climate control FORD E-350 2018 User Guide

Note:
Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil. •
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Vehicle Care

U.S. Department of
Transportation Tire quality
grades: The U.S. Department of
Transportation requires Ford
Motor Company to give you the
following information about tire
grades exactly as the government
has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear one and one-half (1
½) times as well on the
government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C WARNING
The traction grade assigned
to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning or peak traction
characteristics. The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire
’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C WARNING
The temperature grade for
this tire is established for a
tire that is properly inflated and
not overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure. The temperature grades are A
(the highest), B and C,
representing the tire
’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Wheels and Tires

If your vehicle is equipped with
dual rear wheels it is
recommended that the front and
rear tires (in pairs) be rotated only
side to side. We do not
recommend splitting up the dual
rear wheels. Rotate them side to
side as a set. After tire rotation,
inflation pressures must be
adjusted for the tires new
positions in accordance with
vehicle requirements.
USING SNOW CHAINS
WARNING
Snow tires must be the same size,
load index, and speed rating as those
originally provided by Ford. Use of
any tire or wheel not recommended by
Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury,
and death. Additionally, the use of
non-recommended tires and wheels could
cause steering, suspension, axle, transfer
case, or power transfer unit failure. It is also
strongly advised to follow the Ford
recommended tire inflation pressure found
on the Safety Compliance Certification
Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to the
driver ’s seating position), or Tire Label
which is located on the B-Pillar or the edge
of the driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and adversely
affect the way your vehicle handles. The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
However, in some climates, you may need
to use snow tires and cables. If you need
to use cables, it is recommended that steel
wheels (of the same size and
specifications) be used, as cables may chip
aluminum wheels.
Note:
The suspension insulation and
bumpers help prevent vehicle damage. Do
not remove these components from your
vehicle when using snow tires and chains.
Follow these guidelines when using snow
tires and chains:
• If possible, avoid fully loading your
vehicle.
• Use only SAE Class S chains.
• Install chains securely, verifying that
the chains do not touch any wiring,
brake lines or fuel lines.
• Drive cautiously. If you hear the chains
rub or bang against your vehicle, stop
and retighten the chains. If this does
not work, remove the chains to prevent
damage to your vehicle.
• Remove the tire chains when they are
no longer needed. Do not use tire
chains on dry roads.
If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.
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A
A/C
See: Climate Control.......................................... 64
About This Manual...........................................5
ABS See: Brakes............................................................. 90
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 90
Accessories....................................................265 Exterior Style....................................................... 265
Interior Style........................................................ 265
Peace of Mind..................................................... 265
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................153 Vertical Aim Adjustment Procedure............153
Adjusting the Steering Wheel....................45
Airbag Disposal...............................................36
Air Conditioning See: Climate Control.......................................... 64
Air Filter See: Changing the Engine Air Filter.............158
Appendices....................................................288
At a Glance........................................................14
Audible Warnings and Indicators.............55 Fail-Safe Cooling Warning Chime.................. 55
Headlamps On Warning Chime...................... 55
Key in Ignition Warning Chime........................ 55
Parking Brake On Warning Chime.................. 55
Shift to Park Warning Chime........................... 55
Audio System
...............................................209
General Information......................................... 209
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................210
Audio Unit - Vehicles With: AM/FM.......212
Automatic Transmission
.............................86
Brake-Shift Interlock........................................... 87
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 88
Putting your vehicle in or out of gear:...........86
Automatic Transmission Fluid Check.............................................................146
Automatic Transmission Fluid Filter...........149
Checking Automatic Transmission Fluid..................................................................... 147Auxiliary Power Points
...................................71
110 Volt AC Power Point...................................... 71
12 Volt DC Power Point........................................ 71
Locations.................................................................. 71
Auxiliary Switches
.......................................266
B
Battery See: Changing the 12V Battery....................... 151
Bonnet Lock See: Opening and Closing the Hood...........139
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................149
Brakes................................................................90 General Information........................................... 90
Breaking-In.......................................................114
Bulb Specification Chart...........................156
C
California Proposition 65...............................9
Capacities and Specifications - 6.2L
.................................................................199
Alternative Engine Oil for Extremely Cold
Climates........................................................... 203
Specifications..................................................... 200
Capacities and Specifications - 6.8L
................................................................203
Alternative Engine Oil for Extremely Cold
Climates........................................................... 208
Specifications..................................................... 205
Capacities and Specifications.................194
Car Wash See: Cleaning the Exterior............................... 159
Catalytic Converter........................................83 On-Board Diagnostics (OBD-II)..................... 84
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 84
Changing a Bulb............................................154 Lamp Assembly Condensation..................... 154
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 156
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 155
Replacing Headlamp Bulbs............................ 155
Replacing Side Marker Bulbs......................... 156
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Changing a Fuse............................................137
Fuses........................................................................\
137
Changing a Road Wheel............................189 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 189
Tire Change Procedure.................................... 190
Changing the 12V Battery...........................151 Dual Batteries....................................................... 152
Reconnecting the Battery................................. 151
Changing the Engine Air Filter.................158
Changing the Wiper Blades
......................152
Checking the Wiper Blades.......................152
Child Restraint and Seatbelt Maintenance.................................................28
Child Restraint Positioning
..........................22
Child Safety.......................................................15
General Information............................................. 15
Cleaning Products
........................................159
Materials................................................................ 159
Cleaning the Engine......................................161
Cleaning the Exterior...................................159 Cleaning the Headlamps................................ 160
Exterior Chrome Parts...................................... 160
Exterior Plastic Parts......................................... 160
Stripes or Graphics............................................ 160
Underbody............................................................ 160
Under Hood.......................................................... 160
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................162
Cleaning the Interior....................................162
Cleaning the Wheels
...................................163
Cleaning the Windows and Wiper Blades.............................................................161
Climate Control
..............................................64
Coolant Check See: Engine Coolant Check............................. 142
Crash Sensors and Airbag Indicator........36
Cruise Control
..................................................45
Principle of Operation........................................ 95
Cruise control See: Using Cruise Control................................. 95
Customer Assistance..................................122
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7Daytime Running Lamps............................48
Digital Radio
...................................................213
HD Radio Reception and Station
Troubleshooting............................................. 214
Direction Indicators.......................................48
Doors and Locks.............................................40
Driver and Passenger Airbags.....................31 Children and Airbags........................................... 35
Passenger Airbag On and Off Switch ...........31
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driving Aids
......................................................96
Driving Hints....................................................114
Driving Through Water
.................................115
DRL See: Daytime Running Lamps......................... 48
E
Economical Driving.......................................114
Electromagnetic Compatibility
..............288
Emission Law...................................................82
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........83
Tampering With a Noise Control System................................................................ 82
End User License Agreement.................290 SYNC End User License Agreement
(EULA)............................................................. 290
Engine Block Heater......................................75 Using the Engine Block Heater........................ 75
Engine Coolant Check
.................................142
Adding Coolant.................................................... 143
Coolant Change.................................................. 145
Engine Coolant Temperature Management
................................................... 146
Fail-Safe Cooling................................................ 145
Recycled Coolant............................................... 144
Severe Climates.................................................. 144
Engine Emission Control.............................82
Engine Immobilizer See: Passive Anti-Theft System..................... 43
Engine Oil Check............................................141 Adding Engine Oil................................................ 141
Engine Oil Dipstick
........................................141
Engine Specifications - 6.2L.....................194 Drivebelt Routing................................................ 194
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Engine Specifications - 6.8L....................194
Drivebelt Routing................................................ 195
Environment......................................................13
Essential Towing Checks...........................107
Before Towing a Trailer....................................... 111
Hitches................................................................... 108
Launching or Retrieving a Boat or Personal Watercraft (PWC).......................................... 112
Safety Chains...................................................... 108
Trailer Brakes....................................................... 108
Trailer Lamps.......................................................... 111
Trailer Towing Connector................................. 107
When Towing a Trailer........................................ 112
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors................................................49 Fold-Away Exterior Mirrors............................... 49
Power Exterior Mirrors........................................ 49
Telescoping Mirrors ............................................ 50
F
Fastening the Seatbelts..............................26 Seatbelt Locking Modes.................................... 26
Using Seatbelts During Pregnancy................26
Flat Tire See: Changing a Road Wheel........................ 189
Floor Mats
.........................................................115
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect..................................................268 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 269
Ford Protect Extended Service Plans (U.S. Only).................................................................. 268
Fuel and Refueling.........................................76
Fuel Consumption
.........................................80
Fuel Economy....................................................... 80
Fuel Quality - E85
..........................................76
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 76
Switching Between E85 and Gasoline.........77
Fuel Quality - Gasoline.................................78 Choosing the Right Fuel..................................... 78
Fuel Shutoff
.....................................................118
Fuses.................................................................129
Fuse Specification Chart...........................129 Passenger Compartment Fuse Panel.........134 Power Distribution Box.....................................
129
G
Gauges................................................................51 Battery Voltage Gauge....................................... 52
Engine Coolant Temperature Gauge............52
Fuel Gauge............................................................... 51
Information Display............................................. 52
Gearbox See: Transmission............................................... 86
General Information on Radio Frequencies....................................................37
General Maintenance Information........270 Multi-point Inspection...................................... 272
Owner Checks and Services........................... 271
Protecting Your Investment........................... 270
Why Maintain Your Vehicle?.......................... 270
Why Maintain Your Vehicle at Your Dealership?..................................................... 270
Getting Assistance Outside the U.S. and Canada..........................................................125
Getting the Services You Need................122 Away From Home............................................... 122
H
Handbrake See: Parking Brake................................................ 91
Hazard Flashers
.............................................118
Headlamp Adjusting See: Adjusting the Headlamps...................... 153
Headlamp Removal See: Removing a Headlamp........................... 154
Headrest See: Head Restraints.......................................... 68
Head Restraints
..............................................68
Heating See: Climate Control.......................................... 64
Hints on Controlling the Interior Climate
............................................................65
Defogging the Side Windows in Cold
Weather.............................................................. 66
General Hints......................................................... 65
Quickly Cooling the Interior.............................. 66
Quickly Heating the Interior............................. 66
Recommended Settings for Cooling............66
Recommended Settings for Heating...........66
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Vehicle Stationary for Extended Periods
During Extreme High Ambient
Temperatures................................................... 66
Hints on Driving With Anti-Lock Brakes.............................................................90
Hood Lock See: Opening and Closing the Hood...........139
I
Ignition Switch.................................................73
In California (U.S. Only)..............................123
Information Displays
.....................................56
General Information............................................ 56
Information Messages
..................................61
Brake System.......................................................... 61
Fuel........................................................................\
..... 61
Maintenance........................................................... 61
Tire........................................................................\
..... 62
Traction Control.................................................... 62
Trailer........................................................................\
63
Transmission.......................................................... 63
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Tether Straps.............................................. 19
Instrument Cluster
..........................................51
Instrument Lighting Dimmer.....................48
Instrument Panel Overview........................14
Interior Mirror
...................................................50
Automatic Dimming Mirror.............................. 50
Manual Dimming Mirror..................................... 50
Introduction........................................................5
J
Jump Starting the Vehicle..........................119 Connecting the Jumper Cables...................... 119
Jump Starting....................................................... 120
Preparing Your Vehicle....................................... 119
Removing the Jumper Cables........................ 120
K
Keys and Remote Controls.........................37 L
Lighting Control
...............................................47
Headlamp Flasher............................................... 48
High Beams............................................................. 47
Lighting...............................................................47 General Information............................................ 47
Limited Slip Differential..............................89
Load Carrying
...................................................97
Load Limit.........................................................97 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 101
Vehicle Loading - with and without a Trailer.................................................................... 97
Locking and Unlocking
................................40
Autolock Feature................................................... 41
Autounlock Feature.............................................. 41
Enabling or Disabling Autolock and Autounlock......................................................... 41
Illuminated Entry................................................... 41
Power Door Locks................................................ 40
Remote Control.................................................... 40
Lug Nuts See: Changing a Road Wheel........................ 189
M
Maintenance..................................................139 General Information.......................................... 139
Manual Climate Control..............................64 Heater Only System............................................ 64
Manual Climate Control.................................... 65
Manual Seats..................................................69 Manual Lumbar ................................................... 69
Moving the Seat Backward and Forward.............................................................. 69
Recline Adjustment............................................ 69
Message Center See: Information Displays................................. 56
Mirrors See: Windows and Mirrors................................ 49
Mobile Communications Equipment
.......12
Motorcraft Parts - 6.2L...............................195
Motorcraft Parts - 6.8L..............................196
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N
Normal Scheduled Maintenance...........273
O
Oil Change Indicator Reset.......................142
Resetting the Oil Life Monitoring
System............................................................... 142
Oil Check See: Engine Oil Check........................................ 141
Opening and Closing the Hood...............139
Ordering Additional Owner's Literature.......................................................126
Obtaining a French Owner ’s Manual...........127
P
Parking Aids.....................................................93
Parking Brake....................................................91
Passive Anti-Theft System.........................43 SecuriLock®........................................................... 43
PATS See: Passive Anti-Theft System..................... 43
Perchlorate..........................................................9
Power Door Locks See: Locking and Unlocking............................. 40
Power Seats
.....................................................69
Recline Adjustment............................................. 70
Power Steering Fluid Check
.....................150
Power Windows.............................................49
Accessory Delay................................................... 49
One-Touch Down................................................. 49
Protecting the Environment
........................13
Puncture See: Changing a Road Wheel........................ 189
R
Rear Axle...........................................................89
Rear Passenger Climate Controls
............66
Rear View Camera.........................................93 Using the Rear View Camera System..........93
Rear View Camera See: Rear View Camera..................................... 93
Recommended Towing Weights............103 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 106Reduced Engine Performance..................114
Refueling............................................................79
Fuel Filler Cap........................................................ 79
Remote Control
...............................................37
Car Finder................................................................ 39
Changing the Remote Control Battery........38
Reprogramming the Remote Control...........38
Sounding the Panic Alarm................................ 39
Removing a Headlamp...............................154
Repairing Minor Paint Damage...............163
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................39
Reporting Safety Defects (Canada Only)...............................................................127
Reporting Safety Defects (U.S. Only)...............................................................127
Roadside Assistance
....................................117
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 118
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 118
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 118
Vehicles Sold in the United States: Getting Roadside Assistance...................................... 117
Vehicles Sold in the United States: Using Roadside Assistance...................................... 117
Roadside Emergencies
................................117
Running-In See: Breaking-In................................................... 114
Running Out of Fuel......................................78 Filling a Portable Fuel Container.................... 79
S
Safety Precautions
........................................76
Satellite Radio...............................................216
Satellite Radio Electronic Serial Number
(ESN).................................................................. 217
Satellite Radio Reception Factors................216
SiriusXM Satellite Radio Service................... 216
Troubleshooting................................................... 217
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U
Under Hood Overview................................139
USB Port..........................................................218
Using Cruise Control.....................................95 Switching Cruise Control Off........................... 95
Switching Cruise Control On............................ 95
Using Snow Chains......................................185
Using SYNC™ With Your Media Player............................................................246
Accessing Your Play Menu............................... 251
Connecting Your Digital Media Player to the USB Port.......................................................... 246
Media Menu Features...................................... 249
Media Voice Commands................................ 248
System Settings................................................. 253
What's Playing?................................................. 248
Using SYNC™ With Your Phone............224 Accessing Features Through the Phone
Menu.................................................................. 228
Accessing Your Phone Settings.................... 233
Making a Call........................................................ 227
Pairing Subsequent Cell Phones.................225
Pairing Your Cell Phone for the First Time ........................................................................\
......224
Phone Options during an Active Call..........227
Phone Voice Commands................................ 225
Receiving Calls.................................................... 227
System Settings................................................. 234
Text Messaging.................................................... 231
Using Traction Control
.................................92
Switching the System Off ................................ 92
System Indicator Lights and Messages............................................................ 92
Using Voice Recognition.............................221 Initiating a Voice Session................................. 221
System Interaction and Feedback..............222
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................125
V
Vehicle Care
....................................................159
General Information.......................................... 159
Vehicle Certification Label........................198
Vehicle Identification Number.................197
Vehicle Storage
.............................................164
Battery.................................................................... 164Body........................................................................\
164
Brakes..................................................................... 165
Cooling system.................................................... 164
Engine..................................................................... 164
Fuel system.......................................................... 164
General................................................................... 164
Miscellaneous...................................................... 165
Removing Vehicle From Storage.................. 165
Tires........................................................................\
. 165
Ventilation See: Climate Control.......................................... 64
VIN See: Vehicle Identification Number.............197
Voice Control
...................................................45
W
Warning Lamps and Indicators
.................52
Airbag Warning Lamp......................................... 53
Anti-Lock Brake System Warning Lamp.................................................................... 53
Anti-Theft System............................................... 53
Battery...................................................................... 53
Brake System Warning Lamp.......................... 53
Check Fuel Cap..................................................... 53
Cruise Control Indicator..................................... 53
Direction Indicator................................................ 53
Engine Coolant Temperature Warning Lamp.................................................................... 53
Engine Oil................................................................ 54
Fasten Seatbelt Warning Lamp...................... 54
Headlamp High Beam Indicator..................... 54
Low Fuel Level Warning Lamp........................ 54
Low Tire Pressure Warning Lamp.................. 54
Powertrain Malfunction/Electronic Throttle Control................................................................. 54
Service Engine Soon........................................... 54
Tow Haul Indicator............................................... 55
Traction Control System................................... 54
Traction Control System Off............................ 55
Washer Fluid Check.....................................150
Washers See: Cleaning the Exterior............................... 159
See: Wipers and Washers................................. 46
Waxing...............................................................161
Wheel Nuts See: Changing a Road Wheel........................ 189
319
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