steering FORD CROWN VICTORIA 2004 2.G User Guide

Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
146

Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey———
3A Violet Violet———
4A Pink Pink———
5A Tan Tan———
7.5A Brown Brown———
10A Red Red———
15A Blue Blue———
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural———
30A Green Green Green Pink Pink
40A——Orange Green Green
50A——Red Red Red
60A——Blue—Yellow
70A——Ta n—Brown
80A——Natural—Black
Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
148

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
8 25A Powertrain Control Module (PCM)
power relay, Coil-on plugs, Radio
noise capacitor, Passive Anti-Theft
System (PATS)
9 5A Transmission range sensor
10 10A Rear window defrost, Heated
mirrors
11 5A Traction control indicator relay
(ABS w/traction control only)
12 15A Multi-function switch for
turn/hazard lamps
13 5A Radio
14 10A Anti-lock Brake System (ABS),
Instrument Cluster
15 15A Speed control module, Power
relay coil (Police vehicle option),
LCM, EATC blower motor relay,
Door lock switch illumination,
Heated seat switch, Moonroof
16 15A Reversing lamps, Shift lock, DRL
module, VAP Steering, Electronic
day/night mirror, Overhead
console, Air suspension, Climate
control, Heated seat module,
Speed chime module (GCC only),
DDM, Back-up lamps
17 7.5A Wiper motor
18—Not used
19 15A Brake lamps, Brake signal for
PCM, ABS and speed control
module, DDM
20 20A Spot lamp (Police vehicle option)
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
150

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
108 50A** Police rear access power point
(Police vehicles only)
109 50A** Light bar (Police vehicle option)
110 50A** Relay switch for front PDB
(Police vehicle option)
111 30A** Power relay switch feed (Police
vehicle option)
112 50A** Ignition switch feed to IP fuses 4,
6, 8, 11, 13, 15, 17, 20, 22 and 28
113 50A** Feeds IP fuses 3, 5, 21, 23, 25, 27
114 30A** VAP Steering, Air suspension
compressor, Instrument cluster
115 50A** Ignition switch feed to IP fuses 16
and 18
116 30A** Wipers
117 50A** B+ feed for front PDB (Police
vehicle option)
118 20A** ABS
201 1/2 ISO Horn relay
202 1/2 ISO PCM relay
203 1/2 ISO Fuel pump relay
204 1/2 ISO A/C clutch relay
205 1/2 ISO Traction control switch relay
206 1/2 ISO Police vehicle relay
207—Not used
208 1/2 ISO Moonroof relay or Police stop
lamp relay (police vehicles only)
209—Not used
301 Full ISO Blower motor relay
302 Full ISO Starter solenoid relay
303 Full ISO Air suspension relay
304 Full ISO Heated backlight relay
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
154

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
401—Not used
501 Diode PCM
502 Diode A/C clutch
503—Not used
601—Not used
602 20A** Adjustable pedals, Power seat,
Locks, Decklid, Lumbar, Decklid
release (Police vehicle option)
* Mini fuse ** Circuit breaker/Maxi fuse
Relays
Relays are located in the power distribution box and should be replaced
by qualified technicians.
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may damage
your tires.
T-Type/Mini-Spare Tire Information
Your vehicle may be equipped with a T-type/mini-spare tire. This tire will
have the wordsTemporary Use Onlymolded into the tire sidewall. This
spare tire is consideredtemporary. Replace the T-type/mini-spare with
a tire of the same size, speed rating and load carrying capacity as the
other road tires as soon as possible.
When driving with the T-type/mini-spare tiredo not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the T-type/mini spare
tire
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
155

•Do not use fuel, kerosene, or paint thinner to clean any parts.
•Wiper blades can be cleaned with isopropyl (rubbing) alcohol or
windshield washer solution. Be sure to replace wiper blades when they
appear worn or do not function properly.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
INSTRUMENT PANEL AND CLUSTER LENS
Clean the instrument panel with a damp cloth, then dry with a dry cloth.
•Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
INTERIOR TRIM
•Clean the interior trim areas with a damp cloth, then dry by wiping
with a dry, soft, clean cloth.
•Do not use household or glass cleaners as these may damage the
finish.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
air bags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft Extra Strength
Upholstery Cleaner (ZC-41).
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
•Never saturate the seat covers with cleaning solution.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Cleaning
180

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
4.6L SOHC V8 engine
1. Brake fluid reservoir
2. Engine oil dipstick
3. Windshield washer fluid reservoir
4. Air filter assembly
5. Power steering fluid reservoir
6. Engine coolant reservoir
7. Battery
8. Engine oil filler cap
9. Automatic transmission fluid dipstick
918
5476
3
2
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
185

•The air conditioning system will be disabled.
Continued operation will increase the engine temperature:
•If your vehicle is equipped with digital gauges, the gauge bars will
flash and a tone will sound every five seconds for one minute.
•The engine will completely shut down, causing steering and braking
effort to increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to a service facility as soon as possible to minimize engine
damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to a service facility.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
Never remove the coolant reservoir cap while the engine is
running or hot.
5. Re-start the engine and take your vehicle to a service facility.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to a
service facility as soon as possible.
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
Do not overfill the fuel tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray and fire.
The fuel system may be under pressure. If the fuel filler cap is
venting vapor or if you hear a hissing sound, wait until it stops
before completely removing the fuel filler cap. Otherwise, fuel may
spray out and injure you or others.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
198

present, theCheck engine/Service engine soonlight should turn off. (A
driving cycle consists of a cold engine startup followed by mixed
city/highway driving.) No additional vehicle service is required.
If theCheck engine/Service engine soonlight remains on, have your
vehicle serviced at the first available opportunity.
Readiness for Inspection/Maintenance (I/M) testing
In some localities, it may be a legal requirement to pass an I/M test of
the on-board diagnostics system. If yourCheck engine/Service engine
soonlight is on, refer to the description in theWarning lights and
chimessection of theInstrument Clusterchapter. Your vehicle may not
pass the I/M test with theCheck engine/Service engine soonlight on.
If the vehicle’s powertrain system or its battery has just been serviced,
the on-board diagnostics system is reset to a“not ready for I/M test”
condition. To ready the on-board diagnostics system for I/M testing, a
minimum of 30 minutes of city and highway driving is necessary as
described below:
•First, at least 10 minutes of driving on an expressway or highway.
•Next, at least 20 minutes driving in stop-and-go, city-type traffic with
at least four idle periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete.
CHECKING AND ADDING POWER STEERING FLUID
Check the power steering fluid.
Refer to the scheduled maintenance
guide for the service interval
schedules.If adding fluid is
necessary, use only MERCON
AT F.
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
208

2. While the engine idles, turn the steering wheel left and right several
times.
3. Turn the engine off.
4. Check the fluid level in the
reservoir. It should be between the
MIN and MAX lines. Do not add
fluid if the level is in this range.
5. If the fluid is low, add fluid in small amounts, continuously checking
the level until it reaches the range between the MIN and MAX lines. Be
sure to put the cap back on the reservoir.
BRAKE FLUID RESERVOIR
The fluid level will drop slowly as
the brakes wear, and will rise when
the brake components are replaced.
Fluid levels below the“MAX”line
that do not trigger the brake system
warning lamp are within the normal
operating range, there is no need to
add fluid. If the fluid levels are outside of the normal operating range,
the performance of your brake system could be compromised, seek
service from your dealer immediately.
TRANSMISSION FLUID
Checking automatic transmission fluid (if equipped)
Refer to yourScheduled Maintenance Guidefor scheduled intervals for
fluid checks and changes. Your transmission does not consume fluid.
However, the fluid level should be checked if the transmission is not
working properly, i.e., if the transmission slips or shifts slowly or if you
notice some sign of fluid leakage.
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is at normal operating
temperature (approximately 30 km [20 miles]). If your vehicle has been
operated for an extended period at high speeds, in city traffic during hot
DONOTOVERFILLPOWERSTEERINGFLUID
MAX
MIN
MAX
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
209