FORD CROWN VICTORIA 2011 2.G Owners Manual
Manufacturer: FORD, Model Year: 2011, Model line: CROWN VICTORIA, Model: FORD CROWN VICTORIA 2011 2.GPages: 333, PDF Size: 2.23 MB
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U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
•Press the flasher control and all
front and rear direction signals
will flash.
•Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located on the left side of the trunk
behind the left rear tail light and the
trunk liner.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pressing the reset button.
4. Turn the ignition to the on position. Pause for a few seconds and
return the key to the off position.
5. Make a further check for leaks in the fuel system.
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FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — Natural Natural
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
15
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To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 10A Ignition (START) - Starter relay
coil, DTRS
2 7.5A Power mirrors, Mirror switch,
Keypad switch, Decklid switch,
Adjustable pedal switch, Driver’s
door module, Cluster
3 5A Ignition (START) - Audio mute,
Police power distribution box
(PDB) (Police vehicles only)
4 10A Lighting control module (LCM)
(switch illumination), Autolamp
sensor
5 7.5A Ignition (ON/ACC) - LCM
6 7.5A LCM
7 10A Ignition (ON/ACC) - Wiper module
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
8 10A Electronic automatic temperature
control (EATC) module (vehicles
equipped with EATC only)
9 7.5A Ignition (ON/ACC) - Door lock
switch illumination, Heated seat
switch illumination, Radio, Antenna,
Electrochromatic mirror, Window
relay coil, Decklid relay coil and
Police ON/ACC relay coil (Police
vehicles only)
10 15A Hazards (non-Police vehicles only)
20A Hazards (Police vehicles only)
11 15A Ignition (ON) - Turn signals
12 15A Audio
13 10A Ignition (ON) - rear air suspension
module (RASM), Cluster
14 15A Taxi, Adjustable pedals
15 10A Ignition (ON) - EATC module, A/C
mode switch (vehicles equipped
with manual A/C only), A/C blower
relay coil
16 20A On-board diagnostics (OBD II)
17 10A Ignition (ON) - A/C mode switch
(vehicles equipped with manual
A/C), Blend door, Heated seat
modules
18 15A LCM (interior lighting)
19 10A LCM (Left-hand low beam)
20 10A Ignition (ON/START) - Back-up
lamps, Anti-lock brake system
(ABS)
21 10A LCM (Right-hand low beam)
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
22 10A Ignition (ON/START) - Restraint
control module (RCM), Occupant
classification sensor (OCS),
Passenger airbag deactivation
indicator (PADI)
23 15A Multi-function switch
(Flash-to-pass), LCM (High beams)
24 10A Ignition (ON/START) - Passive
anti-theft system (PATS) module,
Powertrain control module (PCM)
relay coil, Fuel relay coil, Ignition
relay coil
25 15A LCM (Park lamps, corner lamps,
license lamps)
26 10A Ignition (ON/START) - Cluster,
LCM, Overdrive cancel switch,
Traction control switch
27 — Not used
28 7.5A Brake signal, LCM (brake
transmission shift interlock), ABS
29 2A Hazard in (Police vehicles only)
30 2A Battery saver (Police vehicles only)
31 5A Key in (LCM)
32 2A Hazard out (Police vehicles only)
33 10A Fire suppression module (if
equipped) (Police vehicles only)
K101 Full ISO relay Window relay, Decklid (Police
vehicles only)
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
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WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A* Ignition switch
2 20A* Spot lights (Police vehicles only)
3 10A* Powertrain control module (PCM)
– keep alive power, Canister vent
4 20A* Fuel relay feed
5 10A* Rear air suspension module
(RASM)
503
502
501
24
23
20
19 22
21302303304
301 207201 202203 204
209
206
208
205602118
114
110
106
102
117
113
109
105
101
116
112
108
104
115
111
107
103
18
16
14
1210
8
6
4
2
17
15
13
119
7
5
3
1 601
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
6 15A* Alternator regulator
7 30A* PCM relay feed
8 20A* Driver’s door module (DDM)
9 15A* Ignition coil relay feed
10 20A* Horn relay feed
11 15A* A/C clutch relay feed
12 20A* Audio (Subwoofer)
25A* Police tray lamps (Police vehicles
only)
13 20A* Instrument panel power point
14 20A* Stop lamp switch
15 15A* Fog lamps (Grand Marquis only),
Police accessory battery feed 1
(Police vehicles only)
16 20A* Heated seats (Grand Marquis
only), Police accessory battery
feed 2 (Police vehicles only)
17 10A* Commercial R/A (Crown Victoria
only)
18 10A* Commercial R/A (Crown Victoria
only)
19 15A* Injectors
20 15A* PCM
21 15A* Powertrain loads and sensors
22 20A* Police power distribution box
(PDB) outputs (Police vehicles
only)
23 20A* Police PDB outputs (Police
vehicles only)
24 10A* Heated mirrors, Rear defrost
indicator
101 40A** Blower relay feed
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
102 50A** Cooling fan
103 50A** Instrument panel (I/P) fuse box
feed #1, I/P fuses 10, 12, 14, 16
and 18
104 50A** Instrument panel (I/P) fuse box
feed #2, I/P fuses 2, 4, 6, 8, 19,
21, 23 and 25
105 30A** Starter relay feed
106 40A** Anti-lock brake system (ABS)
module (Pump)
107 40A** Rear defroster relay feed
108 20A** Cigar lighter (Non-police vehicles
only), Police accessory battery
feed 3 (Police vehicles only)
109 20A** ABS module (Valves)
110 30A** Wiper module
111 50A** Police PDB or Police accessory
battery feed (Police vehicles only)
112 30A** Air suspension compressor
(non-Police vehicles only)
40A** Police PDB relay feed (Police
vehicles only)
113 50A** Police light bar or Police
right-hand kick panel accessory
battery feed (Police vehicles only)
114 50A** Police PDB or Police accessory
battery feed (Police vehicles only)
115 50A** Rear power point or Police
right-hand kick panel accessory
battery feed (Police vehicles only)
116 50A** Police accessory and PDB (Police
vehicles only)
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
117 50A** Police accessory and PDB (Police
vehicles only)
118 50A** Rear power point or Police
right-hand kick panel accessory
battery feed (Police vehicles only)
201
1 2ISO relay A/C clutch
202 — Not used
203
1 2ISO relay Ignition coil
204
1 2ISO relay PCM
205
1 2ISO relay Fog lamps (Grand Marquis only)
206
1 2ISO relay Fuel
207 — Not used
208 — Not used
209
1 2ISO relay Horn
301 Full ISO relay Starter
302 Full ISO relay Air compressor (non-Police
vehicles only), RUN/ACC relay
(Police vehicles only)
303 Full ISO relay Blower
304 Full ISO relay Rear defrost relay
501 — Not used
502 Diode PCM
503 — Not used
601 20A Circuit
breakerPower seats, Lumbar, Decklid
(Police vehicles only)
602 20A Circuit
breakerRUN/ACC relay feed – Windows,
Decklid (Police vehicles only)
* Mini fuse ** Cartridge fuse
Relays
Relays are located in the power distribution box and should be replaced
by an authorized dealer.
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