service schedule FORD E SERIES 2013 4.G User Guide

GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it. Keep all receipts for completed maintenance with the vehicle.
Regular maintenance intervals for your vehicle have been established
based upon rigorous testing. It is important that you have your vehicle
serviced at the proper times. These intervals serve two purposes; one is
to maintain the reliability of your vehicle and the second is to keep your
cost of owning the vehicle down.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet the specifications identified
in theCapacities and Specificationschapter. Failure to perform
scheduled maintenance invalidates warranty coverage on parts affected
by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraftand Ford-authorized branded
remanufactured replacement parts. These parts meet or exceed Ford
Motor Company’s specifications. Parts installed at your dealership carry a
nationwide, 12 month/12000 mile (20000 kilometer) parts and labor
limited warranty. If you do not use Ford authorized parts, they may not
meet Ford specifications and, depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or bodyshops. Please contact
your dealer for details.
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Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Horn operation
Battery performance Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels
*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission, power
steering and window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance297
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you need to have some items maintained more
frequently. If you onlyoccasionallyoperate your vehicle under these
conditions, it is not necessary to perform the additional maintenance. For
specific recommendations, see your dealership service advisor or technician.
Towing a Trailer or Car-top Carrier
Inspect frequently,
service as requiredInspect and lubricate U-joints, if equipped with
grease fittings.
See axle maintenance items underExceptions.
Every 5000 miles
(8000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Rotate tires*, inspect tires for wear and measure
tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
Inspect and lubricate U-joints, if equipped with
grease fittings.
Every 30000 miles
(48000 km)Change automatic transmission fluid on 4–speed
transmission.
Replace front wheel bearing grease and grease
seals if non-sealed bearings are used.
*Vehicles equipped with dual rear wheels should rotate the front wheels
when specified; rear wheels only if unusual wear is noted.
Extensive Idling or Low-speed Driving for Long Distances as in
Heavy Commercial Use (i.e., Delivery, Taxi, Patrol Car or Livery)
Every 5000 miles
(8000 km)Inspect brake system.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
Lubricate control arm and steering ball joints if
equipped with grease fittings.
Rotate tires*, inspect tires for wear and measure
tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
Inspect and lubricate U-joints, if equipped with
grease fittings.
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Extensive Idling or Low-speed Driving for Long Distances as in
Heavy Commercial Use (i.e., Delivery, Taxi, Patrol Car or Livery)
Every 30000 miles
(48000 km)Change automatic transmission fluid on 4–speed
transmission.
Replace front wheel bearing grease and grease
seals if non-sealed bearings are used.
Every 60000 miles
(96000 km)Replace spark plugs.
*Vehicles equipped with dual rear wheels should rotate the front wheels
when specified; rear wheels only if unusual wear is noted.
Operating in Dusty or Sandy Conditions Such as Unpaved or
Dusty Roads
Inspect frequently,
service as requiredReplace engine air filter.
Every 5000 miles
(8000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Rotate tires
*, inspect tires for wear and measure
tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
Inspect and lubricate U-joints, if equipped with
grease fittings.
Every 30000 miles
(48000 km)Change automatic transmission fluid on 4–speed
transmission.
Replace front wheel bearing grease and grease
seals if non-sealed bearings are used.
Every 50000 miles
(80000 km)Change rear axle fluid.
*Vehicles equipped with dual rear wheels should rotate the front wheels
when specified; rear wheels only if unusual wear is noted.
Exclusive Use of E85 (Flex Fuel Vehicles Only)
Every oil change
intervalIf ran exclusively on E85, fill the fuel tank full
with regular unleaded fuel.
Scheduled Maintenance305
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EXCEPTIONS
Normal vehicle axle maintenance:Rear axles and power take-off
(PTO) units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3000 miles (4800 kilometers) or three months,
whichever comes first. This interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting Ford specification
WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of
Traction-Lok rear axles (seeTechnical specificationsin theCapacities
and Specificationschapter for details).
Police/Taxi/Livery vehicle axle maintenance:Change rear axle fluid
every 100000 miles (160000 kilometers). Rear axle fluid change may be
waived if the axle was filled with 75W140 synthetic gear fluid meeting
Ford specification WSL-M2C192-A, part number FITZ-19580-B or
equivalent. Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles. The axle fluid should be changed anytime the axle has been
submerged in water.
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API “SM” or “SN” oils are not available, then the oil
change service interval is 3000 miles (4800 kilometers).
Engine air filter replacement:Engine air filter life is dependent on
exposure to dusty and dirty conditions. Vehicles operated in these
conditions require frequent inspection and replacement of the engine air
filter.
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Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer.
You can run a report (after the vehicle has been running a minimum of
60 seconds) by pressing the voice button and saying “Vehicle health
report”, or pressing the phone button.
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To run a report using the phone button:
1. Press the phone button to enter Phone Menu.
2. Scroll until Vehicle Health is selected and press OK.
3. Scroll to select from the following options:
Vehicle Health Report Options
User Preferences:
Press OK to select
and enter the menu.
Scroll to select from:Automatic Reports:Press OK and select on
or off. Select On to have SYNC automatically
prompt you to run a health report at certain
mileage intervals.Note:You must first turn
this feature on before you can select the
mileage intervals at which you would like to
be prompted.
Mileage Intervals:Press OK. Scroll to select
between 5000, 7500 or 10000 mile intervals
and press OK to make your selection.
Return:Press OK to exit the menu.
Run Report?Press OK for SYNC to run a health report of
your vehicle’s diagnostic systems and send the
results to Ford where it is combined with
scheduled maintenance information, open
recalls and other field service actions and
unserviced vehicle inspection items from your
authorized dealer.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle
Health Report Terms and Conditions, and Privacy Statement - for more
information.
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Press the I (information) button, then select Sirius Travel Link.
Choose from any of the following services:
When you select: You can:
Traffic On RouteIdentify traffic incidents on your route, nearby
your vehicle’s current location or near any of
your favorite places (if programmed). Traffic Nearby
My Places
WeatherView the nearby weather, current weather, or
the 5–day forecast for the chosen area. Select
Weather Map to see storms, radar
information, charts and winds. Select Area to
select from a listing of weather locations. Also
view ski conditions for a specific area.
Fuel PricesView fuel prices at stations close to your
vehicle’s location or on an active navigation
route.
Movie ListingsView nearby movie theaters and their show
times (if available).
Sports Info.View scores and schedules from a variety of
sports. You can also save up to 10 favorite
teams for easier access. The score
automatically refreshes when a game is in
progress.
SIRIUS Travel Link Voice Commands
Press the voice button and, after the tone, say “Travel Link”,
then any of the commands in the following chart:
“TRAVEL LINK”
“5–day weather forecast” “NBA schedule”
“Baseball schedule” “NBA scores”
“Baseball scores” “NFL schedule”
“College basketball schedule” “NFL scores”
“College basketball scores” “NHL schedule”
“College football schedule” “NHL scores”
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Safety restraints -
LATCH anchors ...........................27
Safety seats for children ......19, 24
Safety Compliance
Certification Label ....................287
Satellite Radio ...........................376
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............299
SD card ......................................389
Seats
child safety seats ................19, 24
front seats .......................104, 106
SecuriLock passive anti-theft
system ..........................................63
Selecting your media source
(USB, Line in, BT audio) .........341
Setting a destination ................389
Setting the clock ...................91–92
SIRIUSsatellite radio .....373, 389
SIRIUS satellite radio
voice commands .......................375
SIRIUS Travel Link ...................385
SOS Post Crash Alert .................45
Spark plugs,
specifications .............278–279, 285
Special notice
ambulance conversions ............14
utility-type vehicles ..................14
Specification chart,
lubricants ...................................280
Stability system .........................141
Starting a flex fuel vehicle .......116
Starting your vehicle ........115–116
jump starting ..........................181Status bars ................................359
Steering wheel ............................66
tilting .........................................66
Supplemental Restraint System
(SRS) (see airbags) ....................46
SYNCAppLink™ ....................336
SYNCcustomer support .........311
SYNCServices .........................334
System overview .......................356
T
Temperature control
(see Climate control) .........99–100
Text messaging .........................322
Text messaging (sending,
downloading, deleting) .....322, 324
Tilt steering wheel ......................66
Tires ...........................244–245, 269
alignment ................................259
care ..........................................244
changing ..........................269, 271
checking the pressure ............254
inflating ...................................252
label .........................................251
replacing ..........................257, 274
rotating ....................................260
safety practices .......................259
sidewall information ...............247
snow tires and chains ............261
spare tire .................................269
terminology .............................245
tire grades ...............................245
treadwear ........................244, 256
Towing ...............................159, 170
recreational towing .................171
Trailer Brake
Controller-Integrated ..............164
Index415
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