service FORD E SERIES 2009 4.G Workshop Manual
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If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
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Obtaining a French owner’s guide
French Owner’s Guides can be obtained from your authorized dealer or
by writing to:
Ford Motor Company of Canada, Limited
Service Publications CHQ202
The Canadian Road
P.O. Box 2000
Oakville, ON, Canada
L6J 5E4
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1–888–327–4236 (TTY: 1–800–424–9153); go tohttp://www.safercar.gov;
or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS (CANADA ONLY)
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform Transport
Canada, using their toll-free number: 1–800–333–0510.
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Customer Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
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that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraft oil filter or
another with equivalent performance for your engine application.
BATTERY
Your vehicle is equipped with a
Motorcraft maintenance-free battery
which normally does not require
additional water during its life of
service.
WARNING:This vehicle may be equipped with more than one
battery, removal of cable from only one battery does not
disconnect the vehicle electrical system. Be sure to disconnect cables
from all batteries when disconnecting power. Failure to do so may
cause serious personal injury or property damage.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
When the battery is disconnected or a new battery installed, the
transmission must learn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will fully update transmission operation to its optimum shift feel.
Note: Electrical or electronic accessories or components added to
the vehicle by the dealer or the owner may adversely affect
battery performance and durability.
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When the engine is cold, check the
level of the engine coolant in the
reservoir.
•The engine coolant should be at the “FULL COLD” level or within the
“COLD FILL RANGE” as listed on the engine coolant reservoir
(depending upon application).
•Refer toscheduled maintenance informationfor service interval
schedules.
•Be sure to read and understandPrecautions when servicing your
vehiclein this chapter.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty. If the reservoir is
low or empty, add engine coolant to the reservoir. Refer toAdding
engine coolantin this chapter.
Note:Automotive fluids are not interchangeable; do not use engine
coolant, antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water.When the engine is cool,add the mixture to the
coolant reservoir until the appropriate fill level is obtained.
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WARNING:Do not add engine coolant when the engine is hot.
Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot
engine parts.
WARNING:Do not put engine coolant in the windshield washer
fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
•Add Motorcraft Premium Gold Engine Coolant or equivalent
meeting Ford specification WSS-M97B51-A1.Refer to
Maintenance product specifications and capacitiesin this chapter.
Note:Use of Motorcraft Cooling System Stop Leak Pellets or an
equivalent product meeting Ford specification WSS-M99B37-B6, may
darken the color of Motorcraft Premium Gold Engine Coolant from
yellow to golden tan.
•Do not add/mix an orange-colored, extended life coolant such
as Motorcraft Specialty Orange Engine Coolant, meeting Ford
specification WSS-M97B44-D, or DEX-COOLbrand with the
factory-filled coolant.Mixing Motorcraft Specialty Orange Engine
Coolant or any orange-colored extended life product such as
DEX-COOLbrand with your factory filled coolant can result in
degraded corrosion protection.
•A large amount of water without engine coolant may be added, in case
of emergency, to reach a vehicle service location. In this instance, the
cooling system must be drained and refilled with a 50/50 mixture of
engine coolant and distilled water as soon as possible. Water alone
(without engine coolant) can cause engine damage from corrosion,
overheating or freezing.
•Do not use alcohol, methanol, brine or any engine coolants
mixed with alcohol or methanol antifreeze (coolant).Alcohol
and other liquids can cause engine damage from overheating or
freezing.
•Do not add extra inhibitors or additives to the coolant.These
can be harmful and compromise the corrosion protection of the engine
coolant.
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•Decreased engine coolant concentrations below 40% will
decrease the freeze protection characteristics of the engine
coolant and may cause engine damage.
•Refer to the chart on the coolant container to ensure the
coolant concentration in your vehicle will provide adequate
protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
What you should know about fail-safe cooling (if equipped)
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature
gauge will move to the red (hot)
area.
•The service engine soon
indicator light will illuminate.
•The engine coolant
temperature
indicator light will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
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•FFV fuel tanks may contain zero to 85 percent ethanol. Any fuel
blends containing gasoline and ethanol should be treated the same as
“Fuel Ethanol.” To identify if your vehicle is an FFV, it may be
equipped with a yellow fuel cap with the text “E85/Gasoline”, or check
if there is a label on the fuel filler door.
Pure ethanol is the alcohol which is the intoxicating agent in liquor, beer
and wine. It is distilled from the fermentation of plants such as field corn
and sugar cane. When ethanol is produced for use in motor fuels, a small
amount of gasoline is added to make it unfit for beverage use. The
resulting ethanol blend is called denatured fuel ethanol meaning that it is
denatured with 2% to 5% gasoline and is suitable for automotive use.
During the summer season, fuel ethanol may contain a maximum of 85%
denatured ethanol (Ed85) and 15% unleaded gasoline. The fuel ethanol
has a higher octane rating than unleaded regular or premium gasoline
and this allows the design of engines with greater efficiency and power.
Winter blends may contain up to 75% denatured ethanol (Ed75) and up
to 25% unleaded gasoline to enhance cold engine starts. Severely cold
weather may require additional measures for reliable starting. Refer to
Startingin theDrivingchapter.
Ethanol is more chemically active than gasoline. It corrodes some metals
and causes some plastic and rubber components to swell, break down or
become brittle and crack, especially when mixed with gasoline. Special
materials and procedures have been developed for flexible fuel vehicles
and the dispensers used by ethanol fuel providers.
WARNING:Flexible fuel components and standard unleaded
gasoline fuel components are not interchangeable. If your vehicle
is not serviced in accordance with flexible fuel vehicles procedures,
damage may occur and your warranty may be invalidated.
WARNING:When refueling always shut the engine off and
never allow sparks or open flames near the filler neck. Never
smoke while refueling. Fuel vapor is extremely hazardous under certain
conditions. Care should be taken to avoid inhaling excess fumes.
WARNING:The flow of fuel through a fuel pump nozzle can
produce static electricity, which can cause a fire if fuel is
pumped into an ungrounded fuel container.
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If you have run out of fuel:
•You may need to cycle the ignition from off to on several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. On restarting, cranking time will take a few seconds longer
than normal.
•Normally, adding 1 gallon (3.8L) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.
•TheService engine soon
indicator may come on. For more
information on theService engine soon
indicator, refer to
Warning lights and chimesin theInstrument Clusterchapter.
ESSENTIALS OF GOOD FUEL ECONOMY
Measuring techniques
Your best source of information about actual fuel economy is you, the
driver. You must gather information as accurately and consistently as
possible. Fuel expense, frequency of fill-ups or fuel gauge readings are
NOT accurate as a measure of fuel economy. We do not recommend
taking fuel economy measurements during the first 1,000 miles
(1,600 km) of driving (engine break-in period). You will get a more
accurate measurement after 2,000 miles–3,000 miles (3,000 km–5,000
km).
Filling the tank
The advertised fuel capacity of the fuel tank on your vehicle is equal to
the rated refill capacity of the fuel tank as listed in theMaintenance
product specifications and capacitiessection of this chapter.
The advertised capacity is the amount of the indicated capacity and the
empty reserve combined. Indicated capacity is the difference in the
amount of fuel in a full tank and a tank when the fuel gauge indicates
empty. Empty reserve is the small amount of fuel remaining in the fuel
tank after the fuel gauge indicates empty.
The amount of usable fuel in the empty reserve varies and should
not be relied upon to increase driving range. When refueling your
vehicle after the fuel gauge indicates empty, you might not be
able to refuel the full amount of the advertised capacity of the
fuel tank due to the empty reserve still present in the tank.
For consistent results when filling the fuel tank:
•Turn the engine/ignition switch to the off position prior to refueling,
an error in the reading will result if the engine is left running.
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•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EPA fuel economy estimates
Every new vehicle should have a window sticker containing EPA fuel
economy estimates. Contact your authorized dealer if the window sticker
is not supplied with your vehicle. The EPA fuel economy estimates
should be your guide for the fuel economy comparisons with other
vehicles. Your fuel economy may vary depending upon the method of
operation and conditions.
Note:Vehicles over 8,500 GVW (Gross Vehicle Weight) will not have fuel
economy information printed on the window sticker.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
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