battery FORD CROWN VICTORIA 2011 2.G Owners Manual

Maintenance and Specifications 229
Engine compartment 231
Engine oil 233
Battery 236
Engine coolant 238
Fuel information 244
Air filter(s) 260
Part numbers 263
Maintenance product specifications and capacities 264
Engine data 267
Crown Victoria Severe Duty 270
Accessories 300
Ford Extended Service Plan 302
Scheduled Maintenance 306
Normal scheduled maintenance and log 311
Index 328
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2011 Ford Motor Company
Table of Contents
3
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
11
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Charging system:Illuminates when
the battery is not charging properly.
If it stays on while the engine is
running, there may be a malfunction
with the charging system. Contact your authorized dealer as soon as
possible. This indicates a problem with the electrical system or a related
component.
Engine oil pressure:Illuminates
when the oil pressure falls below the
normal range. Check the oil level
and add oil if needed. Refer to
Engine oilin theMaintenance and Specificationschapter.
Engine coolant temperature:
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as possible, switch off the engine and let cool. Refer to
Engine coolantin theMaintenance and Specificationschapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
Traction Control™ :Flashes when
the Traction Control™ system is
active. It will be illuminated solidly
if there is a fault with the system;
traction control will be disabled.
Have the system serviced
immediately. Refer to theDrivingchapter for more information.
Severity indicator (if equipped):
Displays the indicated severity color
when any of the following warning
conditions has occurred:
•Red: Low Oil Pressure, Charge
System, Engine Coolant Over Temperature, Door Ajar
•Amber: Low Fuel
Refer toMessage centerin this chapter.
Instrument Cluster
15
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

The DTE function will display FUEL LEVEL LOW and sound a tone for
one second when you have approximately 50 miles (80 km) to empty. If
you RESET this warning message, this display and tone will return
within 10 minutes or 10 miles (16 km).
DTE is calculated using a running average fuel economy, which is based
on your recent driving history of 500 miles (800 km). This value is not
the same as the average fuel economy display. The running average fuel
economy is reinitialized to a factory default value if the battery is
disconnected.
AVERAGE FUEL XX.X MPG (L/100km)
Average fuel economy displays your average fuel economy in miles/gallon
or liters/100 km.
If you calculate your average fuel economy by dividing gallons of fuel
used by 100 miles traveled (kilometers traveled by liters used), your
figure may be different than displayed for the following reasons:
•Your vehicle was not perfectly level during fill-up
•Differences in the automatic shut-off points on the fuel pumps at
service stations
•Variations in top-off procedure from one fill-up to another
•Rounding of the displayed values to the nearest 0.1 gallon (liter)
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET control (press and hold RESET for
two seconds in order to reset the function) after setting the speed
control to get accurate highway fuel economy readings.
FUEL ECONOMY MPG (L/km)
This displays instantaneous fuel economy as a bar graph ranging from↓
poor economy to↑excellent economy.
Your vehicle must be moving to calculate instantaneous fuel economy.
When your vehicle is not moving, this function shows↓, one or no bars
illuminated. Instantaneous fuel economy cannot be reset.
TIMER
Timer displays the trip elapsed drive time.
To operate, do the following:
1. Press and release RESET in order to start the timer.
Instrument Cluster
21
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

CENTER CONSOLE (IF EQUIPPED)
Your vehicle may be equipped with a variety of console features. These
include:
•Utility compartment
•Power point (inside storage bin)
•Cupholders
•Air vents to the rear seating positions (heat only)
WARNING:Use only soft cups in the cupholder. Hard objects
can injure you in a collision.
AUXILIARY POWER POINT (12V DC)
Power outlets are designed for accessory plugs only. Do not insert
any other object in the power outlet as this will damage the
outlet and blow the fuse. Do not hang any type of accessory or
accessory bracket from the plug. Improper use of the power
outlet can cause damage not covered by your warranty.
The auxiliary power point is located under the cup holder and ashtray
drawer in the center stack. The auxiliary power point for five passenger
vehicles is located in the floor console storage bin.
Do not use the power point for operating the cigarette lighter element (if
equipped).
Note:
Do not plug optional electrical accessories into the cigarette lighter
socket (if equipped). Improper use of the lighter can cause damage not
covered by your warranty, and can result in fire or serious injury.
To prevent the fuse from being blown, do not use the power point(s)
over the vehicle capacity of 12V DC/180W. If the power point or cigar
lighter socket is not working, a fuse may have blown. Refer toFuses and
relaysin theRoadside Emergencieschapter for information on
checking and replacing fuses.
To have full capacity usage of your power point, the engine is required to
be running to avoid unintentional discharge of the battery. To prevent
the battery from being discharged:
•do not use the power point longer than necessary when the engine is
not running,
•do not leave battery chargers, video game adapters, computers and
other devices plugged in overnight or when the vehicle is parked for
extended periods.
Always keep the power point caps closed when not being used.
Driver Controls
67
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Pressagain within three seconds to receive confirmation that the
vehicle was successfully locked.Note:If all vehicle doors and the trunk
are closed upon the second press of the
, the horn will chirp once
and the parking lamps/tail lamps will flash once to confirm the successful
locking.
Upon the second press of the
, if any door or the trunk is not
securely closed the horn will chirp twice to warn that successfully
locking was not complete. The parking lamps/tail lamps willnotflash if
any door is ajar.
Car finder
Press
twice within three seconds. The horn will chirp and the park
lamps/tail lamps will flash. It is recommended that this method be used
to locate your vehicle, rather than using the panic alarm.
Sounding a panic alarm
Press
on the remote transmitter to activate the alarm.
Note:The panic alarm only works with the ignition in the off position.
Press
a second time to deactivate the alarm. You may also deactivate
the alarm by turning the ignition to the on position.
Opening the trunk
Pressonce to open the trunk.
•Ensure that the trunk is closed and latched before driving your
vehicle. Failure to properly latch the trunk may cause objects to fall
out or block the driver’s rear view.
This feature will not work with a vehicle speed greater than 3 mph
(5 km/h) if the ignition is in the accessory or on position.
Replacing the battery
The remote entry transmitter uses one coin type three-volt lithium
battery CR2032 or equivalent.
Locks and Security
79
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

To replace the battery:
1. Twist a thin coin between the two
halves of the remote entry
transmitter near the key ring. DO
NOT TAKE THE RUBBER COVER
AND CIRCUIT BOARD OFF THE
FRONT HOUSING OF THE
REMOTE ENTRY TRANSMITTER.
2. Do not wipe off any grease on the
battery terminals on the back
surface of the circuit board.
3. Remove the old battery.
Note:Please refer to local
regulations when disposing of
transmitter batteries.
4. Insert the new battery. Refer to
the diagram inside the remote entry
transmitter for the correct
orientation of the battery. Press the battery down to ensure that the
battery is fully seated in the battery housing cavity.
5. Snap the two halves back together.
Note:Replacement of the battery willnotcause the remote transmitter
to become deprogrammed from your vehicle. The remote transmitter
should operate normally after battery replacement.
Replacing lost transmitters
Take all your vehicle’s transmitters to your authorized dealer if service is
required.
If a remote transmitter has been lost and you would like to remove it
from the vehicle’s memory, or you would like to purchase additional
remote transmitters and have them programmed to your vehicle:
•Takeallyour vehicle’s transmitters to your authorized dealer for
programming, or
Locks and Security
80
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•Perform the following programming procedure yourself:
Note:Ensure the brake pedal is not
pressed during this sequence.
Place the key in the ignition and
cycle from 1 (off) to 3 (on) eight
times in rapid succession within
10 seconds. After doors lock/unlock,
press any control on all transmitters
(up to four). After pressing the
control on each remote transmitter,
the door will lock and unlock. If
programming multiple remote transmitters, you must press the control
buttons on each remote transmitter within seven seconds of each other to
remain in programming mode. When completed, turn the ignition to 1 (off).
All transmittersmustbe programmed at the same time.
•When completed, turn the ignition to the 1 (on) position and wait at
least 20 seconds in order to use the recently programmed
transmitter(s).
•Alltransmittersmustbe programmed during the same programming
cycle. A transmitter that is not programmed within the same
programming cycle will be erased and will no longer operate your
vehicle’s locks. If this occurs, you will have to reprogram all the
transmitters again, as you cannot just “add” a transmitter.
Illuminated entry
The interior lamps illuminate when the remote entry system is used to
unlock the door(s) or sound the personal alarm.
The illuminated entry system will turn off the interior lights if:
•the ignition switch is turned to the on or the accessory positions, or
•the remote transmitter lock control is pressed, or
•after 25 seconds of illumination.
The dome lamp control mustnotbe set to theoffposition for the
illuminated entry system to operate.
The inside lights will not turn off if:
•they have been turned on with the dimmer control, or
•any door is open.
The battery saver will shut off the interior lamps 30 minutes after the
last door is closed, or after 10 minutes if the last door is left open.
4
3
2
1
Locks and Security
81
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
Roadside Emergencies
190
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
•Press the flasher control and all
front and rear direction signals
will flash.
•Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
191
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)