service schedule FORD E SERIES 2012 4.G User Guide

GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your vehicle.
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.
It is your responsibility to see that all scheduled maintenance is performed
and that the materials used meet Ford engineering specifications as
identified in theMaintenance and Specificationschapter. Failure to
perform scheduled maintenance specific in this guide will invalidate
warranty coverage on parts affected by the lack of maintenance. Be sure
receipts for completed maintenance are kept with the vehicle and
confirmation of the work performed is always recorded in this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s important
to rely upon your dealership to properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for various
parts and component systems based upon engineering testing. Ford Motor
Company relies upon this testing to determine the most appropriate
mileage for replacement of oils and fluids to protect your vehicle at the
lowest overall cost to you and recommends against maintenance
schedules that deviate from the scheduled maintenance information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
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Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oils, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your dealership for
all your vehicle’s needs.
There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
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Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire rotations
to repairs like brake service, check out the value your dealers can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed by
the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oil6 months or 7,500 miles (12,000 km)
(whichever comes first)
Engine coolant, initial
change6 years or 105,000 miles (168,000 km)
(whichever comes first)
Engine coolant, after
initial changeEvery 3 years or 45,000 miles (72,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
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Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you will need to have some items maintained
more frequently. If you onlyoccasionallyoperate your vehicle under
these conditions, it is not necessary to perform the additional
maintenance. For specific recommendations, see your dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
Inspect frequently,
service as requiredInspect and lubricate U-joints
See axle maintenance items underExceptions
Every 5,000 miles
(8,000 km)Inspect wheels and related components for
abnormal noise, wear, looseness or drag
Rotate tires*, inspect tire wear and measure
tread depth
Every 5,000 miles
(8,000 km) or
6 monthsChange engine oil and filter
Inspect and lubricate U-joints
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
6R80 and TorqShifttransmissions)
Replace front wheel bearing grease/grease seals if
non-sealed bearings are used (2WD vehicles)
Every 60,000 miles
(96,000 km)Change manual transmission fluid
Change transfer case fluid (4WD vehicles)
*If equipped with dual rear wheels, rotate front wheels when specified,
rear wheels only if unusual wear is noted
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Extensive idling and/or low-speed driving for long distances as
in heavy commercial use (i.e. delivery, taxi, patrol car or livery)
Inspect frequently,
service as requiredReplace cabin air filter (if equipped)
Replace engine air filter
Every 5,000 miles
(8,000 km)Inspect brake system
Inspect wheels and related components for
abnormal noise, wear, looseness or drag
Lubricate control arm and steering ball joints if
equipped with grease fittings
Rotate tires*, inspect tire wear and measure
tread depth
Every 5,000 miles
(8,000 km) or
6 monthsInspect and lubricate U-joints
Every 5,000 miles
(8,000 km),
6 months or 200
engine hoursChange engine oil and filter
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
6R80 and TorqShifttransmissions)
Replace front wheel bearing grease/grease seals if
non-sealed bearings are used (2WD vehicles)
Every 60,000 miles
(96,000 km)Change transfer case fluid (4WD vehicles)
Replace spark plugs
*If equipped with dual rear wheels, rotate front wheels when specified,
rear wheels only if unusual wear is noted
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Operating in dusty conditions such as unpaved or dusty roads
Inspect frequently,
service as requiredReplace cabin air filter (if equipped)
Replace engine air filter
Every 5,000 miles
(8,000 km)Inspect wheels and related components for
abnormal noise, wear, looseness or drag
Rotate tires*, inspect tire wear and measure
tread depth
Every 5,000 miles
(8,000 km) or
6 monthsChange engine oil and filter
Inspect and lubricate U-joints
Every 5,000 miles
(8,000 km),
6 months or 200
engine hoursChange engine oil and filter
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
6R80 and TorqShifttransmissions)
Replace front wheel bearing grease/grease seals if
non-sealed bearings are used (2WD vehicles)
Every 50,000 miles
(80,000 km)Change manual transmission fluid
Change rear axle fluid (E-450 and F-450/550
only)
Every 60,000 miles
(96,000 km)Change transfer case fluid (4WD vehicles)
*If equipped with dual rear wheels, rotate front wheels when specified,
rear wheels only if unusual wear is noted
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Off-road operation
Inspect frequently,
service as requiredInspect steering linkage, ball joints and U-joints;
lubricate if equipped with grease fittings
Replace cabin air filter (if equipped)
Replace engine air filter
Every 5,000 miles
(8,000 km)Change engine oil and filter
Inspect wheels and related components for
abnormal noise, wear, looseness or drag
Rotate tires*, inspect tire wear and measure
tread depth
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
6R80 and TorqShifttransmissions)
Replace front wheel bearing grease/grease seals if
non-sealed bearings are used (2WD vehicles)
Every 50,000 miles
(80,000 km)Change manual transmission fluid
Change rear axle fluid (E-450 and F-450/550
only)
Every 60,000 miles
(96,000 km)Change transfer case fluid (4WD vehicles)
*If equipped with dual rear wheels, rotate front wheels when specified,
rear wheels only if unusual wear is noted
Exclusive use of E85 (Flex Fuel Vehicles only)
Every oil change
intervalIf ran exclusively on E85, fill the fuel tank full
with regular unleaded fuel
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EXCEPTIONS
There are several exceptions to the Normal Schedule. They are listed
below:
Normal vehicle axle maintenance:Rear axles and power take-off
(PTO) units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3,000 miles (4,800 km) or three months, whichever
comes first. This interval can be waived if the axle is filled with 75W140
synthetic gear fluid meeting Ford specification WSL-M2C192-A, part
number F1TZ-19580-B or equivalent. Add friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles (refer toMaintenance product specifications and capacitiesin
theMaintenance and Specificationschapter for details).
Police/Taxi/Livery vehicle axle maintenance:Change rear axle fluid
every 100,000 miles (160,000 km). Rear axle fluid change may be waived
if the axle was filled with 75W140 synthetic gear fluid meeting Ford
specification WSL-M2C192-A, part number FITZ-19580-B or equivalent.
Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles. The axle fluid should be changed anytime the axle has been
submerged in water
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Class A Motorhome:Change brake fluid every two years.
Hot climate oil change intervals:If operating conditions are normal
and you drive your vehicle under typical, everyday conditionsandyou
are using an API performance category oil of SL or later (for example
SM, etc.) then you can follow the 7,500 mile (12,000 km) normal service
oil change intervals schedule. Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or locations with similar climates must
follow the oil change interval of 3,000 mile (4,800 km) if the owner is
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