maintenance FORD E SERIES 2017 4.G Owners Manual

Introduction
About This Manual...........................................5
Symbols Glossary.............................................5
Data Recording..................................................7
California Proposition 65...............................9
Perchlorate..........................................................9
Ford Credit
...........................................................9
Replacement Parts Recommendation......................................10
Special Notices
................................................10
Mobile Communications Equipment.....................................................12
Environment
Protecting the Environment
........................13
Child Safety
General Information
.......................................14
Installing Child Restraints............................15
Booster Seats
...................................................19
Child Restraint Positioning
..........................21
Seatbelts
Principle of Operation...................................23
Fastening the Seatbelts...............................24
Seatbelt Height Adjustment
......................26
Seatbelt Warning Lamp and Indicator Chime.............................................................26
Child Restraint and Seatbelt Maintenance................................................27
Seatbelt Extension.........................................27
Supplementary Restraints System
Principle of Operation
..................................28
Driver and Passenger Airbags...................29
Crash Sensors and Airbag Indicator........34
Airbag Disposal
...............................................34 Keys and Remote Controls
General Information on Radio
Frequencies..................................................35
Remote Control..............................................35
Replacing a Lost Key or Remote Control............................................................37
Doors and Locks
Locking and Unlocking.................................38
Security
Passive Anti-Theft System
..........................41
Steering Wheel
Adjusting the Steering Wheel....................43
Voice Control...................................................43
Cruise Control
..................................................43
Wipers and Washers
Windshield Wipers........................................44
Windshield Washers
.....................................44
Lighting
General Information
......................................45
Lighting Control
..............................................45
Instrument Lighting Dimmer.....................46
Daytime Running Lamps
............................46
Direction Indicators
.......................................46
Windows and Mirrors
Power Windows
..............................................47
Exterior Mirrors
................................................47
Interior Mirror...................................................48
Sun Visors
.........................................................48
Instrument Cluster
Gauges...............................................................49
Warning Lamps and Indicators..................51
Audible Warnings and Indicators.............53
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Table of Contents

Hazard Warning Flashers...........................114
Fuel Shutoff
.....................................................114
Jump Starting the Vehicle..........................115
Transporting the Vehicle.............................117
Customer Assistance
Getting the Services You Need
.................118
In California (U.S. Only)..............................119
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................120
Utilizing the Mediation/Arbitration Program (Canada Only).........................121
Getting Assistance Outside the U.S. and Canada..........................................................121
Ordering Additional Owner's Literature......................................................122
Reporting Safety Defects (U.S. Only)..............................................................123
Reporting Safety Defects (Canada Only)..............................................................123
Fuses
Fuse Specification Chart............................125
Changing a Fuse
............................................132
Maintenance
General Information....................................134
Opening and Closing the Hood
...............134
Under Hood Overview................................135
Engine Oil Dipstick.......................................136
Engine Oil Check
...........................................136
Oil Change Indicator Reset.......................136
Engine Coolant Check.................................137
Automatic Transmission Fluid Check.............................................................141
Brake Fluid Check.........................................144
Power Steering Fluid Check
.....................144
Washer Fluid Check.....................................145
Changing the 12V Battery..........................145
Checking the Wiper Blades.......................147
Changing the Wiper Blades......................147 Adjusting the Headlamps..........................147
Removing a Headlamp
..............................150
Changing a Bulb
.............................................151
Bulb Specification Chart............................153
Changing the Engine Air Filter.................155
Vehicle Care
General Information
....................................156
Cleaning Products
........................................156
Cleaning the Exterior
...................................157
Waxing..............................................................158
Cleaning the Engine....................................158
Cleaning the Windows and Wiper Blades...........................................................159
Cleaning the Interior....................................159
Cleaning the Instrument Panel and Instrument Cluster Lens........................160
Cleaning Leather Seats
..............................160
Repairing Minor Paint Damage................161
Cleaning the Alloy Wheels.........................161
Vehicle Storage
..............................................161
Wheels and Tires
General Information
....................................164
Tire Care...........................................................165
Using Snow Chains......................................183
Tire Pressure Monitoring System...........184
Changing a Road Wheel............................187
Technical Specifications
.............................191
Capacities and Specific- ations
Engine Specifications - 6.2L
.....................192
Engine Specifications - 6.8L....................192
Motorcraft Parts - 6.2L...............................193
Motorcraft Parts - 6.8L
..............................194
Vehicle Identification Number.................195
Vehicle Certification Label
........................196
Transmission Code Designation.............196
Capacities and Specifications - 6.2L.....197
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Capacities and Specifications -
6.8L................................................................201
Audio System
General Information...................................206
Audio Unit - Vehicles With: AM/FM......207
Audio Unit - Vehicles With: AM/FM/CD/ SYNC...........................................................208
Digital Radio
...................................................210
Satellite Radio
................................................212
USB Port
...........................................................215
SYNC™
General Information....................................216
Using Voice Recognition............................218
Using SYNC™ With Your Phone
.............221
SYNC™ Applications and Services......234
SYNC™ AppLink ™
......................................242
Using SYNC™ With Your Media Player...........................................................244
SYNC™ Troubleshooting
.........................254
Accessories
Accessories....................................................263
Auxiliary Switches.......................................264
Ford Protect
Ford Protect
..................................................266
Scheduled Maintenance
General Maintenance Information
.......268
Normal Scheduled Maintenance............271
Special Operating Conditions Scheduled Maintenance..............................................273
Scheduled Maintenance Record............276
Appendices
End User License Agreement.................286
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Table of Contents

We offer a number of convenient ways for
you to contact us and help to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Guide that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never
place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 10
E-Series (TE4) Canada/United States of America, enUSA, First Printing Introduction

CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), rear
inflatable safety belts (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all safety belt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Safety belt
assemblies not in use during a crash should
also be inspected and replaced if either
damage or improper operation is noted.
Properly care for safety belts. See
Cleaning the Interior (page 159).
SEATBELT EXTENSION WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in
serious personal injury in the event of a
crash. WARNINGS
Only use extensions provided free of
charge by Ford Motor Company
dealers. The dealer will provide an
extension designed specifically for this
vehicle, model year and seating position.
The use of an extension intended for
another vehicle, model year or seating
position may not offer you the full
protection of your vehicle ’s seatbelt
restraint system. Never use seatbelt extensions to
install child restraints.
Do not use a seatbelt extension with
an inflatable seatbelt.
Do not use extensions to change the
fit of the belt across the torso, over
the lap or to make the seatbelt
buckle easier to reach. If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Seatbelts

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To avoid risk
of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Supplementary Restraints System

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front safety belt
pretensioners, driver airbag and passenger
airbag. Based on the type of accident, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash sensors. The
readiness of the safety system is indicated
by a warning indicator light in the
instrument cluster or by a backup tone if
the warning light is not working. See
Instrument Cluster (page 49). Routine
maintenance of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired. If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
The fact that the safety belt pretensioners
or airbags did not activate in a crash does
not mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (such as crash severity, belt
usage) were not appropriate to activate
these safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the safety belt
pretensioners is to activate in frontal
or near-frontal crashes and may deploy
in rollovers if the vehicle is equipped
with roll stability control.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Supplementary Restraints System

If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have an authorized
dealer check your vehicle immediately.
WARNING
Under engine misfire conditions,
excessive exhaust temperatures
could damage the catalytic
converter, the fuel system, interior floor
coverings or other vehicle components,
possibly causing a fire. Have your vehicle
serviced immediately. The service engine soon indicator light
illuminates when you first switch on the
ignition prior to engine start to check the
bulb and to indicate whether the vehicle
is ready for Inspection/Maintenance (I/M)
testing.
Normally, the service engine soon light will
stay on until you switch the engine on, and
then turn off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See Emission Control
System (page 80).
Traction Control System Displays when the traction
control is active. If the light
remains on, have an authorized
dealer check the system immediately.
Traction Control System Off It will illuminate when the driver
disables traction control. Transmission Tow/Haul Illuminates when the driver
activates the tow/haul feature.
If the light flashes steadily, have
an authorized dealer check the system
immediately, damage to the transmission
could occur.
AUDIBLE WARNINGS AND
INDICATORS
Fail-Safe Cooling Warning Chime
Sounds when the coolant gauge pointer
has moved to hot. There are three stages
of chimes:
• Stage 1 is a single chime when the
engine temperature begins to overheat.
• Stage 2 is multiple chimes and engine
power becomes limited in order to help
cool the engine.
• Stage 3 is multiple chimes and the
engine will shut down.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Instrument ClusterE138639 E194301 E161509

SYSTEM CHECK
TBC GAIN = XX.X or NO
TRAILER (if equipped)
TBC GAIN = XX.X or
OUTPUT = ////// (if
equipped)
XXX MILES TO E
OIL LIFE XXX% HOLD RESET = NEW
This displays the remaining oil life. An oil
change is required whenever indicated by
the message center and according to the
recommended maintenance schedule.
USE ONLY RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100%
after each oil change, perform the
following:
1. Press and release the SELECT/RESET stem to display OIL LIFE XXX% HOLD
RESET = NEW.
2. Press and hold the SELECT/RESET stem for two seconds and release to
reset the oil life to 100%.
Note: To change oil life 100% value (if
equipped):
3. Once OIL LIFE SET TO XXX%
displays, release and press the
SELECT/RESET stem to change the oil
life start value. Each release and press
reduces the value by 10%.
UNITS ENG / METRIC
Displays the current units in English or
Metric.
AUTOLOCK
This feature automatically locks all vehicle
doors when you shift into any gear, putting
the vehicle in motion. AUTOUNLOCK
This feature automatically unlocks all
vehicle doors when you open the driver's
door within 10 minutes of switching the
ignition off.
COMPASS (if equipped)
Displays the vehicle's heading direction.
Note:
Driving near large buildings, bridges,
power lines and powerful broadcast
antennas may affect the compass reading.
Magnetic or metallic objects placed in, on
or near the vehicle may also affect compass
accuracy. If the compass appears to be
inaccurate, a manual calibration may be
necessary. Refer to
Compass zone
adjustment.
Compass zone adjustment 58
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3
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E142800

INFORMATION MESSAGES
Note:
Depending on the vehicle options
equipped with your vehicle, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have. Press the SELECT/RESET stem to
acknowledge and remove some messages
from the information display. Other
messages will be removed automatically
after a short time.
Certain messages need to be confirmed
before you can access the menus.
Brake System Action
Message
Indicates the brake fluid level is low, have the brakesystem inspected immediately.
BRAKE FLUID LEVEL LOW
Displays when the brake system needs servicing. If thewarning stays on or continues to come on, contact your authorized dealer as soon as possible.
CHECK BRAKE SYSTEM
Displays when the parking brake is set and the vehicleis in motion.
PARK BRAKE ENGAGED
Fuel Action
Message
Displays as an early reminder of a low fuel condition.
XXX MILES TO E FUEL LEVEL
LOW
Maintenance Action
Message
Displays when the engine oil life remaining is between5% and 0%.
ENGINE OIL CHANGE SOON
Displays when the oil life left reaches 0%.
OIL CHANGE REQUIRED
Displays after you have the oil changed.
OIL LIFE OK
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Information Displays