FORD E-350 2018 Service Manual

Reprogramming the Remote
Control
You must have all remote controls readily
accessible before beginning this
procedure. Any remote control that is not
present during the programming procedure
will no longer operate your vehicle.
Note:
You can program a maximum of four
coded keys to your vehicle.
Note: Do not apply the brake pedal during
this procedure.
1. Switch the ignition from off to on 8 times within 10 seconds, finishing in the
on position. The doors lock then unlock
to confirm that programming has
started.
2. Press any button on the remote control
that you want to program within 20
seconds. The doors lock then unlock
to confirm that programming was
successful.
3. Repeat step 2 to program each additional remote control.
4. After you have programmed all remote
controls, switch the ignition off.
5. The doors lock then unlock to confirm that programming is complete.
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent. Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries. 1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
Note: Do not remove the rubber cover and
circuit board from the front housing of the
remote entry transmitter.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
2. Remove the old battery.
38
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Keys and Remote ControlsE107998 E195662

3. Insert the new battery. Refer to the
symbols inside the transmitter for the
correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Reinstall the battery housing cover onto the transmitter.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally.
Car Finder Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off. Note:
The panic alarm operates regardless
of the ignition position.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Passive
Anti-Theft System (page 43).
39
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Keys and Remote ControlsE195661 E138623 E138624

LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks (If Equipped)
The power door lock control is on the driver
and front passenger door panels. Lock.
A
Unlock.
B
Remote Control
(If Equipped)
You can use the remote control at any time
when the ignition is off.
Unlocking the Doors (Two-Stage
Unlock) Press the button to unlock the
driver door. Press the button again within three
seconds to unlock all doors. The direction
indicators flash.
Note:
The driver door can be unlocked with
the key if the remote control is not
functioning.
Note: When you leave your vehicle
unattended for several weeks, the remote
control turns off. Your vehicle must be
unlocked and started. Unlocking and
starting your vehicle once enables the
remote control.
Reprogramming the Unlocking Function
Note: When you press the unlock button,
either all the doors are unlocked or only the
driver door is unlocked. Pressing the unlock
button again unlocks all the doors.
You can reprogram the unlocking function
so that only the driver door is unlocked.
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
Locking the Doors Press the button to lock all
doors. The direction indicators
flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors lock again, the horn
sounds and the direction indicators flash
if all the doors are closed.
Note: If any door is open, the horn sounds
twice and the direction indicators do not
flash.
40
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Doors and LocksE195623
A
B E138629 E138623

Autolock Feature
The autolock feature locks all the doors
when:
•
All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• The ignition is on, all the doors are
closed and your vehicle has been in
motion at a speed greater than 12 mph
(20 km/h).
Autounlock Feature
The autounlock feature unlocks all the
doors when:
• Your vehicle comes to a stop and you
switch the ignition off or to accessory.
• You open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: If you electronically lock your vehicle
after you switch the ignition off with the
driver door closed, the doors do not
autounlock.
Enabling or Disabling Autolock and
Autounlock
You can enable or disable the autolock and
autounlock features independently of each
other.
To enable or disable autolock, do the
following:
1. Switch the ignition on.
2. Press the power door unlock control three times.
3. Switch the ignition off.
4. Press the power door unlock control three times.
5. Switch the ignition on. The horn sounds
indicating your vehicle is in
programming mode. 6. Press the power door unlock control
and within five seconds, press the
power door lock control. The horn
sounds once if disabled or twice if
enabled.
7. Switch the ignition off. The horn sounds
indicating programming is complete.
Note: You can also switch this feature on
or off using the information display. See
Information Displays
(page 56).
To enable or disable autounlock, do the
following:
1. Switch the ignition on.
2. Press the power door unlock control three times.
3. Switch the ignition off.
4. Press the power door unlock control three times.
5. Switch the ignition on. The horn sounds
indicating your vehicle is in
programming mode.
6. Press the power door lock control and within five seconds, press the power
door unlock control. The horn sounds
once if disabled or twice if enabled.
7. Switch the ignition off. The horn sounds
indicating programming is complete.
Note: You can also switch this feature on
or off using the information display. See
Information Displays
(page 56).
Illuminated Entry
The interior lamps and some exterior
lamps illuminate when you unlock the
doors with the remote control.
The lamps turn off if:
• The ignition is on.
• You press the remote control lock
button.
• 25 seconds have elapsed.
41
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Doors and Locks

The lamps do not turn off if:
•
You switch them on with the lighting
control.
• Any door is open.
42
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Doors and Locks

PASSIVE ANTI-THEFT
SYSTEM (If Equipped)
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
correctly coded key for your vehicle is used.
Using an incorrectly coded key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off. Automatic Disarming
Switching the ignition on with a correctly
coded key disarms the engine
immobilization system.
Replacement Keys
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
If your keys are lost or stolen and you do
not have a spare correctly coded key, you
will need to have your vehicle towed to an
authorized dealer. You need to erase the
coded keys from your vehicle and program
new coded keys.
Store an extra correctly coded key away
from the vehicle in a safe place to help
prevent any inconveniences. See an
authorized dealer to purchase additional
spare or replacement keys.
Note:
Your vehicle comes with two
integrated keyhead transmitters.
Programming a Spare Integrated
Keyhead Transmitter
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the engine
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed correctly coded keys and the
new unprogrammed key readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed correctly coded keys are not
available.
Read and understand the entire procedure
before you begin.
43
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Security

1.
Insert the first previously programmed
correctly coded key into the ignition.
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first correctly coded key from the
ignition.
4. After three seconds but within 10 seconds of switching the ignition off,
insert the second previously correctly
coded key into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed
correctly coded key from the ignition.
7. After three seconds but within 10 seconds of switching the ignition off
and removing the previously
programmed correctly coded key,
insert the new unprogrammed key into
the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed correctly coded key from the ignition.
If the key has been successfully
programmed it will start the engine and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If the key was not successfully
programmed, wait 10 seconds and repeat
Steps 1 through 8. If you are still
unsuccessful, take your vehicle to an
authorized dealer.
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
44
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Security

ADJUSTING THE STEERING
WHEEL
WARNING
Do not adjust the steering wheel
when your vehicle is moving.
1. Pull and hold the steering wheel
release lever.
2. Adjust the steering wheel to the position you desire, then release the
lever.
VOICE CONTROL (If Equipped) Press to select or deselect voice control.
See your SYNC information. CRUISE CONTROL
(If Equipped)
See
Cruise Control (page 95).
45
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Steering WheelE161517
12 E193397 E161518

WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Rotate away from you for short
wipe interval.
Toward you for long-wipe
interval.
Use the rotary control to adjust the
intermittent wipe interval.
WINDSHIELD WASHERS
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washer before wiping a dry
windshield. Note:
Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat. •
A brief press causes a single wipe
without washer fluid.
• A brief press and hold causes the
wipers to swipe three times with
washer fluid.
• A long press and hold turns on the
wipers and washer fluid for up to 10
seconds.
46
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Wipers and WashersE207133 E207134

GENERAL INFORMATION
Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
•
The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer. LIGHTING CONTROL Off.A
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps.
B
Headlamps.
C
High Beams Push the lever away from you to switch
the high beam on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
47
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing LightingE161456
A
B
CP E161457