mileage FORD E-350 2002 Owners Manual

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
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3. Disconnect the primary battery
ground cable.
4. Disconnect the primary battery
positive cable.
Connect:
Secondary positive cable remains energized after disconnection.
make sure the tool does not contact any ground surface.
1. Reconnect the primary battery
positive cable.
2. Reconnect the primary battery
ground cable.
3. Unwrap the secondary positive
cable and reconnect to the primary
battery terminal.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and distilled water,
Maintenance and Specifications
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refill capacities ........................236
specifications ..................240, 243
Exhaust fumes ..........................140
F
Fail safe cooling ........................214
Fluid capacities .........................236
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................144
Fuel ............................................216
calculating fuel economy .......220
cap ...........................................218
capacity ...................................236
choosing the right fuel ...........218
comparisons with EPA fuel
economy estimates .................223
detergent in fuel .....................220
filling your vehicle with
fuel ...........................216, 218, 220
filter, specifications ........220, 235
fuel pump shut-off switch .....160
gauge .........................................16
improving fuel economy ........220
low fuel warning light ..............12
octane rating ...........219, 243–244
quality ......................................219
running out of fuel .................220
safety information relating to
automotive fuels .....................216
Fuses ..................................161–162
G
Garage door opener ....................93
Gas cap (see Fuel cap) ............218
Gas mileage (see Fuel
economy) ...................................220
Gauges .........................................14battery voltage gauge ...............15
engine coolant temperature
gauge .........................................14
engine oil pressure gauge ........15
fuel gauge ..................................16
odometer ...................................16
speedometer .............................16
trip odometer ............................16
GAWR (Gross Axle Weight
Rating) .......................................149
calculating ...............................151
definition .................................149
driving with a heavy load ......149
location ....................................149
GVWR (Gross Vehicle Weight
Rating) .......................................149
calculating .......................149, 151
definition .................................149
driving with a heavy load ......149
location ....................................149
H
Hazard flashers .........................159
Headlamps ...................................76
aiming ........................................77
bulb specifications ....................79
daytime running lights .............76
flash to pass ..............................77
high beam ...........................13, 76
replacing bulbs ...................80–81
turning on and off ....................76
warning chime ..........................14
Heating
auxiliary heater and air
conditioner ................................75
heater only system ...................70
heating and air conditioning
system .......................................71
Hood ..........................................199
I
Ignition .......................136, 243–244
Index
253
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