VICTORIA 2002 2.G Owners Manual

Seating and Safety Restraints 104
Seating 104
Safety restraints 108
Air bags 122
Child restraints 127
Driving 137
Starting 137
Brakes 141
Traction control/AdvanceTrac 144
Air suspension 146
Transmission operation 146
Vehicle loading 151
Trailer towing 152
Recreational towing 155
Roadside Emergencies 156
Getting roadside assistance 156
Hazard flasher switch 157
Fuel pump shut-off switch 158
Fuses and relays 159
Changing tires 164
Jump starting 169
Wrecker towing 174
Customer Assistance 175
The dispute settlement board 178
Utilizing the mediation/arbitration 180
Getting assistance outside the U.S. and Canada 181
Ordering additional owner's literature 182
Reporting safety defects (U.S. only) 183
Table of Contents
2

The following warning may be required by California law:
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
²In the United States: www.ford.com
²In Canada: www.ford.ca
²In Australia: www.ford.com.au
²In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This Owner's Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner's Guide when reselling the vehicle. It is
an integral part of the vehicle.
Fuel pump shut-off switchIn the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to theFuel pump
shut-off switchin theRoadside emergencieschapter.
Introduction
4

SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
There are no particular guidelines for breaking-in your vehicle. During
the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.
Introduction
5

Light turns on solid:
Temporary malfunctions may cause your light to illuminate. Examples
are:
1. The vehicle has run out of fuel.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the fuel cap. After three driving cycles
without these or any other temporary malfunctions present, the light
should turn off. (A driving cycle consists of a cold engine startup
followed by mixed city/highway driving.) No additional vehicle service is
required.
If the light remains on, have your vehicle serviced at the first available
opportunity.
Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
Check fuel cap
Illuminates when the fuel cap is not
installed correctly. Check the fuel
cap for proper installation. When
the fuel filler cap is properly
re-installed, the light(s) will turn off
after a period of normal driving. Continuing to operate the vehicle with
the check fuel cap light on, or a mis-installed fuel cap can activate the
Service Engine Soon/Check Enginewarning light.
It may take a long period of time for the system to detect an
improperly installed fuel filler cap.
For more information, refer toFuel filler capin theMaintenance and
specificationschapter.
CHECK
FUEL
CAP
Instrument Cluster
11

Brake system warning
²Standard instrument cluster
²Optional instrument cluster
To confirm the brake system
warning light is functional, it will
momentarily illuminate when the
ignition is turned to the ON position
(alternatively for some vehicles
when the ignition is moved from the
ON position to START position, the
light will momentarily illuminate prior to reaching the START position).
It also illuminates if the parking brake is engaged. If the brake system
warning light does not illuminate as described, seek service immediately.
Illumination after the parking brake is released indicates low brake fluid
level or a brake system malfunction and the brake system should be
serviced immediately by a qualified technician. Refer toBrakesin the
Drivingchapter for more information.
Anti-lock brake system (ABS) (If equipped)
To confirm the anti-lock brake
system (ABS) warning light is
functional it will momentarily
illuminate when the ignition is
turned to the ON position
(alternatively for some vehicles when the ignition is moved from the ON
position to the START position, the light will momentarily illuminate just
prior to reaching the START position). If the light remains on, continues
to flash or fails to illuminate, have the ABS serviced immediately. If the
ABS light remains on, it means the anti-lock brake system has
malfunctioned and is disabled, however, the normal brake system will
still function unless the brake warning light also remains illuminated and
parking brake is off. Refer toBrakesin theDrivingchapter for more
information.
!
BRAKE
ABS
Instrument Cluster
12

Traction ControlYactive (if equipped)
Illuminates when the Traction
Controlysystem is active. It will be
lit for a minimum of four seconds or
for the duration of the Traction
Controlyevent.
For more information, refer to theDrivingchapter.
Air suspension (if equipped)
²Standard instrument cluster
²Optional instrument cluster
Illuminates when the air suspension
switch is turned OFF, the load limit
is exceeded or the air suspension
system requires servicing.
Low fuel (if equipped)
Illuminates when the fuel level in
the fuel tank is at, or near empty
(refer toFuel gaugein this chapter
for more information).
O/D off
²Standard instrument cluster
²Optional instrument cluster
Illuminates when the overdrive
function has been turned OFF using
the transmission control switch
(TCS). If the light does not come on
or the light flashes steadily, have
your vehicle serviced as soon as
possible, damage to the transmission could occur.
TRAC
CNTL
AIR
SUSP
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
LOW
FUEL
O/D
OFF
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
Instrument Cluster
14

RADIO FREQUENCY INFORMATION
The Federal Communications Commission (FCC) and the Canadian Radio
and Telecommunications Commission(CRTC) establish the frequencies
AM and FM stations may use for their broadcasts. Allowable frequencies
are:
AM 530, 540±1600, 1610 kHz
FM 87.7, 87.9±107.7, 107.9 MHz
Not all frequencies are used in a given area.
RADIO RECEPTION FACTORS
Three factors can affect radio reception:
²Distance/strength.The further an FM signal travels, the weaker it is.
The listenable range of the average FM station is approximately 40 km
(24 miles). This range can be affected by ªsignal modulation.º Signal
modulation is a process radio stations use to increase their
strength/volume relative to other stations.
²Terrain.Hills, mountains and tall buildings between your vehicle's
antenna and the radio station signal can cause FM reception problems.
Static can be caused on AM stations by power lines, electric fences,
traffic lights and thunderstorms. Moving away from an interfering
structure (out of its ªshadowº) returns your reception to normal.
²Station overload.Weak signals are sometimes captured by stronger
signals when you pass a broadcast tower. A stronger signal may
temporarily overtake a weaker signal and play while the weak station
frequency is displayed.
The audio system automatically switches to single channel reception if it
will improve the reception of a station normally received in stereo.
AUDIO SYSTEM WARRANTIES AND SERVICE
Refer to theWarranty Guidefor audio system warranty information.
If service is necessary, see your dealer or a qualified technician.
Entertainment Systems
53

²VENT ± Distributes outside air through the instrument panel registers.
However, the air will not be cooled below the outside temperature
because the air conditioning does not operate in this mode.
²OFF ± Outside air is shut out and the fan will not operate. For short
periods of time only, use this mode to prevent undesirable odors from
entering the vehicle.
²FLR ± Allows for maximum heating by distributing outside air through
the floor ducts. However, the air will not be cooled below the outside
temperature because the air conditioning does not operate in this
mode.
²MIX ± Distributes outside air through the windshield defroster ducts
and the floor ducts. Heating and air conditioning capabilities are
provided in this mode. For added customer comfort, when the
temperature control knob is anywhere in between the full hot and full
cold positions, the air distributed through the floor ducts will be
slightly warmer than the air sent to the windshield defroster ducts. If
the temperature is about 6ÉC (43ÉF) or higher, the air conditioner will
automatically dehumidify the air to reduce fogging.
²
(Defrost) ± Distributes outside air through the windshield
defroster ducts. It can be used to clear ice or fog from the windshield.
If the temperature is about 6ÉC (43ÉF) or higher, the air conditioner
will automatically dehumidify the air to reduce fogging.
Operating tips
²In humid weather conditions, place the climate control system in
Defrost mode before driving. This will reduce fogging on your
windshield. Once the windshield has been cleared, operate the climate
control system as desired.
²To reduce humidity buildup inside the vehicle in cold weather
conditions, don't drive with the climate control system in the OFF or
MAX A/C position.
²To reduce humidity buildup inside the vehicle in warm weather
conditions, don't drive with the climate control system in the OFF
position.
²Under normal weather conditions, your vehicle's climate control
system should be left in any position other than the MAX A/C or OFF
when the vehicle is parked. This allows the vehicle to ªbreatheº
through the outside air inlet duct.
²Under snowy or dirty weather conditions, your vehicle's climate
control system should be left in the OFF position when the vehicle is
Climate Controls
55

If the selected temperature is changed while the outside temperature is
displayed, the new temperature will be displayed for four seconds after it
is changed, then the outside temperature will return to the window.
If a manual override function is selected while the outside temperature is
displayed, the new function will be displayed for four seconds after it is
changed, then the outside temperature will return to the window along
with the override selection.
The outside temperature reading is most accurate when the vehicle is
moving. Higher readings may be obtained when the vehicle is not
moving. The readings that you get may not agree with temperatures
given on the radio due to differences in vehicle and station locations.
Operating tips
²In humid weather conditions, place the climate control system in DEF
before driving. This will reduce fogging on your windshield. Once the
windshield has been cleared, operate the climate control system as
desired.
²To reduce humidity buildup inside the vehicle in cold weather
conditions, don't drive with the climate control system in the OFF or
MAX A/C position.
²To reduce humidity buildup inside the vehicle in warm weather
conditions, don't drive with the climate control system in the OFF
position.
²Under normal weather conditions, your vehicle's climate control
system should be left in any position other than MAX A/C or OFF
when the vehicle is parked. This allows the vehicle to ªbreatheº
through the outside air inlet duct.
²Under snowy or dirty weather conditions, your vehicle's climate
control system should be left in the OFF position when the vehicle is
parked. This allows the climate control system to be free from
contamination of outside pollutants.
²If your vehicle has been parked with the windows closed during warm
weather conditions, the air conditioner will perform more efficiently in
cooling the vehicle if driven for two or three minutes with the
windows open. This will force most of the hot, stale air out of the
vehicle. Once the vehicle has been ªaired outº, operate the climate
control system as desired.
²Don't put objects under the front seat that will interfere with the
airflow to the rear seats.
Climate Controls
61

1. With the flat side of the new bulb's plastic base facing upward, insert
the glass end of the bulb into the lamp assembly. Turn the bulb left or
right to align the grooves in the plastic base with the tabs in the lamp
assembly. When the grooves are aligned, push the bulb into the lamp
assembly until the plastic base contacts the rear of the lamp assembly.
2. Install the bulb retaining ring over the plastic base until it contacts the
rear of the socket by rotating it clockwise until you feel a ªstop.º
3. Connect the electrical connector into the rear of the plastic base until
it snaps, locking it into position.
4. Install the protective cover over headlamps locking it in place with
three knobs.
5. Turn the headlamps on and make sure they work properly. If the
headlamp was correctly aligned before you changed the bulb, you should
not need to align it again.
Replacing front parking lamp/turn signal bulbs
The park/turn lamp bulbs can be replaced with out removing the
headlamp assembly.
1. Make sure headlamp switch is in OFF position, then open the hood.
2. Remove the protective cover by turning the three knobs to the unlock
position.
3. Disconnect the electrical
connector from the bulb by pulling
rearward.
4. Rotate the bulb socket
counterclockwise and remove from
lamp assembly.
5. Carefully pull bulb straight out of
the socket and push in the new bulb
until it snaps, locking it into
position.
6. To complete installation, follow the removal procedure in reverse
order.
Lights
68