service FORD E-350 2018 User Guide

CRASH SENSORS AND
AIRBAG INDICATOR (If Equipped)
WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front safety belt
pretensioners, driver airbag and passenger
airbag. Based on the type of accident, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash sensors. The
readiness of the safety system is indicated
by a warning indicator light in the
instrument cluster or by a backup tone if
the warning light is not working. See
Instrument Cluster
(page 51). Routine
maintenance of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired. If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
The fact that the safety belt pretensioners
or airbags did not activate in a crash does
not mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (such as crash severity, belt
usage) were not appropriate to activate
these safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the safety belt
pretensioners is to activate in frontal
or near-frontal crashes and may deploy
in rollovers if the vehicle is equipped
with roll stability control.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Airbag Warning Lamp
If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Anti-Lock Brake System Warning
Lamp If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
Anti-Theft System Flashes when the SecuriLock
Passive Anti-theft System
activates.
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have an authorized dealer
check the system immediately.
Brake System Warning Lamp WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as
soon as possible. Driving extended
distances with the parking brake engaged
can cause brake failure and the risk of
personal injury. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle checked as soon as possible.
Check Fuel Cap Displays when you do not
properly install the fuel cap.
Continued driving with this light
on may cause the service engine soon
warning light to come on.
Cruise Control Indicator (If Equipped) It illuminates when you switch
the system on.
See
Using Cruise Control
(page 95).
Direction Indicator Illuminates when you switch on
the left or right direction
indicator or the hazard warning
flasher. If the indicators stay on or flash
faster, check for a burned out bulb.
Engine Coolant Temperature
Warning Lamp If it illuminates when your vehicle
is moving, this indicates that the
engine is overheating. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Have your vehicle
checked as soon as possible.
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Engine Oil
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. If the oil level is sufficient,
this indicates a system malfunction. Have
your vehicle checked as soon as possible.
See Engine Oil Check (page 141).
Fasten Seatbelt Warning Lamp It illuminates and a tone sounds
until you fasten the seatbelts.
Headlamp High Beam Indicator It illuminates when you switch
the headlamp high beam on.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp
(If Equipped) It illuminates if the tire pressure
in one or more tires is below the
correct tire pressure.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by your authorized dealer. Powertrain
Malfunction/Electronic Throttle
Control Illuminates when the system
detects a powertrain fault, have
an authorized dealer check the
system as soon as possible.
Service Engine Soon If it illuminates when the engine
is running this indicates a
malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See
Emission Law (page 82).
Traction Control System Displays when the traction
control is active. If the light
remains on, have an authorized
dealer check the system immediately.
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Tire
Action
Message
Displays when one or more tires on your vehicle havelow tire pressure.
LOW TIRE PRESSURE
Displays when the tire pressure monitoring system
malfunctions. If the warning stays on or continues to come on, contact your authorized dealer.
TIRE PRESSURE MONITOR
FAULT
Displays when a tire pressure sensor malfunctions, oryour spare tire is in use. For more information on how the system operates under these conditions, refer to
the Tire Pressure Monitoring System in the Wheels and
Tires chapter for more information. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
TIRE PRESSURE SENSOR
FAULT
Traction Control Action
Message
Displays when the traction control system detects a
condition that requires service. Contact your authorized dealer as soon as possible.
Traction Control
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EMISSION LAW
WARNING
Do not remove or alter the original
equipment floor covering or
insulation between it and the metal
floor of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal
floor. Failure to follow these instructions
may result in fire or personal injury. U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER WARNINGS
Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. The normal operating temperature
of the exhaust system is very high.
Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off. WARNINGS
Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 119).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
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Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 79).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out and should
be inspected by an authorized dealer. If the
vehicle has continuous vibration or shudder
in the steering wheel while braking, the
vehicle should be inspected by an
authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 163). See the Instrument Cluster
chapter for information on the
brake system warning light.
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Turn the engine off, shift the
transmission into park (P), apply the
parking brake, and then inspect the
accelerator pedal for any interferences. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Hydraulic brake booster system
(Hydroboost or Hydromax)
The Hydroboost and Hydromax systems
receive fluid pressure from the power
steering pump to provide power assist
during braking.
The Hydromax booster receives backup
pressure from the reserve system electric
pump whenever the fluid in the power
steering system is not flowing. When the
engine is off, the pump will turn on if the
brake pedal is applied, or if the ignition is
turned to the on position.
The sound of the pump operating may be
heard by the driver, but this is a normal
characteristic of the system.
The reserve system provides reduced
braking power, so the vehicle should be
operated under these conditions with
caution, and only to seek service repair and
remove the vehicle from the roadway.
Note:
For Hydromax-equipped vehicles
operating under normal conditions, the noise
of the fluid flowing through the booster may
be heard whenever the brake is applied. This
condition is normal. Vehicle service is not
required.
If braking performance or pedal response
becomes very poor, even when the pedal
is strongly pressed, it may indicate the
presence of air in the hydraulic system or
leakage of fluid. Stop the vehicle safely as
soon as possible and seek service
immediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
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PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING
The traction control light illuminates
steadily if a failure is detected in the
system. Verify that the traction
control system was not manually disabled
using the switch. If the traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
traction control disabled could lead to an
increased risk of loss of vehicle control,
vehicle rollover, personal injury and death. The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Switching the System Off
The switch for the traction
control system is located on the
instrument panel.
When you switch the system off, an
illuminated icon appears on the instrument
cluster.
Use the switch again to return the traction
control system to normal operation. System Indicator Lights and
Messages The traction control light
temporarily illuminates on
engine start-up and flashes
when a driving condition activates the
system. The traction control off light
temporarily illuminates on
engine start-up and stays on:
• When you switch the traction control
system off.
• If a problem occurs in the system.
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