towing FORD CROWN VICTORIA 2002 2.G Owners Manual

Seating and Safety Restraints 104
Seating 104
Safety restraints 108
Air bags 122
Child restraints 127
Driving 137
Starting 137
Brakes 141
Traction control/AdvanceTrac 144
Air suspension 146
Transmission operation 146
Vehicle loading 151
Trailer towing 152
Recreational towing 155
Roadside Emergencies 156
Getting roadside assistance 156
Hazard flasher switch 157
Fuel pump shut-off switch 158
Fuses and relays 159
Changing tires 164
Jump starting 169
Wrecker towing 174
Customer Assistance 175
The dispute settlement board 178
Utilizing the mediation/arbitration 180
Getting assistance outside the U.S. and Canada 181
Ordering additional owner's literature 182
Reporting safety defects (U.S. only) 183
Table of Contents
2

WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle's functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works.If any light remains on after starting the vehicle, have
the respective system inspected immediately.
Standard instrument cluster
Optional instrument cluster
Check engine
Illuminates briefly to ensure the
system is functional. If it comes on
after the engine is started, one of
the engine's emission control
systems may be malfunctioning. The
light may illuminate without a driveability concern being noted and will
not require towing.
E
LOW
FUELCHECK
ENGINECHECK
FUEL
CAP
AIR
SUSPOD
OFF
BRAKEAIR
BAG
TEMP OIL VOLTS FUEL
MPH km/h10 203040506070
80
90
10 0
11 0
12 020 406080100
120
140
160
180
200
H H
L C F H
L
< FUEL FILL DOOR TRAC
CNTL
0000000
0
0 0 0
+ –
F
E
/2 1
N
O
R
M
H
Ckm/h
MPH
km SCHECK
ENGINE
TRAC
CNTL
CHECK
FUEL
CAPSPEED CONTROL
P R N D 2 1
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
DISTANCE
TO EMPTY
TRIP
AAVG FUEL
ECONOMY
TRIP
BAVG
SPEED
km
MILES
/GAL
CHECK
ENGINE
Instrument Cluster
10

Speed sensitive steering (except police vehicles)
The steering in your vehicle is speed sensitive. At high speeds, steering
assist will decrease to improve steering feel. At lower speeds,
maneuverability will be increased.
If the amount of effort required to steer your vehicle changes at a
constant vehicle speed, have the power steering system checked by your
dealer or a qualified service technician.
AIR SUSPENSION SYSTEM (IF EQUIPPED)
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
²Certain road conditions
²Steering maneuvers
²Braking
²Accelerations
This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs.
If you exceed the load limit, the rear air suspension may not operate.
The air suspension shut-off switch is
located on the left side of the trunk.
If this switch is in the OFF position,
the rear air suspension will not
operate.
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Normal vehicle operation does not
require any action by the driver.
AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the ON position unless the brake pedal is depressed.
AIR SUSPENSION
SWITCH
INTERRUPTEUR DE
LA SUSPENSION
PNEUMATIQUE
WARNING
AVERTISSEMENTOFF-ARRET
To prevent sudden
vehicle movement,
turn off air suspen-
sion switch prior to
jacking, hoisting or
towing vehicle.
Pour prévenir tout mouvement soudain du véhi-
cule, placer à l'arrêt l'interrupteur de la suspension
pneumatique avant de lever to véhicule (cric ou
pont élévateur) ou de le remorquer.
OFF
Driving
146

If your vehicle is equipped with a
column-shift transmission, overdrive
can be deactivated by pressing the
transmission control switch on the
gearshift lever.
If your vehicle is equipped with a
floor-shift transmission, overdrive
can be deactivated by pressing the
transmission control switch on the
gearshift handle.
The transmission control indicator
light (TCIL) will illuminate on the
instrument cluster.
Drive
Not shown on the display. Activate by pressing the transmission control
switch on the gearshift lever with the gearshift in the Drive position. The
O/D OFF indicator will illuminate in the instrument cluster. Transmission
operates in gears one through three. Drive provides more engine braking
than Overdrive and is useful when:
²driving with a heavy load.
²towing a trailer up or down steep hills.
²additional engine braking is desired.
If towing a trailer, refer toDriving while you towin this chapter.
To return to Overdrive mode, press the transmission control switch. The
O/D OFF indicator light will no longer be illuminated.
Each time the vehicle is started, the transmission will automatically
return to normal Overdrive mode.
Every time the vehicle is shut off and restarted, you must press the
transmission control switch to cancel overdrive operation if the Overdrive
mode is not desired.
O/D
ON/OFF
O/ D
OFF
Driving
149

Once through the water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Driving through deep water where the transmission vent tube is
submerged may allow water into the transmission and cause
internal transmission damage. Have the fluid checked and, if
water is found, replace the fluid.
VEHICLE LOADING
Before loading a vehicle, familiarize yourself with the following terms:
²Base Curb Weight:Weight of the vehicle including any standard
equipment, fluids, lubricants, etc. It does not include occupants or
aftermarket equipment.
²Payload:Combined maximum allowable weight of cargo, occupants
and optional equipment. The payload equals the gross vehicle weight
rating minus base curb weight.
²GVW (Gross Vehicle Weight):Base curb weight plus payload
weight. The GVW is not a limit or a specification.
²GVWR (Gross Vehicle Weight Rating):Maximum permissible total
weight of the base vehicle, occupants, optional equipment and cargo.
The GVWR is specific to each vehicle and is listed on the Safety
Certification Label on the driver's door pillar.
²GAWR (Gross Axle Weight Rating):Carrying capacity for each axle
system. The GAWR is specific to each vehicle and is listed on the
Safety Certification Label on the driver's door pillar.
²GCW (Gross Combined Weight):The combined weight of the
towing vehicle (including occupants and cargo) and the loaded trailer.
²GCWR (Gross Combined Weight Rating):Maximum permissible
combined weight of the towing vehicle (including occupants and
cargo) and the loaded trailer.
²Maximum Trailer Weight Rating:Maximum weight of a trailer the
vehicle is permitted to tow. The maximum trailer weight rating is
determined by subtracting the vehicle curb weight for each
engine/transmission combination, any required option weight for trailer
towing and the weight of the driver from the GCWR for the towing
vehicle.
²Maximum Trailer Weight:Maximum weight of a trailer the loaded
vehicle (including occupants and cargo) is permitted to tow. It is
determined by subtracting the weight of the loaded trailer towing
vehicle from the GCWR for the towing vehicle.
Driving
151

²Trailer Weight Range:Specified weight range that the trailer must
fall within that ranges from zero to the maximum trailer weight rating.
Remember to figure in the tongue load of your loaded trailer when
figuring the total weight.
Do not exceed the GVWR or the GAWR specified on the
certification label.
Do not use replacement tires with lower load carrying capacities than the
originals because they may lower the vehicle's GVWR and GAWR
limitations. Replacement tires with a higher limit than the originals do
not increase the GVWR and GAWR limitations.
The Certification Label, found on the inside pillar of the driver's door,
lists several important vehicle weight rating limitations. Before adding
any additional equipment, refer to these limitations. If you are adding
weight to your vehicle, always ensure that the weight of occupants, cargo
and equipment being carried is within the weight limitations that have
been established for your vehicle including both gross vehicle weight and
front and rear gross axle weight rating limits. Under no circumstance
should these limitations be exceeded.
Never exceed the GVWR specified on the certification label as
this could result in serious damage to the vehicle and/or personal
injury.
The weight of your loaded trailer should not exceed 907 kg (2 000 lbs).
The GCW of your vehicle and trailer should not exceed 2 993 kg
(6 600 lbs).
TRAILER TOWING
Your vehicle is classified as a light duty towing vehicle. Do not tow a
trailer until your vehicle has been driven at least 3,200 km (2,000 miles).
Towing a trailer places an additional load on your vehicle's engine,
transmission, brakes, tires and suspension. Inspect these components
carefully after towing.
Your loaded trailer should weigh no more than 907 kg (2,000 lbs.).Do
not exceed the GVWR specified on the certification label.
Towing trailers beyond the maximum recommended gross trailer
weight could result in engine damage, transmission/axle damage,
structural damage, loss of control, and personal injury.
Driving
152

Preparing to tow
Use the proper equipment for towing a trailer, and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle bumper. Use a load
carrying hitch. You must distribute the load in your trailer so that 10% of
the total weight of the trailer is on the tongue.
Safety chains
Always connect the trailer's safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer's safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer's
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer's hydraulic brake system directly to your
vehicle's brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving
153

Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Driving with a 4±speed automatic transmissionsection in this
chapter.
²Anticipate stops and brake gradually.
²Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
²Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
²Allow more distance for stopping with a trailer attached.
²If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
²The trailer tongue weight should be 10±15% of the loaded trailer
weight.
²After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
²To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
²Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer's wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
Driving
154

When backing down a ramp during boat launching or retrieval:
²do not allow the static water level to rise above the bottom edge of
the rear bumper.
²do not allow waves to break higher than 15 cm (6 inches) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
²causing internal damage to the components.
²affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Rear Wheel Drive (RWD) vehicles
This applies to all cars and 4x2 trucks/sport utilities with rear wheel
drive capability.
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged.
²Place the transmission in N (Neutral)
²Maximum speed is 56 km/h (35 mph)
²Maximum distance is 80 km (50 miles)
If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must
be exceeded, you must disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified technician. See your
local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
Driving
155

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
²24±hours, seven days a week
²for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
²changing a flat tire.
²jump-starts.
²lock-out assistance.
²limited fuel delivery.
²towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
²Coverage period
²Exact fuel amounts
²Towing of your disabled vehicle
²Emergency travel expense reimbursement
²Travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
Roadside Emergencies
156