battery FORD E SERIES 2017 4.G Service Manual

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing SYNC™

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. AUXILIARY SWITCHES
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
equipped with radio transmitters, for
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
264
E-Series (TE4) Canada/United States of America, enUSA, First Printing Accessories

The auxiliary switch option package
provides four switches, mounted in the
center of the instrument panel. These
switches operate only when you switch the
ignition on, whether the engine is running
or not. Ford recommends, however, that
the engine remain running to maintain
battery charge when using the auxiliary
switches for extended periods of time or
higher current draws.
When switched on, the auxiliary switches
provide 10 amps, 15 amps or 30 amps of
electrical battery power for a variety of
personal or commercial uses.
The switches include the fuse and relay kit.
This kit contains the required fuses and
relays that an authorized technician needs
to install into the power distribution box,
located under the hood. Refer to the
instruction sketch included in the kit.
Contact an authorized dealer for service.
Each switch includes a power lead (a
blunt-cut and sealed wire) located in the
underhood cowl shield above the engine
block powertrain control module.
The power leads are coded as follows: Fuse
Amp
Rating
Wire
Color
Circuit
Number
Switch
30A
Yellow
CAC05
AUX 1
30A
Green
with
Brown Trace
CAC06
AUX 2
10A
Violet
with
Green Trace
CAC07
AUX 3
15A
Brown
CAC08
AUX 4
Learn more about auxiliary switches by
visiting
https://www.fleet.ford.com/truckbbas/.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing AccessoriesE163431

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH FORD
PROTECT.
Ford Protect (U.S. Only)
Ford Protect means peace of mind. It’
s the
extended service plan backed by Ford
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Extended
Service Plan. With Ford Protect you
minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Ford Protect with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect is honored by all authorized
Ford dealers in the U.S., Canada and
Mexico.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we
’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
Less Cost to Properly Maintain Your
Vehicle
Ford Protect also offers a Premium
Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about the cost of
your vehicle ’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
266
E-Series (TE4) Canada/United States of America, enUSA, First Printing Ford Protect

Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information. Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................... 63
About This Manual...........................................5
ABS See: Brakes............................................................. 88
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 88
Accessories....................................................263 Exterior Style....................................................... 263
Interior Style........................................................ 263
Lifestyle................................................................. 263
Peace of Mind..................................................... 263
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................147 Vertical Aim Adjustment Procedure
(Aerodynamic Headlamps)...................... 149
Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps)...................... 148
Adjusting the Steering Wheel....................43
Airbag Disposal...............................................34
Air Conditioning See: Climate Control........................................... 63
Air Filter See: Changing the Engine Air Filter..............155
Appendices....................................................286
Audible Warnings and Indicators.............53 Fail-Safe Cooling Warning Chime.................. 53
Headlamps On Warning Chime...................... 53
Key in Ignition Warning Chime......................... 53
Parking Brake On Warning Chime.................. 53
Shift to Park Warning Chime........................... 54
Audio System...............................................206 General Information......................................... 206
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................208
Audio Unit - Vehicles With: AM/ FM...................................................................207
Automatic Transmission
.............................83
Brake-Shift Interlock........................................... 85
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 86
Understanding the Shift Positions of a 6– Speed Automatic Transmission..........84 Understanding the Shift Positions of the
5– Speed Automatic Transmission..........83
Automatic Transmission Fluid Check
..............................................................141
Automatic Transmission Fluid Filter...........144
Checking Automatic Transmission
Fluid..................................................................... 141
Auxiliary Power Points
..................................70
110 Volt AC Power Point..................................... 70
12 Volt DC Power Point....................................... 70
Locations................................................................. 70
Auxiliary Switches.......................................264
B
Battery See: Changing the 12V Battery...................... 145
Bonnet Lock See: Opening and Closing the Hood...........134
Booster Seats...................................................19 Types of Booster Seats...................................... 20
Brake Fluid Check
.........................................144
Brakes................................................................88 General Information........................................... 88
Breaking-In......................................................110
Bulb Specification Chart............................153
C
California Proposition 65...............................9
Capacities and Specifications - 6.2L..................................................................197
Specifications...................................................... 198
Capacities and Specifications - 6.8L.................................................................201
Specifications..................................................... 202
Capacities and Specifications
.................192
Car Wash See: Cleaning the Exterior................................ 157
Changing a Bulb
.............................................151
Lamp Assembly Condensation...................... 151
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 153
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 152
Replacing Headlamp Bulbs (Aerodynamic)................................................ 151
Replacing Side Marker Bulbs......................... 152
309
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

Changing a Fuse............................................132
Fuses........................................................................\
132
Changing a Road Wheel............................187 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 188
Tire Change Procedure..................................... 189
Changing the 12V Battery
..........................145
Dual Batteries...................................................... 146
Reconnecting the Battery............................... 146
Changing the Engine Air Filter.................155
Changing the Wiper Blades
......................147
Checking the Wiper Blades.......................147
Child Restraint and Seatbelt Maintenance..................................................27
Child Restraint Positioning
..........................21
Child Safety.......................................................14 General Information............................................. 14
Cleaning Leather Seats..............................160
Cleaning Products
........................................156
Cleaning the Alloy Wheels.........................161
Cleaning the Engine....................................158
Cleaning the Exterior...................................157 Exterior Chrome Parts....................................... 157
Exterior Plastic Parts.......................................... 157
Stripes or Graphics............................................. 157
Underbody............................................................ 158
Under Hood.......................................................... 158
Cleaning the Instrument Panel and Instrument Cluster Lens.........................160
Cleaning the Interior....................................159
Cleaning the Windows and Wiper Blades
............................................................159
Climate Control..............................................63
Coolant Check See: Engine Coolant Check............................. 137
Crash Sensors and Airbag Indicator........34
Cruise Control
..................................................43
Principle of Operation........................................ 93
Cruise control See: Using Cruise Control................................. 93
Customer Assistance
...................................118
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps
............................46 Digital Radio
...................................................210
HD Radio Reception and Station
Troubleshooting.............................................. 211
Direction Indicators
.......................................46
Doors and Locks.............................................38
Driver and Passenger Airbags...................29 Children and Airbags........................................... 33
Passenger Airbag On and Off Switch ..........29
Proper Driver and Front Passenger Seating Adjustment........................................................ 33
Driving Aids
......................................................94
Driving Hints....................................................110
Driving Through Water..................................111
DRL See: Daytime Running Lamps......................... 46
E
Economical Driving.......................................110
Emission Control System...........................80 On-Board Diagnostics (OBD-II)...................... 81
Readiness for Inspection and Maintenance (I/M) Testing...................................................... 81
End User License Agreement.................286 SYNC End User License Agreement
(EULA).............................................................. 286
Engine Block Heater......................................74 Using the Engine Block Heater........................ 74
Engine Coolant Check.................................137 Adding Coolant.................................................... 137
Coolant Change.................................................. 139
Engine Coolant Temperature Management
.................................................. 140
Fail-Safe Cooling................................................ 139
Recycled Coolant................................................ 139
Severe Climates.................................................. 139
Engine Immobilizer See: Passive Anti-Theft System...................... 41
Engine Oil Check
...........................................136
Adding Engine Oil............................................... 136
Engine Oil Dipstick.......................................136
Engine Specifications - 6.2L.....................192 Drivebelt Routing................................................ 192
Engine Specifications - 6.8L
....................192
Drivebelt Routing................................................ 193
Environment......................................................13
Essential Towing Checks...........................102 Before Towing a Trailer..................................... 107
310
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

Hitches...................................................................
103
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 108
Safety Chains....................................................... 104
Trailer Brakes....................................................... 104
Trailer Lamps........................................................ 107
Trailer Towing Connector................................ 103
When Towing a Trailer...................................... 107
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors.................................................47
Fold-Away Exterior Mirrors................................ 47
Power Exterior Mirrors......................................... 47
Telescoping Mirrors ............................................ 48
F
Fastening the Seatbelts...............................24 Seatbelt Locking Modes.................................... 25
Using Seatbelts During Pregnancy................24
Floor Mats
..........................................................111
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect
..................................................266
EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 267
Ford Protect (U.S. Only)................................. 266
Fuel and Refueling.........................................75
Fuel Consumption.........................................79 Calculating Fuel Economy................................ 79
Filling the Fuel Tank............................................. 79
Fuel Quality - E85
..........................................76
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 76
Switching Between E85 and Gasoline.........77
Fuel Quality - Gasoline.................................76 Choosing the Right Fuel..................................... 76
Fuel Shutoff
.....................................................114
Fuses.................................................................125
Fuse Specification Chart............................125 Passenger Compartment Fuse Panel.........129
Power Distribution Box..................................... 125
G
Gauges...............................................................49 Battery Voltage Gauge....................................... 50
Engine Coolant Temperature Gauge............50 Fuel Gauge..............................................................
49
Information Display............................................. 50
General Information on Radio Frequencies...................................................35
General Maintenance Information
.......268
Multi-point Inspection..................................... 270
Owner Checks and Services.......................... 269
Protecting Your Investment.......................... 268
Why Maintain Your Vehicle?......................... 268
Why Maintain Your Vehicle at Your Dealership?..................................................... 268
Getting Assistance Outside the U.S. and Canada...........................................................121
Getting the Services You Need
.................118
Away From Home................................................ 118
H
Handbrake See: Parking Brake............................................... 89
Hazard Warning Flashers
............................114
Headlamp Adjusting See: Adjusting the Headlamps...................... 147
Headlamp Removal See: Removing a Headlamp.......................... 150
Head Restraints..............................................67
Heating See: Climate Control........................................... 63
Hints on Controlling the Interior Climate
............................................................65
Cooling the Interior Quickly.............................. 65
General Hints......................................................... 65
Heating the Interior Quickly.............................. 65
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 66
Recommended Settings for Cooling ...........65
Recommended Settings for Heating............65
Side Window Defogging in Cold Weather.............................................................. 66
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 65
Hints on Driving With Anti-Lock Brakes
.............................................................88
Hood Lock See: Opening and Closing the Hood...........134
311
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

P
Parking Aids......................................................91
Parking Brake..................................................89
Passive Anti-Theft System..........................41
SecuriLock®............................................................ 41
PATS See: Passive Anti-Theft System...................... 41
Perchlorate..........................................................9
Power Door Locks See: Locking and Unlocking............................. 38
Power Seats
.....................................................69
Recline Adjustment............................................ 69
Power Steering Fluid Check.....................144
Power Windows
..............................................47
Accessory Delay.................................................... 47
One-Touch Down................................................. 47
Protecting the Environment
........................13
R
Rear Passenger Climate Controls
............66
Rear View Camera..........................................91 Using the Rear View Camera System...........91
Rear View Camera See: Rear View Camera...................................... 91
Recommended Towing Weights.............101 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 102
Reduced Engine Performance.................110
Refueling............................................................78 Fuel Filler Cap........................................................ 78
Remote Control..............................................35 Car Finder................................................................ 37
Changing the Remote Control Battery........36
Reprogramming the Remote Control...........35
Sounding the Panic Alarm................................ 37
Removing a Headlamp
..............................150
Aerodynamic Headlamps............................... 150
Sealed Beam Headlamps............................... 150
Repairing Minor Paint Damage
................161
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10Replacing a Lost Key or Remote
Control.............................................................37
Reporting Safety Defects (Canada Only)...............................................................123
Reporting Safety Defects (U.S. Only)...............................................................123
Roadside Assistance
....................................113
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 113
Vehicles Sold in Canada: Roadside Assistance Program Coverage................... 114
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 114
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 113
Vehicles Sold in the United States: Using Roadside Assistance..................................... 113
Roadside Emergencies................................113
Running-In See: Breaking-In................................................... 110
Running Out of Fuel.......................................77 Filling a Portable Fuel Container..................... 77
S
Safety Precautions
.........................................75
Satellite Radio................................................212
Satellite Radio Electronic Serial Number
(ESN).................................................................. 213
Satellite Radio Reception Factors................213
SIRIUS® Satellite Radio Service................... 213
Troubleshooting.................................................. 214
Scheduled Maintenance Record............276
Scheduled Maintenance..........................268
Seatbelt Extension.........................................27
Seatbelt Height Adjustment
......................26
Seatbelts...........................................................23 Principle of Operation......................................... 23
Seatbelt Warning Lamp and Indicator Chime..............................................................26
Conditions of operation..................................... 26
Seats...................................................................67
Security...............................................................41
Sitting in the Correct Position
....................67
Snow Chains See: Using Snow Chains.................................. 183
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
313
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index