ESP FORD E SERIES 2011 4.G Quick Reference Guide

The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until 911 ASSIST appears in the radio display.
3. Press OK to confirm and enter the 911 ASSIST menu.
4. Press
orto toggle between ON and OFF selections.
5. Press OK when the desired option appears in the radio display. SET
ON or SET OFF selection will appear in the radio display as a
confirmation.
Note:Off selections include: Off with reminder and Off without
reminder. Off with reminder provides a display and voice reminder at
phone connection at vehicle start. Off without reminder provides a
display reminder only without a voice reminder.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
SYNCphone features
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10. SYNCwill ask if you would like to set this phone as a PRIMARY?
phone. (This means that SYNCwill automatically attempt to connect to
this phone with every connection cycle.) Press OK.
11. Scroll to toggle between YES? and NO?. When the appropriate
response is in the display, press OK. If you choose YES, PRIMARY SET
will appear in the radio display. If you chooseNO? , NOT PRIMARY will
appear in the display.
12. If you selected this as your primary phone, SYNCmay ask if you
would like to DOWNLOAD? yourBluetoothenabled cellular phone’s
phone book/call history (if supported).
13. Scroll to toggle between YES? and NO? When the appropriate
response is in the radio display, press OK.
14. If you choose YES, the display will read DOWNLOADING. PHONE
BOOK DOWNLOADED will appear and SYNCwill take you back to the
main menu.
Connecting a phone
To connect a previously pairedBluetoothenabled phone:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm the selection. This will take you into the BT
DEVICE menu.
6. Scroll repeatedly until CONNECT DEVICE appears in the radio
display.
7. Press OK to confirm and view the list of previously paired phone.
8. Select the desired device and press OK to connect to the phone.
Note:Only one device can be connected at a time. When another phone
is connected, the previous one will be disconnected.
Setting a phone as primary
To set a previously paired phone as your primary phone:
Note:To scroll, press
SEEKor/.
SYNCphone features
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5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until PROMPTS appears in the radio display.
7. Press OK to enter the PROMPTS menu.
8. Scroll to toggle between PROMPTS ON or PROMPTS OFF. (The
default setting is ON).
9. Press OK when the desired selection appears in the radio display. SET
ON or SET OFF will appear in the radio display as a confirmation.
SYNCwill then take you back to the ADVANCED menu.
Changing the language setting
SYNCallows you to select from three languages: English, French and
Spanish. Once selected, all radio display messages and prompts will be in
the selected language. To access the language menu:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter the PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until LANGUAGES appears in the radio display.
7. Press OK to enter the LANGUAGES menu.
8. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
9. Press OK when the desired selection appears in the radio display. If
you have changed the language setting, the radio display will read
UPDATING. Once the change is complete, SYNCwill confirm the
change audibly and in the radio display. SYNCwill then take you back
to the LANGUAGES menu.
Returning to the factory defaults
SYNCallows you to return to its factory defaults settings. This selection
will not erase your downloaded phone book, call history, text messages,
etc. If you wish to erase all information, refer toPerforming a master
reset.
Note:To scroll, press
SEEKor/.
SYNCphone features
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VOICE COMMANDS IN MEDIA MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Voice commands when using the USB port
When using the USB port, you may say any of the following
commands:
•Play all•Play
•Pause•What’s playing?
•Connections•Play next track
•Play previous track•Play next folder
2
•Similar music•Play previous folder2
•Autoplay on•Autoplay off
•Repeat off•Repeat on
•Shuffle on•Shuffle off
•Play genre
1•Play playlist 1
•Play album 1•Play artist 1
•Play track 1•Search artist 1
•Search genre 1•Search track 1
•Search album 1•Refine album 1
•Refine artist 1•Refine track 1
1
Voice commands are not available until indexing is complete.
2Voice commands only available in folder mode. For more information,
refer toExploring the USB devicelater in this chapter.
Note:In the above possible commands,“”is a dynamic listing in
that it could be the name of any desired group, artist, etc.
Autoplay:With this feature ON, SYNCallows you to listen to music
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNCwill not begin to play any of your music
until all media has all been indexed.
SYNCmedia features
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2. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
3. Press OK to access PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll repeatedly until ADVANCED appears in the radio display.
7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until PROMPTS appears in the radio display.
9. Press OK to enter the PROMPTS menu.
10. Scroll to toggle between PROMPTS ON or PROMPTS OFF. (The
default setting is ON).
11. Press OK when the desired selection appears in the radio display.
SET ON or SET OFF will appear in the radio display as a confirmation.
SYNCwill then take you back to the ADVANCED menu.
Changing the SYNClanguage setting
SYNC allows you to select from three languages: English, French and
Spanish. Once selected, all of SYNC’s radio displays and prompts will be
in the selected language. To access the language menu:
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll repeatedly until ADVANCED appears in the radio display.
7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until LANGUAGE appears in the radio display.
9. Press OK to enter the LANGUAGE menu.
10. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
SYNCmedia features
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Voice command issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands.
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective chapters.
•Be aware that SYNC’s
microphone is either in your
rear mirror or in the headliner
just above the windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands.
•You may not be
saying the name
exactly as it is
saved.
•The system
may not be
“reading” the
name the same
way you are
saying it.•Review the media voice
commands at the beginning of
the media chapter.
•Say the song or artist exactly
as they are listed. If you say,
“Play Artist Prince”, the system
will not play music by Prince
and the Revolution or Prince
and the New Power Generation.
•Ensure that you are saying
the complete title such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you will have to spell
them. LOLA will require you to
say, “ Play L-O-L-A”
•Don’t use special characters in
the title as the system will not
recognize them.
Troubleshooting
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Voice command issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.•You may be
using the wrong
voice commands.
•You may not be
saying the name
exactly as it is
saved.
•Contacts in
your phonebook
may be very short
and similar, or
they may contain
special
characters.
•Your
phonebook
contacts may be
saved in CAPS.•Review the phone voice
commands at the beginning of
the phone chapter.
•Ensure that you are saying
the contacts exactly as they are
listed. For example, if a contact
is saved as Joe Wilson, say, “Call
Joe Wilson”.
•The system does better if you
list full names such as “Joe
Wilson” rather than “Joe”.
•Don’t use special characters
such as 123 or ICE as the
system will not recognize them.
•If contacts are saved in CAPS,
you will have to spell them. JAY
will require you to say, “ Call
J-A-Y”.
Helpful Hints
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
•Ensure that you are speaking naturally and without any large pauses
between words.
•After you press VOICE or
to begin a voice session, wait until the
prompt sounds andListeningappears in the display. Anything spoken
prior to this will not register with the system.
•You can, at any time, interrupt the system while it is speaking by
pressing VOICE or
during an active voice session. The system will
respond with a listening prompt and allow you to speak a command.
•For a list of available voice commands, you can press VOICE or
and say, “Help” after the tone. The system will audibly list voice
commands available in your current mode.
Troubleshooting
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you through the use of the SOFTWARE.
•Links to Third Party Sites:The MS SOFTWARE may provide you
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Neither MS nor Microsoft Corporation nor their affiliates nor their
designated agent are responsible for (i) the contents of any third
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pertain to safety and assumes any risk associated with the use of the
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laws and treaties. This EULA grants you no rights to use such content.
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GENERAL OPERATION
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
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